26 to 50 of 265 Customer Service Jobs in the South East

annum Working Hours: 9am – 4pm (Monday to Friday; 32 hours per week) About ClearTrust MSP ClearTrust MSP is a growing UK-based Managed Service Provider delivering proactive IT support, Microsoft 365, Azure, cybersecurity, and cloud solutions to small and medium-sized businesses. We pride ourselves on exceptional customer service and technical excellence. The Opportunity We are looking for a motivated and customer-focused 1st Line Support Technician to join our friendly technical team in Reading. This is an excellent entry-to-mid level role for someone who enjoys solving technical problems and delivering outstanding support ...

drive to learn? This could be the opportunity you’ve been waiting for. We’re recruiting for a growing and forward-thinking Managed Service Provider based in Redhill , looking for a 1st Line Support Technician to join their friendly and supportive team. This is not your typical tech environment … personality, attitude and potential matter just as much as experience. Whether your background is in retail, hospitality, customer service or you’ve already started your IT journey, if you’re motivated, approachable and eager to develop, they want to hear from you. Job Title: 1st Line Support Technician ...

excellent opportunity for someone with a strong operational background in imports and exports who is looking to move into a more technical, customer-focused role within a supportive and collaborative environment. You will work closely with freight forwarders, customs agents, and logistics companies, providing system support and helping customers … operational support to customers within the customs and freight forwarding sector Assist clients with import and export processes using specialist software systems Troubleshoot customer issues and provide effective resolutions Deliver excellent customer service while managing multiple queries Work collaboratively with internal teams to ensure a high standard ...

Accountants Assistant - Customer Support Location: Hybrid, 3 days a week in the Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone ...

experienced Senior Project Engineer to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Head of Projects. You will work closely with the projects … timely responses Attend project meetings and contribute to technical discussions Help train and support team members where needed Maintain high standards of documentation and customer service Our ideal candidate will have: Microsoft certification Networking certification Experience managing ICT projects from start to finish Strong knowledge of: Windows Server ...

Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible … developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain our key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing ...

Title: Field Service Engineer (EPOS) Location: Berkshire Employment Type: Full-Time (40 hrs/week, 5 days over 7 including alternate weekends) Salary: £26,500 + Company Vehicle + Benefits Looking to Build a Career in IT Field Service A well-established provider of IT services to major … retail and hospitality brands is expanding and seeking a Field Service Engineer. This role suits someone who is reliable, customer-focused, and enjoys working in a hands-on environment. Direct EPOS experience isn't essential. Candidates with previous field service or customer-facing experience, a valid ...

Overview The Customer Support Representative is at the frontline of our customer support team, providing professional engagement with Simpro Group customers, and internal stakeholders. What You’ll Do Efficiently handle high volume inbound customer support queries via live phone and/or chat, ensuring that support inquiries … software-related issues, are addressed in a timely and effective manner, developing expertise in the Product area you support. Uphold high customer service standards by ensuring that each interaction is customer-centric, empathetic and aims to exceed customer expectations by striving to provide a positive ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our and get the answers you need, instantly! * JOB DETAILS … will act as the coordination hub for key customer accounts, ensuring service performance is monitored, managed, and continuously improved. You will help keep everything moving smoothly behind the scenes while ensuring customers always feel informed, supported, and valued. This is not just a reactive service desk role ...

Graduate Accountant - Customer Support Location: Hybrid, 3 days a week in the South Reading Area office Why : FinTech SaaS Vendor experiencing huge growth Start date - ASAP Do you have an Accountancy Qualification (AAT) or an Accountancy Degree? Are you passionate about delivering the best customer service … company are a leading FinTech Software Company, experience huge growth and with a reputation for being a market leader. They are looking for a Customer Support Executive to help their customers get the most value and best experience from their technology. This role is the perfection option for someone ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three … Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible ...

Account Manager Based: Remote, with quarterly visits to Waterlooville office and regular customer travel Reports to: Senior Business Development Manager Role Description At The EPOS Bureau, we provide specialist retail technology and integrated payment solutions to independent food retailers across the UK, with a particular focus on farm shops … businesses. As we continue to grow, we're looking for an experienced Account Manager to join the team and take ownership of an established customer portfolio of approximately 200 accounts. This is a relationship-led role focused on customer retention, revenue growth, customer success and payment adoption. ...

Full-Time Permanent Location: Egham - Hybrid working Salary: up to £40,000 per annum + OTE Role Overview: Working closely with the Sales, Product, Customer Operations, Onboarding, and Project Delivery teams will be essential in ensuring a seamless customer experience across strategically important accounts. The primary objective … support customer growth, strengthen existing relationships, maximise adoption of digital delivery solutions, and improve overall retention and commercial performance. Account Manager - Key Responsibilities Become a subject-matter expert across our clients delivery management and eCommerce software solutions Manage and develop relationships with key 3PL providers and strategic customer ...

Service Desk Analyst - 24/7 Shift Rota This role provides 1st line technical support to our customers, troubleshooting problems remotely (by telephone, email, or remote access) or scheduling Field Engineers to provide on-site break-fix support. Service Desk Analyst tasks and responsibilities will include: Ensuring tickets … resolved in accordance with service level agreements (SLAs) Always providing excellent customer service, striving to exceed client and business expectations Liaising with other internal departments and external partners to resolve tickets when required On occasion, assisting the Helpdesk Scheduling Assistant with scheduling Field Engineers for site visits ...

dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development.? Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business … daily operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business . You will efficiently provision all products from the SCG services portfolio for both existing ...

Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Portsdown West, Fareham, PO17 6AD Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

dynamic and fast paced telecommunications business with nearly 60 years experience with a reputation for excellent customer service and unrivalled career development.? Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business … daily operations, all supported by our in-house industry leading technical specialists. You will join the Service Delivery team where comprehensive training and support will be provided to enable your success within the business . You will efficiently provision all products from the SCG services portfolio for both existing ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every request is handled efficiently and professionally. This is not just a support role. ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS Part time -22 Hours per week - Monday to Thursday - 1.30pm - 5.30pm and Friday 10.30am - 2.30pm As a Customer Support & Planning Coordinator, you will be the heartbeat of service delivery - acting as the first point of contact for customers while coordinating field engineers to ensure every ...

Field Service Engineer - South Coast Salary: £40,000 - £45,000 Location: South Coast/Field Based Hours: Flexible field-based schedule starting from 9:00am. Most days consist of 1-2 planned jobs, with engineers finishing once daily work is completed. 40 hours per week, Voluntary overtime at weekends … available Benefits Company van & fuel card Phone & laptop provided 22 days holiday + bank holidays Pension scheme Death in service (2x salary) Private healthcare after 1 year service Quarterly performance-based bonus About the Company Established for nearly 20 years, this independently owned specialist equipment provider has grown ...

Field Service Engineer - Covering the South Coast Salary: £40,000 - £45,000 Location: South Coast/Field Based Hours: Flexible field-based schedule starting from 9:00am. Most days consist of 1-2 planned jobs, with engineers finishing once daily work is completed. 40 hours per week, Voluntary overtime … weekends if available Benefits Company van & fuel card Phone & laptop provided 22 days holiday + bank holidays Pension scheme Death in service (2x salary) Private healthcare after 1 year service Quarterly performance-based bonus About the Company Established for nearly 20 years, this independently owned specialist equipment provider ...

triage and support all customers reporting issues, to assist in ensuring the efficient working of the inhouse Service Assurance team while delivering exceptional customer service to our clients. Responsibilities Working collaboratively with the Service Manager to design and implement effective repo r ting to accurately reflect … with clients while exceeding their expectations Maintaining a process driven work environment. Collating and communicating fault information to ensure quick resolution Enabling continuation of service via utilisation of value-add products Understanding and resolving faults within SLA? Accurately triaging all tickets and passing to relevant support team for those ...

Buckinghamshire Salary: Up to £34,000 Set-up: Hybrid Working, Occasional Client Site Visits Required The Opportunity We're working with a growing and customer-focused IT provider looking to add an enthusiastic IT Support Engineer to their technical team based in Aylesbury. This is a fantastic opportunity … Line experience who enjoys a varied role combining remote support, onsite client interaction, and project exposure. You'll be joining a collaborative environment where customer service and technical delivery are equally valued, supporting a broad client base across Microsoft environments and modern cloud technologies. Responsibilities Providing ...

Field Service Engineer, Laboratory Robotic Systems Basic Salary £50,000 to £55,000 Bonus 10% Company Car - Electric (Tesla) and Hybrid Options Available Pension Healthcare Life Insurance Phone, Laptop Holidays The Role – Field Service Engineer, Laboratory Robotic Systems This market leader seeks to recruit a technically motivated … customer focused Field Service Engineer, responsible for: Service, installation, breakdown, repair and calibration of a wide range of sophisticated medical laboratory automation Support scientific products located at customer sites, including pathology departments, university research, laboratories and pharmaceutical environments Your Background – Field Service Engineer, Laboratory Robotic ...

Support Administrator to join a busy and growing organisation. This is an excellent opportunity for someone who combines strong technical skills with outstanding customer service, building trusted relationships with users and becoming a valued point of contact across the business. The successful candidate will be confident working directly … with employees at all levels, providing a professional, friendly, and responsive support service while ensuring IT systems remain secure, reliable, and efficient. We are looking for someone that is happy helping end users face to face, by email and on the phone. The Opportunity This role is ideal ...