101 to 125 of 162 Customer Retention Jobs in the UK excluding London

leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses.Operating with the backing of a global fintech leader … accountability for the Clover UK P&L and overall business performanceDeliver ambitious revenue, profitability, and growth objectives through disciplined execution and strong commercial leadershipDrive customer acquisition, retention, product adoption, and increased customer lifetime valueAllocate investment effectively to maximise growth opportunities and long-term business valueBuild ...

field-based engineers. Monitor service performance against agreed KPIs and SLAs, implementing improvements where required. Support contract renewals and contribute to long-term client retention strategies. Qualifications & Requirements - Technical Operations Manager/FM Account Manager Previous experience within Facilities Management, Building Services or Technical Account Management. Mechanical ...

looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … Management Team. Serving as the commercial point of contact for your customers, you will be responsible for building strong, long-term relationships that drive customer satisfaction, business growth, and effective expansion of our solutions.This role requires close coordination with both internal and external stakeholders to understand client needs, identify ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … Management Team. Serving as the commercial point of contact for your customers, you will be responsible for building strong, long-term relationships that drive customer satisfaction, business growth, and effective expansion of our solutions.This role requires close coordination with both internal and external stakeholders to understand client needs, identify ...

make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! The Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality … efficiency of the Operations Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow ...

+ Bonus + Equity Join a fast-growing, investor-backed subscription marketplace where your analysis will directly influence product strategy, customer growth and commercial performance. This is a highly strategic Product Analytics role offering genuine ownership, autonomy and the opportunity to shape the customer acquisition journey from … grow its Product Analytics function. With a collaborative, product-led culture, you'll work alongside Product, Engineering, Design and Marketing teams to solve complex customer problems and deliver measurable business impact. THE ROLE As a Senior Product Analyst, you'll own analytics across the customer acquisition journey, partnering ...

contact for key client accounts Overseeing campaign delivery, reporting and optimisation Identifying opportunities to grow and upsell client accounts Supporting contract renewals and client retention Contributing to pitches and new business proposals Mentoring junior team members and improving internal processes What I'm Looking For 4+ years' experience ...

annual revenues exceeding £30 million, to appoint an ambitious Account Manager as part of their continued UK growth strategy. Following continued investment, recent customer success and expansion of the London sales team, they are looking to strengthen their commercial capability by recruiting a high-potential sales professional ready … join a business where your contribution will directly influence future growth whilst learning from experienced enterprise sales professionals. You'll inherit and develop existing customer relationships whilst identifying and winning new enterprise clients across banking, capital markets, insurance and wider financial services organisations. Working with Learning & Development, HR, Compliance ...

utilities and security, no two days will be the same. If you are commercially driven, enjoy consultative selling and are passionate about delivering exceptional customer experiences, we would love to hear from you. What You'll Be Doing As our IoT & Connectivity Account Manager, you will: Manage and develop … private networking solutions. Prepare commercial proposals, quotations and negotiate profitable agreements. Work closely with our Product, Technical and Operations teams to deliver successful customer implementations. Manage contract renewals and ensure excellent customer retention. Conduct regular customer reviews to identify future growth opportunities. Maintain an accurate sales pipeline ...

events Building strong relationships with appropriate potential and existing customers Committing to delivering innovative sales performance and achieving personal targets for new business and customer retention Working with, and supporting the Business Development team in progressing key commercial opportunities Attributes : Willingness to learn and a hunger ...

backing. This senior leadership role heads up an established regional branch with a 20-year legacy in IT Managed Services and a remarkable 85% customer retention rate . You will drive profitable growth across the local SMB division while scaling Enterprise accounts across the UK. Key Responsibilities ...

what winning looks like in this role: Achieving your annual new logo revenue and monthly/quarterly win targets. Meeting existing account growth and customer retention thresholds. Maintaining a healthy, sustainable pipeline. Consistently accurate reporting and activity metrics (meetings booked, proposals issued). What ...

managed IT Support, Cyber Security, Microsoft Cloud services and transformation projects. Achieve and maintain KPI’s across revenue generation (upfront and recurring) and client retention To generate leads within set KPI’s for other divisions including telephony, connectivity, mobile & energy To support senior leadership with proper opportunity/ ...

from independent operators to major brands including Tesco, ASDA, YO! Sushi, Radisson Hotels, and KFC, and we’re proud to maintain a 90% client retention rate. We’re also the first certification body for Safe to Trade, helping raise standards in food hygiene and allergen management. At Shield ...

working with a fast-growing IT & Network Services organisation that is looking for an experienced Service Delivery Manager to join their high-performing customer success team. This is a fantastic opportunity for someone who enjoys building strong customer relationships, driving service excellence, and acting as a trusted advisor … throughout the customer lifecycle. You'll play a key role in ensuring customers receive an outstanding service experience while working closely with technical, delivery and commercial teams to continuously improve service performance. As a Service Delivery Manager, you will: ✅ Act as the primary point of contact and trusted partner ...

removed) To build strong relationships with both external and internal customers To ensure prompt resolution of complaints with a strong focus on customer retention To assist credit control with outstanding debts by way of query resolution Understand the daily driver debrief process and deal with any issues ...

Customer Success Manager, Software, SaaS, COR7600B A Customer Success Manager opportunity has opened up with a growing SaaS business that puts its clients at the heart of everything it does. Could this be the role where you take real ownership of the customer journey and make … SaaS, software, or digital agency environment, ideally at SME or scale-up level rather than large enterprise A strong track record of improving client retention and satisfaction, with confidence in data, performance metrics, and reporting to senior stakeholders Hands-on experience with CRM tools (Salesforce and Monday.com experience ...

site & on-line technology to enable immediate client access & update of records, regardless of location Inspection & testing work carried out in pairs 93% client retention Blue Chip Client base - Industrial, Manufacturing, Pharmaceutical, Healthcare, Aerospace, Food & Drink, Sports & Leisure, Education. No High St retail or domestic PURPOSE ...

managing value‐based sales processes. Proven experience operating as a commercial leader within a scaling business, contributing directly to revenue, margin improvement and customer retention. Background in technology, cybersecurity, or service recurring‐revenue business models Strong understanding of outbound motions, partner sales and multiple route‐to‐market strategies. High ...

directors, and senior decision-makers. Conduct consultative meetings to understand client requirements and recommend tailored outsourcing solutions. Develop long-term partnerships that support client retention and future account growth. Ensure a professional and high-quality customer experience throughout the sales process. Sales Management Prepare and present proposals ...

experience working at Circana. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively … Ambiguity : Stays focused and calm in uncertain situations; guides others through change. What will you be doing? The Insight Director is responsible for client retention, contract renewal, and revenue growth by delivering products and services aligned to client needs, with the goal of enhancing market understanding and building ...

retail channels, both online and offline. This role leads strategic planning, operational efficiency initiatives, and cross-functional alignment to maximise profitability, strengthen the customer experience, and support the companys commercial objectives. The position oversees e-commerce, warehouse functions, cost management, stock management and retail performance while building an operational … market insights to guide planning and stock decisions. E-commerce Leadership Manage and continuously improve all current and future online tools, enhancing the customer journey and increasing conversion rates. Identify functionality gaps, champion new digital capabilities, and lead cross-departmental implementation. Strengthen the businesss online presence, ensuring consistency across ...

software business at a pivotal stage of its journey. Working directly with executive leadership, you will shape the decisions that influence product strategy, customer growth, commercial performance and international expansion. The Company They are a venture-backed technology company using artificial intelligence to transform how businesses analyse information, generate … insights and make strategic decisions. Having experienced significant growth since launch, they are continuing to scale their product offering, customer base and international presence. With strong technical foundations already in place, they are now investing in their Strategy & Operations capability to ensure data drives every major commercial and product ...

Were looking for a Key Account Manager to join our growing Client Accounts team, where youll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role … consistently deliver exceptional service and value. What Youll Be Doing In this role, youll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. Youll: - Build and nurture strong, long-term relationships with key client stakeholders - Use data and insight ...