151 to 175 of 789 Customer Service Jobs in London

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

will troubleshoot, diagnose, and resolve a wide range of IT issues, escalating more complex problems when necessary. Your focus will be on delivering excellent customer service while ensuring systems run efficiently and reliably. Key Responsibilities: Provide remote support via phone, email, chat, or ticketing system. Diagnose and resolve … incidents, and client interactions. Support internal systems and perform routine upkeep. Stay up to date with emerging technologies and best practices. Deliver high-quality customer service through professional communication and problem-solving. Daily Activities Include: Responding to incoming support requests and resolving technical issues promptly. Guiding users through ...

IndustryDeloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this … Deloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this ...

Every day, millions of passengers rely on technology delivered by SITA, often without ever knowing we're there. At Heathrow Airport, our Radio & Cellular Service Operations team supports one of the UK's largest and most complex operational communications environments. Our services underpin airport operations, emergency response, engineering teams … technical issues while helping shape the future direction of operational communications at Heathrow. This role combines advanced engineering expertise with operational leadership, supplier management, service transition and stakeholder engagement. You'll work closely with customers, project teams, equipment manufacturers and engineering partners to ensure services remain resilient, supportable ...

DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionAs a Service Delivery Manager, you will play a crucial role in managing client relationships. You will work closely with the customers, the wider Service Delivery ...

resolving technical issues, and ensuring travel technology systems operate efficiently. You'll collaborate with internal teams and third-party technology providers to deliver excellent service and help drive continuous improvement. Key Responsibilities Provide second-line support for travel technology platforms, responding to user queries and resolving issues promptly. Troubleshoot … implement solutions. Assist with technology projects and support wider business initiatives as required. About You You'll be a proactive problem solver with excellent customer service skills and experience supporting travel technology solutions. You enjoy working collaboratively, communicating with a range of stakeholders, and finding practical solutions ...

/engagements at a time. A successful Engagement Manager possesses skillsets for managing teams, client facing, stakeholder management, delivery processes, issue resolution for all customer engagements. The delivery function varies in responsibility from account to account, but a successful Engagement Manager is responsible for common activities such …/off boarding of team members, people management, customer management & reporting, finance management, support project team member activities, issue resolution and supporting other Delivery leads within the account portfolio, and project/engagements. The Engagement Manager assumes accountability of meeting customer expectations, delivery assurance of scope of services ...

project or another entrepreneurial project. Experience with tools such as Shopify, ChatGPT, Claude, Notion or a CRM would also be useful, as would previous customer service, account management, sales, coaching or community experience. Why apply? This isn't a traditional graduate customer service role. ...

instead of ways to get work done.There’s another option. Freshworks. With a fresh vision for how the world works.At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. … employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this ...

pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve … pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve ...

Responsibilities:Provide support for IT and AV related queries and troubleshooting for MD and WG usersDrive incident and outage resolution and communicationUtilising tools including Service Now, ensuring SLAs are metAssist with backend administration including asset tagging, auditing, and disposalsMaintain data retention practicesWe are looking for experience in the following … skills:Very strong technical skills in all aspects of IT and AV supportHands-on experience supporting C-Level executivesExceptional level of customer service and confidentialityMust be flexible regarding duties and hours of work, there will be occasional requirements to work out of hours for high profile events/ ...

maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionThis role is focused on growing our UK retail customer base by using data, insight and proven solutions to solve real commercial and operational challenges for retailers and FMCG partners.We are looking for a commercially strong individual … CHEP’s market presence in key territories and sectors.Manage and grow a portfolio of strategic key accounts, leading negotiations, contract management, and fostering strong customer relationships for long-term revenue retention.Proactively identify and secure high-value new business opportunities through prospecting, networking, and relationship-building, ensuring a strong sales ...

Tittle: Service Desk Apprentice Location : London, UK Job Type: Full-Time Experience Required: 6 Months+ Experience We at Coforge are looking for Service Desk Apprentice in London, UK. Job Summary We are seeking a motivated, customer-focused, and proactive Service Desk Analyst/IT Support Executive … responsible for providing first-level technical support to end users, troubleshooting IT-related issues, and ensuring timely resolution or escalation in line with agreed Service Level Agreements (SLAs). Key Responsibilities Act as the first point of contact for IT-related incidents and service requests via phone, email ...

Title: Technical Sales Executive Warehouse Loading Bay Systems Job Reference Number: 510217-1574-26139 Industry Sector: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers … Typical loading bay solutions £25,000-£150,000 Customers include: Tesco, Next, DHL, TJK (TJ Max), UPS etc. Solution based selling based on unique customer needs The ideal applicant will be a Technical Sales Executive Warehouse Loading Bay Systems with: Must have internal sales experience Ideally worked ...

hands-on position involving the setup, operation and maintenance of professional audio, video, lighting, conferencing and event production technology, alongside providing a first-class service to clients and internal stakeholders. The Role As Audio Visual Technician, you will: Set up, operate and dismantle professional AV equipment for meetings, conferences … improvement of AV services, systems and event delivery. About You We are looking for someone with a strong technical AV background combined with excellent customer service skills. You will ideally have: Professional experience working as an AV Technician, Event Technician, Venue Technician or similar. Proven experience setting ...

hands-on position involving the setup, operation and maintenance of professional audio, video, lighting, conferencing and event production technology, alongside providing a first-class service to clients and internal stakeholders. Salary: Up to £34,5000 The Role As Audio Visual Technician, you will: •Set up, operate and dismantle professional … improvement of AV services, systems and event delivery. About You We are looking for someone with a strong technical AV background combined with excellent customer service skills. You will ideally have: •Professional experience working as an AV Technician, Event Technician, Venue Technician or similar. •Proven experience setting ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Overview Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin enables businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Fin resolves complex customer … remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What ...

About the Job you're ConsideringCapgemini’s Intelligent Customer Operations practice is focused on the design, build and operate acrossclients’ Customer Operations and Contact Centres. This includes:Best-in-class customer journey design and implementation.Design of digitally enabled operating models and contact strategies.Contact Centre and CRM technology … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your RoleAs a Customer Experience & Digital Transformation Sales Leader, you will be responsible for creating,developing and closing a sales pipeline of customer ...

repairs; professional services; efficient business. We have an ambitious programme of change underway to deliver against the strategy, currently including projects touching our repairs service; service charging; resident communications; and our data architecture. The Director of Transformation role is central to turning our strategy into delivery. Responsible … financial information to support decision-making and manage risk. A collaborative leadership style and ability to influence across teams. A strong commitment to customer service and resident outcomes. Location and Working Pattern This is a full-time role (35 hours per week) based at our Farringdon, London office ...

repairs; professional services; efficient business. We have an ambitious programme of change underway to deliver against the strategy, currently including projects touching our repairs service; service charging; resident communications; and our data architecture. The Director of Transformation role is central to turning our strategy into delivery. Responsible … financial information to support decision-making and manage risk. A collaborative leadership style and ability to influence across teams. A strong commitment to customer service and resident outcomes. Location and Working Pattern This is a full-time role (35 hours per week) based at our Farringdon, London office ...

Role: Photocopier Field Service Engineer Location: North London/North West London/North East London Join a leading provider of IT, communications, and managed document solutions, renowned for delivering exceptional technical support to a prestigious client base across the London. This is an exciting opportunity for a skilled … Field Service Engineer to contribute to service excellence and customer satisfaction in a dynamic, team-oriented environment. Role As a Field Service Engineer, you'll be responsible for delivering professional, efficient support for MFDs and photocopiers. You'll work both independently and collaboratively, ensuring timely fault ...