2nd Line Engineer
- Hiring Organisation
- James Frank Associates
- Location
- Paddock Wood, Tonbridge, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
managing 2nd Line support requests, where you are used to working with users of all levels, providing a high level of technical and customer service at all times, whilst working on a range of day-to-day tasks and project work. Due to the requirements of the role …/LAN connectivity, routers, firewalls and switches Knowledge of backup technologies Work towards both individual and team KPIs Ensure a high level of service is provided and maintained to clients at all times from the Help Desk team Key Experience: Minimum of 3 years’ experience in a technical support ...