Help Desk Admin
- Hiring Organisation
- Fawkes & Reece London
- Location
- Bolton, Greater Manchester, Darcy Lever, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £30000/annum
first point of contact for incoming calls, so strong communication skills and a confident telephone manner are essential. You'll be responsible for handling customer queries, logging information accurately, and ensuring a high level of service is delivered at all times. Key Responsibilities: Answering incoming call and responding … customer enquiries Providing a professional and friendly first point of contact Logging and updating information on internal systems Coordinating with internal teams to resolve queries General administrative duties to support help desk function Requirements: Previous experience in an admin or help desk role preferred Strong telephone manner and customer ...