126 to 150 of 800 Customer Service Jobs in London

There is a fantastic opportunity to join a dynamic, fast-growing customer service team. Trade Suppliers will be dealing with customer sales at the trade counter and over the telephone, and will understand incoming deliveries, stock control and despatch. Role Processing Customer orders Taking delivery … Sessions as well as face-to-face visits in the workplace Once achieved, you can further upskill by enrolling on to the Level 3 Customer Service Specialist apprenticeship. Apprenticeship Standard Trade supplier (level 2) Training Provider SKILLNET LIMITED Working Week Monday to Friday 9am to 5pm, shifts ...

Title: Agentic AI for Customer Experience (CX) & Contact Centre/CCaaS Transformation Location: England, Wales or Scotland/Hybrid Working Salary: Competitive + Bonus + Benefits Position Type: Full-time, Permanent About Our Client Our client is a tier-one global management consulting powerhouse renowned for driving large-scale … agentic era," this firm is at the forefront of re-imagining how brands interact with their customers. They are currently expanding their elite Customer Service Transformation practice and seeking high-calibre consulting professionals to lead next-generation CX, CCaaS, and Agentic AI initiatives. The Opportunity There has never ...

over 10K devices.As a Principal Product Manager for the Video Playback team, you will help define and build the video playback roadmap and customer experience for low latency streaming across all platforms and geographies. You will participate in developing the video strategy and vision, and develop product roadmaps … execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience.We ...

Field IT Support Engineer | Orpington | Up to 32,000 Oscar Technology has partnered exclusively with a leading Managed Service Provider (MSP) near Orpington to recruit a skilled Field IT Support Engineer to join their growing team. Job Description As a Field Support Engineer, you will play a key role … high-quality technical support to clients both remotely and onsite. You will be responsible for troubleshooting, maintaining, and deploying IT systems while ensuring excellent customer service and timely resolution of technical issues.You will travel to client sites, provide hands-on support, and work closely with the wider service ...

Field IT Support Engineer | Orpington | Up to £32,000 Oscar Technology has partnered exclusively with a leading Managed Service Provider (MSP) near Orpington to recruit a skilled Field IT Support Engineer to join their growing team. Job Description As a Field Support Engineer , you will play a key role … high-quality technical support to clients both remotely and onsite. You will be responsible for troubleshooting, maintaining, and deploying IT systems while ensuring excellent customer service and timely resolution of technical issues. You will travel to client sites, provide hands-on support, and work closely with the wider ...

What you'll be doing You’ll be one of the first points of contact for delegates, clients and trainers, providing a helpful, professional service and making sure they have an excellent experience. Your role will include: Managing training enquiries, bookings, transfers, cancellations and refunds Coordinating online and face … course materials, registers and certificates Liaising with trainers, venues, suppliers and colleagues Supporting selected face-to-face training courses and events Helping with reporting, customer feedback and digital content Testing new systems and digital tools Spotting opportunities to streamline administration and improve the customer experience ...

television? Do you want to define the next generation of how and what Amazon customers are watching Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. … Prime Video app via 3rd party subscription plans. As a Senior Product Manager Technical, you will help define and build the roadmap and customer experience for Prime subscriptions and new 3rd party subscription plans in the Prime Video app across clients and geographies. You will participate in developing ...

these while having fun truly makes FlexTrade a wonderful place to work.The TeamThe Corporate IT Team’s mission is to provide premier customer service globally and to enable FlexTraders with secure cutting edge, technology solutions to fulfil FlexTrade’s mission – Trade Your Best.About YouFlexTrade Corporate IT is looking … knowledge management (runbooks, troubleshooting guides)Establish metrics - KPIs/SLAs. and build reports to measure the effectiveness of the team and operational efficiencies, run service reviews and drive continuous improvements.Mange Major Incident, Incident, Problem and Change processes end-to-end (including RCAs and CAB coordination).Manage Corporate IT projects ...

Fully Onsite | Permanent Join a specialist education MSP supporting a thriving secondary school We're working with a growing Managed Service Provider that specialises in delivering IT support to schools across the UK. Due to continued growth, they're looking for a 2nd Line Support Engineer to become … receiving remote support from the wider MSP team when required. Your responsibilities will include: Providing 2nd line support to staff and students Managing incidents, service requests and technical issues Supporting Microsoft 365 and Windows environments Administering Active Directory and Group Policy Managing devices using Intune and/or JAMF ...

4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8% Stevie Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees. Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer … Respond to functional and technical elements of RFIs/RFPs with the assistance of Account Executives and Technical Sales Engineers Convey feature input and customer requirements to Product Management teams Partnering with sales executives to plan, prepare, and execute strategic deals in complex sales cycles, including Discovery Calls, Value ...

administrative functions. Your responsibilities will include answering patient calls promptly and professionally, managing appointment bookings, handling queries, and directing patients to the right service or clinician. Youll carry out reception and daily checklists, ensuring all front-desk tasks are completed accurately and on time from checking rooms and supplies … ensure the reception desk is always covered and workflows are managed efficiently. Communicate effectively with clinicians, nurses, pharmacists, and administrative staff to ensure seamless service delivery. Attend regular team meetings and contribute to improving systems and patient experience. Escalate patient or operational concerns promptly to supervisors or the management ...

than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.Job DescriptionThis role is to support growth and customer retention across Europe and will be responsible for a portfolio of our strategic enterprise customers. The primary objective of the role is to help … guide Customers along their DEX journey, following Nexthink’s DEX Methodology, to drive growth and adoption throughout the entire customer lifecycle. Key pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and (ii) Executive Business Reviews. You will be expected to lead ...

join a business undergoing significant Salesforce enhancement and optimisation. They are looking for a senior Salesforce expert who can take ownership of their Service Cloud environment, drive best practice across deployments and governance, and act as a trusted partner to key stakeholders across the organisation. The Company They … well-established organisation with a strong customer-focused operation and a mature Salesforce ecosystem. Salesforce plays a critical role in supporting customer service and operational teams, making this a highly visible position within the business. The successful contractor will have the opportunity to influence platform strategy, improve ...

Analytics & Sales - Japanese Speakers Location London Business Area Sales and Client Service Ref # 10045662 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program … apply your knowledge by assisting our clients in the Analytics department.In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer ...

Analytics & Sales - French Speakers - September or November start Location London Business Area Sales and Client Service Ref # 10045659 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following … apply your knowledge by assisting our clients in the Analytics department.In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer ...

Analytics & Sales - Arabic Speakers Location London Business Area Sales and Client Service Ref # 10046705 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program … apply your knowledge by assisting our clients in the Analytics department.In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer ...

Analytics & Sales - German Speakers Location London Business Area Sales and Client Service Ref # 10045987 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program … your knowledge by assisting our clients in the Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer ...

within the department to execute tasks that are integral to the success of the firms Business Development objectives, while providing a high level of customer service to internal and external clients. This role will be located in our London office. Please note that this role may be eligible … request cannot be fulfilled via the designated Business Development CORE team or can be fulfilled more efficiently through an alternative resource Entering all assigned service requests into the ServiceNow ticketing system and monitoring tickets from open to close status, ensuring all service level agreements are met Learning Latham ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed ...

experienced 1st/2nd line IT Support Engineer with excellent communication skills and a proven flare for providing excellent customer service we have a 12 month initial contract we would like to discuss with you. Please note this role is INSIDE IR35 and requires 4 days a week … using Microsoft Intune and Windows Autopilot Support Microsoft 365 applications, including Outlook and Teams Administer user accounts, permissions and group policies Manage incidents and service requests through the IT ticketing system Escalate more complex issues to senior support teams Maintain accurate support and asset-management records Required experience: Previous ...

with both existing and new accounts to demonstrate the benefits of providing data through an automated feeds process while providing the highest level of customer service. RESPONSIBILITIES Develop strong understanding of the benefits of using data feeds to our customers. Outreach to customers who are underutilizing data feeds.Increase data … Meet with customers to review feed quality, onboard new properties, verify accuracy of information being provided. Track detailed activities describing interactions with customers. Use customer service skills to put customers at ease and provide exhaustive and comprehensive troubleshooting of the data feeds process before escalation. Follow and apply ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Helpdesk Operator is the first point of contact for all facilities-related queries across the organisation. The role is responsible for delivering high-quality customer service, managing requests via phone, email, and internal systems, and ensuring that all issues are resolved efficiently in line with service level … agreements Our ideal Helpdesk Operator will: Excellent verbal and written communication skills Excellent telephone communication skills Strong customer service and interpersonal skills Ability to prioritise tasks and work under pressure High level of organisation and attention to detail Competent in Microsoft Office and internal systems Ability to work ...

with NBC management regarding firm wide NBC training and outreach efforts.Implement departmental projects and initiatives as assigned.Assumes additional responsibilities as requested.Identifies and supports all customer service needs.QualificationsIdeal candidates will demonstrate:College degree or comparable experience preferred.1-2 years of data intake processing and customer service experience.Experience ...

helping shoppers discover anything they want to buy. We work with brands, agencies and entrepreneurs to reach Amazon shoppers through strategic, highly targeted self-service and display advertising products. Our ad solutions—including sponsored ads, display, video —leverage Amazon’s innovations and insights to find, attract, and engage intended … audiences throughout their daily journeys. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a dynamic team working to grow Amazon’s advertising solutions with a focus on the customer, you’ve come to the right place.Amazon ...