101 to 125 of 239 Customer Service Jobs in London

Location: South West London Salary: £40,000 £50,000 Established MSP Project Delivery Microsoft Cloud Enterprise Networking Were working with a well-established Managed Service Provider (MSP) in South West London that delivers high-quality IT services to a broad portfolio of SME and enterprise customers. Due to continued … infrastructure and networking professional who enjoys combining hands-on technical support with project delivery. You'll act as a senior technical escalation point, leading customer projects while designing, implementing, and supporting modern Microsoft cloud and networking solutions. You'll be involved in a wide variety of infrastructure projects including ...

Send’s supply side partnerships in Anglophone Africa and grow our user base. You will manage every aspect of growth in these markets—including customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an “own it” mindset, obsessing … across Anglophone Africa. Lead the team on the ground to execute within collaboratively aligned timelines. Manage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development, and coaching. Report to the executive leadership team on progress ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! JOB DETAILS We are hiring a Trainee EUC Provisioning and Hardware Technician to join our Service Operations team in Guernsey. If you are the kind of person who enjoys building PCs, fixing tech issues, figuring out why something is not working, or just genuinely loves hardware ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

INSTALLATION AND SERVICE ENGINEER - North London - Barnet/Enfield/Watford area FTC 6 months £30,000 FULL TRAINING WILL BE PROVIDED (if you are comfortable with general IT and DIY skills, please read on). Salary - £30,000 + Benefits 6 Months FTC - to start, with a view … would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools, IT literate and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

Principal Product Manager - Tech, Global App Experience Job ID: 10468535 | Amazon Digital UK Limited Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. We offer customers … Prime Video is a fast-paced, growth business with availability in over 200 countries and territories worldwide. You will be a highly analytical, resourceful, customer-focused, and independent leader who can work under time constraints to meet deadlines. You will lead by doing, bring a passion for solving problems ...

client, a leading charity, is currently seeking a proactive and customer-focused 1st Line IT Support Officer to join a busy and collaborative team on an ongoing contract basis. This role offers fantastic hybrid working and is ideal for someone immediately available who is looking to make an impact … profit sector Skills & Attributes Strong communication skills, both written and verbal, with the ability to support users at all levels Excellent customer service skills with a professional and helpful approach Ability to work independently and as part of a team Strong organisational and time management skills with ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

client engagements by shaping business‐led propositions, influencing senior stakeholders and creating solutions that show how AI can increase revenue, reduce cost, improve customer satisfaction and reduce risk across financial services organisations. Your client impact Lead the shaping of AI transformation opportunities across banking, insurance, wealth and asset management … domains. Work with senior business stakeholders to identify how AI, generative AI, automation and data‐led decisioning can transform business areas, operating models and customer journeys. Translate AI ambition into specific value opportunities linked to growth, productivity, customer experience, risk reduction, control effectiveness and operational resilience. Execute EY.ai ...

Line Engineer - IT Managed Services - London A well established and leading IT Managed Service Provider is seeking a motivated and technically driven 1 Line Engineer to join them on a permanent basis. Established over 20 years ago, our client has become a leader in their field and has developed … collaborative environment, they pride themselves on not just providing first class technical solutions but doing this with an exemplary level of customer service. Responsibilities: Provide 1 (and some 2) line support by remotely troubleshooting, resolving and escalating incidents Answer service desk calls and log tickets on their ...

level of IT knowledge from the team. Duties will include disk encryption, backup management, plus more. Role Managing ticket queues Experience on a busy service desk Office 365 deployment, maintenance and troubleshooting Google G-Suite/Workspace maintenance and troubleshooting Windows Server 2016/2019 macOS for both troubleshooting … deployment DNS management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard: You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training ...

installation work Working from technical drawings and schematics Installing, terminating and testing structured cabling Supporting system commissioning and project completion Completing installation documentation and service records Travelling to customer sites across the UK, with occasional overnight stays Your Background Your Background Installation Cabling Access control CCTV IP networking … Rack building You Will Have A full UK driving licence Good communication and customer service skills A positive attitude and willingness to learn A flexible approach to travel and working hours when required Even Better If ECS IPAF PASMA CTS/AVIXA UKATA SSSTS ...

well as hardware building are definitely a bonus. Specific duties will include (but aren’t limited to): The timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails; using the formal call logging system in place, and be responsible … need to escalate. Recognising when a call is urgent and escalate accordingly; carrying out configuration and testing of new kit prior to install at customer site. The ability to work as part of a team, whilst remaining self-motivated in managing your own workload. The ability to demonstrate ...

remote technical support Diagnosing and resolving AV faults remotely Escalating issues to field engineers where required Supporting Microsoft Teams Rooms and Zoom environments Managing service tickets through to resolution Liaising with customer IT, networking and facilities teams Performing firmware updates and remote system maintenance Supporting digital signage … management platforms Delivering excellent customer service while meeting SLAs and KPIs We're Looking For Applications are welcomed from: AV Technicians wanting to move into a remote support role AV Support Engineers VNOC Engineers Helpdesk Engineers Service Desk Engineers Unified Communications Engineers Experience with some ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking an Account Executive (AE) to join our high‐performing, customer‐focused team … Account Executive, you will drive growth and expansion within an established customer portfolio, and territory, combining strategic account management with consultative enterprise selling. You’ll partner with C‐level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi‐product adoption. This is an exciting ...

seeking a solid and reabile 2nd Line Support Engineer due to an increase is workload and client demand. About the role Reporting to the Service Desk Manager (based in the UK), the 2nd Line Support Engineer will be responsible for providing support to customers for the more complex … customers on-site (London-based). This role is office-based, working 5 days in our Holborn office Monday to Friday. Responsibilities Deliver outstanding customer service through all types of communication: As part of a wider team, answer incoming calls from customers and create tickets, or route calls ...

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/… annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security ...

client who service and maintain all facilities within schools mainly in South East London are seeking an experienced Security Systems Engineer with in-depth knowledge in servicing and maintaining, CCTV, Access Control, intruder alarms, fire alarms and automated gates. They require a Security Engineer to deliver high-quality maintenance … minor remedial work, ensuring all systems perform effectively and meet regulatory standards. Working as part of a team, youll be supported by dedicated service administrators and an electrician. Full Time Permanent role Location Orpington Key responsibilities: Deliver planned maintenance and reactive service calls Communicate effectively with Site Managers ...

Azure/Entra, Windows Server and Desktop environments. Work with networking, virtualisation, cybersecurity, backup, and antivirus technologies. Identify recurring issues and contribute to service improvements. Requirements Minimum 13 years' experience in an IT support role. Strong knowledge of Microsoft Server and Desktop Operating Systems. Experience with Microsoft 365, Entra … Azure. Understanding of virtualisation, networking, Firewalls, and cybersecurity. Excellent communication, organisation, and customer service skills. Possess an Enhanced DBS clearance (essential) Experience working in a school required What We're Looking For A proactive, professional, and personable IT Support Engineer who is passionate about technology, professional, committed ...

internal Technology, Go-To-Market, and Solution teams to develop industry-specific offerings that address critical insurance challenges such as claims optimization, fraud detection, customer experience, and underwriting automation.Own the full sales cycle — from lead generation to contract negotiation — ensuring seamless execution of MSAs, SoWs, and commercial agreements.Act … trusted advisor, introducing innovative AI-driven solutions that enhance operational efficiency, risk management, and customer engagement.Partner successfully with Quantiphi’s delivery teams to ensure high-quality project execution and customer satisfaction.Basic Qualifications:10 plus years of professional experience in selling consulting services and technology solutions to large enterprises.5 ...

firm Demonstrate strong analytical skills, including effectively defining problems and identifying solutions Exhibit the ability to work in a team environment with a customer service focus And have: A high school diploma or equivalent A bachelors degree or equivalent in a related field, preferably Microsoft or other relevant ...

Technical Sales Engineer to join its growing team. This is an exciting opportunity for a technically minded engineer who enjoys combining technical expertise with customer support, training and business development. Working directly with the General Manager, you will help grow the FirePro brand throughout the UK and Ireland … customers with system design and technical enquiries Prepare and update technical documentation and technical bulletins Liaise with the manufacturer's technical team in Cyprus Customer Training & Product Support Deliver installer induction and refresher training Conduct CPD presentations and live product demonstrations Support distributors and Approved Ambassadors across ...