901 to 925 of 1,370 Customer Experience Jobs in the UK excluding London

Facilities Assistant

Hiring Organisation
Randstad Construction and Property
Location
Westhill, Aberdeenshire, United Kingdom
Employment Type
Contract
Contract Rate
£15.50/hour
enthusiastic and dynamic individual with previous experience working in a corporate environment? We are partnering with a leading international infrastructure group who are leading the transformation of our industry to meet the challenges of the future, and we are searching for a Facility Assistant to support their Westhill office. … passionate about delivering an exceptional customer experience and thrive in a busy front-of-house role, this could be your next great career move! Role Details Location: Westhill, Aberdeenshire Rate: £15.50 per hour PAYE Contract: Starting ASAP until 24/12/2026 Working Hours: 8:30am ...

Deployment Coordinator

Location
Warrington, England, United Kingdom
Support deployment readiness, go-live activities and post-deployment reviews. Produce deployment reports, metrics and status updates. Identify opportunities to improve deployment processes and customer experience. Work closely with Product, Engineering, Customer Success and Operations teams. We're looking for someone with: Excellent organisational and time management skills. … Strong attention to detail and accuracy. Experience managing multiple priorities in a fast-paced environment. Excellent written and verbal communication skills. Strong problem-solving ability. Experience maintaining documentation and operational records. Proficiency with Google Workspace (Docs, Sheets, Gmail, Calendar and Drive). A genuine interest in AI, technology ...

Senior Digital UX & Design Manager

Hiring Organisation
Mamas & Papas
Location
Huddersfield, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
afraid to try new things to make sure we put our customers & community of new & expectant parents first. Our online experience has led the way through those times & now beyond with the look, feel, content & support within our website shining through. Our Digital/eCommerce Team is expanding … buying that first pram, baby changing table, cot, or cute little baby grow online, whatever it may be, is a magical, memorable & seamless online experience that our customers can cherish forever as part of own their amazing and unique parenting journeys. Your role being the ambassador of that online ...

Courses Coordinator

Hiring Organisation
The Institution of Engineering & Technology
Location
Stevenage, Hertfordshire, United Kingdom
Employment Type
Full-Time
Salary
£27,316 per annum
highly organised, customer-focused, and passionate about delivering exceptional learning experiences from start to finish? Do you thrive in a fast-paced environment, coordinating multiple courses, managing stakeholders, and ensuring every detail is delivered to the highest standard? Could you be our next Courses Coordinator, helping to deliver high … courses. Supporting both in-person and online training, you'll oversee course administration from initial planning through to post-course evaluation, ensuring a seamless experience for trainers, delegates, and stakeholders. Working closely with the Courses Manager, Professional Skills team, Customer Services, Marketing colleagues, and external trainers ...

1st Line Service Desk Engineer / IT Support Analyst

Hiring Organisation
Smartsearch Recruitment
Location
Caerphilly, Gwent, United Kingdom
Employment Type
Permanent
Salary
£30000/annum Excellent benefits
Analyst | Salary: £30k + excellent benefits | Caerphilly area | Initially office-based, moving to hybrid working. A growing Managed Services Provider is looking for a customer-focused 1st Line IT Support Engineer/Service Desk Analyst to join its services team in Basingstoke. This opportunity would suit someone with experience … enjoys solving problems and supporting users in a fast-paced environment. You’ll provide front-line end-user computing support to a varied customer base across the public and private sectors, taking ownership of incidents and service requests while delivering a professional and reassuring customer experience. The role ...

Technical Support Engineer - Digital Customer Success

Hiring Organisation
Grundfos Holding A/S
Location
South East, United Kingdom
Employment Type
Permanent, Work From Home
base articles Supporting the installation, commissioning, and configuration of telemetry and sensor solutions Identifying recurring issues and recommend improvements to enhance product reliability and customer experience Required profile What makes you a great fit? Above all, you are a hands-on technical problem solver with strong knowledge … telemetry systems, sensor technologies, and a genuine drive to deliver outstanding support experiences. We would also imagine that you have: 3+ years of experience in a technical support or field engineering role involving telemetry, sensors, or instrumentation Solid understanding of communication protocols (e.g., MQTT, Modbus, Cellular IoT) and sensor ...

Customs AI Integration & Automation Engineer (UK)

Location
Felixstowe, England, United Kingdom
data-driven company, dedicated to expanding its presence through strong organic growth and strategic acquisitions. Its key priorities include digital transformation, operational excellence and customer experience, all aimed at driving growth and enhancing efficiency. The Role You will take our AI stack and lead its development and customisation … intelligent automation, including LLM or AI features that real users depended on. Strong Python and SQL, with production code ownership. Not familiarity. Demonstrable experience integrating large language models into production systems — prompt and context design, retrieval-augmented generation, structured output, and handling failure gracefully. Practical experience with ...

Data & Insights Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£90,000
help drive a truly data-led culture across the organisation. In this senior role, youll shape how the airport uses data to improve customer experience, enhance operational performance and support strategic decision making. As a data SME, youll partner with departments across the airport to build reliable, insightful … reliability, championing a single source of truth and identifying opportunities for automation and process improvement. What Will Make You Successful Youll bring proven experience in senior data, analytics or insight roles, with strong numerical and problem-solving skills and the ability to turn complex data into clear, compelling stories ...

Technical Support Specialist-UK

Location
Farnborough, England, United Kingdom
networks. You'll work closely with customers, engineering, product, and network partners to resolve issues, improve service reliability, and deliver a best-in-class customer experience.If you're someone who enjoys solving complex technical problems, thrives in a customer-focused environment, and can confidently navigate both technology … OEMs in the use of satellite connectivity networks, associated hardware, and service compatibility requirementsPartner with satellite network operators and internal teams to investigate customer issues, identify trends, and drive timely resolutionsMonitor network performance and proactively identify opportunities to improve service reliability and customer experienceAssist with product development ...

Java Technical Lead

Location
Liverpool, England, United Kingdom
invest in our technology landscape, we're also exploring a move towards a Salesforce ecosystem, giving you the opportunity to contribute to and gain experience in a major transformation programme. If you're a hands-on engineer who enjoys solving complex technical challenges, working closely with product teams … collaborative engineering team, lead technically and mentior a small team of salesforce engineers. Help to design, build and maintain digital products that power our customer experiences. Key areas of responsibility include: Developing high-quality web and mobile applications using Java and React Native (or React). Helping shape technical ...

SW Engineer III - Data Analytics & Insights

Location
Dundee, Scotland, United Kingdom
Required Qualifications Bachelor's degree in Computer Science, Data Analytics, Information Systems, Engineering, or a related discipline, or equivalent industry experience. 5+ years of experience in data analytics, business intelligence, software engineering, or a related technical field. Strong experience developing solutions using Microsoft Power BI, including DAX, Power … Query, semantic models, and dashboard design. Experience with Microsoft Fabric, Azure Data Services, or modern cloud-based analytics platforms. Advanced Python programming skills for data processing, automation, and analytics. Strong SQL development and database querying experience. Experience working with source control and collaborative development practices using GitHub. Strong ...

Sales Executive

Hiring Organisation
Group 1 Automotive
Location
King's Lynn, Norfolk, East Anglia, United Kingdom
Employment Type
Permanent
Apprentice Aftersales Advisor - Mercedes-Benz Kings Lynn Launch your automotive career with a world-leading luxury brand. Known for innovation, advanced technology, and exceptional customer care, we are looking for a motivated Apprentice Aftersales Advisor who will also develop skills as a Technology Specialist, supporting customers in understanding … vehicle features and digital systems. Through a structured manufacturer apprenticeship programme, you'll receive comprehensive training across Aftersales, Parts, and Customer Technology support, giving you a strong and well-rounded foundation for your future career. This is an excellent opportunity to learn from industry experts and grow within ...

AI Solutions Architect

Hiring Organisation
eGain Communications
Location
Newbury, Berkshire, UK
Employment Type
Full-time
Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … enterprise knowledge management. You'll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn't just implementation work—you're helping shape how the world's largest organizations harness ...

Global Service Delivery Leader

Location
Metropolitan Borough of Solihull, England, United Kingdom
cost effectiveness. You will own the operating model, set governance across ITSM practices, and partner with Tech leadership to raise service standards and customer experience worldwide. #J-18808-Ljbffr ...

Data Engineering Analyst

Hiring Organisation
Centrica - CHP
Location
Windsor, Berkshire, South East, United Kingdom
Employment Type
Permanent
mend it. Join a team at the heart of Centrica's data transformation journey, building the data products and platforms that power insight, customer experiences and business decision-making across the organisation. As a Data Engineer, you will design and develop scalable data solutions that underpin strategic assets such … Centrica's Single Customer View and Property View, enabling trusted, governed and accessible data for analytics, operational processes, customer engagement, AI and digital use cases across the business. Key Accountabilities Design, develop and maintain data pipelines and transformation processes within Centrica's data platform to ensure data ...

CRM Transformation Lead | Hybrid | 18-Month Contract

Location
Dunfermline, Scotland, United Kingdom
Scotland. The role covers the full lifecycle from discovery through data migration, testing and go-live, delivering a single source of truth to improve customer experience and reporting. The role requires proven CRM implementation or migration experience, with Salesforce or Dynamics 365 familiarity. It is a hybrid ...

Aerospace & Defence - Consultant / Senior Consultant

Location
Glasgow, Scotland, United Kingdom
solutions.Shaping project outcomes that enables Capgemini to deliver major programmes linked to client challenges.Working with colleagues across Capgemini to deliver business than can including customer experience, digital and engineering offerings.Operating as a delivery owner on major defence programmes, including shaping proposals, designing parts of transformation programmes and rolling … Proven background in a consulting environment where you have delivered parts of transformation programmes, ideally for Aerospace and Defence major clientsAI curiosity and ideally experience in creation of AI augmented propositionsExperience being client facing and developing client relationships, fostering trust and building credibility across your domain of expertise.Curiosity ...

Senior Technical Support Manager — Enterprise CX Leader

Location
Belfast City District, Northern Ireland, United Kingdom
service to large enterprise customers. You will lead a team of Product Support Engineers supporting clients in the US, coordinating responses, and communicating across customer, engineering, and executive levels. Day-to-day, you’ll partner with Product Management, Engineering, and Operations to optimise customer experience, use data ...

Technology Delivery Manager

Location
Leeds, England, United Kingdom
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at https://risk.lexisnexis.com/About the Role As a Delivery Manager, you will lead and coordinate complex cross-functional initiatives across Product, Technology, Operations, and Business teams. You will play a key role ...

Technology Project Manager

Hiring Organisation
RELX Group
Location
Leeds, UK
Employment Type
Full-time
Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at About the RoleAs a Delivery Manager, you will lead and coordinate complex cross-functional initiatives across Product, Technology, Operations, and Business teams. You will play a key role in driving successful project delivery, supporting ...

Senior Manager, Customer Success & Account Management - Remote

Hiring Organisation
Employment Hero
Location
Leeds, UK
times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

Senior Manager, Customer Success & Account Management - Remote

Hiring Organisation
Employment Hero
Location
Bolton, Greater Manchester, UK
times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

Sales Executive - Public Sector

Location
Newcastle upon Tyne, England, United Kingdom
come with big earnings potential (£60k average OTE by year 3) and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat … will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods including cold calling, customer meetings and email marketing Working towards your quarterly KPI's and GP (gross profit) targets throughdeveloping market understanding, building relationships and networking Providing effective account ...

Lead, Applications Engineering for Semiconductor Metrology

Location
Abingdon, England, United Kingdom
Infinitesima, Abingdon, UK, is seeking an Applications Engineering Manager to lead a growing team of customer-facing engineers. You will guide demonstrations, technical evaluations and deployments while aligning customer needs with product development. You will work across mechanical, electronic, software and scientific disciplines, translating complex requirements into scalable … solutions and ensuring a strong customer experience through to successful deployments. #J-18808-Ljbffr ...

AI Programme Manager: Delivery & Governance

Location
Manchester, England, United Kingdom
Everything Tech Group is leading a major AI programme to deliver new AI-driven services and improve the overall customer experience. The Programme Manager will own planning, governance and delivery rhythm, coordinating engineering, customer experience and commercial workstreams to agreed milestones and budget. The role requires delivering ...