76 to 100 of 789 Customer Service Jobs in London

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

About Kustomer Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency … deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, Kustomer is the core platform for some of the leading customer service brands like Sweetgreen, Starz, Vuori, Resy and Cotopaxi. Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum ...

Meet the Team Join our dedicated Customer Network Support (CNS) team supporting mission-critical enterprise and public sector customers with strict UK Data Sovereignty mandates. We serve as the vital bridge connecting sovereign customer environments with Cisco’s global technical ecosystem and worldwide TAC. Operating at the forefront … network engineering, high-stakes incident management, data governance, and AI-driven support operations, our team ensures customer networks run securely, reliably, and with full regulatory compliance. Your Impact As a Senior Network Support Engineer, you will act as the primary interface for customers with UK Data Sovereignty concerns into ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

enterprise clients across wide range of business verticals, including finance , Oil and Gas , Retail and media. This client-facing role requires building strong customer relationships, identifying growth opportunities and ensuring customer satisfaction.The successful candidate will serve as the primary point of contact for assigned accounts, managing the full … customer lifecycle from requirements gathering through to solution delivery, while proactively identifying new opportunities to expand our footprint within existing customer organisations.Responsibilities Include:Account Management & Business DevelopmentManage and develop relationships with a portfolio of key enterprise accountsServe as the primary point of contact for customers ...

ensure the delivery of world-class SAS services.Drawing on your advanced technical expertise, you will provide leadership, guidance, and hands-on support throughout customer engagements—from initial implementation and configuration through to production release and operational deployment. Working alongside a SAS Cloud Customer Success Manager, you will help … navigate technical challenges and establish performance metrics that align with customer success criteria. Your contributions to documentation, automation, and knowledge sharing will empower global teams to respond swiftly and effectively to operational incidents.You will also play a key role in mentoring and training team members, sharing best practices ...

accounts within the financial sector (including banking, capital markets). You will establish relationships and provide direct touch across all levels of the end customer, engaging with top System Integrators (SIs) to help financial institutions achieve better processes and better banking. Your ability to penetrate new customers and organizations … within your assigned accounts is essential to your being successful in this role.Cross-functional teams from Appian Marketing, Business Development, Customer Success, and Solution Consulting functions provide support and tools for you to use to attain and exceed sales performance goals.What you’ll be doing:Use company-wide success ...

major installers/system integrators and, where possible, end users Building product and brand awareness with consultants and specifiers on active projects Expanding the customer database Candidate Profile Communication and relationship building Excellent verbal and written communication skills, with a confident and professional telephone manner. A natural networker … builds strong relationships and delivers exceptional service across a diverse customer base. Personal attributes Positive, hard-working and calm under pressure. Dynamic, personable, and motivated by achievement and success. Commercial and sales capability Proven track record of delivering profitable sales growth by developing existing customers and securing ...

Come build the future of Amazon Customer Service (CS) with us. Quality & Escalations (Q&E) vision is to deliver exceptional customer experiences which restore customer trust through continuous inspection, innovation, and improvement. Q&E exists to provides Tier 2 support to frontline teams when the ‘Andon … cord’ is raised on customer experience issues. We resolve customer escalations across all sources while focusing on identifying and eliminating their root causes. We design and implement frameworks to measure service quality and leads technology and programmatic initiatives to continuously improve the quality of service across ...

will work closely with customers and internal stakeholders to understand market needs, identify opportunities and ensure product investment is focused on delivering genuine customer and commercial value. You'll collaborate across Engineering, Architecture, Professional Services, Customer Service, Sales and Pre-Sales, acting as a central point … product strategy, roadmap prioritisation and communication. Key Responsibilities Product Roadmap Own and maintain the product roadmap across multiple software offerings. Prioritise initiatives based on customer value, commercial impact, strategic alignment and technical feasibility. Define clear product objectives, outcomes and measures of success. Communicate roadmap priorities effectively across the organisation. ...

Service & Maintenance Engineer Location: West London Employment Type: Permanent, Full-time Salary: Competitive, dependent on experience About the Role Our client is looking for an experienced Service & Maintenance Engineer to join their growing team, covering commercial and industrial sites across West London. This is a field-based role … . You will play a key role in ensuring systems remain operational, compliant with relevant British Standards and manufacturer requirements, and continue to meet customer needs throughout their lifecycle. The ideal candidate will have strong technical and fault-finding skills, a proactive approach to problem-solving, and excellent customer ...

Service & Maintenance Engineer Location: West London Employment Type: Permanent, Full-time Salary: Competitive, dependent on experience About the Role Our client is looking for an experienced Service & Maintenance Engineer to join their growing team, covering commercial and industrial sites across West London. This is a field-based role … . You will play a key role in ensuring systems remain operational, compliant with relevant British Standards and manufacturer requirements, and continue to meet customer needs throughout their lifecycle. The ideal candidate will have strong technical and fault-finding skills, a proactive approach to problem-solving, and excellent customer ...

growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.The Role The Service Management group resides within the Technology Operations function within Refinitiv. It provides operational end-to-end service ownership and support, and manages incident, problem … change management processes.The Service Manager (SM) is accountable for service management throughout the service lifecycle and for providing expert input into incident resolution, problem management and change planning. They will focus on the customer experience, ensuring that providers and capabilities meet agreed levels. They will also ...

services include: Windows, IMAC, Break Fix, Desk Side Support, etc. This role combines strong technical skills with an emphasis on delivery high level of customer service.This position will be a Client based position working at a client site.Job Responsibilities Include:• Responsible for on-site and/or remote installation …/or repair of desktops, notebooks, and associated peripherals.• Windows, troubleshooting, diagnosing, imaging/deployment and software installation.• Serves as company liaison with customer on administrative and technical matters.• Provide technical support and incident management service desk functions (Service Now)• Reviews, troubleshoots, and approves operational quality desktops ...

Raytheon UK has an excellent opportunity for a Service Operations Team Leader to join our Manufacturing team in Harlow. As Service Operations Team Leader , you will provide leadership and management across the Customer Service Centre (CSC) team focused on repair, rest, and stores functions. You will … support the team to ensuring that all activities are delivered efficiently, effectively, and in line with business and customer expectations. The CSC team plays a critical role in ensuring the accurate receipt and processing of customer inventory in accordance with contractual requirements. This includes overseeing verification testing, diagnostics ...

This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. You will remain the single point of contact with the customers. Ensuring … fault is assigned correctly. Role Reporting to the Service Delivery Manager, your main duties will be to ensure the progression and swift resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst ...

Field Service Engineer ( Central London ), you will be responsible for maintaining, repairing, and servicing a range of Canon Production products including toner mono and colour products, controllers, 3rd party and Canon pre and post equipment at customer sites. Your role will require you to diagnose faults, install equipment … both onsite and remotely whilst providing excellent customer service. You will play a crucial role in ensuring that our clients experience minimal disruption to their production through the effective maintenance and repair of their Production Print equipment. At Canon, we’ve been inspiring people to capture and share their ...

/BSS Integration: Architect seamless integrations between ServiceNow and complex telecom billing, provisioning, and inventory systems (e.g., TM Forum Open APIs). Network & Service Management: Leverage ServiceNow’s Telecommunications Network Inventory (TNI) and Customer Service Management (CSM) modules to streamline service fulfillment and assurance. Telecom Lifecycle … Design workflows tailored to telco processes, including order management, broadband provisioning, fault resolution, and B2B/consumer customer journeys. Serve as the technical authority on ServiceNow architecture, design, and best practices. Define and drive the overall platform strategy, roadmap, and governance. Lead the design and implementation of ServiceNow modules ...

sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast … growing industry.As the Enterprise Solutions Sales Manager (internally branded as Account Executive III), you will be responsible for the sale of Comcast Business Managed Service, WAN, Cyber Service, Internet, Video and Voice based services to mid-size and large businesses. Being part of a dynamic team, you will ...

passionate about Apple technology and enjoy helping people solve technical problems? We're recruiting on behalf of a growing and highly regarded Apple Managed Service Provider, looking to add a customer-focused Level 1 IT Support Engineer to help support their growing client base. This is an excellent … looking to develop their career within a modern, technology-driven environment. You'll become the first point of contact for IT support, providing excellent customer service while resolving a broad range of hardware, software and user issues across a predominantly Apple estate. Working as part of a friendly ...

Security Engineer Service & Maintenance £32,000 - £40,000 + Door to Door Travel Location of works: UK specific area to be confirmed Salary Bracket: £32,000 - £40,000 DOE Industry: Security Systems Recruitment Partner: 4way Recruitment Ltd Specialists in finding the right talent across the full spectrum of Fire … Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered with an established security systems provider to secure a permanent Security Engineer to join their growing engineering team. This is an excellent opportunity for an experienced Security Engineer looking for a varied service and maintenance ...

Security Engineer – Service & Maintenance | £32,000 - £40,000 + Door to Door Travel Location of works: UK – specific area to be confirmed Salary Bracket: £32,000 - £40,000 DOE Industry: Security Systems Recruitment Partner: 4way Recruitment Ltd – Specialists in finding the right talent across the full spectrum of Fire … Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered with an established security systems provider to secure a permanent Security Engineer to join their growing engineering team. This is an excellent opportunity for an experienced Security Engineer looking for a varied service and maintenance ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.If you enjoy working with team members whose defining … characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with the business ...

Commercial Support Specialist at euNetworks, supporting the needs of the worlds biggest profile brands, you will be a critical player in our customer facing teams supporting the growth of our business. You will seek to deliver the highest levels of customer experience resulting in revenue growth with your … assigned clients. As part of the sales division, you will serve as the central point of contact for all customer related queries supporting the quote-through-contract lifecycle and work collaboratively across all business functions to deliver proposals, resolve customer issues, remove obstacles, and deliver an exceptional customer ...