101 to 125 of 789 Customer Service Jobs in London

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with ...

Start Date August* We are looking for German speaking Client Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services. Job functions: -Speaking to clients to quickly get to the root of their problem. -Providing timely and accurate customer feedback. -Helping customers via calls ...

Delivery Consultant, Song Service CL9 - Consultant London, Manchester, Edinburgh We are Accenture Song, the world's largest tech-powered creative group. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest … meaningful experiences that make people’s lives better, more productive, and more meaningful. As an AI CX Delivery Consultant in Accenture Song Service, you will design and build agentic experiences to production, working at the intersection of CX strategy and engineering to deliver AI systems that work. Our mission ...

team, ensuring customers receive responsive, knowledgeable and high-quality support while using your conveyancing expertise, client insight and product knowledge to continually improve the customer experience. About InfoTrack Our clients rely on our software and search services as part of their day-to-day property transactions. That means … Client Software Support team, ensuring customers receive accurate, timely and helpful assistance across all support channels • Build a strong understanding of our software, customer workflows and conveyancing sector requirements to ensure support is practical, relevant and client-focused • Ensure client queries are appropriately triaged, assigned and progressed in line ...

team in the UK&I region.Position SummaryWe are seeking an experienced and historically successful Principal BPO/BPaaS Sales Lead for our Agentic AI Customer Service business. Successful candidates will be domain subject matter experts in one or more industries, with a proven history of originating relationships … market of buyer relationships with decision makers at or proximal to the C-level and will position AI-first BPO/BPaaS transformative service solutions that enable their businesses to achieve their Board-Level, and Executive-Level strategic outcome goals.Key ResponsibilitiesMarket-maker who originates deals proactively. Successful candidates will ...

providing technical support across the organisation, ensuring IT systems, devices, and services are maintained and operating effectively. The successful candidate will deliver excellent customer service, resolve technical issues, support IT infrastructure projects, and work closely with colleagues and third-party suppliers. Key Responsibilities Provide first and second-line … support, troubleshooting hardware, software, and network issues. Monitor and manage support tickets, ensuring calls are resolved within agreed service levels. Deliver on-site technical support to users across supported locations. Build, deploy, repair, and replace IT equipment. Maintain accurate IT records, asset registers, and technical documentation. Support IT projects ...

excellent opportunity for an experienced freight forwarding sales professional to join a successful international organisation, developing new business opportunities and growing existing customer relationships across the UK and international freight markets. The successful candidate will be responsible for identifying and securing new business, developing long-term customer relationships … advantageous Excellent communication, negotiation, and relationship-building skills Confident in identifying and developing new business opportunities Commercially minded with the ability to understand customer requirements and develop tailored freight solutions Experience preparing quotations, negotiating rates, and securing new contracts Strong ability to manage the full sales cycle from prospecting ...

DescriptionAt DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportunity to become the undisputed leader in our industry. We’re looking for excellent candidates to join our dedicated, thoughtful, and hardworking team … some of the biggest names in retail including On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins. We’re looking for an experienced Customer Success Manager who is excited by the opportunity of scaling AI and is someone who enjoys helping people, solving problems, and working on interesting ...

Night Security Controller will develop and lead operational excellence and best practice; optimising our service and value offering to customers to achieve performance targets. You will bring innovation and leadership and ensure a high-performance culture within your remit. This is an active and visible role requiring strong leadership … competence in addition to entrepreneurial ability. Customer interaction is significant and excellent relationship management skills are required. Information: Position: Night Security Controller Location: London (W1T) Pay Rate: £15.50 per hour Hours: Average 42 hours per week Shifts: 4 on 4 off - Nights Job Requirements: SIA CCTV Licence required. ...

help employees with technical support, and manage our hardware and fleet of laptops across all of our global offices. We provide services across our service desk, over chat, and face to face and zoom in our core offices.Job Summary:You’ll provide outstanding customer service and support … offices and remotely, taking a lead for ops in EMEA. We’re obsessed with delivering a fantastic support experience and world-class customer service. From new hire IT onboarding to service desk tickets and walk-up support, meeting room and all-hands AV, you’ll be the “face ...

will include (but are not limited to): Provide first and second-line IT support to employees across the organisation. Take ownership of incidents and service requests from investigation through to resolution, ensuring excellent customer service throughout. Troubleshoot Windows, Microsoft 365, networking, VPN, printing, hardware and application issues. … administering Microsoft Intune or another endpoint management platform. Good understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs and VLANs. Experience using service desk and ticket management systems. Experience supporting both office-based and remote users. Strong analytical and problem-solving skills with a logical approach ...

manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees and SAS business customers. In this position, you will offer leadership to ensure that our staff operates … peak efficiency and effectiveness.You will support delivery, operational and success capabilities across the business that share the objective of providing the highest levels of customer service while maintaining overall financial goals in support of SAS Managed Cloud Services revenue growth and profitability. Defines and oversees the development ...

place where you can come Unleash your Spirit by making an impact each and every day.What makes this a great opportunity As an IT Service Delivery Analyst, you will act as a liaison between the business and IT organization. You will be responsible for managing and resolving tickets … responsibility of the local teams.Role Responsibilities• Represent IT to the business, and be the voice of the business to IT• Align IT service offerings with business strategies, goals, and objectives• Participate in and collaborate with the Global Service Delivery teams• Troubleshoot 1st and 2nd level IT related issues ...

provide hands-on technical support in Central London. This role is ideal for someone with strong desktop support experience who enjoys delivering excellent customer service and resolving technical issues efficiently. What You'll Be Doing: Providing onsite technical support for desktops, laptops, mobile devices, printers and peripherals. Diagnosing … resolving hardware, software and connectivity issues. Managing incidents and service requests through to resolution in line with SLAs and KPIs. Supporting Microsoft 365, Windows 10/11, Active Directory, Intune and Autopilot environments. Escalating complex incidents where required and working closely with wider technical teams. Maintaining asset records, support ...

governance, ongoing development, and optimisation across the business. Key Responsibilities Own the D365 platform and act as design authority, with a primary focus on Customer Service and CRM. Define and evolve D365 and Power Platform architecture, including Power Apps, Power Automate, Dataverse and Copilot Studio. Manage environment lifecycles … translating platform developments into practical recommendations. Support D365 incident resolution, release readiness and continuous improvement. Key Experience Hands-on Microsoft Dynamics 365 experience, particularly Customer Service and/or CRM/Customer Engagement. Working knowledge of Power Apps, Power Automate and Dataverse; Copilot Studio exposure desirable. Strong ...

. This is a hands-on banking technology delivery role, responsible for taking the implementation from design and build through integration, testing, security assurance, customer migration, staged rollout, full release and transition into BAU. The new digital banking channel will be based on Temenos Digital , integrated with the Bank … delivery plan and critical path, manage multiple technology vendors and the systems integrator, and ensure the implementation delivers a secure, compliant and high-quality customer experience. This is not a generic IT Project Manager role. We are specifically looking for someone who has personally delivered a customer-facing ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve … + Incentive Awards tied to your performance + Benefits About our Machine Learning Operations team: The challenge are significant: we aim to transform customer service by reducing the time and effort required to resolve issues, enhancing customer confidence and satisfaction. As part of Operations ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … teams in the successful implementation and support of business-critical solutions. You will contribute to solution architecture, application customisation, integrations, upgrades, migrations, and continual service improvement initiatives.This is an excellent opportunity for an experienced Dynamics 365 professional who enjoys combining technical expertise, customer engagement, and solution delivery within ...

30pm Competitive salary, DOE and excellent benefits and annual bonus Immediate start available This is a varied role covering office management, sales support, customer service and renewals, working closely with the Sales Manager and wider team. Key Responsibilities • Oversee the day-to-day running of the Bromley office … satellite Victoria office • Manage office supplies, equipment, deliveries, couriers and stock • Maintain the renewals database and manage licence and warranty renewals • Generate and process customer quotations and orders • Liaise with customers, suppliers and service providers • Support hardware, software licensing and helpdesk-related invoicing About You Previous sales administration ...

high-quality IT support service. You'll work across a broad range of technologies, supporting both BAU activities and IT projects while maintaining excellent customer service throughout.Essential Skills:Previous experience in a Desktop Support, IT Support or Service Desk roleStrong knowledge of Windows desktop and laptop supportExperience … enterprise softwareExperience supporting printers, email, networking and remote accessAbility to prioritise and manage incidents through a ticketing systemStrong troubleshooting and analytical skillsExcellent communication and customer service skillsDesirable Skills:Technical qualification or equivalent commercial experienceExperience with asset management and hardware lifecycle processesKnowledge of Active Directory and endpoint management toolsExperience ...

accountable for delivering exceptional front-line support to our vibrant community of Owners and Members across EMEA speaking markets. You are an empathetic, customer-oriented ambassador who resolves complex inquiries across multiple communication channels - ensuring that every interaction strengthens trust in our platform. You will bring structure, patience … clear communication to fast-paced customer scenarios, ensuring both partners and travelers experience seamless service execution.You will work closely with cross-functional teams and internal business unit stakeholders to solve problems, streamline reservations, and escalate technical issues. You’ll champion a culture of quality, accountability, and continuous improvement.Key ...

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face-to-face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship. Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

Title: Agentic AI for Customer Experience (CX) & Contact Centre/CCaaS Transformation Location: England, Wales or Scotland/Hybrid Working Salary: Competitive + Bonus + Benefits Position Type: Full-time, Permanent About Our Client Our client is a tier-one global management consulting powerhouse renowned for driving large-scale … agentic era," this firm is at the forefront of re-imagining how brands interact with their customers. They are currently expanding their elite Customer Service Transformation practice and seeking high-calibre consulting professionals to lead next-generation CX, CCaaS, and Agentic AI initiatives. The Opportunity There has never ...

over 10K devices.As a Principal Product Manager for the Video Playback team, you will help define and build the video playback roadmap and customer experience for low latency streaming across all platforms and geographies. You will participate in developing the video strategy and vision, and develop product roadmaps … execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience.We ...

Field IT Support Engineer | Orpington | Up to 32,000 Oscar Technology has partnered exclusively with a leading Managed Service Provider (MSP) near Orpington to recruit a skilled Field IT Support Engineer to join their growing team. Job Description As a Field Support Engineer, you will play a key role … high-quality technical support to clients both remotely and onsite. You will be responsible for troubleshooting, maintaining, and deploying IT systems while ensuring excellent customer service and timely resolution of technical issues.You will travel to client sites, provide hands-on support, and work closely with the wider service ...