201 to 225 of 490 Customer Service Jobs in London

Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. … their business goals. Change Management & Training: Facilitate change management processes and deliver consultative sessions to ensure smooth adoption and integration of AI solutions within customer organizations. Successful Project Delivery: Accountable for the timely and successful delivery of AI projects, meeting or exceeding customer expectations and maintaining high standards ...

govern global vs. local design decisions, ensuring scalability for multi-country rollout. Act as the design authority for all O2C-related processes, including customer master, pricing, quotations, order management, credit and collections, billing, returns, rebates and other areas within the business process master list. Provide guidance on leading-practice … domain. Challenge business stakeholders on pocess inefficiencies, legacy workarounds and non-standard requirements. Drive process harmonization across geographies. Ensure alignment between commercial processes, customer experience objectives, financial controls, and revenue recognition requirements. Promote adoption of SAP standard capabilities and industry best practices. Together with our S/I partners ...

Fashion Trading Lead Shape the Future of Fashion Commerce Are you passionate about fashion, customer experience, and using data to drive commercial growth? We're looking for a Fashion Trading Lead to play a key role in accelerating category performance, driving innovative trading initiatives, and delivering exceptional buying experiences. … opportunity to join a fast-paced and collaborative team where you'll help shape strategy, influence cross-functional stakeholders, and lead initiatives that grow customer engagement and category revenue. What You'll Be Doing As the Fashion Trading Lead, you will be responsible for identifying opportunities to grow ...

simplify and enhance the employee experiences when using ServiceNow (Case Management and Knowledge). The role will focus on the following products: ServiceNow HR Service Delivery, Knowledge Management, Employee Service Centre and related integrations. What you will be doing Responsible for providing guidance and direction to project … critically to solve problems with practical solutions. Ability to coordinate, prioritize and simultaneously balance multiple issues while communicating at all levels in the organization. Customer-service oriented approach to problem solving and gathering feedback to determine continuous improvements. Experience working within a Shared Services or centralised operating environment ...

leading consulting firm in London is seeking a Salesforce Consultant to enhance customer service operations using Salesforce Service Cloud. The ideal candidate will have 2-3 years of experience in the field, strong communication skills, and a solid understanding of service processes. Responsibilities include implementing ...

enterprise clients. We pride ourselves on low friction, high accountability, and an unwavering commitment to scaling through AI-driven delivery. While we take our customer outcomes exceptionally seriously, we maintain a collaborative, supportive culture where mentorship, candid feedback, and celebrating team wins are built into our daily rhythm. About … buzzword, but as a fundamental tool to revolutionize how we serve our clients. Responsibilities Strategic Leadership & Scaling Lead and inspire a diverse team of service sales executives, consultants, delivery directors and engagement managers. Drive the transition from bespoke services to scalable service products and packages, ensuring we deliver ...

with instructional design and e-learning development for Clio Operate customers. The Technical Trainer serves as a Clio Operate subject matter expert who assesses customer needs, delivers engaging live sessions, troubleshoots technical and configuration questions, and builds, maintains, and continuously improves self‐paced Articulate Rise courses that scale training … across the customer base. Responsibilities Assess customer technical environments and workflows to identify training needs, and recommend appropriate training solutions to enhance their practice management and productivity. Conduct engaging and interactive training sessions for customers covering various aspects of Clio Operate. Serve as a subject matter expert, providing ...

Hall & Kay is seeking a highly experienced Security Systems Service Engineer to service intruder alarms, CCTV and access control systems to industry standards. The role requires IP network knowledge, a full UK driving licence, and comfort with field-based work. You will plan and perform maintenance, manage your … schedule, complete detailed reports, and deliver excellent customer service to both internal and external clients. #J-18808-Ljbffr ...

work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead … knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical ...

stakeholders to understand user needs and provide definition to the business problems that need solving. Use evidence to make decisions about content - analysing customer behaviours, analytics, reviewing feedback via our Customer Service teams and digging into the results of our consumer and communications testing Undertake the version … demonstrate findings to your stakeholders Influence stakeholders and expertly manage relationships to deal with challenges, building strategic relationships that help you focus on customer needs with clarity Champion accessibility at all stages, making recommendations and improvements. Establish content patterns and behaviours, and oversee implementation and adherence to standards. Effectively ...

Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing … Public Sector agencies and organizations Manage the full sales cycle, from prospecting and lead generation to closing deals, with a focus on providing exceptional customer service throughout. Collaborate with cross-functional teams, especially the Core AE teams, Product Support, Sales Engineering, and Customer Success, to ensure ...

exposed to a wide variety of technologies and interface directly with end-users. Your goal will be to support IT solutions and provide excellent service desk support. Role Description Support end-users with efficient resolutions. Sample tasks include: Computer configurations and troubleshooting Hardware troubleshooting Network connectivity issues Video conferencing … Mobile: iPhone, Android Cloud: Microsoft 365, Google Workspace, Zoom Network: Ethernet, wireless, firewall, router Personal Skills Required High level of professionalism Positive attitude Superior customer service skills Team player Consistency and reliability Exceptional verbal communication and technical writing skills Ability to multi-task gracefully Ability to exercise clear ...

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... … domestic and commercial gas and renewable heating systems are safe, compliant and maintained to a high standard, while helping us deliver a reliable repairs service for our residents. If this sounds like you, we would love for you to apply! Your impact in the role: You will have experience ...

client engagements by shaping business-led propositions, influencing senior stakeholders and creating solutions that show how AI can increase revenue, reduce cost, improve customer satisfaction and reduce risk across financial services organisations Lead the shaping of AI transformation opportunities across banking, insurance, wealth and asset management, capital markets, payments … domains. Work with senior business stakeholders to identify how AI, generative AI, automation and data-led decisioning can transform business areas, operating models and customer journeys. Translate AI ambition into specific value opportunities linked to growth, productivity, customer experience, risk reduction, control effectiveness and operational resilience. Execute EY.ai ...

with Microsoft SQL Server, Sage or Microsoft Access would be advantageous. Azure, Entra ID, Intune and PowerShell experience would be useful. Strong communication and customer service skills with the ability to support users at all levels. A practical, organised approach with the ability to prioritise issues according ...

with Microsoft SQL Server, Sage or Microsoft Access would be advantageous. Azure, Entra ID, Intune and PowerShell experience would be useful. Strong communication and customer service skills with the ability to support users at all levels. A practical, organised approach with the ability to prioritise issues according ...

Mountain Warehouse in London seeks technically strong senior developers for the Web Development team, focusing on Customer Experience and Customer Service applications built with React/TypeScript and C# across microservices. You will work across cloud, datacentre and modern edge/serverless environments, collaborating with varied tech ...

configuring automated provisioning and deprovisioning.* Familiar with software development lifecycles (SDLC) and Agile development methodologies.* Candidates must possess excellent verbal communication, decision making and customer service skills.* Ability to work in a team environment, adapt quickly to change and learn new applications or environments is required.* Must ...

communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description The Role MLS provide an enterprise level IT service offering for Microsoft Engineering teams across the globe. This is a vital role supporting a UK based engineering team and the role will provide … Inventory Experience in virtual environments preferably with Hyper‐V and System Center Suite Monitoring the health and performance of all Windows infrastructure to ensure service availability and Security patching compliance Provide Customer with overview of installation activity, site‐specific information and access to appropriate contacts. Handle Customer ...

best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets … lead the delivery of complex digital transformation projects within major UK Public Sector programmes. You work alongside programme leadership, solution architects, delivery managers and customer executives. You are the senior delivery contact for customers operating in regulated, high-profile environments. You help improve the public services that people rely ...

Public Sector agencies and organizations Manage the full sales cycle, from prospecting and lead generation to closing deals, with a focus on providing exceptional customer service throughout. Collaborate with cross-functional teams, especially the Core AE teams, Product Support, Sales Engineering, and Customer Success, to ensure … seamless customer experience and successful implementation of Tableau solutions. Deliver product demonstrations and collaborate with the Sales Engineering team for more in-depth presentations. Maintain accurate forecasting and pipeline management using Salesforce.com. Stay engaged with industry trends and Tableau's solution development to effectively communicate the value ...

data management. The award-winning Denodo Platform is the leading data integration, management, and delivery platform using a logical approach to enable self- service BI, data science, hybrid/multi-cloud data integration, and enterprise data services. Realizing more than 400% ROI and millions of dollars in benefits, Denodo … technical knowledge to engage with potential customers. Main responsibilities for this position are: Outreach to people via phone and e-mail. Uncover & qualify prospective customer needs, understand business processes, identify opportunities, understand requirements, and ascertaining potential areas for Denodo to add value. Researching target companies and key decision makers ...

significant part of the DAZN experience and the outcomes that come with it. You'll be given a goal a customer pain point, a commercial target, a KPI to move and you'll find the opportunities and decide which ones matter. From there you'll work with Engineering … data to show whether it worked. You'll work quickly and with a bias for action, alongside Engineering, Design and Commercial teams, bringing local customer needs together with DAZN's global product strategy. You'll also be a senior voice in the product team mentoring other PMs, setting ...

asset records and configuration information. Deliver technical projects and work collaboratively with colleagues, users and external suppliers to achieve successful outcomes. Provide excellent customer service and ensure support issues are managed through to resolution. Who You Are: An experienced IT professional with strong hands-on expertise across infrastructure ...