676 to 700 of 1,035 Customer Service Jobs in the UK excluding London

Team, you will be providing expert technical support and ensuring incidents and requests are resolved in an efficient and professional manner in line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information … from customers regarding their incidents and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within service level commitments and escalating them to 1st/2nd/3rd line when appropriate Various administration duties such as receiving, packing, and dispatching goods Resolving ...

Description Service Desk Team Lead Location: Ringwood, Hampshire Salary: £27k – £29k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role: Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. You will … managing the incident and request lifecycle. Assist with operational Service Desk cover during busy periods. Identifying and reporting escalations and major incidents. Monitoring and reporting of service desk activity. Feeding in new and innovative ideas. Managing a team of Service Desk Technicians. Skills and Experience To succeed ...

Description Team Leader – 6-Month Contract VIQU IT is working with a valued customer to recruit an experienced IT Team Leader for an initial 6-month contract. This is an excellent opportunity for a people-focused IT leader who enjoys developing teams, driving service excellence, and ensuring … will be responsible for leading and supporting a team of IT professionals, providing guidance, coaching, and operational oversight to ensure a high standard of service delivery. Acting as a key point of contact between the IT team and the wider business, you will help create a collaborative, customer ...

Team Leader – 6-Month Contract VIQU IT is working with a valued customer to recruit an experienced IT Team Leader for an initial 6-month contract. This is an excellent opportunity for a people-focused IT leader who enjoys developing teams, driving service excellence, and ensuring the smooth … will be responsible for leading and supporting a team of IT professionals, providing guidance, coaching, and operational oversight to ensure a high standard of service delivery. Acting as a key point of contact between the IT team and the wider business, you will help create a collaborative, customer ...

/People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer friendly, quality focused service; within a collaborative and supportive team, this may be the job for you! Opportunities for home working … support our customers and implement new functionalities and solutions who share our Trust values of kindness, respect, collaboration and ambition. This role will involve service development, face-to-face training, reporting/analytics, systems administration, project management and much more. This is a great opportunity to develop transferable skills ...

vital network operations within a dynamic environment. What you'll be doing: Monitor and report on all network components to ensure optimal performance Process customer service requests efficiently Create and deploy configurations for new network services Collaborate with Service Management and Customer Authority to deliver seamless … services Provide technical support to Managed Service Providers (MSPs) Maintain accurate network diagrams and documentation Assist with annual Crypto Key Fill procedures Update and maintain the Configuration Management Database (CMDB) Offer technical on-call support out of hours on a 1 week in 4 basis What you'll bring ...

Senior Customer Data Analyst (Contract) £400 per day (Outside IR35) 3-month Contract London-based Hybrid - 2 days in the office This is an opportunity to join a high-impact analytics team on an initial short-term contract, with a clear mandate to deliver both immediate insight and longer … will report into the Head of Analytics and work alongside a close-knit group of analysts. The Role and Deliverables Deliver actionable insights across customer segmentation, behaviour analysis and customer lifecycle trends Build and enhance churn models and retention strategies, identifying opportunities to improve customer outcomes Analyse ...

Description Data Governance ManagerWho are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … organisation, as well as to grow and evolve the use of data providing a better journey for our clients and their customers. Delivering excellent customer journeys is core to Diligenta’s ‘One Diligenta’ model strategy and is key to Building “Purpose and Pride”. Responsibility for and governance around ...

Description Data Governance ManagerWho are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … organisation, as well as to grow and evolve the use of data providing a better journey for our clients and their customers. Delivering excellent customer journeys is core to Diligenta’s ‘One Diligenta’ model strategy and is key to Building “Purpose and Pride”. Responsibility for and governance around ...

Data Governance Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … organisation, as well as to grow and evolve the use of data providing a better journey for our clients and their customers. Delivering excellent customer journeys is core to Diligenta’s ‘One Diligenta’ model strategy and is key to Building “Purpose and Pride”. Responsibility for and governance around ...

Data Governance Manager Who are Diligenta? Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that … organisation, as well as to grow and evolve the use of data providing a better journey for our clients and their customers. Delivering excellent customer journeys is core to Diligenta’s ‘One Diligenta’ model strategy and is key to Building “Purpose and Pride”. Responsibility for and governance around ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. … role is the variety of work, the investment in staff development and the opportunity to work with modern Fire & Security technologies across a diverse customer base. Engineers are trusted to manage their own workload while receiving strong operational support from an experienced management team. Salary & Benefits ...

industrial and public sector environments throughout the UK. This represents an excellent opportunity to join a growing business with a strong reputation for quality, customer service and employee development. The company continues to invest heavily in its engineers through ongoing training, support and career progression opportunities. … role is the variety of work, the investment in staff development and the opportunity to work with modern Fire & Security technologies across a diverse customer base. Engineers are trusted to manage their own workload while receiving strong operational support from an experienced management team. Salary & Benefits ...

seeking a customer-focused 1st Line Support Engineer to join a growing internal IT function. This role sits at the heart of day-to-day technology operations, supporting colleagues across the business and helping ensure users have reliable, secure access to the systems and tools they need … users are appropriately provisioned and deprovisioned. Support device deployment, configuration, maintenance, and replacement programmes. Assist with software licensing, application rollouts, and system upgrades. Monitor service requests and incidents, ensuring timely resolution in line with agreed service expectations. Maintain accurate records of assets, user accounts, and support activity. Provide ...

supportive operations team. This is a fantastic opportunity to gain hands-on experience in a commercial environment, working closely with sales, operations, finance and customer-facing teams. You'll develop valuable business skills, learn how a successful organisation operates, and build a strong foundation for future career progression. … eager to learn, this could be the perfect role to kick-start your career. What You'll Be Doing Supporting the processing of customer orders and commercial agreements Managing contracts, subscriptions and related administration Maintaining accurate customer records and business data Working with internal systems and Microsoft Excel ...

supportive operations team. This is a fantastic opportunity to gain hands-on experience in a commercial environment, working closely with sales, operations, finance and customer-facing teams. You'll develop valuable business skills, learn how a successful organisation operates, and build a strong foundation for future career progression. … eager to learn, this could be the perfect role to kick-start your career. What You'll Be Doing Supporting the processing of customer orders and commercial agreements Managing contracts, subscriptions and related administration Maintaining accurate customer records and business data Working with internal systems and Microsoft Excel ...

Associated Services. We have an administration position working within Internal Sales and Engineering. Role Principal Accountabilities; Support the overall account relationship by providing service and support to assigned customer base. With the support of the internal teams the functions would be to maximize margins, gain market share … drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems. Function as a support between Arrow internal and external staff ...

your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a dynamic Customer Success Executive to join our Commercial this role, you will be responsible for the delivery of quality services, creating customer loyalty, and retaining … will join a high-performing team in the United Kingdom that partners with Account Managers and Account Executives to provide comprehensive support across all service lines. What Youll Do (Core Responsibilities) In this role, you will: Manage Strategic Relationships: Build and maintain deep customer relationships to understand organisational ...

Great opportunity for a Help/Service Desk professional with at least 2 years of experience to further their career working for an expanding IT services client at their head office in Maidenhead, Berks. You will have exceptional customer service and communication skills along with strong problem … systems MS Teams and SharePoint Online Apple products A starting salary of £29000 plus benefits and a great career path into 2nd line and service desk lead opportunities for the right candidate ...

About the role As an IT Service Desk Analyst, youll be the first point of contact for technical support across DFS.Youll provide friendly and efficient assistance with a focus on getting things right the first time, ensuring our colleagues stay connected, supported, and empowered to do their best work. … Team to collaborate to solve problems/incidents and prevent recurrence Were looking for someone who has At least 12 months experience in a Service Desk or end-user support role Active Directory experience, basic user setup and administration Knowledge of operating systems, Google Workspace/Chrome OS, Windows ...

Title: CRM AnalystSalary: £14.49Location: MaidenheadContract: 9 monthsShift Pattern: 09:00Am - 05:00pm Key Responsibilities Customer Portal & CRM Operations Manage Data Change Requests (DCR) in Salesforce by merging and matching customer registrations with database records. Track completed and incomplete registrations while reviewing analytics to understand platform uptake. Triage customer issues and support customer service and e-solutions teams. Assist with operations such as sample loading, inventory checks, and target list validation. Salesforce Effectiveness (SFE) Track and report on Sales Team performance to support the SFE Manager. Lead training for new starters on digital tools, including PowerBI ...

Field Engineer VIQU have been approached by a customer who are seeking an IT Field Engineer contractor to provide additional BAU support across multiple client sites. This is a field-based role, requiring regular travel to various locations to provide onsite IT support, deployments, and break-fix services. … successful Field Engineer will have solid previous experience in IT Support within a Microsoft environment and will be committed to delivering excellent customer service. You must be comfortable travelling between sites and have previous experience working in a Field Engineer or mobile IT support role. The role: This role ...

acres of the UKs countryside and coastline. We are recognised leaders in forestry, natural capital, and sustainable investment. Youll assist the development of departmental service improvements, supporting the existing IT Systems and Infrastructure landscape. Youll also work on the security culture across Bidwells, understanding vulnerabilities threats and supporting cyber … have sufficient training and knowledge to provide cover to other team members where required. With support, plan and undertake project work, including design, and service improvement work. Ensure technical documentation is created and kept up to date IT Estate Management Work within the team to support the Infrastructure ...

established and growing organisation that is investing heavily in its technology function. As part of their continued expansion, they're seeking a proactive and customer-focused IT Support Analyst to join their team. This is an excellent opportunity to become a key member of a supportive IT department, where … resolutions Assisting with the maintenance and updating of desktop applications and network infrastructure Supporting system upgrades, deployments and rollout projects Working within agreed service levels and ensuring a high standard of customer service What we're looking for: Previous experience in an IT Support, Service Desk ...

including setting performance goals, providing coaching and development opportunities, and conducting performance evaluations* Coach Account Managers through deal strategy, account growth and developing a customer roadmap* Maintain a deep understanding of the supply chain software market and customer needs, and use this knowledge to drive sales success* Establish … maintain relationships with key customers, industry partners, and influencers* Collaborate with other departments, including marketing, product development, and customer service, to drive sales success* Report on sales performance, including regular forecasting and pipeline management* Continuously evaluate and refine sales processes to maximize efficiency and effectiveness**What ...