51 to 75 of 246 Customer Service Jobs in the South East

with a long-term vision, and a human-centered culture We have an exciting opening for an IT Field Application Specialist to join our Customer Service team. This position is field based and reports to the Director Customer Service UKI. You will ideally be based … upgrading bioMerieux hardware and software. You are required to provide high level technical support related to the bioMerieux solutions and answer internal and external customer inquiries. This includes troubleshooting remotely and over the phone as well as on-site lab IT support. You will configure, validate and troubleshoot interfaces ...

variety of satellite, air-to-ground, and communication networks. You'll work closely with customers, engineering, product, and network partners to resolve issues, improve service reliability, and deliver a best-in-class customer experience.If you're someone who enjoys solving complex technical problems, thrives in a customer … products and services, including flight deck and cabin communication systems* Support customers and OEMs in the use of satellite connectivity networks, associated hardware, and service compatibility requirements* Partner with satellite network operators and internal teams to investigate customer issues, identify trends, and drive timely resolutions* Monitor network performance ...

activities. Support the organisation and execution of partner events, partner connects, and virtual campaigns. Experience Requirements: Professional experience in sales support, channel operations, administration, customer service, marketing, or a related business function. Bachelor's degree in business administration, Marketing, Communications, or a related discipline preferred Previous internship … written and verbal communication skills with confidence. Proficient in Microsoft Office applications, particularly Excel, PowerPoint, Teams, and Outlook. Strong analytical and reporting capabilities. Strong customer service orientation and commitment to delivering a positive partner experience. Experience working with SFDC, partner portals, or business reporting tools is desirable. Additional ...

variety of satellite, air-to-ground, and communication networks. You'll work closely with customers, engineering, product, and network partners to resolve issues, improve service reliability, and deliver a best-in-class customer experience.If you're someone who enjoys solving complex technical problems, thrives in a customer … connectivity products and services, including flight deck and cabin communication systemsSupport customers and OEMs in the use of satellite connectivity networks, associated hardware, and service compatibility requirementsPartner with satellite network operators and internal teams to investigate customer issues, identify trends, and drive timely resolutionsMonitor network performance and proactively ...

working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician with a keen interest in delivering outstanding customer service to our customers. You will be the first point of contact for technical escalations and will perform routine maintenance checks on customer … Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your workload. Be helpful and approachable. Excellent time management skills. Good communicator. Working knowledge of ITIL. Experience using ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … processes, capture and remediate knowledge gaps, and ensure that Windows platform services can be assumed safely and sustainably. The role will work closely with customer stakeholders, incumbent supplier SMEs, service management functions, infrastructure teams, application support teams, security representatives and programme leadership. The emphasis is on controlled mobilisation ...

operation and evolution of one of the world's largest and most sophisticated ticketing systems. Following a transition period of approximately two years, the service provider will become the primary partner across a network comprising thousands of buses, hundreds of rail and underground stations, retail outlets, customer service … solutions, the project team will manage and evolve all aspects of the system while implementing new technologies to improve efficiency, automate key processes, enhance customer experience, and help create the next generation of transportation ticketing systems. Role Overview The Continual Improvement and Innovation Manager is responsible for leading ...

befulfilling and fun! We are committed to our customers, employees, and thecommunities where we live. We are looking for motivated, enthusiastic team players withgreat customer service skills to provide consultative, implementation, systemsupport, and professional services to a portfolio of assigned Yardiclients! What you will do Advise and institute … business and operationalneeds and goals Collaborate internally with analysts, designers,programmers, sales, and marketing with a focus on meeting client needs andmaintaining high-level customer service standards; complete special projectsrelated to department training and client support; and perform other Yardiduties as assigned What you need to have Bachelor ...

What You'll Be Doing As a Helpdesk & Switchboard Operator, you will: Operate a computer-based switchboard system. Answer and manage incoming calls and service requests. Monitor and respond to alarms, including fire, trauma and security alerts. Record and maintain accurate information and logs. Provide administrative and clerical support … Respond confidently and professionally to emergency situations. Liaise with internal teams and stakeholders to ensure issues are resolved efficiently. Deliver a high standard of customer service at all times. What We're Looking For We're seeking someone who is: A confident and professional communicator. Calm and composed ...

equipment Travelling to different school sites as required Working independently while also being part of a wider support team Providing friendly, professional and helpful customer service Learning and developing your technical skills through hands-on experience About You We are looking for someone who is: Able to demonstrate … experience and a genuine interest in technology Keen to learn and develop their IT skills Friendly, reliable and approachable A good communicator with strong customer service skills Comfortable working independently and as part of a team Organised and able to manage tasks effectively Professional and confident when dealing ...

Contract With A Local Authority Job Purpose The Senior Systems Support Analyst/Team Leader serves as the highest technical escalation point within the Service Desk, leading the investigation and resolution of complex and business-critical IT incidents. The role provides technical leadership, mentoring, and guidance to Service Desk colleagues while supporting major incident management, problem management, and continual service improvement. Working closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ensures the delivery of reliable, high-quality IT support services. Key Responsibilities Act as the senior technical escalation ...

Management in Enterprise Technology Services, you'll join a full-time graduate program and contribute to product and platform initiatives that help shape seamless customer and colleague experiences. Product Management sits at the intersection of business, technology, data, design, delivery, and customer experience. In this role, you will … help frame customer and colleague problems, translate insights into product opportunities, define success measures, support prioritization, evaluate potential solutions, and collaborate with cross-functional partners to build technology products that create measurable value. ResponsibilitiesResponsibilities & What Type of Work to Expect: Partner with Product Managers, Engineers, Designers, Data Analysts, Architects ...

right person. This is an entry-level opportunity combining first-line IT support with the administration and coordination that keeps an effective service desk running smoothly. You might already have around a year’s experience working on an IT service desk, helpdesk or in IT support. Alternatively … learn. What will you be doing? Working alongside the wider IT team, you'll help with the day-to-day running of the service desk and provide support to its users. Your responsibilities will include: ·Providing initial first-line support and helping users with straightforward IT queries and issues. ...

transformation programs. Strong expertise in platform customization, integration, and workflow automation. Technical Skills ServiceNow Modules Experience in one or more of the following: IT Service Management (ITSM) IT Operations Management (ITOM) IT Asset Management (ITAM) Service Catalog Employee Center/HR Service Delivery (HRSD) Customer Service Management (CSM) Governance, Risk & Compliance (GRC) Security Operations (SecOps) Strategic Portfolio Management (SPM) Platform Expertise Flow Designer IntegrationHub Service Portal/Employee Center CMDB and Discovery Event Management Performance Analytics UI Builder Scoped Applications Now Experience Framework Integration Technologies REST APIs SOAP Web Services JDBC LDAP SSO (SAML ...

established B2B managed services division within a wider technology group. This is a senior leadership role with genuine autonomy across strategy, commercial performance, sales, customer retention, people leadership and service delivery. You'll take full ownership of the division's P&L and be responsible for building … profit, budgeting and forecasting. * Lead both managed services and professional services operations. * Drive new-logo acquisition while developing strategic relationships across the existing customer base. * Identify opportunities to introduce managed services to customers across the wider group. * Oversee Microsoft-focused and Azure-led managed services, alongside the continued development ...

hiring four experienced Senior Computer Technicians for our London operation: two full-time and two part-time opportunities. This is a hands-on, customer-facing role for dependable technicians who can manage themselves, protect our reputation and help a busy store perform commercially. Pay and working pattern … hour starting rate, plus performance bonuses • Up to £17 per hour for candidates who can demonstrate successful shop management, excellent verified customer feedback, advanced technical ability and additional commercial skills such as Google Ads, website maintenance or ecommerce • Typical shifts are eight hours • Full-time and part-time roles ...

production environments. Maintain non-production systems and ensure they remain suitable for development, integration and testing activities. Prepare release and build packages for Service Operations to deploy into production. Work with internal teams and external vendors to improve service performance and value. Collaborate with other IT teams … identify and resolve product and service issues during the project phase and, where required, after handover to business-as-usual support. Ensure technical design, security, asset health, operational risk and service readiness are considered throughout delivery. Produce clear internal documentation to enable BAU teams to support new systems ...

technical issues that 1st and 2nd line teams cannot resolve. You will be hands‐on with infrastructure support, patching, software updates, and maintaining service stability across a large and complex environment. You will also play a central role in projects – from onboarding new clients to delivering infrastructure improvements … ticket queue and wait” role – you will be actively shaping how services run and evolve. Expect a strong mix of technical problem solving, customer interaction, and collaborative engineering work, with occasional deep‐dive investigation where the root cause is anything but obvious. Key responsibilities Act as escalation point ...

Line) Location Southampton My client, an established and trusted IT Managed Services Provider have an urgent requirement for a number of technical and customer focused IT Helpdesk Engineers to join their team based at their beautifully refurbished offices. My client is an ISO accredited managed IT support company based … point of contact for technical incidents reported by a diverse portfolio of small to medium-sized business clients. Operating in a fast-paced Managed Service Provider (MSP) environment, your core mission is to log, troubleshoot, and swiftly resolve day-to-day technical issues. You will heavily focus ...

Support Analyst will include: Providing first and second-line technical support to users across the organisation Diagnosing, troubleshooting and resolving incidents within agreed service levels Supporting desktops, laptops, tablets, operating systems, applications and peripherals Providing technical support across networking, telephony, AV systems and remote working environments Taking ownership … third-party suppliers and internal teams to resolve more complex technical issues Providing clear technical advice and support to non-technical users Supporting IT service continuity processes and wider IT projects where required Identifying recurring issues and opportunities to improve the user experience and IT service Required experience ...

/2nd Line Support Analyst (Application Support) Office-Based Full Time, Permanent Are you a customer-focused IT Support professional with experience across 1st and 2nd Line Support and a passion for troubleshooting business applications? We're seeking a proactive and enthusiastic 1st/2nd Line Support Analyst … point of contact for users, diagnosing and resolving IT and application-related issues while ensuring a high level of customer service. Working closely with internal teams and third-party suppliers, you'll support a range of business-critical systems and applications. Key Responsibilities Provide 1st and 2nd line support ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer‐service centres, and 24 river‐boat boarding points. Drawing on over 30 years of experience in urban public‐transport solutions, Indra will manage and evolve … scale transformation programme. This role will serve as the primary point of contact for all Reporting & BI activities, acting as the bridge between the customer, business stakeholders and internal delivery teams. The BI & Reporting Delivery Manager will be responsible for driving the reporting strategy, coordinating multidisciplinary teams, managing priorities ...

report locally out of any of the SHI UK locations.**Role Description***Include but not limited to;** Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.* Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization.* Collaborate … maximum uptime.* Use network tools for administration, maintenance, automation, and visualization reporting.* Provide support services to customers for specific IT related issues.* Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.* Configure Network equipment and execute changes while ...

Bottomline is a global leader in business payments and cash management. This role is a customer-focused Technical Support Engineer who supports Bottomline's Financial Messaging platforms and services, sitting between front-line Support and Operations teams to resolve technical customer issues requiring deeper investigation and broader system … technical documentation, troubleshooting guides and internal knowledge articles Identify repetitive tasks and use scripting, automation tools or AI-enabled solutions to improve efficiency and service quality What You Need Experience in a technical support, application support, service operations or IT operations environment Strong technical aptitude and a structured ...

Trainee Service Technician/Delivery Driver (lates) Oxfordshire area About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything they do? If you're a motivated, customer-focused individual with a clean driving … licence and a can-do attitude, we want to hear from you. We are looking for a dedicated Trainee Service Technician/Delivery Driver to join us, working Monday to Friday across Oxford and the surrounding areas, feeding from our Thame service location. The Benefits - Starting salary ...