176 to 200 of 451 Customer Service Jobs in the South East

enjoy uncovering opportunities, growing customer accounts and delivering genuine value through consultative sales? Are you looking to join a growing IT MSP where you'll have the autonomy to shape client relationships, influence commercial growth and make a real impact? If so, we'd love to hear from you. … privately owned IT Managed Service Provider helping businesses and schools maximise the value of technology through reliable support, strategic advice and exceptional customer service. With more than 15 years' experience and partnerships with Microsoft, Barracuda, KnowBe4, Exclaimer and Webroot, we've built a reputation for professionalism, technical excellence ...

dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer … provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions. Troubleshoot ...

sector properties. The Role Our client is seeking an experienced and enthusiastic multi-skilled Security Engineer to join their established and growing team. The Service Engineer will be responsible for maintaining and servicing security systems in line with customer requirements and industry standards while delivering excellent customer service. Key Responsibilities Service and maintain intruder alarms, CCTV, fire, and access control systems (including Avigilon, Texecom, AJAX, and Advanced). Carry out corrective and preventative maintenance across fire and security systems. Respond to service calls and faults across various systems. Conduct annual service visits ...

role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Mobile support team The Mobile Support … Team Leader role will be responsible for leading the Mobile Support team in delivering Incident and Service Request support across Opus’s EE(BT), O2, and Vodafone customer estates. Operating as a player-manager, the role combines hands-on ticket resolution with day-to-day leadership ...

Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k - £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. You will be managing … incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed in this ...

technical analysis who wants to develop their skills in enterprise software, reporting, process improvement and digital transformation. You'll work alongside experienced consultants, supporting customer environments, resolving technical issues, assisting with system upgrades and migrations, and helping organisations improve the way they manage and optimise their business processes. Responsibilities … projects, including testing and validation activities. Creating reports, dashboards and data extracts using SQL, Power BI and other reporting tools where required. Participating in customer meetings, workshops and technical discussions. Maintaining support documentation, knowledge articles and configuration records. Working with internal teams, software vendors and implementation partners to deliver ...

Analytics function, aligned closely with the UK Retail Office. This role plays a key part in delivering meaningful insight across broking performance, operational efficiency, customer outcomes, and customer experience, supporting performance improvement, Consumer Duty obligations, and ongoing change initiatives.Role Context The role sits within a central operations … provides a single view of operational performance across UK Retail. The successful candidate will work closely with Broking Operations, Sales, Proposition, Centres of Excellence, Customer Experience, and platform teams to ensure insight is accurate, actionable, and operationally relevant. Key Responsibilities • Deliver timely analysis on broking performance, productivity, handling activity ...

strengthen the cyber security of the UK's Critical National Infrastructure and public sector organisations. What you'll do As a VBSE ENOC Service Desk Analyst, you'll play a vital role in keeping mission-critical services running smoothly for Vodafone's business customers. Working in a fast-paced … support, helping resolve incidents, coordinating with specialists, and ensuring customers receive outstanding service. You'll have the opportunity to develop your technical expertise, influence service improvements, and make a visible impact on customer experience every day. Manage incidents and service requests from initial triage through to resolution ...

make a real difference to customers? Thames Water is looking for a highly motivated Project Manager to join our Retail PMO team within the Customer Experience Transformation function on a 19 to 24 month Fixed Term Contract. This is a fantastic opportunity to play a key role in helping … improve customer outcomes. In this role, you will work closely with a Technical Project Manager, senior leaders and cross-functional teams; you'll lead the successful delivery of high-profile initiatives in a fast-paced and evolving environment. Build strong stakeholder relationships, navigate complexity with confidence and use creative ...

role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Technical Services team The Service … working for a good work/life balance The talents we are excited to see You will have the following experience/skills: • Previous Service Desk experience with exposure to Microsoft and connectivity technologies • Familiarity with general Customer Service handling relationships & CRM systems • Understanding of router function ...

highly regulated industries. They deliver enterprise-level IT support, cybersecurity, strategic consultancy and technology solutions, with a strong focus on reliability, security and exceptional customer service. As a Microsoft Solutions Partner and an organisation accredited to ISO27001 standards, they are committed to helping businesses innovate and transform through technology. … cutting-edge technologies, a diverse client base and a collaborative, highly skilled technical environment. The Role Our client is looking for a detail-oriented Service Desk Engineer to join their Build Team. This role is ideal for an IT professional with experience in workstation deployment, device builds and user ...

experienced IT Support Engineer who enjoys solving complex technical challenges, delivering projects and building trusted client relationships? Do you thrive in a varied, customer-facing role where one day could involve Microsoft 365 or infrastructure support and the next a cloud migration, cybersecurity project or network deployment? Looking … cybersecurity, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential ...

supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme … expertise and knowledge. As a 1st Line Support Engineer , you will be the first point of contact for resolving IT issues and providing outstanding customer service. This role requires a combination of technical expertise, problem-solving skills, and effective communication. A flair for customer service ...

Assistance Programme (EAP) Access to private GP appointments Winter flu vaccine Free parking £50 birthday voucher Funded professional memberships, development and learning opportunities Long service recognition awards Summary: Our client is a leading Education ICT solutions provider. The cumulative expertise of our long-established team spans more than seventy … over 270,000 users per year, They are an established market leader in the technology support sector. They have now launched their Unique Service - working with their partners from Belgium and the Netherlands in delivering laptops to schools across the UK - offering a personalised , full-service education laptop ...

Hertfordshire HQ, but will also have responsibility for teams based in Lowestoft, Suffolk and Maiden Newton, Dorset. The role known internally as the National Customer Operations Manager, is a permanent, hybrid working role (3 days a week in the office) with the requirement to travel to our other … sites from time to time. You'll be responsible for ensuring customer orders and quotations are processed accurately, efficiently and consistently, delivering an outstanding experience for our customers while supporting the commercial success of the business. This is more than a customer service role. We're looking ...

Support Camberley, Surrey Up to £30,000 + Excellent Benefits Lloyd Recruitment Services is delighted to be partnering with an established and expanding Managed Service Provider in Camberley. With years of experience supporting SMEs across the UK, our client has built an excellent reputation for delivering first-class … This is an excellent opportunity for someone with around 12 months' IT support experience, proven troubleshooting skills, and a genuine passion for technology and customer service. Please note: Due to the location of the role and client requirements, applicants must include their current location on their ...

expertise and knowledge. As a 1st Line Support Engineer , you will be the first point of contact for resolving IT issues and providing outstanding customer service. This role requires a combination of technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining a good awareness of the commercial element of the role. The key role responsibilities Answering support queries via phone, email and via the ticketing system. Troubleshoot and resolve hardware, software, and network issues. Troubleshooting helpdesk tickets ...

Technical Support Agent/Customer Service Advisor– Automotive Systems Location: Denham (work from the office) Hours: Monday–Friday 7am–6pm, plus some Saturdays (shift system,hours splitted) Hourly Rate: £14.10 per hour (depending on experience) About the Role Our client is partnering with a leading windscreen replacement service … qualified vehicle technician. A general interest or basic understanding of vehicles is helpful, but your main focus will be providing technical and customer support via remote connection tools. Key Responsibilities Connect remotely to vehicles using specialist tooling to perform ADAS camera calibration Provide high-quality support to customers ...

proud to be working on behalf of an ambitious business that is looking for a Digital Customer Success Executive to join its growing team. This is an exciting opportunity for someone who enjoys working with customers, technology and data . You'll manage your own portfolio of automotive customers … ongoing engagement. Delivering online demonstrations, training and best-practice sessions. Reviewing performance data and turning insights into practical recommendations. Identifying opportunities to improve customer engagement and results. Resolving customer queries and coordinating issues internally. Working closely with Sales and Account Management teams. About you You don't necessarily ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide … support other 2nd Line Analysts, offering assistance with escalations and helping to maintain an efficient service desk environment Manage tickets, ensuring all incidents, requests, and problems are addressed within agreed timeframes Collaborate with various teams for problem-solving and project-driven work, enhancing your technical abilities and experience Support ...

Field Service Engineer (Calibration & Test Equipment) Milton Keynes £35,000-£40,000 DOE (flexibility for the right candidate) Monday to Friday 40 hours per week Company vehicle provided for all customer site visits Split between workshop and customer sites ️ UK and international travel required as part … role - a valid passport is essential Temp-to-perm opportunity About the Role We're recruiting for a Field Service Engineer (Calibration & Test Equipment) to join a specialist engineering business based in Milton Keynes. Our client is a well-established, internationally recognised engineering business with more than 60 years ...

provide support in a thriving academy? We are currently looking to appoint an ICT and Reprographics Technician to provide an outstanding IT support service to the staff, students and trainee teachers at Harris Academy Orpington. Our new colleague will be kind and caring. At Harris Academy Orpington we have … Responsibility Your responsibilities will include: Providing high-quality technical support, advice and guidance to staff, students and trainee teachers Ensuring that all incidents and service requests are logged appropriately Retaining ownership of all incident and service request tickets and ensuring staff are regularly updating, re-routing or escalating ...

About the role We're looking for an In-Life Contracts Management Administrator to join our Operations team. You'll be responsible for managing customer service contracts throughout their lifecycle, ensuring accurate contract administration, billing and invoicing while delivering excellent service to customers and internal stakeholders. Main … duties Create and maintain customer contract records. Process billing, invoices and service charges. Manage contract and invoice queries through to resolution. Process annual increases and service terminations. Support departmental projects and process improvements. Work closely with customers and internal teams. Experience and knowledge Strong communication and interpersonal ...

Line Helpdesk Engineer and a 2nd Line Helpdesk Engineer to join a growing IT support team based in Yateley. These are excellent opportunities for customer-focused IT professionals who enjoy troubleshooting technical issues, supporting users and developing their technical knowledge within a supportive and collaborative environment. The 1st Line … escalations, providing advanced support across Microsoft technologies, infrastructure and networking environments. You will also support junior engineers, maintain technical documentation and occasionally visit customer sites when required. Key Responsibilities Provide remote IT support to customers via phone, email and a ticket management system. Diagnose, troubleshoot and resolve a range ...

network issues. Support and maintain automotive-specific systems, including Dealer Management Systems (DMS), OEM diagnostic platforms and connected vehicle technologies. Manage and resolve IT service desk tickets, prioritising issues appropriately and providing a high standard of customer service. Install, configure and maintain IT infrastructure, including: TCP/… user computing. Excellent troubleshooting and problem-solving skills. Ability to work independently while collaborating effectively with a wider IT team. Strong communication and customer service skills. Full UK driving licence and willingness to travel between sites. Desirable IT-related degree or equivalent professional experience. Experience supporting multiple geographically ...