126 to 150 of 490 Customer Service Jobs in London

power the innovative services at the heart of Capstone’s investment strategies. We’re looking for a highly motivated technologist driven to provide exemplary customer service in a global environment. You’ll partner with professionals across the firm to deliver cutting edge solutions to interesting problems. The ideal … firm. Our future colleague has these skills: 3-5 years working experience, ideally in the financial sector, centered in asset management or alternative investments. Service-oriented mentality; focusing on exceptional responsiveness, accountability, timely completion of tasks, and teamwork to ensure customer satisfaction. Excellent verbal and written communication skills. ...

TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. About TTEC Digital About TTEC Digital TTEC Digital is a leading global … customer experience (CX) technology and services partner, helping organizations modernize customer engagement through cloud contact center, AI, automation, and digital transformation solutions. We partner with industry-leading technology providers including NICE, Genesys, Microsoft, Cisco, Google, Five9, and Zoom to deliver innovative Contact Center as a Service (CCaaS ...

believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Service Support Analyst you will work as part of a Managed Service team to support applications, platforms and data services for our clients … proactively improve the services you support. You will be responsible for providing technical support, and operational expertise, ensuring reliability, security and efficiency. A Senior Service Support Analyst at Made Tech works in tandem with Service Delivery Managers and Support Engineers to provide a holistic service to clients ...

company, looking to dramatically change how pharma, biotech and medical device companies manage their quality and compliance regulated processes. We are looking for a Customer Success Manager (CSM) to become an integral part of our Customer Success team. Our ideal candidate should be passionate about learning innovative technologies … succeed in this role if you are a problem solver that likes to work with people to derive the best solution for both the customer and Dot. Customer success is our top value, and this role requires individuals to be customer service oriented. Key Responsibilities Executive ...

believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Service Support Analyst you will work as part of a Managed Service team to support applications, platforms and data services for our clients … their end users. You will provide predominantly 2nd line support to public sector users and the public. A Service Support Analyst at Made Tech works in tandem with Service Delivery Managers and Support Engineers to provide a holistic service to clients across the Public Sector. Key responsibilities ...

inclusion—one focused on psychological safety, empathy, and human connection that will allow employees of all backgrounds to thrive. We're looking for a Customer Success Architect to join our EMEA Customer Success team. You’d join a well established, collaborative team with people who have grown their … here at Amplitude. This is a pivotal role that sees you as the technical expert, brought in on the most complex and high priority customer engagements, at any point from implementation, adoption to renewal. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment ...

currently recruiting for an IT Service Engineer to join a modern, globally established wealth management organisation. Role context Works within the IT End User Experience team and reports to the IT End User Experience Team Manager – EMEA. The role acts as the principal on‐site point of coordination … service delivery and works closely with regional and global IT colleagues, business stakeholders, suppliers and other technology teams. This role offers the potential to broaden its remit beyond London and develop towards national working and responsibilities, including wider service coordination. Progression will depend on individual performance, capability ...

Experience Hands‐on experience of working on Windows/Linux Servers. Cloud services (AWS/Azure/GCP). Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls. Strong problem solving skills on these platforms Minimum knowledge and understanding of financial markets are desirable. Ability … meet tight deadlines without losing sight of priorities under minimum supervision. Highly motivated, self‐directed individual with a positive & pro‐active attitude to work. Customer and service focused, with determination to meet their needs and expectations. Be driven and committed to the goals and objectives of the team ...

Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data, and transformative cloud technologies. We’re leading the charge against outdated contact center solutions, helping … brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses. As a Sales Engineer you’ll play a vital role in shaping the next era of customer engagement. By partnering with ...

advertising to thousands of fitness locations, supported by a network of computers, AV equipment, and technology infrastructure. They are looking for a hands-on Service Engineer to join the technical team. The role is responsible for installing, maintaining, testing, and troubleshooting the computer, network, RF, and AV equipment that … supports their gym network. The successful candidate will combine strong technical and problem-solving skills with excellent customer service. You will work both independently and as part of a team, providing remote and onsite support to gym clubs, contractors, suppliers, and internal teams across London & Home Counties. This ...

London is seeking a Service Desk Manager to lead the Technical Services Service Desk across multiple client contracts. You will drive performance, coach leaders and ensure high-quality customer service, incident and work-order management, and KPI/SLA delivery. You'll build a high-performing … customer-focused culture, oversee scheduling, governance, and continuous improvement initiatives, and partner with Contract Support and Account Managers to guide service excellence. #J-18808-Ljbffr ...

will act as a trusted advisor to customers, lead engagements across Microsoft 365 and AI technologies, and contribute to presales, solution design, and service development. You will report to the Director of AI & Cyber Security and act as a second-in-command within this function, supporting both delivery … your responsibilities will extend well beyond those of a typical consultant. You will not only deliver project-based work to enhance and optimise the customer's IT environment, but also take ownership of entire workstreams, ensuring end-to-end delivery with full technical oversight. Drawing on significant experience within ...

most from our digital tools and platforms. In this role, you will provide dependable first- and second-line support across telephone, live chat, service desk, Genius Bar and desk-side channels. You will own incidents through to resolution or effective escalation, support hardware break fix activity, and contribute … business? If you thrive on solving problems, staying calm under pressure and making technology work better for everyone, this is your next step. Accountabilities: Service Desk Excellence: Provide first- and second-line support via phone, chat, service desk, Genius Bar and desk-side channels to minimise disruption ...

Gardiner and Theobald is an independent construction and property consultancy committed to providing world class service to our clients. Our dedicated team of over 1,300 people delivers Cost Management, Project Management and Specialist Consultancy services from a network of UK and US offices bound by a common purpose … believe in the quality of experiences and investing in a collaborative culture where all can thrive. About the Role We are recruiting an experienced Service Desk Analyst to join our IT Service Desk team, supporting approximately 1,400 users across the UK. This is a hands-on first ...

Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers are provided … foster them,it’sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description ASPIRE is Version 1 managed service framework that is currently transforming the way our customers consume services. The framework is continually evolving to ensure we are always delivering next generation services. ...

will provide technical support for the world’s leading developer of commercial maritime shipping software. You will have a deep understanding of our customer’s workflow and processes and will work independently and in collaboration to research and troubleshoot issues and implement appropriate solutions. You will assist clients … with quality, according to internal processes Collaborate independently and within teams to diagnose technical issues Navigate and execute within our Atlassian tool sets JIRA Service Desk, JIRA Software, and Slack Proactively address customer concerns and meet or exceed customer needs Manage escalation of all priority issues within ...

Consulting fluent:cx Role Your new workday: As a Salesforce Consultant specialising in Core Cloud, you will help deliver intelligent, scalable solutions to transform customer operations. In addition to providing technical advice on customer relationship management and customer service, you will translate client needs into actionable … various sizes and industries, from identifying technical requirements to helping your team implement them. Tasks How you help us make digital transformation tangible: Analyse customer requirements and optimise as well as implement methods and processes Translate business requirements into technical solution designs using Salesforce technologies Configure Salesforce Sales ...

enterprise data analytics customers diagnose and resolve technical issues with Sigma. The role works with development and cross-functional teams to improve diagnostic processes, service performance, and customer experience.* Permanent* On-site### Skills and expertiseSQLSnowflakeRedshiftBigQueryGCPAWSData modelingQuery plan analysis### Key responsibilities* Diagnose and resolve complex technical issues with Sigma … customers and the pre-sales team.* Develop diagnostic tools and best practices with development teams to optimize service performance.* Coordinate issue triage and resolution across engineering, product, design, and go-to-market teams.## How this job comparesCompared with 505 open mid-level customer success jobs on October ...

Sales Executive, Microsoft, EMEA - Digital CX At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. The Team The TTEC Digital … Microsoft AI and Business Apps Inner Circle member. This team delivers technically innovative solutions that enable TTEC Digital clients to deliver an outstanding customer experience (CX). The Opportunity There has never been a better time to join a sales organization. While the Customer Experience (CX) market continues ...

around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. About the Position Lockton … where you truly belong, join us to make a difference. Job type Experienced Professional Workplace Hybrid Your Responsibilities We are looking for an IT Service Delivery Analyst to join the Technology team in providing 2nd and 3rd line support to the business. The role requires strong technical capability, excellent ...

Role Overview We are seeking a skilled Microsoft Dynamics 365 Developer with experience in Dynamics 365 Customer Engagement (CE) and Power Platform. The candidate will be responsible for designing, developing, customising, and supporting enterprise CRM solutions while working closely with business stakeholders, functional consultants, and solution architects. Key Responsibilities … Develop and customise Dynamics 365 CE applications (Sales, Customer Service, Field Service). Create and maintain Plugins, Custom Workflow Activities, JavaScript/TypeScript customisations, and Web APIs. Configure entities, forms, views, dashboards, business rules, and security roles. Build Power Apps (Model-Driven and Canvas Apps), Power Automate ...

report locally out of any of the SHI UK locations. Role Description Include but not limited to; Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization. Collaborate … maximum uptime. Use network tools for administration, maintenance, automation, and visualization reporting. Provide support services to customers for specific IT related issues. Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction. Configure Network equipment and execute changes while ...

with client site visits) Salary: £45,000 + Benefits + On-Call (Clear Career progression opportunities) About the Role We're looking for a customer-focused Network Support Engineer to join a specialist MSP delivering networking, Wi-Fi and infrastructure solutions to the hospitality sector across the UK. This … solving complex connectivity issues, and acting as a trusted technical contact. You'll support a diverse client base, including hotels and hospitality venues where service quality, communication and professionalism are every bit as important as technical ability. You'll work alongside experienced network and Wi-Fi specialists, supporting, installing ...

functional and technical understanding of the Power Platform suite: Power Apps, Power Automate, Power Pages, Power BI, and Dataverse Experience delivering D365 CE, D365 Customer Service, D365 Field Service, or D365 Sales implementations at enterprise scale Hands‐on experience with Power Platform Centre of Excellence (CoE) Toolkit … Power Platform security model: Azure AD, row‐level security, and Dataverse role‐based access control Familiarity with integration patterns: REST/OData APIs, Azure Service Bus, Logic Apps, and custom connectors Awareness of Copilot Studio and AI Builder capabilities and their application in enterprise automation Commercial & Consulting Experience ...

functional and technical understanding of the Power Platform suite: Power Apps, Power Automate, Power Pages, Power BI, and Dataverse Experience delivering D365 CE, D365 Customer Service, D365 Field Service, or D365 Sales implementations at enterprise scale Hands‐on experience with Power Platform Centre of Excellence (CoE) Toolkit … Power Platform security model: Azure AD, row‐level security, and Dataverse role‐based access control Familiarity with integration patterns: REST/OData APIs, Azure Service Bus, Logic Apps, and custom connectors Awareness of Copilot Studio and AI Builder capabilities and their application in enterprise automation Commercial & Consulting Experience ...