126 to 150 of 224 Customer Retention Jobs in the UK excluding London

Account Manager – Existing Customer Base/Farmer Role Up to £40,000 + £10,000 Bonus Telford/Wolverhampton IT MSP | Technology | SaaS | Managed Services Love developing existing customers rather than spending your day cold calling? Chapman Tate Associates are working with a growing IT Managed Service Provider … established portfolio of customers. This is very much a farmer-led Account Management role . The focus is on retaining, developing and growing existing customer relationships – understanding your clients, becoming their trusted technology partner and identifying opportunities to provide additional services where there is a genuine business need. What ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. Building … optimising customer journeys, segmentation, automation and using data/testing to improve performance. Working in an organisation where CRM is relatively immature and needs to be properly established. Taking the customer on a journey, not hard-selling them, but to reassure and support them. Giving them the information ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … Implementation & Journey Manager, you’ll oversee the build, testing and rollout of automated customer journeys within Zoho. You’ll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works effectively across multiple brands, locations and customer touchpoints. ...

Workday EDM Forward Deployed Engineer (HCM Consultant) at Kainos, you will operate as an embedded EDM Workday configuration specialist working directly within customer environments, driving hands-on adoption, optimisation, and deep business integration of EDM from go live onwards. You will be the technical bridge between Kainos … customer; functioning as an extension of the client's internal team while maintaining close alignment with Kainos's Customer Success, Support, Onboarding, and Product functions. The Workday HCM Forward Deployed Engineer exists at the intersection of Workday Configuration, technical delivery and customer success. You will remove friction ...

recruitment. Hornby is looking for an Ecommerce & Digital Product Manager to take ownership of Hornby.com and turn it into a significantly stronger engine for customer acquisition, conversion, retention and lifetime value. This is much more than website management. You’ll own the commercial performance, customer experience … take the platform from planning and development through testing, migration and launch. Post-launch, you’ll lead a continuous optimisation programme driven by customer insight, analytics and commercial performance data. What you’ll do Own Hornby.com’s ecommerce strategy, performance and digital product roadmap. Lead the delivery and launch ...

succeed in the digital age by providing them with a "one-stop shop" solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers ...

delighted to be recruiting a Customer Service Manager on behalf of an established ecommerce consumer brand. This is an exciting opportunity for an experienced customer service leader to shape a growing operation, manage both an in-house team and an outsourced contact centre, and deliver measurable improvements across … customer satisfaction, efficiency and retention. The Role Reporting to the Ecommerce Operations Manager, you will take ownership of the customer service function and ensure customers consistently receive a responsive, high-quality service. Your responsibilities will include: Leading, coaching and developing the in-house customer service team. Reviewing ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

millions of people. We are looking for an experienced Product Director to shape product strategy, drive portfolio performance and lead the successful delivery of customer value across multiple products and markets. This is a highly visible leadership role for someone who combines strategic thinking with strong execution. You will … influence senior stakeholders, balance commercial opportunities with customer needs, and ensure product investment decisions deliver measurable outcomes. What you'll be doing Define and lead product strategy across multiple portfolios and markets Shape roadmap priorities using customer insight, market evidence and business objectives Deliver portfolio commitments within agreed ...

revenue, gross margin, CAC, LTV, churn (logo and revenue), expansion, ARR. Product Strategy and pricing. Go-to-market with the Growth function. Customer success health — define and monitor onboarding. Partnerships — relationships with source-system vendors (accounting, ERP, payroll, e-commerce, banking API aggregators), advisors (accountancy firms, brokers, PE/… about applying them. Influences without authority — earns respect from engineers, partners, and clients alike. Clear written communication — produces crisp one-pagers, release notes, and customer memos. Curiosity about customers — willing to sit in on a CFO's month-end close once a quarter. Comfortable with ambiguity — this ...

adoption of innovative Search capabilities across Dentsu. Creation of scalable products, services and frameworks that drive client performance. Growth in Search-related revenue, client retention and business development opportunities. Stronger integration across SEO, Paid Search and wider Search disciplines. Enhanced industry recognition and thought leadership credentials. A highly ...

executive-level customers and global partnersYour ability to connect technology with business outcomes will directly influence revenue growth, market positioning, and long-term customer success. How You'll Drive ImpactDrive Business Growth & Market ExpansionIdentify and capitalise on new opportunities within high-growth semiconductor segmentsDevelop and execute market entry strategies … that deliver measurable revenue impactBuild compelling business cases and strategic account plans for new customer acquisitionAnalyse market trends, competitive dynamics, and technology shifts to stay ahead of the curveBuild Strategic Partnerships & EcosystemsDevelop high-value relationships with OEMs, ODMs, chipset vendors, cloud providers, system integrators, and telecom operatorsLead and manage ...

executive-level customers and global partners Your ability to connect technology with business outcomes will directly influence revenue growth, market positioning, and long-term customer success. How You’ll Drive Impact Drive Business Growth & Market Expansion Identify and capitalise on new opportunities within high-growth semiconductor segments Develop … execute market entry strategies that deliver measurable revenue impact Build compelling business cases and strategic account plans for new customer acquisitionAnalyse market trends, competitive dynamics, and technology shifts to stay ahead of the curve Build Strategic Partnerships & Ecosystems Develop high-value relationships with OEMs, ODMs, chipset vendors, cloud providers ...

team projects; in particular help product & operational teams across Wise Business better understand and size the impact of friction originating from their domains on customer retention so they can better prioritize fixing them. Qualifications WHAT YOULL BRING Technical Skills: 5+ years experience in analytical roles with strong … NICE TO HAVE BUT NOT ESSENTIAL Prior experience in the B2B space understanding business customers' financial and expense management needs. Prior experience working with customer support, fincrime or servicing analytics. Additional Information What do we offer: Salary: £75,000 - £115,000 Company Restricted Stock Units Numerous great benefits ...

customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth. This is a highly rewarding role offering the opportunity … primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved. Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation . Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

associated subscription-based solutions. Reporting to the Group Sales Director, you'll be responsible for driving profitable revenue growth through new business acquisition, customer retention, account development and cross-selling opportunities. You'll work closely with Sales, Marketing, Operations and Vendor Partners to develop and execute sales ...

Digital Trading Manager . This is an exciting opportunity to join a commercially driven retail business that continues to invest in digital growth, customer acquisition and online performance. With strong foundations already in place, the business is looking for a commercially minded digital trader to help maximise online sales … improve customer engagement and drive continued growth across its digital channels. The Digital Trading Manager will play a key role in managing and optimising digital performance across paid media, paid social, CRM, email, display and organic channels. Working closely with marketing, trading and commercial teams, you will help turn ...

across construction, utilities, manufacturing and wider industrial markets. This position offers considerable autonomy, strong internal support and the opportunity to develop a growing national customer base. The Role The Business Development Manager will win new business, develop existing accounts and identify opportunities across a national sales territory. Working alongside … existing accounts through effective relationship management, cross-selling and upselling. Manage the sales process from initial enquiry through to quotation and operational handover. Conduct customer meetings and site visits to understand technical and commercial requirements. Promote a broad range of equipment rental, temporary-power and associated hire solutions. Maintain ...

professionalised, measured, or repeatable. We operate a blended model: national capability and standards, with service and response delivered locally so the customer experience stays local. Target state: Customers should be owned by the group, not solely by the subsidiary, with the group holding the capability to sell. Target market … sales process: qualification, pitch, proposal, close. Deliver this as part of a 90-day sales playbook for onboarding and integration, with focus on client retention, brand transition, and account manager and sales rep onboarding and training. Drive cross-sell and upsell enablement across the existing base, with defined ...

European Road Freight Business Development Manager to join their team and play a key role in driving new business and expanding their road freight customer base across Europe. This is an excellent opportunity for a commercially driven logistics professional who enjoys building new client relationships, identifying growth opportunities … records of sales activity, pipeline, and client interactions within the CRM system Collaborate with internal teams to identify opportunities to improve service offering and customer retention Report on sales performance, pipeline development, and key wins to senior management About Us Detail2Recruitment acts as an employment agency ...

growth of partnerships within the benefits sector. Growth of ‘Beyond Payroll’ revenue. Positive impact of the service offering on sales revenue and client retention over the next three years. Key Skills Proven experience in the benefits industry is essential. Innovative and creative thinker. Strong communication skills. Strong commercial ...