101 to 125 of 246 Customer Service Jobs in the South East

time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. … Overtime and standby are paid in line with company policy. Responsibilities/Accountability: To attend to all incidents/requests as directed by the Customer Incident Centre in a courteous and customer focused fashion as per your engineering work instruction guidelines Ensure assigned incidents are monitored, updated ...

Role: Internal Account Manager Location: Witney - Hybrid Salary: £30k-£36K About the Role We are looking for a highly organised, customer-focused Internal Account Manager to join our Procurement team. This is a varied and commercially focused role, responsible for managing the full lifecycle of internal sales and procurement … support. Working closely with schools, consultants, suppliers and internal teams, you will ensure customers receive accurate quotations, timely updates and a high standard of service throughout their purchasing journey. Key Responsibilities: Manage the end-to-end sales process for designated regions, from initial quotation through to order fulfilment. Prepare ...

clients, serving as the relationship manager between your customers and ServiceNow Work with other ServiceNow teams to develop ServiceNow solutions based on each customer's strategic outcomes while leading large virtual teams Oversee growth of global accounts, including development and deployment of worldwide resources Build trust and deep multi … project/IT teams to CxO level Develop a clear roadmap and building capabilities across our clients and ServiceNow teams to promote an outstanding customer experience Achieve financial targets set out for the assigned clients, including Licenses, Renewals and Professional Services Qualifications To be successful in this role ...

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 81 for Q2 2026. Underlying its services is FluidOne’s national fibre network … 000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. ...

education sector. Skills & Experience We're looking for someone who has: Previous experience in a Senior IT Technician or similar IT Support role. Excellent customer service and communication skills. Strong Microsoft 365 administration experience. Experience with Azure Active Directory and on-premises Active Directory. Knowledge of Microsoft Teams ...

with Microsoft SQL Server, Sage or Microsoft Access would be advantageous. Azure, Entra ID, Intune and PowerShell experience would be useful. Strong communication and customer service skills with the ability to support users at all levels. A practical, organised approach with the ability to prioritise issues according ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … response to security events and cyber-threatsConduct security log management and monitoringMaintain information security metricsProvide assistance to core security and threat response teamsCreate MDR service-related reportsCreate cases for clientsTrack and follow up with client through threat neutralizationInteract with clients via various mediumsActively research recent Indicators or Compromise/ ...

role in developing new opportunities, supporting existing customers and contributing to business growth across the EMEA region. The successful candidate will combine sales and customer service skills with excellent organisation, attention to detail and an interest in technology. The Role Manage inside sales activity across EMEA territories, supporting … leads and potential customers by telephone and email, ensuring opportunities are progressed effectively. Use CRM systems to manage sales activity, pipeline development and customer records. Maintain an accurate pipeline of opportunities and support the conversion and closing of sales. Prepare and issue quotations, pro-forma invoices and contracts. Produce ...

role in developing new opportunities, supporting existing customers and contributing to business growth across the EMEA region. The successful candidate will combine sales and customer service skills with excellent organisation, attention to detail and an interest in technology. The Role Manage inside sales activity across EMEA territories, supporting … leads and potential customers by telephone and email, ensuring opportunities are progressed effectively. Use CRM systems to manage sales activity, pipeline development and customer records. Maintain an accurate pipeline of opportunities and support the conversion and closing of sales. Prepare and issue quotations, pro-forma invoices and contracts. Produce ...

completion of probation The Role As a 1st Line Technician, you'll be the first point of contact for IT support issues, delivering excellent service and ensuring users receive prompt and effective solutions. Your responsibilities will include: Providing 1st Line technical support via phone, email and ticketing systems Troubleshooting … devices Managing user accounts and permissions Escalating more complex issues to senior engineers when required Maintaining accurate ticket updates and documentation Delivering an excellent customer experience at every interaction About You We're open to candidates from MSPs or internal IT support environments. The most important thing is that ...

monitoring and support tools. Manage and update support tickets. Assist with IT projects, installations and maintenance, including occasional visits to client sites. Provide excellent customer service. About You We are looking for someone with at least 2 years' IT support experience and a strong technical foundation. You should have … Windows knowledge. Experience with Active Directory, Exchange and Azure. Basic networking and server knowledge. Good hardware and troubleshooting skills. Strong communication and customer service skills. Experience working with ticketing systems. A full UK driving licence and access to a car is preferred. What We Offer ...

close new business opportunities. Utilise networking opportunities and events to proactively develop your pipeline. Identify opportunities for specialists to develop whilst you own the customer relationship and sales cycle. You will nurture footholds into new customers and then identify a full range of opportunities across the SCG product/… service portfolio to include: Hosted IP Telephony Data Connectivity Cyber Security Business Mobile Private Cloud Network Security Managed IT Services Key Tasks Working closely with the prospective customer to understand the underlying requirement, decision criteria and the most appropriate solution from the range of SCG products and services. ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … primary engineering interface with TfL. Working closely with Project Managers, Technical Delivery Managers, Solution Architects, Software and Hardware Engineering teams, Test Engineers and Service teams, the Principal Systems Engineer ensures that engineering solutions meet TfL requirements, contractual obligations and business objectives while balancing technical excellence, cost, schedule and delivery ...

questioning/listening skills. Able to communicate with confidence at higher and lower levels and developing productive working relationships with key customers and suppliers. Customer Focus – Delivers a high level of customer service to our external and internal customers. Initiative – Ability to analyse data and situations, break ...

questioning/listening skills. Able to communicate with confidence at higher and lower levels and developing productive working relationships with key customers and suppliers.* Customer Focus – Delivers a high level of customer service to our external and internal customers.* Initiative – Ability to analyse data and situations, break ...

Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation of our IT systems. Role … Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation of our IT systems. This ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear ...

Location - Witney About the Role My client are looking for a highly organised and customer-focused Executive to join their Procurement team. This is a varied role responsible for managing the full lifecycle of internal sales and procurement activities, from initial quotation requests through to ordering, renewals and after … sales support. Working closely with customers, consultants, suppliers and internal teams, you'll ensure customers receive accurate quotations, timely updates and an excellent service throughout their purchasing journey. Key Responsibilities Manage the end-to-end sales process for designated regions, from quotation through to order fulfilment. Produce accurate ...

Location - Witney About the Role My client are looking for a highly organised and customer-focused Internal Account Manager to join their Procurement team. This is a varied role responsible for managing the full lifecycle of internal sales and procurement activities, from initial quotation requests through to ordering, renewals … after-sales support. Working closely with customers, consultants, suppliers and internal teams, you'll ensure customers receive accurate quotations, timely updates and an excellent service throughout their purchasing journey. Key Responsibilities Manage the end-to-end sales process for designated regions, from quotation through to order fulfilment. Produce accurate ...

www.rm.com/assessment The Technical Author sits within the Product Knowledge & Enablement function of RM Assessment. This role ensures that technical documentation directly supports customer enablement, internal capability uplift, and product adoption. It is a key input to empowering product end users to use our products with knowledge … outcomes. This role also provides an important advisory function in ensuring that product knowledge is consistent everywhere it is consumed — product documentation, training, onboarding, customer education, and internal readiness. This role is pivotal in translating complex technical solutions into clear user guidance for our growing customer base, providing ...

Ensure systems remain secure and compliant with data protection policies Support the implementation of new technologies across the school Liaise with external suppliers and service providers when required Requirements Previous experience in an IT support or IT Technician role Strong knowledge of Windows operating systems and Microsoft 365 Excellent … troubleshooting and problem-solving skills Ability to prioritise workload and manage multiple tasks Strong communication and customer service skills Reliable, organised, and able to work independently Desirable Experience working within a school or educational setting Knowledge of Active Directory, Azure, networking, and cloud-based systems Understanding of safeguarding ...

Security Systems Service & Install Engineer Salary: £39,000 - £44,000 + Benefits Location: Slough + Surrounding areas We are seeking an experienced Security Engineer. In this role, you'll be responsible for servicing, maintaining and installing a range of security systems, including CCTV, intruder alarms, and access control across … looking for: Proven experience servicing security systems (CCTV, intruder, access control) Strong fault-finding and diagnostic skills Full UK driving licence Excellent customer service and communication skills On offer: Competitive salary (£39k-£44k) Company vehicle and tools Overtime guaranteed Training and career development support ...

delivery of materials, fulfilment and wider administrative processes that enable the organisation to run smoothly. Job Requirements Essential Criteria Experience of working in a customer service or supporter-facing role, handling a range of enquiries including some complex or sensitive queries Experience of processing and accurately inputting data … materials used by the team Work collaboratively across the team, providing flexible support and cover for colleagues where required to ensure continuity of service and effective delivery of team objectives. Support the opening, logging and allocation of all incoming mail received at the office, including post, letters, parcels, courier ...

skills and knowledge:3+ years of relevant people leadership experience in a technology-based pre-sales or inside sales positionStrong coaching and development skillsStrong customer service skillsStrong analytical thinking and problem-solving skillsExcellent oral and written communication skillsEngaging and communicating confidently; will present to and collaborate with Sales ...

relevant regulations and organizational policies Communication Skills: Ability to communicate clearly and client facing consultancy skills Teamwork: Collaboration with cross-functional teams, including stakeholders Customer Service Orientation: Focus on meeting internal and external customer needs, providing responsive support, and building positive relationships with stakeholders Continuous Learning: Willingness … additional 10% of your gross basic salary per annum (bonus opportunities and conditions would be discussed with the successful candidate) Death in Service Benefit 4 x salary Internal recruitment initiative - £5k reward per experience hire after 6 months’ successful probation period; £1k reward per apprentice/graduate hire after ...