201 to 225 of 247 Customer Service Jobs in the South East

Service Desk Administrator

Hiring Organisation
Excel Engineering Recruitment ltd
Location
Farnham, Surrey, South East, United Kingdom
Employment Type
Permanent
Salary
£28,000
TITLE: SERVICE DESK ADMINISTRATOR LOCATION: Farnham SALARY: £26k/£28k COMPANY INFORMATION Service Desk Administrator Reputable and well-established Building Services company specialising in M&E Engineering including commercial gas, HVAC and electrical maintenance is looking for a Servive Desk Administrator to join their ever expanding team Close … both residential and mobile engineers with various skillsets across London and the South East Excellent reputation for delivering quality and high standards of service Leading organisation in M&E Building Maintenance, Air Conditioning and Commercial/Domestic Heating CANDIDATE INFORMATION Service Desk Administrator As a service desk ...

Field Service Engineer

Hiring Organisation
Lucid Support Services Ltd
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 165 Daily
Umbrella) An opportunity has arisen for a Field Services Engineer to support the installation, maintenance, troubleshooting and repair of IT and communications infrastructure across customer sites. The successful candidate will be responsible for delivering high-quality on-site technical support, ensuring equipment is installed and maintained to agreed service levels while providing exceptional customer service. This role would suit an engineer with strong hardware, networking and end-user support experience who enjoys working independently across multiple customer locations. Previous experience as a Field Services Engineer, IT Support Engineer or similar. Strong hardware break/fix, installation ...

Head of Network Operations

Hiring Organisation
Archangel Lightworks Ltd
Location
Oxford, Oxfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
technology. In this role you will build and lead the Network Operations function, ensuring the reliable operation, deployment, monitoring and maintenance of company and customer-owned ground station infrastructure and associated optical communication services. Your responsibilities will include: Building and leading the Network Operations function, establishing the team, processes … tools and operational standards required to support a growing deployed network Leading operation of the Optical Communication Service, including network planning, service performance, availability and operational readiness, supported by product development Owning the monitoring, maintenance and operational performance of deployed infrastructure, covering both company-owned and customer ...

IT Support Analyst (1st / 2nd Line)

Hiring Organisation
Red King Resourcing
Location
Oxfordshire, Oxford, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum Dep on skills / exp
software applications. Assist with the setup and maintenance of user accounts and permissions. Monitor and manage IT support tickets, ensuring timely resolution and excellent customer service. Conduct regular system updates and patches to ensure optimal performance and security. Provide technical guidance and support to end-users, helping them navigate … interpersonal skills, with the ability to provide clear and concise technical support. Ability to manage multiple tasks and priorities in a fast-paced environment. Customer-focused attitude with a commitment to delivering high-quality support. Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent ...

Threat Analyst 1

Location
Oxford, England, United Kingdom
faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … analysts with the objective of providing best in class monitoring, detection and response services. What you will do Triage potential cyber threats occurring within customer environments Escalate cyber threats to Tier 2 Threat Analysts for response and neutralization Actively research emerging Indicators of Compromise/Attack, exploits and vulnerabilities ...

Infrastructure & Systems Engineer

Hiring Organisation
Adria Solutions Ltd
Location
Oxford, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
£50000 - £65000/annum
processes, documentation and day-to-day operational efficiency. About You You'll be a hands-on IT professional with strong troubleshooting skills and a customer-focused approach. You'll enjoy working closely with users while also developing your infrastructure knowledge and contributing to technical improvement projects. Skills & Experience Previous …/IP, DNS, DHCP, VPNs and VLANs. Experience supporting Windows desktop environments and business IT infrastructure. Strong problem-solving skills with excellent communication and customer service. Ability to prioritise workloads and manage multiple support requests. Experience using IT helpdesk or ticketing systems. Desirable Skills Google Workspace administration. VMware. Veeam ...

Senior Analyst Business Intelligence — 3PL Services Warehouse Operations

Location
Woking, England, United Kingdom
improve the lives of people and animals everywhere. Apply today!# **Job Details**This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that … traditional BA role — you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform ...

Application Support Analyst

Hiring Organisation
IT Talent Solutions
Location
Godalming, Surrey, United Kingdom
Employment Type
Permanent
Salary
£30000 - £37000/annum
effectively manage competing priorities, engage with multiple stakeholders, and maintain a high level of accuracy and attention to detail while delivering excellent customer service. Desirable Skills & Experience Experience supporting CRM, ERP, HR, Finance, or other enterprise applications would be advantageous, as would knowledge of reporting and analytics platforms. … collaborative and supportive environment supporting a diverse application landscape. If you have a strong applications support background and are passionate about delivering outstanding service while driving continual improvement, we'd love to hear from you. ...

Application Support Analyst

Hiring Organisation
Pearson Whiffin IT & Digital
Location
Maidstone, Kent, South East, United Kingdom
Employment Type
Permanent
Applications/Platform Support Analyst We are looking for a proactive and customer-focused IT Platform Support Analyst to join our growing technology team. This is an excellent opportunity for an experienced support professional who enjoys troubleshooting technical issues, working with SaaS platforms, and acting as a key point … platforms. Monitor platform performance using monitoring and alerting tools, proactively identifying potential issues before they impact users. Log, track, prioritise, and manage incidents and service requests through the call logging/ticketing system. Escalate complex issues to appropriate technical teams while maintaining ownership and communication throughout the resolution process. ...

Automation & Process Improvement Analyst

Location
Bletchley, England, United Kingdom
GBPAbout Quantum Mortgages LimitedAt Quantum Mortgages Limited (QML), we are dedicated to revolutionizing the mortgage industry with innovative solutions and exceptional customer service. Established with a vision to simplify the mortgage process, we have grown into a trusted name in the financial sector. Our mission is to offer personalized … work independently and as part of a team.· Adaptable and open to change in a fast-paced environment.· Strong organizational and time management skills.## **Customer-Centric Mindset**· Demonstrates a strong commitment to understanding and meeting customer needs.· Proactively seeks customer feedback to improve services and products.· Prioritizes ...

Technical Support Engineer

Hiring Organisation
Downtown Recruitment
Location
Thame, Oxfordshire, United Kingdom
Employment Type
Permanent
software solutions while developing technical expertise through ongoing training. The successful Technical Support Engineer will work closely with customers, delivering a high standard of service and helping to resolve a wide variety of technical issues. Based in Thame, Oxfordshire. Duties: Provide first line telephone and remote technical support … when required. Keep customers informed with clear and professional communication throughout the support process. Work closely with technical and sales colleagues to deliver excellent customer service. Create technical content such as blogs and videos on common support topics. Deliver software demonstrations and assist with technical presale activities when needed. ...

Modern Work Consultant

Location
Reading, England, United Kingdom
definition and delivery of solutions based on Microsoft 365. The role will work with our customers to design and implement quality solutions, taking the customer on a journey to leverage Microsoft 365 in meeting their needs and ensuring time, cost and quality expectations are successfully achieved. The Modern Work … individual and team player with a ‘make it happen’ attitude. · Someone who aspires to be or is a thought leader and can take the customer on a journey of transformation. · Broad knowledge of solution delivery patterns and practices, application lifecycle management approaches, with experience gained through all phases from ...

Digital Transformation Analyst

Hiring Organisation
Sureserve Group
Location
Waltham Abbey, Essex, South East, United Kingdom
Employment Type
Permanent
Salary
£40,000
compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future. Overview of the Role: The Digital Transformation Analyst supports the delivery … Digital Transformation, the role partners with stakeholders to gather requirements, implement digital solutions and drive continuous improvement initiatives that enhance operational efficiency and service delivery. Key Responsibilities: Provide functional support for core business systems and applications Investigate and resolve system and process-related issues Escalate technical, security and infrastructure ...

Business Analyst

Location
Milton Keynes, England, United Kingdom
water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to work across IMSERV's Customer Experience, Data and Intelligence, and Commercial departments, translating business challenges, customer needs and operational processes into clear and actionable requirements that teams can confidently build … IMSERV's services for new and existing clients and prospects. A key part of the role will be working closely with operational, commercial and customer-facing teams to understand their requirements, identify dependencies and recognise where changes within one department may have an impact across other areas ...

Cloud Billing Team Leader

Hiring Organisation
Marc Daniels
Location
Maidenhead, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
manage workloads, support team development, resolve operational challenges and drive continuous improvements across billing processes. Working closely with teams across Finance, Technology, Operations and Customer Services, you'll play a key role in ensuring billing accuracy, service quality and process efficiency as the business continues to grow. … develop team members, supporting both performance and career growth Act as an escalation point for complex billing queries and operational issues Monitor KPIs, service levels and team performance Support governance, controls, reconciliations and audit requirements Collaborate with stakeholders across multiple business functions to improve processes Identify and implement opportunities ...

Product Manager - Payments

Location
Wallingford, England, United Kingdom
Product Manager to lead one of our most important strategic programmes. Your initial focus will be our payments platform, delivering improvements that enhance the customer experience and support business growth. You'll thrive in this role if you enjoy bringing order to complexity, building alignment across teams, and turning … ambitious plans into successful delivery. Key Responsibilities Product Delivery Drive the delivery of a strategic payments investment, balancing ambitious timescales with quality, collaboration and customer outcomes. Work closely with engineering teams to translate business and customer needs into clear priorities. Proactively identify, manage and communicate delivery risks, project ...

Junior ICT Consultant

Hiring Organisation
turn IT on
Location
Oxford, Oxfordshire, South East, United Kingdom
Employment Type
Permanent
Salary
£26,000
Turn IT on are looking for an Junior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers, join our team supporting one of our schools in Oxford. This role requires you to drive around to different location around … education sector although not essential. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability ...

Regional Sales Manager

Hiring Organisation
Glory Global Solutions
Location
Basingstoke, Hampshire, UK
Employment Type
Full-time
places. Experience of working in the developing economies is important, ideally within East Africa. Key ResponsibilitiesMaintain and develop existing distributor relationships to provide excellent customer service. Identify and qualify new business opportunities and new markets for all Glory products and solutions. Apply all best practices in distribution management processes … selling technology solutions to distributors or channel partners Proven success in growing sales and profitability of business to customers via a distribution channelExemplary customer interaction and negotiation skills. Fluency in English Qualifications: High degree of commercial acumen.3-5+ years' experience of proven success selling technology solutions. REQUIRED SKILLS ...

Commercial Digital Business Analyst role

Hiring Organisation
Randstad Technologies Recruitment
Location
Maidenhead, Berkshire, United Kingdom
Employment Type
Contract
Contract Rate
£50000 - £51000/annum
driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about working in the Healthcare industry then this is an exciting opportunity for you. Please apply ...

Business Analyst - Healthcare

Hiring Organisation
Randstad Technologies Recruitment
Location
Maidenhead, Berkshire, United Kingdom
Employment Type
Contract
Contract Rate
£50000 - £51000/annum
driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want ...

Project Coordinator - Lead

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
Change Manager, managing a team of Project Coordinators who provide administrative support to projects, and manage standard changes across a diverse portfolio of customer projects. As Project Support and Change Manager, you will be responsible for the day-to-day management of the Project Coordination team, ensuring high-quality … administrative support, accurate reporting, effective resource coordination and meticulous record keeping across all projects and changes. Alongside managing the PMO function, you will manage customer standard changes ranging from equipment requests to the implementation of new technical solutions. You will oversee changes from initial request, through scoping to implementation ...

e-Invoicing and Peppol Lead

Location
Gerrards Cross, England, United Kingdom
internal developments Engage in and represent the interests of Causeway within external activities that support our commercial and internal solution objectives Review compliance within customer services and highlight any issues at both a customer or solution level This is a pivotal role responsible for ensuring our e-invoicing … signatures where applicable Ensure product releases meet regulatory requirements before deployment. Establish compliance testing and validation procedures. Monitor and report on compliance levels within customer services and flag risks, actions and likely causes to support maintaining compliance across customer services. ViDA Programme Leadership Lead our interpretation, planning ...

Technical Business Analyst

Hiring Organisation
IMSERV EUROPE LIMITED
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent
Salary
£55,000
commercial bids and propositions to help roll out IMSERV Astral to new and existing clients, while working closely with IMSERVs operations, IT, commercial and customer-facing teams to assess dependencies and understand the potential impact of new requirements across the business. This is not a traditional requirements-gathering role. … Responsibilities Work with the Product Director and Technical Architect to understand and translate market needs into detailed product requirements, engaging IT, operations, commercial and customer-facing teams to draw out and challenge business processes to ensure the target outcomes can be delivered effectively, including structured stakeholder and customer ...

Lead Site Reliability Engineer

Location
Southampton, England, United Kingdom
about? Here at NICE Public Safety , we provide state of the art solutions for the Public Safety & Justice market, providing software as a service for multi-media evidence management and Emergency Contact Centres to a worldwide customer base. We are currently expanding our Cloud Platform Engineering team … ensure we continue to offer exemplary service to our customers. This is a very hands‐on role. You will be involved in ensuring our cloud platforms are observable, measurable, reliable, scalable, and maintainable. It’s likely that the successful candidate will have significant experience in a DevOps, SRE, Cloud ...

Head of Digital Growth M&G Job listing

Location
Reading, England, United Kingdom
Role: Head of Digital Growth Background: M&G Life is accelerating a multi-year transformation of its Individual Life & Pensions business, with adviser and customer experience as the primary engine of growth. Digital Growth is the pillar accountable for the next-generation operating model, platforms … services that our adviser and customer experiences depend on, so that the pace and quality step-change over the next three years. All delivered through digital-first, omni-channel experiences. The Head of Digital Growth partners with the Digital Proposition, Experience Design and Technology leads to shape the next ...