76 to 100 of 321 Customer Service Jobs in the South East

This Customer Success - Support Associate role sits in Defaqto, part of the Fintel Software & Data Division. About Defaqto We are one of the UK’s most trusted providers of independent financial information, ratings and market intelligence, helping consumers, advisers and financial institutions make smarter financial decisions. We maintain … unbiased product ratings - including our industry-recognised Star Ratings - which assess product quality across insurance, banking, investments, pensions and more. Kickstart your career in Customer Success with a leading fintech brand. Role Overview This isn’t an IT helpdesk role— it's about building relationships, solving problems, and helping ...

firm clients based in the City of London is seeking an experienced IT Service Desktop Support Analyst to join their IT team on a temporary basis for an initial 3-6 month contract. This is a hands-on role providing high-quality 1st and 2nd line support to users … paced professional environment. Key Responsibilities: Provide desktop support for laptops, desktops, mobile devices, printers, and Microsoft 365 applications. Manage and resolve IT incidents and service requests through the ticketing system. Support meeting room and AV technology, including video conferencing facilities. Set up and deploy equipment for new starters ...

Contract Opportunity – 1st Line IT Support £180-£200/day Long term contract potential We're on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems. This role is more than just answering tickets … while also getting involved in small IT projects that add variety to your day. What you'll be doing day to day: Delivering exceptional customer service Managing and resolving 1st line support tickets Keeping ticket queues organised and on track Troubleshooting hardware, software and Microsoft 365 issues Supporting ...

enquiries, preparing quotations, processing orders, and ensuring the correct components are supplied quickly and accurately. If you are technically minded, organised, and enjoy combining customer service with problem solving, this is an excellent opportunity to join a well-established and highly respected engineering business. The Role … Technical Sales Administrator, you will provide front-line technical and commercial support to customers and internal engineers. Your responsibilities will include: Handling customer enquiries via telephone and email Identifying parts using technical drawings, exploded diagrams, and parts catalogues Preparing and issuing accurate quotations Processing customer and web shop ...

Junior Technical Support Executive High Wycombe About the Role We're looking for a motivated and customer-focused Junior Technical Support Executive to join a growing technology team. You'll be supporting a modern business software platform that is being rapidly adopted by businesses across the UK and Ireland. … they use every day. You'll receive full product training and work alongside an experienced team, giving you the opportunity to develop your technical, customer service and business software skills. What You'll Be Doing Providing first-line remote support to customers via phone, email and remote access ...

solve complex business challenges, improve processes end-to-end, and influence change through strong functional expertise. Specialisms You will provide domain expertise across customer engagement and CRM processes within Dynamics 365 Customer Engagement. You will focus on improving customer journeys, enhancing system adoption and ensuring customer … holistic view across processes and domains to identify dependencies and improvements Support prioritisation and decision-making through commercial awareness Build strong relationships across service leads, delivery teams, users and partners Drive continuous improvement across processes and system usage Facilitate workshops and communicate effectively with a range of audiences Coach ...

working with an established AV integration specialist looking to recruit an experienced Audio Visual Service Engineer to support a diverse portfolio of corporate and public sector clients. This is a varied role combining onsite service visits with office-based technical support. You'll be responsible for maintaining installed … collaboration systems, diagnosing faults, carrying out preventative maintenance, providing remote support and ensuring service records are accurately maintained. The position involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required. Description Key Responsibilities Service, maintain and troubleshoot integrated ...

Support Engineer – 6-month contract – Woking My customer is looking for an experienced IT Support Engineer that will be responsible for diagnosing and resolving technical issues across a Microsoft environment, supporting users up to 2nd Line level, and taking ownership of the complete Joiners, Leavers and Movers (JLM) process. … Skills & Experience required from the IT Support Engineer: Microsoft 365 administration and end-user support. Providing 1st and 2nd Line IT Support. ITSM or Service Desk ticketing systems. Joiners, Leavers and Movers (JLM) processes. Windows desktop operating systems and standard business applications. Hardware installation, configuration and troubleshooting. Excellent customer ...

line IT support to users across the business, assisting with hardware, software, and Microsoft 365-related queries. Log, monitor, and resolve IT incidents and service requests through the ticketing system, escalating where necessary. Support the setup and configuration of laptops, desktops, mobile devices, and peripherals. Assist with onboarding … starters. Provide basic support for meeting room and video conferencing technology. Maintain accurate IT asset records and support hardware inventory management. Deliver excellent customer service and desk-side support to users at all levels. Requirements Up to 2 years' experience in an IT Support, Service Desk, Helpdesk ...

will escalate any issues but try and ensure they are dealt with before problems occur. As well as resolving and closing cases to customer satisfaction or escalate to the appropriate person. Responsibilities: Provide a first, and single, point of contact into Services Desks for all supported businesses Ensuring incoming … that sufficient information is recorded in the relevant incident logging software Ensuring that all cases owned are resolved in accordance to the agreed service level agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times Provide problem diagnosis ...

Petersfield. This is an excellent opportunity for an experienced engineer looking to work in a varied role with a strong focus on quality workmanship, customer service, and technical excellence. Key Responsibilities Service, maintain, fault-find, and repair: Intruder alarm systems CCTV systems (IP and analogue) Access control … system upgrades where required. Complete all documentation accurately and in a timely manner. Ensure compliance with current industry standards and regulations. Provide excellent customer service and technical support to clients. Participate in the on-call rota where applicable. Maintain company vehicle, tools, and equipment to a professional standard. ...

About the role We are currently seeking a pro-active, organised and customer-focused Service Desk Analyst to join our Service Desk team. Reporting into the Head of Support UK, you will provide technical and functional support across our Alcidion product suite, ensuring incidents are triaged, investigated … resolved in line with agreed service levels. You will play a key role in supporting our customers across complex healthcare environments, including Electronic Patient Record (EPR) and other health technology solutions operating in live settings. Working as part of a collaborative team, you will ensure incidents are appropriately managed ...

deploying Windows 7/10 Supporting Microsoft Office 2013 Proactively working to improve internal processes Pro-actively identifying potential problems and issues on customer sites Identification of potential opportunities to replace or implement new solutions Key Skills and Experience Very good English communication skills. Great customer service … resolve Windows system and software related issues. Printer setup, management and driver configurations. This is a job for an experienced IT professional with great customer service skills. If you are looking to get into IT this is not the job for you. ...

seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer … vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have ...

seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer … vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have ...

seeking a Trainee Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer … vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have ...

experienced Senior Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer … vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have ...

qualified and experienced Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer … vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have ...

experienced Senior Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer … vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have ...

experienced Senior Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer … vehicle and a valid UK driving licence and ideally at least CeMAP 1 or an equivalent mortgage advice qualification. You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have ...

reduce costs through standardisation, aggregation, and tail spend reduction. Build trusted relationships with internal stakeholders and suppliers, influencing at senior levels. Deliver excellent customer service through clear, proactive communication with internal and external partners. Drive continuous improvement in procurement processes to enhance efficiency and service delivery. Ensure … wide range of stakeholders Strong organisational skills and ability to manage multiple workstreams Solid negotiation, influencing and resolution skills Outstanding communication skills and customer service ethic with strong stakeholder engagement capabilities Self-starter - resilient and tenacious under pressure and willingness to develop skills and experience Knowledge ...

working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer … Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using ...

office-based B2B sales role focused on cold calling, new business generation and account development. This role would suit someone from a telesales, retail, customer service or office-based sales background looking to move into a professional B2B sales environment. Key Responsibilities Make outbound calls to business customers … including cold calling to generate new business Build a pipeline, follow up leads and win new accounts Understand customer needs and present suitable solutions Keep CRM records accurate and up to date Essential Requirements Experience in sales, telesales, retail sales, customer service or another target-driven role ...

high‐security, fast‐paced public‐sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long‐term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi‐layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security‐driven ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...