101 to 125 of 491 Customer Service Jobs in London

Salesforce Consultant (m/f/x) specialising in Service Cloud Voice, you will help design and deliver intelligent, scalable voice solutions that transform customer service operations. Acting as the bridge between business needs and technical implementation, you’ll work closely with clients to map their customer service strategies onto Salesforce voice technology, including Amazon Connect and Agentforce. This role is ideal for consultants with either a Salesforce background or strong Contact Centre experience who are newer to Salesforce. You’ll support a wide range of clients across industries, contributing to discovery, implementation, and optimisation ...

Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers are provided … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Demonstrated project experience developing solutions using ...

part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with ...

size businesses to unlock their potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Deliv2Me delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible … product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Deliv2Me offers exceptional professional and financial growth potential. To learn more about Deliv2Me’s mission ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet ...

About Clarity Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting‐edge AI with intuitive design, we enable customer service teams to operate more efficiently while providing customers with seamless … opportunity to join a hyper‐growth AI company and redefine an industry. We’re seeking a Product Manager to lead our Voice of the Customer (VoC) product — a core part of Clarity’s platform that turns customer feedback and conversations into actionable insights. This is a unique opportunity ...

Cognizant is looking for a Senior Power Platform/Dynamics 365 Developer to build secure, scalable enterprise applications using Power Platform, Dataverse, Dynamics 365 Customer Service and Azure. You will take solutions from technical design through to production, creating Model-Driven Apps, PCF controls, Custom Pages, automations … TypeScript and JavaScript. Develop Dynamics Plugins, Custom APIs and Custom Actions with C#/.NET. Create automations with Power Automate and use Dynamics 365 Customer Service capabilities including queues, SLAs, routing and assignment. Integrate Power Platform with REST APIs, SharePoint Online and Azure services. Support ALM, CI/ ...

growing UK Commercial team. This is a super exciting opportunity to be part of a fast‐scaling business that blends innovative software with exceptional customer service to transform how companies plan and manage meetings and events. Partnering with many of the world’s best‐known brands, they support … proactively reach out to new prospects to build a healthy sales pipeline Engage decision‐makers through phone calls, email outreach and social channels Understand customer needs and effectively communicate how the company’s solutions can help Work closely with the BDMs to schedule high‐quality meetings and hand over ...

Development Design, build and deploy AI-enabled workflows using LLMs, developer CLI tools, APIs, MCP and automation platforms Connect systems including ERP, ecommerce, CRM, customer service and reporting platforms Decide where to use AI, deterministic rules or human review based on the accuracy and risk required Build headless … questions, challenge an assumption or recommend a simpler solution Helpful Experience Experience with NetSuite, Shopify, Kustomer or other ERP, ecommerce, CRM or customer service systems Experience in retail, beauty, consumer goods, ecommerce or marketplace businesses Experience developing dashboards or working with data warehouses Familiarity with Git, cloud platforms ...

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with … exceptional travel products and services. We have six Customer Service Centres for Trip.com , established in Japan, Korea, the UK, Thailand, Malaysia, and the Philippines, providing 24/7 customer service in 35 different languages. We have more than 30,000 employees scattered across 50 countries ...

Summary - Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently. - Perform reactive service visits as required to meet contracted customer's service level agreements. - Perform planned preventive maintenance visits as required in line with contracted … customers service level agreements. - Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues. - Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive service and planned preventive ...

business, turn those opportunities into executable initiatives and drive them through to measurable results. You’ll work across every part of Chip – Operations, Customer Service, Finance, Risk & Compliance, Marketing, Product, Engineering, People and our leadership teams – looking horizontally across the organisation rather than optimising functions in isolation. … recommendations. Build a clear transformation and AI value pipeline. Prioritise initiatives based on measurable business impact – including capacity released, cost avoided, revenue enabled, customer outcomes improved, risk reduced and speed increased. Redesign workflows, not just automate individual tasks. Look across functions and end‐to‐end processes to identify opportunities ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet ...

providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line. Role Overview Work Type: Hybrid Job Type: Full-time, Permanent Working Hours … Paid in Euros €) Relocation: VISA & Relocation Package Included Requirements A University graduate with relevant degree within a computing or business discipline A Microsoft Dynamics Customer Engagement Certification (2015, 2016 or 365) Minimum 3 years’ experience working with Microsoft Dynamics Customer Engagement/CRM Online ...

fast-paced environment. If you are smart, hard-working, proactive, diligent, and adaptable and willing to learn then you will succeed here. Responsibilities Understand customer requirements and integrate Varonis solutions into the customer’s environment. Present technical information about Varonis’ products and services, and conduct product demonstrations. Manage … travel varies by territory. Requirements Bachelor’s Degree or equivalent from a four-year College or Technical School OR equivalent experience. Experience in a customer facing role. Ability to discuss highly technical concepts to all audiences, ranging from non-technical to executive level technical decision makers. Extensive knowledge ...

will act as the first point of contact for customer support enquiries via the ticketing system and live chat. Role Act as the first point of contact for customer support enquiries via the ticketing system and live chat Manage incoming support tickets, ensuring they are logged correctly … ensure customers receive regular updates throughout the resolution process Check completed work to ensure requests have been fully resolved before closing tickets Help ensure customer queries are resolved within agreed service level agreements (SLAs) Support customers in using the platform effectively and guide them through system features Respond ...

sized account customers looking to improve their security posture. Manage multiple projects simultaneously, ensuring successful progression through each phase of the project lifecycle. Address customer concerns and foster a relationship to ensure a positive deployment experience. Responsibilities Work with sales teams on new business opportunities and upsell activity. Understand … customer requirements and implement the Varonis platform to address business needs. Present technical information about the Varonis platform and services to customers. Manage simultaneous projects through the various phases of the evaluation lifecycle. Address customer concerns and foster a relationship to ensure a positive evaluation experience. Identify ...

Senior Field Service & Commissioning Engineer About the job Senior Field Service & Commissioning Engineer Senior Field Service & Commissioning Engineer Location: Paris, France or London, UK Working Model: Hybrid - 3 days on-site/2 days remote Travel: International travel - approximately 10 days per month Sector: Aviation/Airport …/GSE/IoT About the Opportunity We are supporting a global aviation equipment and technology organisation in the appointment of a Senior Field Service & Commissioning Engineer to support complex technology deployments across its international customer network. This is a highly autonomous, hands-on position combining field engineering ...

Field Services Engineer Location: Home Based/Field Based, travel to customer sites around London/South East Hours: 37.5 hours per week, typically 7.5 hours per day Equipment Provided: Company vehicle, laptop and mobile phone & fuel card Security Clearance: Required or we can put you through this … looking for an experienced Field Services Engineer to join a growing IT services team, providing on-site technical support across a range of customer environments. This is a home-based position , however you will be allocated to different customer sites by a central PMO team depending on business ...

urgency; understands the importance of making critical business decisions promptly with strong attention to detail; realizes that efficiency and prioritization are critical to success. Customer Service: Manages difficult or emotional customer situations; meets commitments; responds promptly to customer needs; solicits customer feedback to improve service. ...

high-impact projects with clients in varied industries. Key Responsibilities Design and develop custom extensions for Dynamics 365 CE across modules such as Sales, Customer Service, Marketing (Customer Journeys), and Field Service Build and deliver C# plugins, JavaScript customizations, and PCF controls Validate solutions and provide ...

Role Overview: We are seeking an experienced and customer-focused Audio Visual Preventative Maintenance Engineer to join our Service and Support team. You will be responsible for delivering planned preventative maintenance (PPM), system health checks, service inspections, firmware updates, and lifecycle recommendations across a diverse portfolio … Unified Communications technologies. This is a field-based role covering customer sites within London and wider UK, ensuring mission-critical meeting room, collaboration, control room, and digital workplace technologies perform to the highest standards. Key Responsibilities: Preventative Maintenance: Carry out scheduled preventative maintenance visits to client sites in accordance ...

Role: Data Science Associate Manager (Customer) Team: Song AI & Data – AI & Modelling Craft, UK&I Location: London/Manchester Career Level: Associate Manager (L8) We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product …/about/accenture-song-index The Team Within Accenture Song sits AI & Data, the practice that builds the data‐led intelligence behind the customer work. Song AI & Data helps organisations unlock value from data, analytics and AI by creating more relevant, personalised and effective customer experiences. ...

established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. Lead both managed services and professional services operations. Drive new-logo acquisition while developing strategic relationships across the existing customer base. Identify opportunities to introduce managed services to customers across the wider group. Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...