176 to 200 of 224 Customer Retention Jobs in the UK excluding London

decision making Experience building and managing relationships with stakeholders at all levels, including end users, business leaders and senior executives Proven ability to identify customer needs, translate business requirements and communicate solution value effectively Strong consulting, discovery and problem-solving skills with the ability to align solutions to customer … customer engagement plans that increase adoption, strengthen relationships and expand solution usage Partner with Sales to manage account health, engagement risk and client retention strategies Serve as a trusted advisor by providing industry insights, sharing best practices and aligning solutions to business needs Communicate solution value through ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention. We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform … Role Summary You will lead the GB Commercial Analytics pod, owning pricing operations, commercial reporting, and growth insight to drive sales, margin, compliance, and customer satisfaction. You will act as a strategic business partner to Commercial, Sales, Marketing and Energy Markets teams, combining hands-on technical expertise with strong ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

every year Life Insurance Discretionary quarterly KPI based bonus Discretionary annual inflationary salary increase Company branded workwear Employee assistance programme Excellent colleague and client retention Learning and development scheme with opportunity to complete company paid qualifications. Use of the latest technology Great team culture and environment Employee ...

studies, battlecards and value-based messaging. Support sales training and objection-handling strategies across the portfolio. Market & Competitive Insight Lead competitor analysis, buyer research, customer segmentation and win/loss analysis. Use insight to continuously improve positioning, campaigns and market effectiveness. Provide market intelligence and evidence to support Portfolio … Development and Product Management decision-making. Customer & Adoption Marketing Partner with the Chief Revenue Officer to drive customer adoption, advocacy and growth. Develop customer success stories, case studies, onboarding content and cross-sell campaigns. Support long-term customer engagement and retention initiatives. Performance Measurement ...

simply manage a backlog and wait for delivery to happen. You’ll be the owner of the product’s what and why, bringing together customer insight, commercial judgement and cross-functional collaboration to help the team make smart decisions and deliver meaningful outcomes. You are the problem solver … domain direction: Taking ownership of the strategy, roadmap and priorities for an assigned product domain, making sure they align to company goals, OKRs and customer needs. Leading the product lifecycle: Owning the end-to-end product lifecycle for your domain, from discovery and business case through launch, iteration ...

Fully Office Based A leading facilities and maintenance provider is looking to appoint an experienced Facilities Helpdesk Manager to oversee and lead a busy, customer-focused Helpdesk operation based in Basildon. This is a key leadership position for an experienced Facilities, Maintenance or FM Helpdesk professional who is looking … take responsibility for operational performance, customer relationships, team development and continuous improvement. You will be responsible for ensuring the Helpdesk operates efficiently and delivers a consistently high level of service, while meeting contractual KPIs and SLAs and maintaining strong relationships with customers, contractors and internal stakeholders. This ...

opportunity to join a leading data and analytics consultancy working on a wide variety of predictive modelling projects across utilities, telecommunications, financial services and customer insight. You'll have the chance to take ownership of projects, work directly with stakeholders and apply Data Science techniques to solve real commercial … established data and analytics consultancy that combines proprietary data assets with advanced analytical expertise to help organisations make better decisions. Their work focuses on customer intelligence, predictive modelling and analytics solutions that deliver measurable business outcomes.Working across multiple industries, they partner with clients to solve challenges around customer ...

have each other's backs. The Role This is a role for someone who wants their models used, not admired. You will solve complex customer and commercial problems through advanced analytics, experimentation and machine learning, working with rich customer, booking, behavioural, marketing and digital data. The problem space … broad: segmentation, propensity, personalisation, customer value, retention, forecasting and commercial optimisation. Alongside hands‐on work, you will shape analytical methodology, mentor other data scientists and help our most valuable models move from experiment into decisions that change what the business does. The data is rich, the questions ...

leading technology solutions provider in Borehamwood seeks a Head of Customer Experience to drive customer satisfaction and retention. The ideal candidate will lead CX strategy, enhance customer journeys, and address churn through data-driven insights. A strong background in the technology sector and experience with customer ...

Public Works is responsible for acquiring new local government customers. The AE role is the primary way in which NCTech scales its new customer acquisition in the Public Works sector. As well as the focus on acquiring customers, an AE is responsible for all aspects of the sales cycle … Look Like Attainment of and exceeding revenue and gross margin goals. Attainment of leading indicators and KPIs i.e. pipeline, opportunities created, leads generated, activity, customer retention. Cultural alignment within our collaborative team environment. NCTech is proud of our diverse and fully inclusive culture and we don’t tolerate ...

distinct challenges and opportunities in each vertical, you will position The DDC Group as the most well-known and preferred brand among these ideal customer profiles. You will work closely with each vertical’s Chief Business Officer (CBO) and your regional Chief Growth Officer (CGO) to drive measurable results. … developing and executing strategic marketing initiatives that align with The DDC Group's objectives and support Business Unit (BU) Sales’ efforts in client retention, market expansion, and revenue growth in your region. You will lead the regional team of marketing professionals and collaborate closely with cross-functional teams ...

Services, Unified Communications and associated subscription-based solutions. Reporting to the Group Sales Director, you'll drive profitable revenue growth through new business acquisition, customer retention, account development and cross-selling opportunities. You'll also lead and develop a high-performing Inside Sales team, ensuring strong sales ...

with further information about the organisation available during the recruitment process. The role will suit someone who enjoys combining marketing technology, automation, data and customer journeys to improve engagement and generate stronger commercial results. The role You'll take ownership of marketing automation activity across prospect and customer … well planned, effectively executed and continually optimised. You'll work closely with marketing, sales, digital and other internal stakeholders to improve lead management, customer engagement and overall marketing performance. Key responsibilities Manage and optimise automated marketing campaigns and customer journeys. Develop nurture programmes across key prospect and customer ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business ...

daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers within the process industry in sectors … like Pharmaceuticals. Cosmetics, Consumer Packaged Goods & Retail and Food Industry 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business objectives. ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … with nationally recognised FMCG suppliers with household brand clients, providing solutions to business challenges based upon our data. The team are responsible for client retention, contract renewal, and revenue growth through products and services which meet the business needs of clients. The overall aim is to boost ...

platform supports the entire automotive sales and leasing journey, from vehicle configuration to financing, with real-time integration and omnichannel capabilities that put the customer in control. Our platform handles millions of real-time pricing calculations and inventory updates, integrating deeply with OEM systems, DMS platforms, and finance providers. … with strong delivery cadence and fewer blockers Key product metrics are defined, tracked, and moving in the right direction — particularly around ecommerce conversion, client retention, and revenue contribution Clients are seeing tangible value from product improvements, reflected in satisfaction, retention, and growth The product team ...

RoleMapper Technologies Limited is seeking a Senior Customer Success Manager to own the onboarding and delivery lifecycle for enterprise customers. Your role will involve running customer-facing projects, ensuring high-quality outcomes, and driving customer value, retention, and growth in a scaling SaaS environment. … ideal candidate will have a strong background in customer success and strategic account management, with a focus on delivering measurable value. This position embraces a startup culture, encouraging collaboration and innovation. #J-18808-Ljbffr ...

result, we are looking to recruit an experienced IT Account Manager to join our successful commercial team. This is an excellent opportunity for a customer-focused technology sales professional who enjoys building long-term client relationships, identifying opportunities, and helping businesses maximise their investment in IT solutions and services. … while driving additional revenue through strategic account development. The Role As an IT Account Manager, you will be responsible for nurturing and developing existing customer relationships, identifying opportunities for additional services, and helping clients plan their future IT requirements. You will work closely with technical consultants and support teams ...

Team Proven ability to foster and sustain strong relationships with an internal overlay and pre‐sales team, effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry … maintain strong client relationships: The capacity to cultivate and nurture long‐lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results‐oriented with a focus on achieving and exceeding sales targets: A goal‐driven mindset and a relentless pursuit of targets ...

strategy. This is a key role within the Group Marketing & Communications team , responsible for helping to build and strengthen the group’s brands, improve customer and employee engagement, support sales growth and ensure marketing investment delivers measurable commercial outcomes. Duties of a Group Marketing Manager: • Support the development … Develop thought leadership, PR, media relations and reputation programmes. • Lead crisis and issues communications, maintaining robust approval processes and prepared response plans. • Improve digital customer journeys, conversion performance, lead generation and lifecycle communications. • Work with sales and commercial teams to define target audiences, campaign propositions, lead management processes ...

opportunity to lead a large-scale CRM platform migration for a well-established e-commerce business. You'll play a key role in shaping customer communications, data strategy, and lifecycle marketing capabilities as the organisation transitions to a new CRM ecosystem. The Company They are a growing digital business … with a strong e-commerce presence and a focus on customer engagement and retention. As part of a wider CRM transformation programme, they are investing in modern marketing technology and customer lifecycle capabilities. The project involves close collaboration across CRM, data, and technology functions to deliver a seamless ...

Ecommerce Manager to drive online sales and optimise their Shopify website. You will be responsible for developing and executing the ecommerce strategy, enhancing the customer journey, analysing website performance, and identifying opportunities to improve conversions and revenue. Key Responsibilities: Manage and optimise the Shopify platform to maximise sales … support business growth. Monitor and analyse performance using Shopify Analytics, Google Analytics (GA4), and other reporting tools. Identify opportunities to improve conversion rates, customer engagement, and retention. Optimise the end-to-end customer journey through data-driven improvements and testing. Work closely with marketing teams ...