176 to 200 of 800 Customer Service Jobs in London

Overview Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin enables businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Fin resolves complex customer … remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What ...

About the Job you're ConsideringCapgemini’s Intelligent Customer Operations practice is focused on the design, build and operate acrossclients’ Customer Operations and Contact Centres. This includes:Best-in-class customer journey design and implementation.Design of digitally enabled operating models and contact strategies.Contact Centre and CRM technology … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your RoleAs a Customer Experience & Digital Transformation Sales Leader, you will be responsible for creating,developing and closing a sales pipeline of customer ...

repairs; professional services; efficient business. We have an ambitious programme of change underway to deliver against the strategy, currently including projects touching our repairs service; service charging; resident communications; and our data architecture. The Director of Transformation role is central to turning our strategy into delivery. Responsible … financial information to support decision-making and manage risk. A collaborative leadership style and ability to influence across teams. A strong commitment to customer service and resident outcomes. Location and Working Pattern This is a full-time role (35 hours per week) based at our Farringdon, London office ...

repairs; professional services; efficient business. We have an ambitious programme of change underway to deliver against the strategy, currently including projects touching our repairs service; service charging; resident communications; and our data architecture. The Director of Transformation role is central to turning our strategy into delivery. Responsible … financial information to support decision-making and manage risk. A collaborative leadership style and ability to influence across teams. A strong commitment to customer service and resident outcomes. Location and Working Pattern This is a full-time role (35 hours per week) based at our Farringdon, London office ...

Role: Photocopier Field Service Engineer Location: North London/North West London/North East London Join a leading provider of IT, communications, and managed document solutions, renowned for delivering exceptional technical support to a prestigious client base across the London. This is an exciting opportunity for a skilled … Field Service Engineer to contribute to service excellence and customer satisfaction in a dynamic, team-oriented environment. Role As a Field Service Engineer, you'll be responsible for delivering professional, efficient support for MFDs and photocopiers. You'll work both independently and collaboratively, ensuring timely fault ...

Role: Photocopier Field Service Engineer Location: North London/North West London/North East London Join a leading provider of IT, communications, and managed document solutions, renowned for delivering exceptional technical support to a prestigious client base across the London. This is an exciting opportunity for a skilled … Field Service Engineer to contribute to service excellence and customer satisfaction in a dynamic, team-oriented environment. Role As a Field Service Engineer, you'll be responsible for delivering professional, efficient support for MFDs and photocopiers. You'll work both independently and collaboratively, ensuring timely fault ...

Role: Photocopier Field Service Engineer Location: North London/North West London/North East London Join a leading provider of IT, communications, and managed document solutions, renowned for delivering exceptional technical support to a prestigious client base across the London. This is an exciting opportunity for a skilled … Field Service Engineer to contribute to service excellence and customer satisfaction in a dynamic, team-oriented environment. Role As a Field Service Engineer, you'll be responsible for delivering professional, efficient support for MFDs and photocopiers. You'll work both independently and collaboratively, ensuring timely fault ...

strategy into execution, lead complex cross-functional initiatives, redesign processes, partner with technology, product and servicing teams to implement, and strengthen operational excellence across service delivery. While knowledge management remains an important component of the role, the broader goal is on enabling the Servicing Strategy to scale with … will partner across Servicing Strategy, Product, Technology, COEs, and regional servicing teams to shape transformation roadmaps, define delivery plans, manage execution, and embed sustainable service improvements.ResponsibilitiesLead and deliver strategic transformation initiatives across the Servicing Strategy portfolio, translating the Servicing Strategy into clear roadmaps, milestones, governance routines, and measurable outcomes.Drive ...

Install, maintain, and repair fire and security systems in high-end luxury residences and commercial properties. Provide ongoing support to key accounts, ensuring excellent customer service and client satisfaction. Work with cutting-edge technology in the areas of CCTV, intruder alarms, fire alarms, and access control. Ensure compliance … fire alarm systems. Experience working on large-scale, high-value properties is highly desirable. Excellent troubleshooting skills and the ability to work independently. Strong customer service and communication skills. Relevant industry qualifications (e.g., FIA, ECS, or similar) are advantageous. Full UK driving license. What We Offer: Competitive salary ...

autonomy to get your work done with the flexibility you need to achieve your best.About the role:The Client Success team focuses on customer service and client retention versus business growth and development.Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value … maximize the value Gartner delivers to clientsWhat you will need:Must be fluent in English at business level 3+ years relevant professional experienceStrong customer service, communication, collaboration, prioritization, critical thinking and influencing skillsBachelor’s degree preferred#LI-AG3Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders ...

client, an international IT/Telecom service providers throughout the world, is currently recruiting an IT Support Engineer to join their professional and international team. The job holder is to work as a support engineer (shift) at IT Operation Centre, act as the 1st and 2nd level support … Operators, third-parties, and other related organisations. Job description Manage a variety of IoT/Network (Data, Voice, Mobile services) alerts/reports and customer fault calls from internal technical divisions & customers (service portal/ticket system/email/telephone). Update trouble ticket systems and customer ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern ...

Skills Assistant Finance Officer Sound knowledge of Housing Benefit Overpayment recovery legislation, regulations and recovery methods including PDP, DEA, BTR etc. Ability to analyse customer circumstances and make informed decisions on appropriate recovery action in accordance with legislation and policy. Excellent communication and negotiation skills, with the ability … Management/Exchequer Services Grade: Scale 6/SO1 Responsible to: Finance Officer Responsible for: None Main purpose of post To provide a proactive customer focused exchequer service to given service areas and suppliers, taking personal responsibility to resolving issues/problems in a collaborative manner (where ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed ...

This role is ideal for someone who thrives at the intersection of business transformation, solution architecture, and hands‐on design, bringing together Dynamics 365 Customer Engagement, Power Platform, and enterprise integration capabilities to deliver scalable business solutions. This is not a standalone Power Platform position. You will play … pivotal role in designing and shaping complex solutions across the wider Microsoft ecosystem, helping organisations modernise legacy platforms, consolidate systems, and create seamless customer and operational experiences. Working closely with senior stakeholders, technical teams, and business leaders, you will own solution design from concept through to delivery, ensuring business ...

site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site FryerMiles are delighted to be working with a leading Managed Service Provider to assist with their recruitment of a Service Desk Engineer to join their team in Orpington. The successful candidate will have … strong technical knowledge, excellent customer service skills, and a proactive approach to IT support. The successful candidate will be responsible for providing on-site technical support, resolving hardware and software issues, maintaining IT infrastructure, and ensuring a high standard of service delivery across customer sites. ...

DescriptionDG has scaled fast - product ambition, AI capability, an enviable customer base - but we don’t yet have a dedicated product marketing function to turn that ambition into market-ready decisions.We’re hiring our first Product Marketer to own positioning, narrative, launches, customer research, sales enablement and competitive … story end-to-end - the version sales pitches, the version the website tells, the version the CEO uses on stage. Define and narrow our customer segmentation, understand the buyer personas we sell to, and define the value proposition that drives pipeline and revenue.Develop our positioning and messaging, narrative ...

Senior Service Engineer - Electronic Security SystemsJob Summary• Perform regular maintenance, testing, and troubleshooting of security systems to ensure optimal functionality. Diagnose and rectify faults quickly, effectively and efficiently.• Perform reactive service visits as required to meet contracted customers service level agreements.• Perform planned preventive maintenance visits … required in line with contracted customers service level agreements.• Provide support and advice to clients regarding their security systems, addressing queries and offering solutions to resolve issues.• Ensure all work complies with health and safety regulations, industry standards, and company policies. Maintain accurate records of work performed, including reactive ...

only surpassed by our commitment to empowering our employees around the world . The Opportunity ECI has an exciting opportunity for an experienced, Service Delivery Manager to join our London team. In this high profile customer facing role within Customer Services, responsible for managing all aspects … relationship between the company and contracted customers. As a single point of accountability the Service Delivery Manager owns and manages all customer related issues, changes, incidents and escalations through to resolution while ensuring a high standard of Customer Satisfaction is maintained at all times. This ...

requires a combination of technical expertise, solution design skills, and telco domain knowledge to build scalable, high‐quality ServiceNow solutions that support complex telco service management and operations landscapes. Key Responsibilities Solution Design & Architecture Lead end-to-end design and configuration of ServiceNow solutions for telco processes. Align solution … architecture with CSDM 4.0+, CMDB best practices, and enterprise data models. Design telecom-specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. Create high-level and low-level design documents, process flows, and integration blueprints. Hands-on ServiceNow Configuration & Development ...

engagement.Working closely with senior leaders, sales teams, marketing, and customers, you'll help identify opportunities to expand services, support tender submissions, and develop strong customer relationships. You'll gain exposure to the democratic services sector and have the opportunity to make a meaningful contribution to the delivery of elections … Coordinate tender and proposal activity from initial draft through to successful submission• Maintain accurate records within Salesforce and other sales platforms, ensuring opportunities and customer activity are tracked effectively• Gather and communicate customer feedback to support product development and service improvements• Monitor market trends, competitor activity ...

Service Desk Team Leader Up to £50,000 per annum + benefits London (Farringdon/Chancery Lane) Hybrid (3 Days Office/2 Days Home) We're looking for a hands-on Service Desk Team Leader to join a growing MSP, leading and developing a team of Service Desk Engineers while remaining close to the technology and supporting escalations when required. Working alongside the Service Desk Manager and another Team Leader, you'll help drive service performance, mentor engineers and ensure customers receive an exceptional support experience. Key Responsibilities Lead, coach and develop a team ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business analysis … Effective DecisionsDelivering at PaceBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible ...

Vantage is seeking a highly organized, detail-oriented Lease Manager, EMEA, to join the Legal Leasing team and support the full lifecycle governance of customer lease transactions across the EMEA portfolio.This role will support enterprise lease negotiations in accordance with pre-established Legal playbook positions; assist with simple enterprise … hyperscale lease amendments, project notices, and other customer-related documentation; coordinate approvals and execution readiness; and ensure that executed leases and related documents are accurately abstracted, filed, tracked, interpreted, and operationalized across the business.The role will also own, from a Legal perspective, the EMEA lease abstraction process ...