226 to 250 of 486 Customer Service Jobs in London

with Business users in a professional manner Ability to communicate directly with peers and customers remotely or face-to-face Excellent presentation skills Highly customer focused with a drive to work collaboratively High Performer Strong analytical and problem solving skills Ability to make recommendations and take decisions Highly organised … Snowflake. Experience in AWS (in particular terraform, lambda, step functions, S3) Understanding of machine learning or data science, including python. Experience working with customer or vehicle data. About The Company Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with ...

platform Proven excellent understanding of ServiceNow capabilities Experience of development within UK public sector and/or regulatory environment Understanding of IT Service Management (ITSM) and Customer Service Management (CSM) Experience with ServiceNow configuration and customisation Delivered NowAssist capabilities within ITSM and CSM Strong understanding of Agile ...

contract basis. This is a fantastic opportunity for someone with strong hands-on hardware repair experience who enjoys working independently and providing excellent customer service. THE BREAK FIX ENGINEER ROLE As a Break Fix Engineer, you'll be responsible for diagnosing, troubleshooting, maintaining and repairing desktop and laptop devices … including All-in-One (AiO) computers. You'll be travelling to customer sites across North and North West London, providing hands-on technical support and ensuring hardware issues are resolved efficiently. Your responsibilities will include: Diagnosing and repairing laptop, desktop and AiO hardware faults Installing, maintaining and troubleshooting ...

working? Where should we invest? How do we price, prioritise and improve our products so that they deliver stronger commercial results and better customer outcomes? You will work at the heart of a cross-functional proposition team, partnering with senior stakeholders across product, marketing, sales, finance, operations, customer service and data. Your insights will directly inform performance conversations, pricing decisions, investment cases, product development, marketing activity and long-term portfolio planning. If you are a strong analyst who wants to move beyond reporting into real commercial influence, this role offers the chance to make your work ...

team of consultants, analysts, and subject matter experts who combine technical expertise, data-driven insights, and industry knowledge to help clients reduce risk, improve customer experiences, and stay ahead of evolving fraud trends. About the Role The Fraud Data Analyst serves as a trusted advisor and analytical consultant, supporting … ongoing management of fraud and identity solutions. This role blends data analytics, fraud investigation, technical consulting, and client engagement.The ideal candidate is highly analytical, customer-focused, and passionate about solving complex fraud and risk challenges. You will work closely with clients to assess fraud patterns, analyze performance data, develop ...

coordination, deployment, refresh, warranty tracking, maintenance, and retirement. Perform hardware troubleshooting for physical servers, rack‐mounted devices, PDUs, cabling, and connectivity issues. Coordinate vendor service requests, hardware replacements, remote hands activities, and break‐fix support. Support enterprise server platforms such as HPE, Dell, Cisco UCS, Lenovo, or equivalent hardware … hardware, power, cooling, environmental conditions, and equipment availability. Escalate and communicate incidents, risks, and operational issues as per standard operating procedures. Provide support for Service Desk, Production Support, Network, Security Operations, Facilities, and Application teams during infrastructure incidents. Participate in security remediation initiatives, audit support activities, and operational control ...

Policy Management, Compliance & Audit Management, Vendor Risk Management, Business Continuity Management. Security Operations (SecOps): Vulnerability Response, Security Incident Response, and Security Dashboards. IT Service Management (ITSM). IT Operations Management (ITOM). Customer Service Management (CSM). Integration Design Architect and oversee the implementation of complex integrations ...

team members, with a track record of providing timely, constructive feedback that supports professional growth. Proven ability to deliver exceptional follow-through with a customer-service-driven mindset and the highest standards of integrity when handling confidential and sensitive information. Knowledge of the UK financial-services market , including … commercial considerations that impact deal structuring and contracting. Proven deal design and contracting experience , with the ability to craft commercially sound agreements that balance customer needs with business objectives. Demonstrated ability to work independently , managing competing priorities with a high degree of self-motivation, accountability, and attention to detail. ...

will own a portfolio of leading global and regional systems integrators. Your mandate will be to turn these relationships into measurable pipeline, bookings and customer growth.Working closely with Sales, Marketing, Customer Success and the wider Alliances team, you will identify the partners with the greatest commercial potential, build … what will qualify you for the role:5+ years of experience in Alliances, Partnerships, or Channel Management within an enterprise Software-as-a-Service (SaaS) environment, ideally with exposure to e-commerce, customer service, or search technologies.Demonstrated experience building and managing relationships within the SI/ ...

Clearly Jobs Ltd. is seeking a Customer Service CRM Product Owner to lead the global CX technology roadmap. This hybrid role can be based in London or Cork and requires deep experience with CRM platforms and contact-centre operations to translate business needs into a scalable tech strategy. … will work with senior stakeholders and technical teams to evolve AI, automation, chatbots and self-service capabilities while improving customer and agent experiences. #J-18808-Ljbffr ...

grow, you'll get involved in our IT transformation projects. Key responsibilities and accountabilities IT support Log, prioritise and resolve support tickets on our service desk, in person, by phone and remotely. Find and fix hardware and software problems on Windows laptops, desktops, printers and phones. Escalate issues … experience such as building a PC, setting up a home network or fixing family devices Familiarity with Windows and Microsoft 365 apps Some customer service experience, whether part-time, voluntary or at school An interest in cloud, cyber security or networking Training ICT (Information Communications Technician) Level ...

About the Role HTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. As Principal Product Manager, you will own the customer … close partnership with partner design teams and our in-house designer. What would your day-to-day look like Own the roadmap for the customer-facing conversational agent across chat and voice, from intent coverage and conversation design to the interfaces partners embed in their apps and websites Engage ...

able to thrive in an energetic, fast paced, high growth environment. Exhibits ownership of projects and tasks assigned. Strong team player with a customer service orientation. Financial knowledge Futures, Swaps, Pricing Why join us? At bp, we support our people to grow in a diverse and exciting environment. ...

able to thrive in an energetic, fast paced, high growth environment. Exhibits ownership of projects and tasks assigned. Strong team player with a customer service orientation. Financial knowledge Futures, Swaps, Pricing Why join us? At bp, we support our people to grow in a diverse and exciting environment. ...

internal Technology, Go‐To‐Market, and Solution teams to develop industry‐specific offerings that address critical insurance challenges such as claims optimization, fraud detection, customer experience, and underwriting automation. Own the full sales cycle — from lead generation to contract negotiation — ensuring seamless execution of MSAs, SoWs, and commercial agreements. … trusted advisor, introducing innovative AI‐driven solutions that enhance operational efficiency, risk management, and customer engagement. Partner successfully with Quantiphi’s delivery teams to ensure high‐quality project execution and customer satisfaction. Basic Qualifications 10 plus years of professional experience in selling consulting services and technology solutions ...

prevention documentation and recommendations to customers based on defined procedures and analyst experience. Document and adhere to processes related to security monitoring procedures. Provide customer service that always exceeds our customers’ expectations. Initiate escalation procedures to counteract potential threats, vulnerabilities, and threat actors. Compile and review service ...

finance that’s as flexible and responsive as they are. That's why we built iwoca. Our smart technology, data science and five-star customer service ensures business owners can act with the speed, confidence and control they need, exactly when it's needed. We’ve already cleared … integrated growth engine for iwoca in Germany. We bridge the gap between high-level commercial strategy and the technical systems that power our customer journey. By combining growth analytics, performance modeling, and full‐stack engineering, we own the end‐to‐end acquisition funnel – from the very first touchpoint ...

engagements. As a ServiceNow Lead Developer, you will: Lead the technical implementation and development of ServiceNow solutions across ITOM, IRM, CSM, TSM, Event management, Service Mapping, AIOps, Now Assist, and Agentic AI capabilities. Translate architectural designs and functional requirements into scalable technical solutions. Design and develop complex workflows, business … delivering enterprise-scale ServiceNow implementations. Strong understanding of platform architecture and integration patterns. Excellent stakeholder management and communication skills. Expertise across ITSM, ITOM, IRM, Customer Service Management (CSM), and Telecommunications Service Management (TSM) is desirable. Experience with AIOps, Now Assist, Agentic AI, and related business process transformation ...

clients move from AI ambition into practical implementation and measurable value creation. Lead design-phase engagements that define how AI can transform business processes, customer journeys, operating models and colleague experience. Translate client ambition into prioritised AI use cases, target-state designs, value cases, implementation roadmaps and delivery plans. … Work with business stakeholders to understand pain points, operational inefficiencies, customer challenges, risk issues and revenue opportunities. Design future ways of working that combine human expertise, AI capabilities, automation, data-driven decisioning and strengthened controls. Lead build-phase delivery workstreams, ensuring AI-enabled solutions are implemented ...

largest fleet in the UK, [PC1.1]setting the appropriate level of capital reserves for MO, and developing new ways to support our customer needs. The role works closely with the Technology Product Team to align on the product vision, roadmaps and business deliverables. The role has two direct Product … work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ...

Client and Account Support Assist with client enquiries and work with the wider team to understand requirements, gather information and coordinate next steps. Support customer renewals, contract administration and account-related follow-up, helping to maintain strong client relationships and retention. Work with the sales, service and finance … correctly. Help identify opportunities to improve client administration, reporting accuracy and internal communication. Skills and Experience Previous experience in a sales support, sales administration, customer service or account support role. Strong attention to detail, with the ability to manage multiple tasks and follow processes accurately. Confident communication skills ...

About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking … lead the delivery of complex digital transformation projects within major UK Public Sector programmes. You work alongside programme leadership, solution architects, delivery managers and customer executives. You are the senior delivery contact for customers operating in regulated, high-profile environments. You help improve the public services that people rely ...

Title: Service Delivery Engineer (Network Engineering) Salary Range: Competitive based on experience Location: London, UK Overview: Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard … story. means helping shape our vision, structures, and systems; playing a key‐role as we launch into our ambitious future. We're looking for Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship product. ...

development. Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible. What you’ll do Strategic Customer Insights – Championing customer behaviours and opportunities across the customer journey, providing actionable recommendations and driving decision making Insight development – Maintaining and developing … data pipeline and customer journey datasets that enable measurement of the Food customer journey across digital and in-store channels. Metric development – Defining and building unique metrics to capture the quality and impact of online activity. Causally quantify the incremental in-store sales driven by Food Digital. Digital ...

size businesses to unlock their potential and drive growth. Built on the world's best cloud and mobile technology and a unique customer-centric licensing model, Deliv2Me delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible … product and our mission and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Deliv2Me offers exceptional professional and financial growth potential. To learn more about Deliv2Me's mission ...