151 to 175 of 319 Customer Service Jobs in the South East

Role: Connectivity Service Desk Team Leader Location: London (Full-Time, Permanent) Salary: Competitive + Bonus + Benefits Benefits: Employee Share Plan, Private Healthcare, Pension, Life Assurance, Income Protection, Enhanced Annual Leave, Mental Health Support, Cycle to Work Scheme, Gym Discounts, Travel Loan and more. Our client, a leading provider … connectivity, managed IT and cybersecurity services, is seeking a Connectivity Service Desk Team Leader to lead a team of network professionals responsible for supporting and maintaining critical network infrastructure. This role combines technical leadership with hands-on network engineering expertise, offering the opportunity to shape operational excellence, mentor engineers ...

looking for an experienced and motivated Audio Visual Service Engineer to join our growing team based in Reading. This is an exciting opportunity for a skilled engineer who enjoys fault-finding, maintaining, and supporting a wide range of professional AV systems across commercial environments. As an Audio Visual Service Engineer, you will be responsible for servicing, maintaining, and repairing installed AV solutions, ensuring customers receive exceptional technical support and a first-class service experience. Key Responsibilities Diagnose, service, and repair professional audio visual systems. Carry out planned preventative maintenance (PPM) visits. Respond to reactive service ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers … users, ensuring maintenance and service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with ...

Description Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k – £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. You will … managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed ...

Senior Customer Data Analyst (Contract) £400 per day (Outside IR35) 3-month Contract London-based Hybrid - 2 days in the office This is an opportunity to join a high-impact analytics team on an initial short-term contract, with a clear mandate to deliver both immediate insight and longer … will report into the Head of Analytics and work alongside a close-knit group of analysts. The Role and Deliverables Deliver actionable insights across customer segmentation, behaviour analysis and customer lifecycle trends Build and enhance churn models and retention strategies, identifying opportunities to improve customer outcomes Analyse ...

systems, providing both facetoface and remote assistance to colleagues. Working in a fastpaced, customerfocused environment, you will manage IT incidents, resolve issues within agreed service levels, and ensure systems remain secure, reliable, and fit for purpose. Through your technical expertise and clear communication, you will help colleagues deliver lifesaving … services every day, while contributing to service improvement, projects, and the overall resilience of NHSBTs IT infrastructure. Main duties of the job Your responsibilities will include: You will be required to install, configure and support IT hardware, software and systems across all of our NHSBT sites. You will provide ...

business application support within a modern Microsoft and Apple environment. You'll play a key role in ensuring users receive a first-class IT service while supporting business-critical infrastructure and applications. The Role As an IT Support Engineer, you'll provide technical support across a diverse technology estate … collaboration technologies. Work with the wider IT team to deliver infrastructure improvements and technology projects. Maintain accurate technical documentation and knowledge articles. Deliver excellent customer service while meeting agreed SLAs. Essential Skills & Experience Experience working as an IT Support Engineer, Desktop Support Engineer, Technical Support Engineer ...

Great opportunity for a Help/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem … systems MS Teams and SharePoint Online Apple products A starting salary of £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate ...

Field Engineer VIQU have been approached by a customer who are seeking an IT Field Engineer contractor to provide additional BAU support across multiple client sites. This is a field-based role, requiring regular travel to various locations to provide onsite IT support, deployments, and break-fix services. … successful Field Engineer will have solid previous experience in IT Support within a Microsoft environment and will be committed to delivering excellent customer service. You must be comfortable travelling between sites and have previous experience working in a Field Engineer or mobile IT support role. The role: This role ...

operating platforms. The role suits someone with strong communication skills and a proactive approach to problem-solving, with a genuine focus on delivering exceptional customer service. The role is based in the office at 2/3 times per week, with potential customer site visits as required. … future reference Collaborate with the wider IT team on projects involving network upgrades, hardware replacements, or software rollouts What We're Looking For Exceptional customer service orientation with a proactive attitude towards problem resolution Excellent communication skills to explain technical concepts clearly to non-technical users Proven experience ...

experienced IT Support Engineer looking to join a fast-growing Managed Services Provider where you'll work with modern technologies, varied customer environments and a supportive technical team? We're looking for a talented 2nd Line IT Support Engineer to provide high-quality technical support to a diverse portfolio … support across Microsoft 365, Azure, Windows Server and Active Directory environments. Support networking technologies including switches, firewalls, VPNs and wireless solutions. Manage incidents and service requests within agreed SLAs. Perform root cause analysis on recurring technical issues. Complete routine maintenance, software deployments and system updates. Escalate major technical issues ...

Service Desk Manager Egham £50,000£55,000 We are currently recruiting for an experienced Service Desk Manager to join a well-established and growing Fire & Security business based in Egham . Due to continued expansion and increasing customer demand, our client is looking … driven and highly organised manager to oversee the daily operational performance of their Customer Service Centre click apply for full job details ...

repairs, managed print (MPS), conference-room AV and VIP support, Tech Bar services, hardware builds, and software support as part of the wider service delivery model. Due to account requirements, applicants should be sole UK national and either hold or be willing to undergo DV clearance. We require current … periodic audits Document and improve processes; maintain team SharePoint Printing/Managed Print Services (MPS) Maintain networked HP multifunction printers and manage consumables Manage customer PUK code access Prepare, test, and install new print devices Support print fleet optimisation and audits Tech Bar & Front-of-House Service Provide ...

Fully Onsite, Part time Location - OX3 9DU Contract - 29th June - 4th October Working days - Fri, Sat, Sun Main Purpose of Job To provide a customer focused Help Desk service, supporting the needs of the John Radcliffe Hospital, dealing accurately with all client/customer requests, and managing … complaints in a sensitive and efficient manner. Main Duties & Responsibilities Receive and process customer requests in a timely manner, monitoring all requests to completion of work, in accordance with the service level specification. This is both via phone and emails. Ensure that the relevant information is accurately logged ...

supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme … subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Professional Services Engineer to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions ...

internal teams and external stakeholders. Business Analysis and Projects: Gather, analyze, and document business requirements. Review and improve workflows to enhance efficiency and customer experience. Assist in project coordination and implementation. Prepare user guide, process documentation, and training materials. Develop test cases and perform UAT for system/process … workflow efficiency. People To ask for help and support where necessary. To maintain good team work and work relationship with colleagues and other departments. Customer To demonstrate a comprehensive understanding of the bank’s products and services before engaging in any customer-facing sales or advisory activities. ...

demandITcourses,practicetestsandvirtuallabs. AccesstoBupaEmployeeAssistanceProgramme(EAP)foryouandyourfamily. CycletoWorkscheme. AccesstovendorpricingforpersonalIThardwareandsoftwarepurchases. MicrosoftWorkplaceDiscountProgrammewithsavingsonSurfacedevicesandMicrosoft365subscriptions. Regularsocialevents,team-buildingactivities,andaRefer-a-Friendbonusscheme. About the Role We are seeking a highly motivated and customer-focused Professional Services Engineer to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions … skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with ...

well-established financial services organisation is looking for a Desktop Support Engineer to join its internal IT team. This is a customer-facing role supporting users across multiple London offices, providing high-quality technical support while maintaining a secure and modern IT environment. Key Responsibilities Provide … meeting room AV and printing issues. Assist with endpoint security, patching, compliance and IT documentation. Work with third-party vendors and contribute to continuous service improvements. Key Skills & Experience Experience providing Desktop Support within a corporate environment (financial services experience beneficial). Strong knowledge of Windows 11, Microsoft Intune ...

secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage … assets and equipment lifecycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Required Experience Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience ...

Salary: £31,000 per annum Job Type: Permanent, Full time Hours: 40 hours per week About Us: Countrystyle's mission is to provide outstanding customer service, drive innovation, and set market standards for sustainable quality. We transform waste into a valuable resource to protect precious natural resources. … work in the UK. Candidates with experience or relevant job titles of; 1st Line IT Support Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services Manager, 1stLine Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer ...

hold the full rights to work in the UK**You will play a key role in the design, implementation, support, and continuous improvement of customer networks and the companies global infrastructure. Working closely with customers, suppliers, and internal teams, you will help deliver innovative solutions across VSAT … networking, VoIP, virtualisation, cybersecurity, and cloud-based services.Key Responsibilities of DataComms Technician Design, implement, test, commission, and support customer network solutions.Troubleshoot and resolve complex escalated technical issues.Support the delivery of customer projects from initial design through to deployment and ongoing support.Develop and maintain technical documentation for customer ...

/CD processes Ability to investigate and resolve complex technical issues Strong communication and stakeholder engagement skills Desirable Experience Dynamics 365 Sales, Customer Service or Field Service Power BI and reporting solutions Azure data services and enterprise integration platforms Data migration and CRM data quality initiatives Experience ...

NavCom Field Service Engineer Redhill, Surrey £28,000 + Car Allowance Full-time | Permanent Are you an aspiring engineer with a passion for technology, communications and problem-solving? Do you want the opportunity to work on cutting-edge navigation, satellite communications and maritime technology systems, with ongoing training … genuine career progression? We're looking for a motivated NavCom Field Service Engineer to join a growing technical services team supporting a diverse range of complex communication and navigation systems. This is an exciting opportunity to build your engineering career while working on varied projects across ...

hold the full rights to work in the UK** You will play a key role in the design, implementation, support, and continuous improvement of customer networks and the companies global infrastructure. Working closely with customers, suppliers, and internal teams, you will help deliver innovative solutions across VSAT … networking, VoIP, virtualisation, cybersecurity, and cloud-based services. Key Responsibilities of DataComms Technician Design, implement, test, commission, and support customer network solutions. Troubleshoot and resolve complex escalated technical issues. Support the delivery of customer projects from initial design through to deployment and ongoing support. Develop and maintain technical ...

dedicated individual to manage and grow an existing portfolio of 60+ UK accounts. If you're passionate about safety and compliance and skilled in customer relationship management, this could be the perfect opportunity for you. In this role, you will be responsible for managing a territory of existing accounts … upselling a full portfolio of services to ensure customer satisfaction and account growth. You will be expected to achieve new business, retention, and renewal sales targets while handling day-to-day customer inquiries and issues. Key responsibilities include nurturing customer relationships, identifying opportunities for growth, and delivering ...