176 to 200 of 490 Customer Service Jobs in London

+ ECOS/ECOP Vehicle Scheme 45 hours per week Join Our UK IT Team Renault Retail Group is looking for a proactive and customer-focused IT Support Engineer to join our UK IT team. This field-based role supports more than 17 retail locations across our dealership network … part of a collaborative UK support team. You'll work closely with fellow IT Engineers to provide mutual territory cover and help maintain consistent service levels across the business. Your primary territory will cover London and the Home Counties, with occasional travel to Bristol, Birmingham, Cardiff and Swansea, plus ...

Business’s largest and most complex UK banking customers. You’ll shape enterprise architecture across a critical technology environment, working closely with senior customer stakeholders and BT teams to create a clear multi-year technology strategy and roadmap. This is an opportunity to act as a trusted adviser … level, influencing strategic technology decisions and delivering secure, resilient solutions that support the customer’s evolving business needs. What you’ll be doing Lead the technical relationship with the customer, acting as a trusted adviser to senior stakeholders up to CIO level and contributing to the account leadership ...

countries around the world. Job Description Client Engagement & Relationship Management Serve as the primary point of contact for assigned clients, managing the entire customer lifecycle from onboarding through to extended adoption. Build and maintain strong relationships with client stakeholders, translating their business goals into actionable success plans. Establish … customers are fully equipped to maximise platform value. Coordinate troubleshooting of technical issues with internal teams, escalating as needed to resolve client challenges promptly. Customer Success Delivery Develop a deep understanding of each customer’s business and industry to deliver tailored solutions and advice. Conduct regular operational ...

technologies are at the heart of modern applications that are enabling digital transformation across the globe. We give the world's largest businesses, service providers, governments, and consumer brands the ability to securely deliver every app, anywhere with confidence. We do this by working collaboratively in an innovative environment … love to talk to you! What you'll do: Articulate the F5 product strategy, messaging and positioning F5's value proposition and solutions for customer business objectives Provide technical expertise through sales presentations, solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white ...

permanent Working hours: Monday to Friday, with occasional out-of-hours work and overnight stays very rarely required. The opportunity Were recruiting a Digital Service Engineer for a specialist medical imaging organisation supporting hospitals and healthcare customers across London and the M25. This is an excellent opportunity … experienced Field Service Engineer, Medical Imaging Engineer or Biomedical Engineer looking to develop their career within medical imaging. Youll work with digital X-ray and mammography systems, carrying out installations, planned maintenance, fault finding and repairs across hospital and imaging department environments. The role is home-based, ideally suited ...

walks of life and so do our people. We're a small but perfectly formed team of insurance specialists, technologists, data scientists and customer champions - all bringing individual expertise, an appetite for innovation and a shared ambition to protect the homes and things people love. We work at pace … Great Place to Work UK for seven consecutive years - most recently ranked 29th nationally, jumping 71 places in a single year. ROLE PURPOSE Customer & Claims brings together three connected parts of Homeprotect's business: the shared digital experience customers and partners use across every channel, the tools our operations ...

Title: Service Delivery Engineer (Network Engineering) Salary Range: Competitive based on experience Location: London, UK Overview: Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard … story. means helping shape our vision, structures, and systems; playing a key‐role as we launch into our ambitious future. We're looking for Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship product. ...

About the job TheManaged Cloud Services Life Sciences Offering teamis looking for aCloud Industry Lead toprovide industry and technical expertise for our Life Sciences customer engagements running in our cloud.Our teamis rapidly expanding, and you will have opportunities to collaborate with customers and colleagues across SAS to deliver outstanding … service and ensure regulatory compliance for our life science cloud environments. As a Cloud Industry Lead, you will: Providesindustry and solutionexpertiseto support implementation of SAS Cloud solutions across the customer lifecycle (from contract signature through ongoing operations) Conductsrequirements gathering, workshops, data discovery, analysis,reportingand presentation/demo sessions ...

function evolves as we scale. Working closely with Engineering, Product, and GTM, you'll elevate how technical support operates, improve how we solve complex customer problems, and turn support insight into product improvements and stronger customer outcomes. This is a high-impact opportunity for a leader who combines … highest-value, most technically complex problems. Measure what matters. Mature how success is measured, going beyond core support metrics to quality, technical effectiveness, and customer outcomes. Use data to guide priorities, track the impact of key initiatives, and feed learnings back into the broader support strategy. Partner across Engineering ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … strategy for Flex Set direction for one of Monzo’s most important revenue-driving products Identify and unlock new commercial opportunities across customer segments Navigate complex trade-offs between growth, risk, and customer outcomes Drive commercial performance Work closely with Credit teams to shape propositions across multiple risk ...

Professional Services within Fortinet, is an integral part of the support and services organization, as a result the Consultant will collaborate with their assigned Customer and effectively with peers to drive customer satisfaction. This role is for an on-site engagement. The Professional Services Consultant works on Customer … improving technical skills through training or on-job learning opportunities. The Consultant needs to be collaborative and build effective working relationships within the Customer and Fortinet to drive success. Responsibilities Assists the Customer during the Think and Build phases of a project Develops and maintains technical project documentation ...

Automate, or a similar workflow automation tool, to support process automation and workflow improvement. Experience producing reports and dashboards, working with data to support service delivery and decision-making, with good attention to data quality and integrity. Confidence working with systems, data and digital tools, with strong attention … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

continuous improvement of the company’s endpoint management platforms and technologies.The ideal candidate will combine strong technical expertise with problem-solving skills and a customer-focused approach to deliver reliable, scalable, and secure endpoint solutions aligned with business objectives. ## Main Responsibilities & Technical Competencies* Extensive experience in the implementation … core business applications. This often requires management and coordination of outside vendors and internal subject matter experts.* Resolve all tickets escalated from the service desk, including administrative activities, and provide a status report. ## Knowledge & Experience### Essential* Endpoint management solutions: Microsoft Intune, JAMF, Apple Business Manager.* Endpoint Encryption: Microsoft ...

improvement of the company’s endpoint management platforms and technologies. The ideal candidate will combine strong technical expertise with problem-solving skills and a customer-focused approach to deliver reliable, scalable, and secure endpoint solutions aligned with business objectives. Main Responsibilities & Technical Competencies Extensive experience in the implementation, administration … core business applications. This often requires management and coordination of outside vendors and internal subject matter experts. Resolve all tickets escalated from the service desk, including administrative activities, and provide a status report. Knowledge & Experience Essential Endpoint management solutions: Microsoft Intune, JAMF, Apple Business Manager. Endpoint Encryption: Microsoft BitLocker ...

This is a hands-on role for someone who combines excellent technical skills with a genuine passion for helping people. You’ll lead our service desk function, manage two IT engineers, and ensure that core user-facing processes such as onboarding, offboarding, device management, and user support are delivered … regular visits to our UK label offices, typically every three weeks, to provide hands-on support, maintain relationships and ensure a consistent level of service across the wider organisation. You’ll be the face of IT for many of our employees, building strong relationships across the organisation and ensuring ...

professionals across 24offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity. What it's about As a Senior IT Service Desk Analyst, you will be a highly visible member of the London IT team, delivering exceptional on-site support to employees, visitors and external partners … standards. Assist with user and group administration across cloud and on-premises environments while driving effective resolution of employee issues and identifying opportunities for service improvement. Act as the local owner for workplace technology standards, promoting IT security best practices and continuously improving user experience, meeting room reliability ...

drive strategy, standards, and processes for applicable database environments. Responsibilities Ensure the maintenance, stability, and operational health of all databases and related technologies. Mitigate customer-impacting issues and support product and infrastructure releases according to development plans and schedules. Provide strategic direction for hosted database architectures and assess … written communication skills, including the ability to present concise and effective information to senior leadership, customers, and cross-functional teams. Strong interpersonal, mentoring, customer service, and presentation skills. Ability to set, communicate, implement, and achieve business objectives through the direct management of others. Additional Skills Database Technologies 7+ ...

largest enterprise customers and prospects unlock the full potential of the AI-powered Zendesk Resolution Platform. You will design and architect next-generation service solutions that drive measurable business outcomes, transforming traditional support centers into highly efficient, Autonomous Service Workforces. Simultaneously, you will act as a critical technical … sales organization, providing best practices and technical architecture guidance, driving POC’s and helping secure the technical win to exceed new bookings, expansion, and customer retention targets. Main Responsibilities Strategic Value & Executive Advisory Executive Technical Value: Partner with sales engineers , account executives and business consultants to drive strategic discussions ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our IT department in our London office as an Engineer: Cloud and Infrastructure Architecture. 9:30 a.m. to 5:30 p.m. with flexibility in accordance with the needs ...

Microsoft Intune Microsoft Teams and Outlook Basic networking, VPN and connectivity Laptop and desktop hardware Requirements 1 year experience in a 1st Line, Service Desk or Desktop Support role Good understanding of the Microsoft technology stack Basic Active Directory and user administration experience Confident troubleshooting Windows and Microsoft … issues Good communication and customer service skills Keen to develop into a stronger 2nd Line Support position Logistics Monday - Friday (40 hours a week) London, Mayfair Onsite Benefits Salary £28,000 - £35,000 depending on experience Health and wealth benefits Private company pension Social events Volunteering and community ...

finance, marketing, sales, hardware and software engineering. Why this role exists Our products live in the real world, that means devices lose connectivity, unusual customer environments expose edge cases, users find workflows we didn't anticipate, software interacts with hardware in unexpected ways, and occasionally things just go wrong. … engineers to fix the underlying problem, and make sure we don't ship the same problem again. This role combines product quality and technical customer support, because we believe the feedback loop matters. A customer reporting a problem shouldn't result in a vague ticket being thrown over ...

Audio Visual Installation and Service Engineer London, Wessex and Home Counties £30,000 to £40,000 per annum Join a Leading AV Integrator Driving Innovation Our client is a forward-thinking and highly respected Audio-Visual integrator delivering cutting-edge AV and Video Conferencing solutions across a diverse customer portfolio. Due to continued growth, they are seeking a skilled and motivated AV Installation & Service Engineer to join their expanding technical team. This is an excellent opportunity for an experienced AV professional who enjoys a varied role combining installation, service, client interaction, and technical excellence. The Role ...

closer – you’re working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. You’re a product evangelist … best practices to the org Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip. Engage the broader Zip team to provide regular and accurate updates on renewal status ...

join our Digital team as a Website Product Owner, playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When … website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements and roadmap initiatives are successfully delivered. You will be responsible for managing and prioritising ...

Microsoft 365, SharePoint, and endpoint management solutions Assist with cloud administration, updates, and system improvements Coordinate workloads across engineers and support day-to-day service delivery Build strong client relationships and deliver excellent customer service Skills & Experience Experience in a 2nd/3rd line role within ...