651 to 675 of 1,104 Customer Service Jobs in the UK excluding London

candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum … network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the clients IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your ...

Where: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne, NE12 8ET Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Start date: January 2027 Shifts: 12 hour shifts on a two week rotation. Monday Tuesday Wednesday Thursday ...

Where: BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne, NE12 8ET Full time: Permanent Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses Start date: January 2027 Shifts: 12 hour shifts on a two week rotation. Monday Tuesday Wednesday Thursday ...

support requests Troubleshooting software, hardware and connectivity issues Supporting the resolution of 1st and 2nd line technical issues Meeting key performance targets and service standards Contributing to process and technical improvements Work closely with colleagues to deliver excellent customer service What we’re looking ...

close new business opportunities. Utilise networking opportunities and events to proactively develop your pipeline. Identify opportunities for specialists to develop whilst you own the customer relationship and sales cycle. You will nurture footholds into new customers and then identify a full range of opportunities across the SCG product/… service portfolio to include: Hosted IP Telephony Data Connectivity Cyber Security Business Mobile Private Cloud Network Security Managed IT Services Key Tasks Working closely with the prospective customer to understand the underlying requirement, decision criteria and the most appropriate solution from the range of SCG products and services. ...

looking for We are looking for someone with excellent communication skills and a can-do attitude, who can focus on giving great service to our customers. What you'll be doing Roles and Responsibilities : Driving the company van for customer deliveries or collections, always ensuring a professional service … other stakeholders across the business. Carry out other adhoc duties as required. Skills & Experience: Previous experience within a delivery/installation role with a customer service focus. Outstanding communication skills. A full, clean UK driving licence with experience of long-wheel based vans. Able to work under pressure ...

Nutshell We have an opportunity for a Service Desk Analyst to join our team within Vistry Services, at our Cheltenham office. As our Service Desk Analyst, you will provide outstanding customer service by resolving incidents on first call utilising 1st and 2nd line support knowledge ...

Company We are a leading provider of innovative security solutions, specialising in CCTV, alarm systems, and integrated security technology. We are looking for a customer-focused and technically minded Support Advisor to join our team. If you have a passion for problem-solving and a background in security systems … cutting-edge products in a supportive and dynamic environment. The Role In this varied role, you will be the first point of contact for customer support, handling queries across phone, email, and face-to-face channels. You will diagnose technical issues, provide pre-sales advice, and assist with product ...

Support Engineer Location: Northampton Job Type : Full-time, Permanent We are looking for an experienced 2nd Line Support Engineer to join a growing Managed Service Provider (MSP) . You will provide 2nd line technical support, troubleshoot IT and network issues, and support Microsoft, cloud and telephony systems. Key Responsibilities … Windows and troubleshooting skills. Experience with Active Directory, Microsoft 365 and networking. Azure, Entra ID, Intune and VoIP experience is desirable. Good communication and customer service skills. Relevant IT certifications are an advantage. Benefits Competitive salary. Flexible Working Arrangements 22 days holiday + birthday, increasing to 25 days. ...

organised backlog. Contribute to business continuity planning and drive continuous improvement across our technology estate Who you are: You'll be a proactive and customer-focused technology professional who enjoys collaborating with others and finding innovative solutions to business challenges. We're looking for someone who has: Experience working … continuous improvement, innovation and learning new technologies. Experience using technology and AI to improve processes and deliver better outcomes. A commitment to delivering excellent customer service and building effective working relationships Why Join Us? At Honeycomb Group, technology plays a key role in helping us deliver great services ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … recruitment keywords: sidmouth devon IT support first line second line third line 1st line 2nd line 3rd line admin administrator tech technical helpdesk service desk ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … recruitment keywords: sidmouth devon IT support first line second line third line 1st line 2nd line 3rd line admin administrator tech technical helpdesk service desk ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … recruitment keywords: sidmouth devon IT support first line second line third line 1st line 2nd line 3rd line admin administrator tech technical helpdesk service desk ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … sidmouth devon IT support first line second line third line 1 st line 2 nd line 3 rd line admin administrator tech technical helpdesk service desk ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … sidmouth devon IT support first line second line third line 1 st line 2 nd line 3 rd line admin administrator tech technical helpdesk service desk ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … sidmouth devon IT support first line second line third line 1 st line 2 nd line 3 rd line admin administrator tech technical helpdesk service desk ...

team to support delivery, business change, audit readiness and compliance. Managing security incidents, breaches, disaster recovery and business continuity activities to minimise risk and service disruption. Ensure security controls are extended across the supply chain and that all technical solutions meet organisational security standards. Monitor industry trends, emerging technologies … degree, together with the ability to operate effectively within a complex information technology environment . Extensive experience in audit and remediation management, information technology service delivery, management reporting, project management, customer service and office administration. Excellent interpersonal and written communication skills, strong planning, problem-solving and organisational ...

lead the build of prototypes and proofs of concept during a short discovery. You will turn discovery findings and architecture decisions into working service-desk and chatbot demonstrations, and guide a more junior developer. What you will do Lead the design, configuration and development of the discovery prototypes. Turn … backlog. Design the prototype's solution structure, data model, components and development standards. Build or direct the build of a structured request intake form; service-desk queues, agent views and request statuses; service level and deadline tracking; dashboards and reporting; approval and escalation workflows; and a chatbot ...

appropriate supervision and in line with agreed requirements Support internally developed applications and investigate incoming errors, ensuring issues are progressed and resolved within agreed customer Service Level Agreements (SLAs) where appropriate Monitor and manage error logs, backups and red box errors received into the support folder, using appropriate … Time result before implementation Support the development and implementation of changes, upgrades and new functionality, including assisting the on-site team during go-live Customer and User Support: Provide technical and application support to customers through telephone, email and other appropriate communication channels Take incoming calls and deal with ...

equipment is stored/dispatched in efficiently About you Applicants for the IT Support Technician role will have: excellent written and verbal communication and customer service skills with a friendly and helpful approach strong attention to detail and an analytical mindset suited to troubleshooting/fault finding familiarity ...

education sector. Skills & Experience We're looking for someone who has: Previous experience in a Senior IT Technician or similar IT Support role. Excellent customer service and communication skills. Strong Microsoft 365 administration experience. Experience with Azure Active Directory and on-premises Active Directory. Knowledge of Microsoft Teams ...

collateral Supporting process improvements across the Sales Operations function The Person The successful candidate will have: Previous experience within sales support, sales administration or customer service Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable Exposure to Sales Operations or Revenue operations would ...

trends, risks, opportunities and root causes, delivering actionable insights and recommendations. Develop, maintain and enhance reporting and performance metrics across warehouse operations, inventory, transport, customer service, labour productivity, costs, budgets and financial performance. Ensure reporting information is accurate, relevant and aligned with business requirements. Own the validation, modelling ...

Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation of our IT systems. Role … Dean Wilson is a well-established and respected legal practice. We are looking for a proactive and customer-focused IT Support Technician Apprentice to join our IT team, providing essential technical support to colleagues and helping to ensure the smooth day-to-day operation of our IT systems. This ...

disaster recovery. An understanding of cyber security, vulnerability management and IT compliance, including TISAX. PowerShell scripting and automation experience. Knowledge of ITIL-based service management and change, incident and asset management processes. Experience working in warehousing, logistics, manufacturing or another operational environment. Strong communication, stakeholder management and customer service skills. A proven track record of delivering infrastructure improvements, upgrades and migrations. Relevant IT qualifications or equivalent commercial experience. Microsoft, VMware (VCP), ITIL Foundation, NetApp or equivalent certifications would be advantageous. Additional requirements Flexibility to travel to other sites as required, participate in an IT on-call ...