201 to 225 of 800 Customer Service Jobs in London

Customer Success Director

Hiring Organisation
Impact Tech
Location
London, United Kingdom
Salary
£ 60 K
world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through … authentic relationships. Its award-winning products— Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global ...

IT Support Engineer

Hiring Organisation
NTT
Location
London, United Kingdom
Salary
£ 80 K
/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with customer on administrative and technical matters. This role combines strong technical skills with an emphasis on delivery high level of customer service. This position will …/or repair of desktops, notebooks, and associated peripherals. • Windows, troubleshooting, diagnosing, imaging/deployment and software installation. • Serves as company liaison with customer on administrative and technical matters. • Provide technical support and incident management service desk functions (Service Now) • Reviews, troubleshoots, and approves operational quality desktops ...

Associate, Customer & Product Support

Hiring Organisation
AlphaSense
Location
London, United Kingdom
Salary
£ 60 K
employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!About the Team:Customer & Product Support (C&PS) sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer … market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore.About the Role: We are looking to hire an Associate, Customer & Product ...

Customer Care Executive – HVAC | Global FM Business | London

Hiring Organisation
Hawke Search
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £36,000 per annum
Join a global facilities management leader supporting major commercial clients across a high-performing technical environment. We’re looking for a customer-focused professional with proven HVAC sector experience to become a key link between customers, engineers and operational teams. You’ll manage service requests, coordinate engineers, resolve … customer queries, track jobs and ensure excellent service levels from initial request through to resolution. We’re looking for: • HVAC/building services experience – essential • Customer service, helpdesk or service coordination experience • Experience working with engineers or technical teams • Strong communication and relationship-building skills ...

Data Centre Engineer - Service Desk

Hiring Organisation
Hawke Search
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum
Service Desk Engineer - Data Centre - Shift based role - 12 Hour Shifts, 4 days on/4days off - alternate night and day shifts. c£51,000 plus £6500 shift allowance, travel allowance, bonus, pension, healthcare and other great benefits. We are looking for a Data Centre Service Desk Engineer … hours, that customers’ Incidents\Events and/or Requests are processed in accordance with industry standards and brought to a successful resolution within agreed Service Levels at both London sites. Provide a value-added service to customers. MAIN DUTIES, INCLUDING BUT NOT RESTRICTED TO: Receive ...

Service Desk Coordinator

Hiring Organisation
Australasian Recruitment Company
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£16.00 per hour
SERVICE DESK COORDINATOR A temporary opportunity to support an exciting fashion label with the IT support helpdesk! SERVICE DESK COORDINATOR ROLE: Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner Providing technical support and troubleshooting for hardware, software … network-related issues Documenting all incidents, service requests, and resolutions accurately and thoroughly Escalating complex issues to the appropriate teams or senior analysts as needed Collaborating with other IT teams to resolve issues and implement solutions Assisting with user account management tasks such as password resets and access provisioning ...

IT Support Engineer - Law Firm

Hiring Organisation
Clear Legal & Financial Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £45,000 per annum
first point of contact for IT support requests by telephone, email, helpdesk and in person • Log, prioritise, investigate and resolve incidents and service requests within agreed service levels • Escalate complex technical issues where appropriate • Configure, deploy and support computers, laptops, printers, mobile devices and peripherals • Deliver IT inductions … access management • Support document management, legal and practice management systems • Set up meeting rooms, video conferencing and audio-visual equipment • Maintain accurate IT service management records • Carry out software installations, updates, system checks and equipment builds • Support employee onboarding and offboarding, including hardware and account setup • Maintain IT asset ...

Senior Specialist/Engineer Service Operations

Hiring Organisation
SITA - Société Internationale de Télécommunications
Location
London, United Kingdom
Salary
£ 80 K
world. Every day, millions of passengers rely on technology delivered by SITA, often without ever knowing we're there.At Heathrow Airport, our Radio & Cellular Service Operations team supports one of the UK's largest and most complex operational communications environments. Our services underpin airport operations, emergency response, engineering teams … complex technical issues while helping shape the future direction of operational communications at Heathrow.This role combines advanced engineering expertise with operational leadership, supplier management, service transition and stakeholder engagement. You'll work closely with customers, project teams, equipment manufacturers and engineering partners to ensure services remain resilient, supportable ...

Field Service Engineer

Hiring Organisation
Precept Recruit
Location
Ilford, London, United Kingdom
Employment Type
Permanent
Salary
£30,000
Field Service Engineer EPoS & IT Support North East London Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutionsfrom helpdesk to rapid on-site response. We proudly support some of the UKs most recognisable brands across Retail, Hospitality … Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. Whats in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime opportunities Full uniform ...

Field Service Engineer

Hiring Organisation
Precept Recruit
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 32,000 Annual
Field Service Engineer EPoS & IT Support North East London Barron McCann Ltd is a trusted, award-winning IT service provider delivering end-to-end EPoS and IT support solutions from helpdesk to rapid on-site response. We proudly support some of the UK s most recognisable brands across … Retail, Hospitality, and Banking. Due to continued growth, we are expanding our field engineering team and are looking for skilled, customer-focused engineers who thrive on variety, autonomy, and delivering great service. What s in it for you? Company vehicle and fuel card Monthly and quarterly bonus schemes Overtime ...

Senior Trader Voice and Voice Recording Engineer

Location
Greater London, England, United Kingdom
effective support.* Identify and manage risks to legacy voice recording systems and ensure there are comprehensive checks in place to prevent any loss of service and align with the Head of Trader Voice to migrate to a strategic platform.* Ensure all upgrades and changes to production systems follow … production environment.* Work with Head of Trader Voice to provide system monitoring improvements and alerting tools in order to provide proactive & accurate service reporting of the Global Trader Voice estate and to automate the process controls where possible.* Complete the transformation from legacy to VFC recording systems and migrate ...

Solutions Consultant

Hiring Organisation
Nuix
Location
London, United Kingdom
Salary
£ 70 K
hiring the best from around the world and enabling them to do what they do best. We are committed to leading edge technology, fanatical customer service, and growing our business. Be part of the team that is changing the way eDiscovery, information governance, forensic and electronic investigations … optimization of Nuix software solutions. his role combines technical expertise, project delivery discipline, and strong communication skills to ensure successful solution implementation and customer satisfaction. You will work closely with Customer Success Managers (CSMs) and cross-functional teams to design, deploy, and maintain customer environments, ensuring alignment ...

LCW IT Service Manager

Hiring Organisation
The Boston Consulting Group
Location
London, United Kingdom
Salary
£ 100 K
DoOur mission is to continuously improve our IT systems and services, support the business and strive to create and innovate with technology.As an IT Service Manager your role is to help manage the daily IT operations within the London Canary Wharf office. You will manage a team … Service Specialists, lead local IT projects, provide solutions to issues, and manage local stakeholder relationships alongside the LAB IT Director to ensure the team is delivering a high level of customer care. This includes, but is not limited to, user support, computer setup, maintenance and service, telecommunications ...

Helpdesk Engineer

Hiring Organisation
Access Appointments Consultancy Limited
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£39,000 per annum
status checks, and initial incident response. All tasks must be delivered in a professional and timely manner to ensure a very high level of customer experience. Complex server, network and security design/build activities, SOC operations, and large-scale IT project management are outside the scope of this … incidents, including initial investigation, containment support, evidence collection and escalation according to the agreed process Support day-to-day IT element configuration and service delivery activities within the customer environment. Prepare, deploy, replace and support PCs, mobile phones, peripheral devices and standard end-user IT equipment. Install, configure ...

EV Chargepoint Installer / Maintenance - Domestic Electrician

Hiring Organisation
Search Energy
Location
North West London, London, United Kingdom
Employment Type
Permanent
Salary
£40,000
maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience ...

EV Chargepoint Installer / Maintenance - Domestic Electrician

Location
Hampstead, West End, United Kingdom
maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience ...

Service Engineer

Hiring Organisation
Attega Group Ltd
Location
London, United Kingdom
Employment Type
Permanent
Salary
£45000 - £50000/annum Van and progression
Service Engineer Up to £44,000 plus £2,000 London waiting London and surrounding area Full-time, Monday to Friday 8:00 – 17:00 Do you have working knowledge of steam, pneumatic, hydraulic and electrical/electronic control systems? Do you have any of the following tickets STM4 | HTM2030 … ENG12 Attega Group is currently partnering exclusively with our client who are a leading, expert provider of disinfection, sterilisation & decontamination solutions in recruiting a Service, Test and Repair Engineer. In return, our client is offering a salary of up to £48,000 P/A, depending on experience, plus ...

MS Functional Consultant

Hiring Organisation
Avanade
Location
London, United Kingdom
Salary
£ 80 K
you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.As a Customer Engagement, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients … project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft’s #1 partner, with a strong focus on professional development, cutting-edge technology, and leadership in solution delivery.Together we do what matters.We are looking ...

Audio Visual Field Service Engineer

Hiring Organisation
Prospero Integrated
Location
London, United Kingdom
Salary
£ 45 K
looking for an experienced and motivated Audio Visual Service Engineer to join our growing team based in Reading. This is an exciting opportunity for a skilled engineer who enjoys fault-finding, maintaining, and supporting a wide range of professional AV systems across commercial environments.As an Audio Visual Service Engineer, you will be responsible for servicing, maintaining, and repairing installed AV solutions, ensuring customers receive exceptional technical support and a first-class service experience.Key ResponsibilitiesDiagnose, service, and repair professional audio visual systems.Carry out planned preventative maintenance (PPM) visits.Respond to reactive service calls and troubleshoot system ...

Technical Lead

Hiring Organisation
London Stock Exchange Group
Location
London, United Kingdom
Salary
£ 80 K
Experience Hands-On experience of working on Windows/Linux Servers. Cloud services (AWS/Azure/GCP). Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls. Strong problem solving skills on these platforms Minimum knowledge and understanding of financial markets are desirable. Ability … meet tight deadlines without losing sight of priorities under minimum supervision. Highly motivated, self-directed individual with a positive & pro-active attitude to work. Customer and service focused, with determination to meet their needs and expectations. Be driven and committed to the goals and objectives of the team ...

SAP Finance Specialist

Hiring Organisation
Raytheon
Location
Harlow, London, United Kingdom
Employment Type
Permanent
maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

SAP Finance Specialist

Hiring Organisation
Hackajob Ltd
Location
Harlow, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain ...

Senior Support Analyst

Hiring Organisation
MRI Software
Location
London, United Kingdom
Salary
£ 80 K
Help us strengthen our service desk support team as a full time Application Support Analyst for MRI Revenues Application Support team. You will be part of MRI One Revenues and Benefits, Digital and EDMS Service Desk providing support and service expertise to Authorities across the UK. … ideal candidate will be highly motivated, creative and a real team player, demonstrating an ability to work well within the Service Desk team as well as with both internal and external stakeholders. The tools provided coupled with a creative mind set, will enable the successful candidate to translate ...

Senior Product Marketing Manager, Business Banking

Location
Greater London, England, United Kingdom
traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … years ago, Monzo Business Banking has been dedicated to delivering the very best of Monzo to small businesses. Today, it's an award-winning service, empowering over 1 million businesses across the UK. As Monzo expands across Europe, Business Banking is entering its next phase: adapting our products ...

IT Support Engineer

Hiring Organisation
InfoTrack UK
Location
London, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
career. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes. As a pioneer in the legal technology sector, we've grown rapidly in the UK while continuing … InfoTrack’s London Waterloo office, taking ownership of day-to-day IT support and ensuring users have the technology they need • Provide excellent customer service by handling support requests in person, via email and through the IT Service Desk • Triage and resolve Service Desk requests within ...