51 to 75 of 495 Customer Engagement Jobs in the UK excluding London

Digital Systems Analyst

Location
Leicester, England, United Kingdom
develop, improve and shape PA Housing’s digital self-service products. This is a varied role where you’ll bring together digital, technology and customer experience. You’ll help manage the full product lifecycle, from developing the vision and roadmap through to testing, implementation and performance analysis, making sure … digital services meet both business and customer needs. You’ll work closely with our customers, colleagues, developers and digital partners to understand what’s working, identify opportunities to improve and turn feedback and data into better digital experiences. You’ll also lead our Digital Working Group, giving customers ...

Customer Success Manager

Hiring Organisation
Identify Solutions
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Full-Time
Salary
£42,000 - £45,000 per annum
Customer Success Manager £42,000-£45,000 + 15% Bonus | Hybrid (Milton Keynes, 2 days per week) We're partnering with a high-growth, venture-backed SaaS business that is transforming how organisations understand and engage their people. With hundreds of customers across the UK and an innovative platform … entering an exciting new phase of growth. They're investing heavily in product innovation, adopting AI throughout the business, and continuing to expand their Customer Success function. As a result, they're looking for an experienced Customer Success Manager to take ownership of a portfolio of mid-market ...

Pre Sales Applications Engineer

Hiring Organisation
SoCode Limited
Location
Cambridge, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
£55000 - £65000/annum
Sales Applications Engineer Are you a technically strong engineer who enjoys solving complex customer challenges? Our client is looking for a Pre-Sales Applications Engineer to bridge the gap between cutting-edge technology and real-world customer requirements. This is a hands-on, customer-facing role where … sales, product, and engineering teams to design solutions, deliver demonstrations, and provide technical expertise throughout the sales process. You'll split your time between customer meetings, lab-based testing, field deployments, and technical problem-solving. Key Responsibilities Support the sales process from initial customer engagement through ...

Account Success Manager

Location
Reading, England, United Kingdom
forefront of earth sciences, helping organisations understand the underground. The Role Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … their primary day-to-day contact. In this role, you will have the opportunity to: Responsibilities Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention. Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes. Monitor customer ...

Account Success Manager

Location
Reading, England, United Kingdom
145+ countries while proudly maintaining headquarters in New Zealand. **The Role** Reporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize … serving as their primary day-to-day contact. **In this role, you will have the opportunity to:** * Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention.* Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes.* Monitor ...

Business Development Manager – Embedded

Location
Marlow, England, United Kingdom
About the role Altera is seeking a technically credible, customer-oriented Business Development Manager to grow the Embedded business across EMEA. This role will identify and develop new opportunities, deepen relationships with strategic customers and partners, and translate complex embedded-computing requirements into compelling technical and business outcomes. … networking and other high-value embedded applications. Success requires a business-development mindset: creating demand, opening doors, developing partners, qualifying opportunities and converting technical engagement into design wins and long-term revenue. What you will do Build and execute an EMEA business-development plan for Embedded applications, prioritizing target ...

Senior Data & Insights Analyst

Location
Woking, England, United Kingdom
keeps them coming back for more. Sitting within our Data & Analytics team and partnering closely with Loyalty, CRM and Marketing, you’ll dig into customer, transactional and marketing data to uncover insights that can genuinely influence what we do next. You might be exploring why certain customers visit more … turn complex analysis into a story that gets people to act, this could be for you. WHAT YOU’LL SPEND YOUR TIME DOING Customer Analytics & Insight You’ll help us understand our customers better and turn that understanding into commercial opportunities. You’ll: Analyse customer, transactional, loyalty ...

Software Implementation Specialist

Location
Lancaster, England, United Kingdom
complex data science challenges. Join us and make an impact! About the Role As an Implementation Specialist at 3E, you’ll turn a signed customer contract into a working, adopted solution. You’ll own hands‐on implementation activities from kickoff through configuration, validation, foundational training, launch, and handoff—helping … customers reach measurable first value from 3E’s products. This role combines technical implementation, customer engagement, and project coordination. You’ll translate the agreed scope of work into a practical delivery plan, configure customer environments using real customer data, coordinate with technical and cross‐functional partners ...

Dynamics 365 CRM Functional Consultant, German speaking (remote, UK or Europe)

Location
City of Edinburgh, Scotland, United Kingdom
German speaking (remote, UK or Europe) Dynamics 365 CRM Functional Consultant, German speaking (Contract, Remote) Location: Remote. Based anywhere in the UK or Europe. Engagement: Contract, day rate. Rate: TBD. Experience: 6 to 7 years. Language: Fluent German and English. The engagement A Dynamics 365 Customer Engagement … into live use. Report findings, risks and options to the programme in English. What you bring 6 to 7 years of experience, with D365 Customer Engagement (or Dynamics CRM) delivered as a functional consultant or business analyst, in Sales, Customer Service or both. Discovery ...

AI-Driven Customer Engagement Leader

Location
Bristol, England, United Kingdom
Somerset Bridge Group in Bristol seeks a Customer Engagement Manager to lead the Digital Marketing team, turning customer priorities into impactful campaigns that drive measurable commercial results. You will use customer insight, data, AI and marketing technology to innovate, personalise and improve engagement across channels ...

Microsoft 365 & Azure Consultant

Hiring Organisation
AWD Online
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£55,000
development. SALARY: £45,000 to £55,000 per annum (depending on experience) + Benefits LOCATION: Remote/Home Based - with occasional travel to customer sites UK-wide and the Bristol office when required JOB TYPE: Full-Time, Fixed-Term Contract (ending 31 March 2027) WORKING HOURS: Monday to Friday … 37.5 hours per week JOB OVERVIEW Develop Microsoft Cloud consultancy capability while contributing to customer projects in a supportive, senior-led delivery team. The Microsoft 365 & Azure Consultant will implement and support Microsoft 365 and Azure solutions across varied environments. The Microsoft 365 & Azure Consultant will own defined delivery ...

Content Editor

Location
Birmingham, England, United Kingdom
your contractual location 3 days a week with 2 flexible days per week. About the role You’ll join BT Consumer's Customer Loyalty & Rewards team, part of the Consumer Sales & Service organisation. This newly established operating model has been created to enhance EE's rewards proposition, delivering engaging … experiences that encourage customers to explore, use and value the benefits available to them. The team plays a central role in driving customer engagement and loyalty through a combination of compelling content, personalised experiences and continual optimisation. As a Content Editor, you'll be responsible for publishing, managing ...

Content Editor

Location
Glasgow, Scotland, United Kingdom
your contractual location 3 days a week with 2 flexible days per week. About the role You’ll join BT Consumer's Customer Loyalty & Rewards team, part of the Consumer Sales & Service organisation. This newly established operating model has been created to enhance EE's rewards proposition, delivering engaging … experiences that encourage customers to explore, use and value the benefits available to them. The team plays a central role in driving customer engagement and loyalty through a combination of compelling content, personalised experiences and continual optimisation. As a Content Editor, you'll be responsible for publishing, managing ...

Oracle CX Architect R2L

Location
Slough, England, United Kingdom
Oracle CX Solution Architect Job Type: Permanent Location: London Working Hours: 40 hours per week (Full-time) Are you looking to lead large-scale customer experience transformation programs using Oracle CX Cloud technologies? We have an exciting opportunity for you - Oracle CX Solution Architect ! Careers at TCS: It Means … data platforms. Contribute to transformative projects within a global financial services environment. Design secure, scalable, and resilient solutions that support critical business operations and customer trust. The Role As an Oracle CX Solution Architect , you will lead the design and governance of enterprise-wide Oracle CX Cloud solutions spanning ...

Senior Business Analyst and Business Relationship Manager Bracknell

Location
Bracknell, England, United Kingdom
Marketing and IT delivery teams, and cross-functional stakeholders to shape demand, define business value, manage expectations, and ensure technology solutions support business objectives, customer engagement, operational efficiency, and scalable growth.The ideal candidate is a seasoned Business Systems Analyst and trusted relationship leader with strong commercial acumen, marketing … have strong experience as a Business Systems Analyst supporting within the **Salesforce Marketing Cloud** environment for Commercial, Marketing, E-commerce, digital, CRM, marketing automation, customer engagement, or related enterprise capabilities.* You have experience utilizing tools like Jira and ServiceNow* You are skilled at business relationship management, stakeholder engagement ...

Account Manager (IT/SaaS Sales) (Hybrid)

Hiring Organisation
Marstep Resourcing Solutions
Location
Chester, Cheshire, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry. Why Join Us Uncapped earning potential with a clear path to £7590K+ once fully ramped 55p/mile mileage … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

Account Manger (IT/SaaS Sales) (Hybrid)

Hiring Organisation
Marstep Resourcing Solutions
Location
Chester, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
could be in a Technical Pre-Sales role in industries such as SaaS, CRM, Technical Solutions and be ready to transition into providing full customer solutions within the IT industry. Why Join Us Uncapped earning potential with a clear path to £75–90K+ once fully ramped 55p/mile … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

Associate Director - Customer Success Management

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
decision making Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives Proven ability to identify customer needs, translate business requirements and communicate solution value effectively Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer … with the confidence to lead client engagements independently Ability to collaborate across sales, product, research, client support and advisory teams to deliver a seamless customer experience Strong organizational skills with the ability to manage multiple customer engagements and priorities simultaneously Demonstrated proficiency in artificial intelligence concepts, with hands ...

Account Manager (Technical Sales) (Hybrid)

Hiring Organisation
Marstep Resourcing Solutions
Location
Chester, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
Manager/BDM , or you might currently work in a technical sales role outside of IT and be ready to transition into providing full customer solutions within the IT industry. If you bring exceptional drive and strong technical capability, we are prepared to increase the salary band … standard qualifications A genuine say in the growth and direction of the business as we continue to scale Role Overview We are elevating our customer engagement model to ensure clients receive maximum value and a complete technical solution that meets both their current and future business needs. Working ...

Dynamics 365 Customer Engagement Support Consultant

Hiring Organisation
INNOVATIVE TECH PEOPLE LTD
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£55,000
Remote Salary: Competitive, plus benefits About the company Our client is a small Microsoft partner that is growing at speed. They deliver Dynamics 365 Customer Engagement and Power Platform solutions to a loyal and expanding client base. Because the team is small, you wont be just a number … functional or technical consultant role as the business grows. What you will be doing Providing second and third line support across Dynamics 365 Sales, Customer Service and the wider Power Platform Investigating, diagnosing and resolving incidents and service requests within agreed SLAs Configuring entities, forms, views, business rules, security ...

Customer Success Management Associate (French Speaking)

Hiring Organisation
Moody's
Location
Cheshire West and Chester, United Kingdom
Employment Type
Full Time
lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 2+ years of professional experience in customer success, account management, pre-sales or customer support roles Ability to work both independently and within a team environment, with high attention … first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields. Responsibilities Be accountable for your customer’s overarching success throughout the customer lifecycle, including customer adoption, account health, and retention at scale Act as the trusted advisor, sharing ...

Senior Technical Business Analyst - 6 Month FTC

Hiring Organisation
Robert Walters
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £75,000 per annum
process maps, user stories, use cases, business rules and acceptance criteria. Supporting Microsoft Dynamics 365 requirements across areas such as CRM, Customer Engagement, Membership, Student Management, Business Central and/or Finance & Operations. Working with IT teams, developers, architects and suppliers on system configuration and enhancements. Supporting integrations … have: 5+ years' experience as a Technical Business Analyst or Business Systems Analyst. Strong experience working with Microsoft Dynamics 365. Experience across Dynamics CRM, Customer Engagement, Business Central, Finance & Operations or related modules. Experience working with LMS platforms such as Moodle, Canvas, Blackboard, Brightspace or TalentLMS. Strong business ...

Senior Technical Business Analyst - 12 Month FTC

Hiring Organisation
Robert Walters
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £75,000 per annum
process maps, user stories, use cases, business rules and acceptance criteria. Supporting Microsoft Dynamics 365 requirements across areas such as CRM, Customer Engagement, Membership, Student Management, Business Central and/or Finance & Operations. Working with IT teams, developers, architects and suppliers on system configuration and enhancements. Supporting integrations … have: 5+ years' experience as a Technical Business Analyst or Business Systems Analyst. Strong experience working with Microsoft Dynamics 365. Experience across Dynamics CRM, Customer Engagement, Business Central, Finance & Operations or related modules. Experience working with LMS platforms such as Moodle, Canvas, Blackboard, Brightspace or TalentLMS. Strong business ...

Retail Customer Advisor (Havant) - 24 Hours

Hiring Organisation
VodafoneThree
Location
Havant, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Company Description Three Retail Customer Advisor Location: Havant Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 24 hours across 4 days per week, including weekends on a rotation basis Who We Are We're here … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

Retail Customer Advisor (Maidstone) - 20 Hours

Hiring Organisation
VodafoneThree
Location
Maidstone, Kent, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
Company Description Three Retail Customer Advisor Location: Maidstone Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 20 hours across 4 days per week, including weekends on a rotation basis Who We Are We're here … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...