126 to 150 of 281 Customer Service Jobs in London

SerivceDesk Analyst Location: Uxbridge (Hybrid) Duration: 3 Months Initially Day Rate: £300 IR35: Outside Role Overview We are seeking a customer-focused IT Support Officer to provide high-quality, front-line IT support to users within a higher education environment. Acting as the first point of contact … deliver technical assistance across various channels including in-person, phone, email, and chat. The role requires a proactive approach to problem-solving, a strong customer service ethic, and the ability to work collaboratively within a wider IT support team. Key Responsibilities Provide friendly, professional, and customer-focused ...

London, England Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest‐performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always‐on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end‐to‐end across every channel, with minimal set‐up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that ...

LONDON VENUES SALARY: £40,000 - £50,000 (dependant on experience) Position Overview Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path … important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme The Production Manager is responsible for managing the production scope for a large-scale event. This position will monitor progress and performance against the project plan; identifying, resolving, escalating ...

solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries … position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients. Responsibilities: This role will involve working closely with Clients, providing expert level ...

covering London and the Home Counties. This hybrid role offers flexibility alongside the chance to play a key role in expanding the company s service and maintenance division. The business specialises in HVAC, Ventilation, AHUs, Boilers, Heating Plant and Controls, delivering high-quality solutions and exceptional customer service across commercial environments. The Role As a Business Development Manager, you will focus on generating new business opportunities, securing long-term service contracts, and identifying additional project work including energy efficiency upgrades. You will be responsible for building relationships with FM companies, contractors, and end-user clients while ...

product management consulting. 2+ years working with the ServiceNow platform on current releases. Excellent verbal and written English communication skills with emphasis on customer service and workshop facilitation and presentations of varying content depending on the audience. Exceptional skills documenting process design, business requirements, user stories, process guides … project collateral. Strong interpersonal skills with a strong customer centric mindset. Experience leading/executing complex strategic and operational initiatives at large organizations. Experience partnering with and advising executives. Experience with troubleshooting problems, handling challenging situations, and conflict resolution. ITIL V3 or ITIL 4 Foundations Certification. Certified Business Analysis ...

Park Salary: £170 per day - Limited Company or Umbrella Standard hours: Monday to Friday 9am-5pm OVERVIEW We are looking for proactive and customer-focused Windows 11 Deployment Engineers to support users through a Windows 11 migration in the location of Central London, near Regent's Park ROLE … providing hands-on support to users as they transition to Windows 11. Working in a team, you'll deliver a high-quality, white-glove service, ensuring minimal disruption and a smooth experience for all users. Deployments will range from one-to-one sessions, to classroom-style setups for larger ...

suite language Enterprise Architecture & Transformation Delivery Design and synthesize end-to-end processes across: Planning, Sales, Procurement Manufacturing, Warehousing & Logistics Plant Maintenance and Customer Service Define enterprise transformation roadmaps using: SAP S/4HANA SAP best practices and SaaS Line-of-Business solutions Partner platforms such as Microsoft … skills Experience with solution proposals, estimations, and presales support Preferred Qualifications: Exposure across multiple SAP modules and industries Experience in SAP sales, presales, or service delivery roles Prior business-domain experience before entering IT Experience with non-SAP platforms (e.g., Microsoft ecosystem, Salesforce) Thought leadership through external publications, speaking ...

Full-time (rotating shifts) Department: Information Technology Location: London The Role The London office of a global law firm is seeking a proactive and service-driven AV & Telecoms Specialist to join their IT team. This is a highly visible, client-facing role that plays a critical part in ensuring … system. Assist with onboarding and offboarding, including handset deployment, configuration and routing. Support voicemail setup, call routing and handset troubleshooting. Liaise with third-party service providers for escalations. Maintain and update telephony and AV hardware inventory. Person Specification Required Skills & Experience Minimum 2 years' experience ...

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

client is an expanding IT Service Provider based in Horsham, who is now looking for a motivated Apprentice IT Support Technician to join their growing team. This is a great opportunity for someone who enjoys technology, solving problems, and learning how business IT systems work in the real world. … networking basics including routers, switches, Wi-Fi and firewalls Assisting with Ethernet and fibre cable installations Supporting VoIP phone systems and desk phones Attending customer sites with senior engineers Documenting fixes, so the team can reuse them in future As your confidence grows, you will be trusted with more ...

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards – Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. … across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed ...

broken devices back to life and support customers when they need us most. As a Store Manager you will take full responsibility for a customer‐facing repair store, balancing hands‐on technical work with leadership, organisation and commercial awareness.This role suits someone confident working independently, comfortable leading from … customers alongside scheduled repairs. As the senior presence in the store, you will lead daily operations, deliver high‐quality repairs and ensure every customer receives a professional, reassuring experience.Alongside technical delivery, you will oversee appointments, stock management, store standards and local sales opportunities. You will also play ...

Illness Discretionary bonus Can opt to join Electric Car Scheme Enhanced Maternity and Paternity Policy Can opt to join Workplace Nursery Scheme Length of service holiday entitlement Job Overview - Application Support Team Lead (Trading, FinTech, Financial Services, FIX Protocol, Linux/Unix, SQL) The primary responsibilities of the Support … phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data ...

clients to define and clarify business requirements. Advanced Microsoft Dynamics 365 CE/CRM functional certification (e.g., Microsoft Certified: Dynamics 365 Marketing, Sales, or Customer Service Functional Consultant Associate) or equivalent. Strong background in systems strategy, requirements gathering, testing, training, support procedures, and post-implementation support. Excellent communication ...

foods. Supplying independent retailers, gift shops, food establishments and high-end convenience across the UK. With a reputation built on quality, innovation and exceptional customer service they offer an extensive product range alongside bespoke own-label solutions. They are seeking a Business Development Executive to expand the customer base across London. The Role: This is a field-based sales role focused on winning new business and developing long-term customer relationships, you will be responsible for identifying opportunities, opening new accounts and growing sales across a diverse customer portfolio to help them create standout food ...

under pressure. Strong organisational skills and attention to detail. Experience working within a school or educational setting is desirable. A commitment to providing excellent customer service and technical support. This school offers a welcoming and supportive environment where the successful IT Technician can develop their skills and make ...

data solution delivery. Ability to manage multiple, concurrent projects and work independently and thrive in a fast‐paced, constantly changing environment. Strong customer service orientation, analytical and problem‐solving skills. BA or BS degree in Finance, Accounting, Operations, Statistics, Computer Sciences, or Information Systems. Preferred but not required ...

ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module. You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM … standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Hybrid work in London OUTSIDE IR35/£500 - £600 per day 6 months contract with extension (long-term project) Key Responsibilities Architecture & Design ...

team is expected to communicate progress within the wider IT community. It is therefore essential that the Major Incident and Experience Manager is highly customer-focused and can effectively communicate with people across all levels of IT management. * Work to improve the reliability of IT Services … Customer Service through Experience Level Management. Also, play an active role in the Experience Management Group (XMG) - chairing the forum where required. * Drive both reactive and proactive Problem Management activities, including the collation and analysis of data that helps manage activities in the follow-up to major incidents ...

solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered as a hosted service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River serves more than 350 investment firms in over 40 countries … position responsible for all aspects of managing production Charles River IMS systems for multiple Clients as part of the Charles River Software as a Service (Saas) offerings which includes Application Management for hosted and non-hosted clients. Key Responsibilities: Act as Level 2 support for operational issues related ...

support Supporting staff with technical advice and training Managing IT requests and ensuring issues are resolved efficiently Line managing ICT support staff Producing regular service updates and reports Ensuring systems are compliant with school policies Supporting IT improvement projects The ideal candidate will have: 2-3+ years' experience … Senior ICT Consultant within a school environment Strong knowledge of school IT systems and infrastructure Experience upgrading or improving school networks Excellent communication and customer service skills A proactive, hands-on approach to problem solving The ability to work independently and as part of a wider team This ...

EntraID Group Policy Solid foundational or advanced knowledge of Linux OS administration. Device Build Scripting Config Management TCP/IP DNS Soft Skills: Exceptional customer service, problem-solving, and the ability to explain complex technical issues to non-technical users. ...

User-Acceptance-Test (UAT) for the “Tooling OPS” project in Microsoft Dynamics amongst all teams involved at TCSUK, including Sales, Delivery, Maintenance and Customer Service Ensure any gaps are analysed and shared with the respective teams at Central responsible for implementing fixes and changes Follow-up with internal ...