51 to 75 of 281 Customer Service Jobs in London

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

tickets Setting up laptops, desktops, and user accounts Escalating complex issues to senior IT teams Assisting with password resets and access requests Delivering excellent customer service and user support Maintaining accurate records of issues and resolutions Deal with calls and emails from end users Key Requirements Previous … Line IT Helpdesk or Service Desk experience Be available immediately to take on a temporary opportunity Be able to commute close to the Harefield/Northwood area (preferably car driver to get to this location) Good customer service skills written/verbal Good knowledge of MS Office ...

those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more … senior-most operational authority for field services and installation execution across Cubic Transportation Systems EMEA region. This role is accountable for regional service outcomes across multiple, complex, mission-critical engagements, ensuring consistent, high-quality, and cost-effective service delivery at scale.Acting with delegated authority from the Regional ...

based end-user is looking for a Senior D365 CE Business Analyst/Functional Consultant to support ongoing business transformation across their Dynamics 365 Customer Engagement estate. This is a fully remote role, open to UK-based candidates only. The business operates in a fast-paced, process-led environment … where Dynamics 365 plays a key role across customer engagement, service delivery, compliance and operational workflows. They are looking for someone who can work closely with stakeholders, understand business processes, define requirements and help shape how D365 CE supports the wider organisation. This would suit someone who enjoys ...

role is designed for someone at the beginning of their career who is keen to learn and develop technical and business administration, logistics, and customer service skills. You will receive training and support to help you build the knowledge needed to succeed in the role and progress your … deliveries to customers Assist with issuing equipment to customers and engineers Support stock management and organisation in secure stores Help with deliveries to customer sites or arrange courier shipments (including occasional driving of a pool vehicle) Provide general support to the wider operational team Gain experience in basic equipment ...

Sprinklr UK Ltd is seeking a Principal Product Marketing Manager for Sprinklr Service to drive global product positioning and market strategy. You will collaborate cross-functionally and help define product narratives that resonate with Customer Service leaders. The ideal candidate has 8–12 years of experience … product marketing, with strong expertise in CCaaS and customer service technology, as well as excellent communication abilities. #J-18808-Ljbffr ...

Title: Technical Sales Executive Warehouse Loading Bay Systems Job Reference Number: 510217-1574-26139 Industry Sector: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers … Typical loading bay solutions £25,000-£150,000 Customers include: Tesco, Next, DHL, TJK (TJ Max), UPS etc. Solution based selling based on unique customer needs The ideal applicant will be a Technical Sales Executive Warehouse Loading Bay Systems with: Must have internal sales experience Ideally worked ...

Intercom is seeking a Principal Engineer to drive AI-powered customer service solutions. You will strategize, lead new projects, and execute high-stakes problems within a hybrid working environment. This role demands deep engineering and product expertise, excellent communication skills, and over 10 years of experience in tech … leadership. Join Intercom to impact the future of customer service in a rapidly evolving competitive landscape, with a strong focus on AI and innovative solutions. #J-18808-Ljbffr ...

human-in-the-loop design — and can translate that knowledge into solutions that solve real operational problems. You'll embed with internal teams across customer service, sales, operations, marketing and finance to understand how work gets done today, then work with a remote team of AI Engineers … platforms like n8n, Make or Zapier Familiarity with evaluation, red-teaming or safety design for agentic systems Background in e-commerce, marketplaces, ticketing or customer service operations Experience with tools like Retool, Intercom, Zendesk or HubSpot in an automation context Location Hybrid — 2-3 days per week ...

Site Service Engineer, CT Imaging Systems ** CT Imaging Systems ** ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of x-ray/CT imaging systems *** Basic Salary £40,000 to £60,000 £7,500 Signing … Bonus Full Product Training Pension Healthcare Phone, Laptop Holidays The Role – Site Service Engineer, CT Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated ...

Kingdom: Dublin, Irelandtime type: Full timeposted on: Posted 3 Days Agojob requisition id: R33412## Job DescriptionAt Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Every interaction becomes impactful through our unified Resolution Platform, powered by best-in-class AI, data … transformative cloud technologies.We’re leading the charge against outdated contact centre solutions, helping top brands worldwide deliver smarter, faster, and more personal service at scale. Our rapid innovation and AI leadership have earned the trust of thousands of forward-thinking businesses.As a **Senior Solutions Consultant ...

join frog? frog is part of Capgemini Invent and partners with customer‐centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experience by delivering market‐defining business models, products … Mark on every project What you will be doing We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability ...

most critical deployments of Asana to our enterprise customers. You will be part of our Professional Services team, which is part of the Customer Experience organization. You will be committed to helping customers adopt Asana as both a technology product and a holistic approach to collaboration across their organization. … most value out of the tool over time. You will be a senior implementation manager focused on supporting our rapidly growing enterprise and strategic customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert, as well as the voice ...

most critical deployments of Asana to our enterprise customers. You will be part of our Professional Services team, which is part of the Customer Experience organization. You will be committed to helping customers adopt Asana as both a technology product and a holistic approach to collaboration across their organization. … most value out of the tool over time. You will be a senior implementation manager focused on supporting our rapidly growing enterprise and strategic customer base. You will serve as an empathetic customer advocate, problem solver, partner in change, and product expert, as well as the voice ...

senior IT leader who enjoys combining strategic direction with operational accountability? Do you want a role where you can make a visible difference to service quality, cyber security maturity and digital experience across a large, diverse organisation at an important moment in its development? If so, this … together IT Support and IT Infrastructure into a single, coordinated function, providing senior operational leadership across all College sites. You will be accountable for service performance, cyber security, disaster recovery and operational resilience, owning end-to-end service delivery and ensuring that every member of staff and every ...

senior IT leader who enjoys combining strategic direction with operational accountability? Do you want a role where you can make a visible difference to service quality, cyber security maturity and digital experience across a large, diverse organisation at an important moment in its development? If so, this … together IT Support and IT Infrastructure into a single, coordinated function, providing senior operational leadership across all College sites. You will be accountable for service performance, cyber security, disaster recovery and operational resilience, owning end‐to‐end service delivery and ensuring that every member of staff and every ...

Service Delivery Analyst (1st & 2nd Line Support) London | Hybrid (3 days office/2 days remote) We are working with a leading international professional services firm to recruit a Service Delivery Analyst to join their high-performing IT team. This is an excellent opportunity for someone looking … combine service desk and deskside support responsibilities within a fast-paced, client-facing environment. This role offers a mix of 1st and 2nd line support, acting as a key point of contact for end users while also handling more complex technical issues and escalations. The Role As a Service ...

least three core modules. Preferred Module Specialisations (choose relevant): Third‐Party Risk Management (TPRM), Integrated Risk Management (IRM), Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer Service Management (CSM), HR Service Delivery (HRSD), Legal Service Delivery (LSD), IT Asset ...

health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering … incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role ...

Your role The Technician II is responsible for executing Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety … environment. This role will participate in the full continuous (24x7) Call Out team together with the other Technicians. What you'll do Provide technical customer service support and perform operational technical interventions for clients, including handling Remote Hands requests. Assist in the implementation of technical projects and support ...

Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES) through our unified Resolution Platform powered by AI, data, and transformative cloud technologies. What You’ll Be Doing Lead technical & business discovery: Conduct thorough discovery sessions to understand customer challenges, perform AI readiness … through the sales cycle: Own the end-to-end technical engagement, from qualification and design through pilot execution, ensuring that each solution aligns with customer goals and compliance standards. Integrate & scale: Architect secure, scalable solutions leveraging Zendesk APIs, middleware, telephony systems, and cloud platforms (AWS, Azure, GCP) that enable ...