101 to 125 of 137 Customer Retention Jobs in the UK excluding London

EMEA Field Applications Engineering Lead

Location
Crawley, England, United Kingdom
seeking a Field Application Engineering Manager in the Crawley area to lead the FAE team across Europe, Middle East and Africa. The role emphasizes customer retention, pre-sales engineering support, and new business development across Broadcast and Medical sectors. You will collaborate with global teams, manage engineering ...

Electrical Test & Inspector

Hiring Organisation
Office Owls Recruitment Limited
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Permanent
Salary
£65,000
site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

Account Executive (AE) – Public Works

Location
City of Edinburgh, Scotland, United Kingdom
Public Works is responsible for acquiring new local government customers. The AE role is the primary way in which NCTech scales its new customer acquisition in the Public Works sector. As well as the focus on acquiring customers, an AE is responsible for all aspects of the sales cycle … Look Like Attainment of and exceeding revenue and gross margin goals. Attainment of leading indicators and KPIs i.e. pipeline, opportunities created, leads generated, activity, customer retention. Cultural alignment within our collaborative team environment. NCTech is proud of our diverse and fully inclusive culture and we don’t tolerate ...

Head of Software Product (UK)

Location
Glasgow, Scotland, United Kingdom
from you. As our Head of Software Product, you'll lead the strategy, roadmap and performance of Macs Adventure's digital products, from our customer-facing website and app to the data products and back-office systems that support our business. You'll make sure we're investing … right improvements to deliver better customer experiences and stronger commercial results. Reporting to our Director of Technology & Digital, you'll lead and develop our product team, working closely with colleagues across Macs and our external development partners to turn our digital product strategy into reality as we grow towards ...

Lead Growth Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £75,000 per annum
work on some of the company's most important growth challenges, partnering closely with Marketing, Product, and Commercial teams to influence investment decisions, optimise customer acquisition, and drive sustainable growth. The Company They are a fast-growing consumer-focused technology business operating at global scale. With a strong data … driven culture, they use analytics to shape strategy, improve customer experiences, and identify new growth opportunities. Their collaborative environment gives analysts direct exposure to senior stakeholders and meaningful influence over business outcomes. As they continue to scale, analytics remains a critical function in driving performance across the organisation. ...

Head of Data Product

Hiring Organisation
Robert Half
Location
Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 85,000 - 90,000 Annual
developing innovative client and contract intelligence solutions, including reporting products, dashboards, insight packs and AI-powered capabilities. Your work will help drive client retention, identify opportunities for revenue and margin improvement, support business development and enable better operational decision-making. Key Responsibilities Data Product Strategy & Leadership Define … data across Procurement, Sales, HR and Finance to identify trends, performance opportunities and potential improvements in revenue and profitability. Develop intelligence that supports client retention, business growth, and service performance. Oversee the delivery of client-facing ESG reporting, drawing on relevant people and procurement data to meet client ...

Sr. Director, Evergreen Subscription Sales (EMEA)

Location
Staines-upon-Thames, England, United Kingdom
direction and company objectives into segment‐specific commercial strategies, sales motions, operating models, and performance mechanisms that increase subscription adoption, recurring revenue, pipeline progression, customer value, and commercial effectiveness worldwide. The Senior Director leads a global Evergreen Subscription Sales organisation and establishes the priorities, standards, resources, and operating cadence … role partners with the Strategics and GSI segment leadership teams, Regional Sales, Account Executives, alliance and partner leaders, and executive stakeholders across Product, Finance, Customer Success, Marketing, Services, and Operations. The role has broad responsibility and significant operational latitude within the defined segments, while the Global VP retains overall ...

Account Manager

Location
Reading, England, United Kingdom
Team Proven ability to foster and sustain strong relationships with an internal overlay and pre‐sales team, effectively supporting the sales process and enhancing customer value. QUALIFICATIONS, EXPERIENCE, & SKILLS: Educational Qualifications: 2+ Years Experience for an IT Value Added Reseller, Distributor, or Vendor: Previous experience within the IT industry … maintain strong client relationships: The capacity to cultivate and nurture long‐lasting client relationships is crucial for fostering trust and loyalty, ultimately driving customer satisfaction and retention. Results‐oriented with a focus on achieving and exceeding sales targets: A goal‐driven mindset and a relentless pursuit of targets ...

Digital Marketing & Performance Manager

Hiring Organisation
Truespeed
Location
Bath, Avon, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum, Inc benefits
Take ownership of digital performance at Truespeed. Join our growing marketing team, turn insights into customer growth and help shape the next chapter of our expanding broadband business. Digital Marketing & Performance Manager Location: Bath Salary: Up to £50,000 per annum Contract: Full-time, permanent Working pattern: Hybrid … with a strong focus on turning website traffic into new customers. This is a hands-on, data-driven role for someone who enjoys understanding customer behaviour, analysing performance and identifying opportunities to improve conversion rates. You’ll improve results through smarter targeting, better landing pages, stronger calls to action ...

PreSales Technical Account Manager - Capital Asset Lifecycle Management

Location
Metropolitan Borough of Solihull, England, United Kingdom
daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers who have to handle and operate … complex assets within sectors like Energy & Utilities, Chemical and similar 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

Senior CSM — Onboarding, Delivery & Growth

Location
Exeter, England, United Kingdom
RoleMapper Technologies Limited is seeking a Senior Customer Success Manager to own the onboarding and delivery lifecycle for enterprise customers. Your role will involve running customer-facing projects, ensuring high-quality outcomes, and driving customer value, retention, and growth in a scaling SaaS environment. … ideal candidate will have a strong background in customer success and strategic account management, with a focus on delivering measurable value. This position embraces a startup culture, encouraging collaboration and innovation. #J-18808-Ljbffr ...

Telematics Service Desk Analyst

Hiring Organisation
MSX International Limited
Location
Gaydon, Warwickshire, United Kingdom
Employment Type
Permanent
Salary
£25000 - £27500/annum
Team Leader you will be provided with exposure to the Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible … Report generation and distribution to key stakeholders Be an integral component to the TSD department in achieving a ‘best in class’s service, driving customer loyalty and retention through accurate incident management Act as a role model for JLR Values, Customer First Behaviours and Concern Resolution ...

Sales Operations Administrator

Hiring Organisation
Jigsaw Specialist Recruitment
Location
Poole, Dorset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
work from the office more regularly can also be accommodated. The Role Joining a supportive and established team, you'll be responsible for: Processing customer orders and managing contract renewals. Preparing customer quotations, pricing information and contractual documentation. Communicating directly with customers regarding renewals, pricing and general enquiries. … Supporting commercial negotiations and customer retention. Maintaining CRM systems, customer records and reports. Liaising with internal departments to ensure smooth sales operations. About You We're looking for someone who can offer: Experience in sales administration, commercial administration or sales support. Ideally a background within technology, software, SaaS ...

Sales Operations Administrator

Hiring Organisation
Jigsaw Specialist Recruitment
Location
Bedford, Bedfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
work from the office more regularly can also be accommodated. The Role Joining a supportive and established team, you'll be responsible for: Processing customer orders and managing contract renewals. Preparing customer quotations, pricing information and contractual documentation. Communicating directly with customers regarding renewals, pricing and general enquiries. … Supporting commercial negotiations and customer retention. Maintaining CRM systems, customer records and reports. Liaising with internal departments to ensure smooth sales operations. About You We're looking for someone who can offer: Experience in sales administration, commercial administration or sales support. Ideally a background within technology, software, SaaS ...

Manager, Sales Engineering - United Kingdom

Location
Birmingham, England, United Kingdom
eliminate technical friction throughout the sales cycle. Additionally, you will optimize SE resource allocation across qualified opportunities and partner with Professional Services and Customer Success to ensure seamless implementation handoffs and long‐term customer retention. Employee Value Proposition Purpose: Lead JumpCloud's front-line technical engagement, empowering global … international territories, balancing technical complexity, language/regional requirements, and deal tiering to maximize capacity. Cross‐Functional Alignment & Asset Reusability: Partner with Professional Services, Customer Success, and Product to achieve seamless handoffs, and introduce reusable demo assets and AI-assisted win/loss analysis to continuously elevate team effectiveness ...

Area Account Executive SMB

Location
Ashby-de-la-Zouch, England, United Kingdom
solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity … firms specialised in technology. About the role The Account Executive is responsible for driving new business opportunities within their territory. This includes managing the customer acquisition process from lead to close and actively developing pipeline whilst delivering short-term results. The Account Executive role is to ultimately help ...

Senior Software Engineer — Real-Time Martech Platform

Location
City of Edinburgh, Scotland, United Kingdom
build and optimize high-performance microservices that power FanDuel's marketing ecosystem. You'll work on systems enabling critical capabilities such as real-time customer communications, personalized promotions, and targeted campaign delivery. Your work will focus on designing highly scalable, event-driven systems that process large volumes of real … customers across our platform. You'll work within a modern microservices and event-driven architecture, building Martech solutions enhanced by AI to drive customer engagement and retention. Take the long-term view and consider what volumes our systems can handle today, vs 3 years from now. Make existing systems ...

Sales Manager

Hiring Organisation
Momentum Security Recruitment
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 Annual
Inside Sales Manager Location: Northamptonshire (On-site) Salary: Circa 50,000 per annum + Commission, Performance Bonus & Corporate Benefits. OTE - 70- 75K A premier, rapid-growth technology and security systems business is seeking a dynamic ...

Inside Sales Manager

Hiring Organisation
Momentum Security Recruitment
Location
Northampton, Northamptonshire, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 Annual
Inside Sales Manager Location: Northamptonshire (On-site) Salary: Circa 50,000 per annum + Commission, Performance Bonus & Corporate Benefits. OTE - 70- 75K A premier, rapid-growth technology and security systems business is seeking a dynamic ...

Sales Engineer - Fleet Management Solutions

Location
Basingstoke, England, United Kingdom
Health. Your role and responsibilities Business Development: Identify market opportunities, actively expand our strategic growth area InfoLink, implement targeted initiatives to drive long-term customer satisfaction and retention Sales: Responsible for the sales process for our InfoLink solutions, provide expert customer consultation, develop customized fleet management … well as independent? You enjoy engaging with decision‐makers, understanding customers’ challenges, and turning complex technologies into practical business solutions? Passion: You thrive in customer‐facing environments and value the opportunity to regularly visit customers and support them on‐site? #J-18808-Ljbffr ...

Account Manager

Hiring Organisation
Zachary Daniels
Location
Preston, Lancashire, North West, United Kingdom
Employment Type
Permanent, Work From Home
Business Development team. They focus on bringing new customers on board; your role focuses solely on managing and developing existing relationships. With an established customer portfolio, ongoing product development and the backing of a sizeable group, there's plenty to work with. Your role As Account Manager … renewals, resolving concerns and identifying where additional products or services could make a difference. Your responsibilities will include: Building lasting relationships across an existing customer portfolio. Managing contract renewals and supporting customer retention. Identifying opportunities to grow accounts through relevant upgrades and additional services. Working with internal teams ...

Account Manager

Hiring Organisation
Zachary Daniels
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent, Work From Home
Business Development team. They focus on bringing new customers on board; your role focuses solely on managing and developing existing relationships. With an established customer portfolio, ongoing product development and the backing of a sizeable group, there's plenty to work with. Your role As Account Manager … renewals, resolving concerns and identifying where additional products or services could make a difference. Your responsibilities will include: Building lasting relationships across an existing customer portfolio. Managing contract renewals and supporting customer retention. Identifying opportunities to grow accounts through relevant upgrades and additional services. Working with internal teams ...

Customer Success Lead, Dairy SaaS & Data Insights

Location
Belfast, Northern Ireland, United Kingdom
Germany GmbH is seeking an experienced Customer Success Leader in Belfast, Northern Ireland. The role involves leading a team to support farms in deploying the CattleEye product, ensuring successful customer onboarding and retention. Your responsibilities include managing client relationships, delivering training, and analyzing data to enhance customer experiences. A background in agriculture and customer success is preferred. Join us in supporting farm businesses and animal welfare. #J-18808-Ljbffr ...

AI Project Leader

Location
Lancashire, England, United Kingdom
technology Lead projects from idea and testing through to implementation Work with department managers and staff to introduce new solutions Improve sales conversion, customer communication and retention Reduce administration, errors and operating costs Use data and AI to improve used vehicle pricing, stock turn and profitability Measure ...

Principle Technical Consultant

Location
Peterborough, England, United Kingdom
relevant technologies for their aligned team By aligning technical delivery with strategic business goals, the Consultant supports the organisation’s objectives of driving customer satisfaction, operational excellence, and long-term client retention. The role ensures that solutions are not only technically sound but also commercially viable and aligned with … seamless integration and delivery of solutions. They act as trusted advisors, fostering strong relationships through clear communication, technical credibility, and a deep understanding of customer environments. What you will do: Design and deliver implementation services across a wide range of clients and technologies. Acts as a mentor and technical ...