151 to 175 of 281 Customer Service Jobs in London

Policy Good understanding of networking fundamentals Experience with Microsoft 365 and modern endpoint management Exposure to Hyper-V and backup technologies Strong troubleshooting and customer service skills A proactive and collaborative approach to support What’s on Offer Hybrid working model Modern London office environment Clear progression opportunities ...

role Strong macOS troubleshooting (GUI & terminal) Experience in fast-paced environments (agency/creative sector advantageous) Helpdesk/ticketing system experience Excellent communication and customer service skills Strong organisational and time management abilities Desirable Skills Advanced JAMF or macOS MDM knowledge Shell scripting or automation experience Understanding ...

Setting up SSO with variety of IDP’s Understanding of process governance workflows Non-Technical: Excellent verbal and written communication skills. Strong interpersonal and customer service skills. Exceptional analytical and problem-solving abilities. Results-driven mindset. Ability to work in virtual teams across time zones. Self-motivated with ...

based Business Development Manager to join its expanding team. With a strong presence across key UK locations, the business is known for delivering exceptional service and embracing innovation. Driven by a supportive culture, the team works collaboratively, placing a strong focus on both customer satisfaction and internal teamwork. … generating new business, while also maintaining and growing relationships with existing clients. Reporting directly to the Regional Sales Manager and backed by a dedicated customer service contact, this role is crucial to continued regional growth. Core Responsibilities -Drive revenue growth by meeting and surpassing sales targets -Secure ...

About the Role The role of a Senior Account Manager is to oversee and nurture relationships with NoBlue2’s existing customer base alongside winning ‘new to us’ NetSuite clients – generally saving them from a poor existing implementation. You will provide direction, specialist knowledge and support to clients in their … What Good Looks Like Account plans, proposals, and communications are tailored, accurate, and delivered on time You proactively act as the link between the customer and delivery - capturing evolving needs and aligning them with relevant solutions and services. Customer satisfaction, retention, and upsell rates are improving in accounts ...

Were looking for a Customer Service Analyst 2nd Line to join our Every HR team, supporting customers using our cloud-based HR and Payroll software, primarily within the education sector. This role is ideal for someone with solid HR or payroll systems experience who enjoys problem solving, supporting ...

Engineer responsible for designing, building, and optimizing AI-driven data pipelines and integrations to enable a QAS-powered response suggestion capability embedded in Salesforce Service Cloud. The role focuses on scalable data processing, LLM integration, and continuous model improvement using production telemetry. Responsibilities Design and implement Salesforce QAS integration …/ECS) Engineering Practices Strong understanding of: distributed systems performance optimization observability (e.g. Langfuse, logging/metrics) Nice-to-Have Experience with: Salesforce Service Cloud integrations NLP/GenAI applications in customer service Exposure to: Amplitude or product analytics tools Knowledge of regulated environments (banking/capital ...

enthusiastic about technology. The ideal candidate should have a natural flair for technology, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum … schools ICT network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the Clients on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between ...

events, intelligence services, learning tools and recruitment solutions. The Account Director/Account Manager will effectively grow and manage key, strategic, new, and established customer relationships, research the Technology sector, recognise trends, and become an expert in the industry to contribute to current and future sales strategies. The role … will involve great customer service, creative selling, and the ability to recognise what are the next developments in tech and how that will impact the fashion retail sector. To sell bespoke marketing solutions and event sponsorship to key accounts from the Tech sector across the Drapers portfolio. ...

looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys … move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success ...

looking for a talented UX/UI Designer to join the Fenwick Digital team and help shape the future of our online customer experience. In this hands-on role, you’ll be at the forefront of elevating site journeys across web and mobile, ensuring every interaction feels as premium … intuitive, and curated as our in-store experience. You’ll analyse customer journeys, identify opportunities for improvement, and design seamless, visually engaging interfaces that enhance usability, drive engagement, and boost conversion. Working collaboratively with teams across Trading, Content, Marketing, and Development, you’ll turn insights into wireframes, prototypes ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £32.09k basic salary ...

Junior Account Executive (German Speaker) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary ...

Service & Maintenance Security Engineer (London) Location: London & Surrounding Home Counties Salary:Up to 50,000 + standby & call-out fees The Opportunity We are currently recruiting for an award-winning security integrator on the lookout for a skilled Service and Maintenance Security Engineer to join their London team. … known for quality, discretion, and long-term client relationships not high-volume, low-quality work. This role is a maintenance-focused (PPMs, reactive service, remedial works) rather than heavy installation. Key Responsibilities Complete servicing of intruder alarms, CCTV, and access control systems to BS/EN standards. Carry ...

working with the UK MT leadership team to develop a MM sales strategy aligned with company goals. Work closely with marketing, product and customer success team to ensure alignment and drive for overall customer experience. Manage and lead a small MM New Business sales team supporting employee performance … promote SD Worx solutions. Lead and manage the negotiation of high value/fixed long term contracts. Identify further opportunities in order to develop customer service propositions and contribute to the client. Candidate Profile 10+ years’ experience in enterprise software sales with at least 3 years in leadership ...

restore end user technology issues or request completions as soon as possible (either remotely or at desk side); To provide efficient and effective customer services through the recording and managing telephone and email queries, incidents, or service requests. Aligning to ITIL methodology, providing an efficient and customer focused Helpdesk/Service Desk to the business. Providing desk-side assistance for "line of business" applications, core device support and operating systems, specifically; desktops, laptops, Apple Mac and the corporate software stack including business applications. Main Responsibilities The role is an Onsite, and is a shift-based ...

restore end user technology issues or request completions as soon as possible (either remotely or at desk side); To provide efficient and effective customer services through the recording and managing telephone and email queries, incidents, or service requests. Aligning to ITIL methodology, providing an efficient and customer focused Helpdesk/Service Desk to the business. Providing desk-side assistance for "line of business" applications, core device support and operating systems, specifically; desktops, laptops, Apple Mac and the corporate software stack including business applications. Main Responsibilities The role is an Onsite, and is a shift-based ...

Manager to own and expand relationships with partners across the DACH region. This role is centred on strengthening key accounts, delivering consistent value to customer and identifying opportunities to grow revenue across the full product portfolio. You will act as a primary point of contact for distribution partners, ensuring … high level of service, commercial alignment and long term satisfaction. Working closely with Business Development Managers, you ll help unlock new opportunities within existing accounts while contributing insights that shape business strategy, processes, and customer experience. KEY RESPONSIBILITIES Take ownership of a portfolio of accounts across the DACH ...

Senior Solution Architect with who has worked in this sector and who has experience in a range of consulting roles in fast moving customer engagements. Key responsibilities and accountabilities The candidate will principally be responsible for defining solution architecture for end-to-end pensions solutions, potentially across a range … experience as a Solution Architect you should have experience with a range of different solution types and technologies including- Policy Administration Systems CRM/Customer Service (ideally dynamics) Cloud (SaaS, PaaS and IaaS) Integration and microservices Enterprise Software Process Automation Enterprise Architecture Tooling On the job details- Developing ...

between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the schools ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with … identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades ...

between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: Running the schools ICT based applications and network infrastructure. 2nd/3rd line support. Ensure work is in line with … identifying opportunities to improve the services given by the team. Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills. Has a high level understanding of the responsibilities and requirements of working within a school environment. Skilled in preforming upgrades ...

agents across more than 15,000 branches use Reapit to run their businesses, manage properties, collect rent, engage clients, and provide outstanding customer service every time. What you’ll be doing Reporting to the Technical Operations Director, you'll be involved in: Working with global internal technology, business … states, creating clear, detailed documentation to support informed decision‐making. Stakeholder Engagement: Collaborate with key stakeholders, including sales leadership, product teams, IT, and customer success, to ensure alignment on objectives, roles, and responsibilities. Project Planning and Scheduling: Develop and maintain detailed project plans, schedules, and milestones, using project management ...

Building We're building a sophisticated AI platform that leverages graph databases, machine learning, and modern cloud infrastructure to deliver intelligent procurement and customer service solutions. Our stack includes: Backend Services : Python 3.13, FastAPI, async micro-services architecture Data Layer : Neo4j graph database, PostgreSQL, complex data modelling … with containerisation (Docker) and orchestration (Kubernetes) Knowledge of Infrastructure as Code (Terraform, CloudFormation, or similar) Experience setting up CI/CD pipelines Understanding of service deployment, monitoring, and troubleshooting Data Science/Analytics Experience with data analysis using Python (pandas, numpy) Understanding of data pipelines and ETL processes ...

Building We're building a sophisticated AI platform that leverages graph databases, machine learning, and modern cloud infrastructure to deliver intelligent procurement and customer service solutions. Our stack includes: Backend Services : Python 3.13, FastAPI, async micro-services architecture Data Layer : Neo4j graph database, PostgreSQL, complex data modelling … with containerisation (Docker) and orchestration (Kubernetes) Knowledge of Infrastructure as Code (Terraform, CloudFormation, or similar) Experience setting up CI/CD pipelines Understanding of service deployment, monitoring, and troubleshooting Data Science/Analytics Experience with data analysis using Python (pandas, numpy) Understanding of data pipelines and ETL processes ...

with stakeholders, and delivering high-quality solutions in an agile environment. Key Responsibilities Develop and enhance solutions on the ServiceNow platform Build and maintain Service Portal applications Translate business requirements into robust technical designs Design, estimate, and deliver platform enhancements Collaborate with stakeholders and provide technical guidance Support integration … work across REST/SOAP APIs Key Experience 5+ years of ServiceNow development experience Strong experience with Service Portal development Solid skills in HTML, CSS, JavaScript, AngularJS, Bootstrap Experience with REST/SOAP APIs, JSON, HTTP integrations Proven background working in Agile environments Strong problem-solving and communication skills ...