501 to 525 of 2,785 Customer Service Jobs in the UK

Account Management Executive

Location
Lewes, England, United Kingdom
Customer Success | Account Management | Customer Support | Negotiation | Upselling A well-established international technology manufacturer operating within the public transport sector is looking for an Account Management Executive to join a newly established Account Management team. The business has experienced strong growth in recent years and is continuing … develop its customer-facing functions as part of wider technological and organisational change. This is an opportunity for a motivated, customer-focused professional to manage and develop relationships with an established portfolio of customers, moving interactions from reactive support towards proactive, long-term partnership. The role reports ...

Service Lifecycle Management (SLM) SME

Location
Stevenage, England, United Kingdom
About the role MBDA is currently implementing a Digital roadmap that includes the Service Lifecycle Management (SLM) tool. The Service Lifecycle Management (SLM) tool is a key component of our back-office architecture, designed to centralise and harmonise in-service configuration and maintenance information to ensure peak … single source of truth," providing process and terminology standardisation across Natco and its various programmes. Its primary purpose is to manage and control in-service configurations, providing end-to-end support for product lifecycle configuration and critical maintenance activities, including Technical Events, Retrofit Campaigns, and MLRs (Mid-Life Reviews ...

Customer Service Platform Manager MUK

Location
Verwood, England, United Kingdom
develop and grow our GFKA after sales (parts, service and service s ) business by: Collaborating with the BDM – National to develop new and existing fleet customers throughout the UK and Ireland, building strong relationships at all levels within customer organisations, ensuring regular contact at the most senior … level Driving customer satisfaction through the delivery of exceptional service support (commissioning, servicing, troubleshooting and repairing machines within compressed timeframes) Driving customer reliance on compelling asset-life solutions (genuine parts, attachments & fluids, certified labour, connectivity, finance, extended warranty and the CSP platform) Collaborating with our dealers ...

Reception Associate - Ethos Farm

Location
Greater London, England, United Kingdom
50EB team to deliver an exceptional experience for occupiers and their guests. By providing a warm welcome, proactive support and consistently high levels of service, the Reception Associate will help create a positive and memorable environment where people genuinely enjoy spending time and want to rave about us. … responsibilities Giving occupiers and their guests a warm welcome and farewell, demonstrating our Service Personality so that everyone wants to rave about us! Support occupier engagement activities, helping to create a welcoming and connected building community. Helping to keep the site safe and secure by complying with access control ...

Retail Assistant - Samsung Experience Stores - Part-Time

Location
City of Edinburgh, Scotland, United Kingdom
Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand’s ethos and providing inspirational customer service. Your main focus will be on enriching customers’ connected lives through unrivalled interactions, introducing them to Samsung’s products and services. Core Responsibilities … Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience. Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression. Customer Sales: Showcase Samsung products and services to customers ...

Team Manager - Microsoft Surestep

Location
Reading, England, United Kingdom
through the Westcoast Cloud expertise and offerings, as well as assisting your team in helping them accelerate Microsoft’s Partner Offerings. You’ll visit customer sites for meetings, presenting the full range of Cloud products and services – selling the benefits, running training bootcamps, lunch and learns and attending … events. As the main point of contact for our Surestep ambassadors, yourself and your team will be expected to deliver a high level of customer service when supporting them with queries and issues and going above and beyond to provide support where and when necessary. You’ll need ...

Senior Manager, Payment Operations

Location
Bradford, England, United Kingdom
based in Bradford. This is a 15 month maternity cover. Our mission is to provide simple and efficient processing with controlled, high-quality service, enabling our customers to excel in their own service delivery. The Payment Operations team is responsible for several key areas including … processing of all financial transactions such as billing, customer payments, accounts payable & receivable, in compliance with supplier accounts, applicable legislation and internal policies Operational cash forecasting and working capital tracking Processing supplier payments & employee expenses This is a key role within the Payment Operations function, with a dedicated focus ...

Support Centre Analyst

Hiring Organisation
Hackajob Ltd
Location
Leicester, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£28,000
technical support, efficiently logging incidents into ServiceNow. Prioritise, manage, and resolve first-line hardware and software queries within reasonable timeframes to deliver an excellent customer service experience. Take ownership of user queries, keeping stakeholders at all levels of management regularly updated on progress. Collaborate closely with internal … support teams. Promote the Support Operations department professionally, keeping pace with new systems and software developments. What Youll Bring: Proven experience working in a customer-facing environment, customer service role, helpdesk, or call centre setup. Outstanding communication skills and an excellent telephone manner, with a strong command ...

Field Service Engineer

Location
Swavesey, England, United Kingdom
Swavesey, United Kingdom//Engineering//With Professional Experience We are seeking a UK-based field service engineer, to work as part of the wider AIXTRON Customer Service team looking after customers in both the as well as in the Europe region. This person will … install, upgrade, service/maintain, troubleshoot and provide technical support for AIXTRON’s MOCVD (metal organic chemical vapour deposition) systems. This person needs to be customer-orientated, hands-on and resourceful at problem solving, and be able to travel both within the UK (full UK driver’s licence ...

Director of Global Managed Services – EMEA & APAC

Location
Greater London, England, United Kingdom
bonus and company benefits Please note this role is not managing technology programmes or an IT Delivery implementation role - it is managing a Client Service Delivery team - please refer to the job description before submitting an application Kinly is a unified global leader in collaboration, systems integration, and managed … transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. We now have an exciting new opportunity for a proven leader within ...

Help Desk Lead

Location
Leeds, England, United Kingdom
meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Lead Helpdesk CBRE Global Workplace Solutions is a leading global … ensuring calls are processed accurately and in a timely manner, in line with defined process. Ensure the Team are appropriately equipped to deliver exceptional customer service, through a robust education, training and upskilling plan. Evaluate and adapt business process, for the purpose of continuous improvement, ensuring changes ...

IT Field & Service Analyst

Hiring Organisation
Hays Technology
Location
Oxfordshire, Oxford, United Kingdom
Employment Type
Contract
Contract Rate
£22.36 - £24.47/hour £22.36 - £24.47 Umbrella
Your new company Hays are working with a large public sector organisation to recruit two IT Service Analysts to join their customer support function. This is a hands-on, customer-focused role supporting colleagues across a busy corporate environment, providing a mix of remote service desk … support, face-to-face assistance and field-based support across local sites. Your new role You will work as part of the IT Service Desk and Customer Support Team, providing first and second line support to users by telephone, email, remote support tools and in person. You will ...

Service Desk Analyst

Hiring Organisation
Arcona Group Ltd
Location
Harlow, Essex, United Kingdom
Employment Type
Permanent
Salary
£28000 - £32000/annum + Package + Bonus
seeking a proactive and customer-focused Service Desk Analyst to join our growing IT team. This position is ideal for someone who has already gained around 2 IT support or service desk environment and is looking to further develop their technical skills through a recognised apprenticeship programme. … part of the IT Service Desk team, you will provide first-to-second-line technical support to users across the organisation, helping to troubleshoot and resolve hardware, software, and account-related issues. You will work closely with experienced IT professionals, gaining exposure to a wide range of technologies while ...

Fire And Security Engineer

Hiring Organisation
Secure and Recruit Ltd
Location
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
Employment Type
Permanent
Salary
GBP 38,000 - 45,500 Annual
Fire And Security Engineer - Installation and Service Roles Available Package Details Basic salary up to 45,500 Travel paid minus 15 minutes each way 23 days holiday + Bank Holidays 175 standby payment 1 in 6 call-out rota - Call-out optional for Installation Engineers Weekly pay Predominantly commercial … alarm, security and life-safety solutions , supporting commercial customers through installation, servicing, maintenance and technical support. With a strong focus on engineering standards and customer service, this is an opportunity to join a structured operation where engineers are trusted to work independently while having the support ...

Customer Services Officer

Hiring Organisation
Morgan Mckinley (Crawley)
Location
Horsham, West Sussex, United Kingdom
Employment Type
Permanent
Morgan McKinley is recruiting a Customer Services Officer on behalf of a leading organization. This agency role involves delivering outstanding support to clients, internal teams, and partners, ensuring high standards of service, compliance, and efficiency. The ideal candidate will be customer-focused, proactive, and able to manage … multiple priorities in a fast-paced environment. Main Duties and Responsibilities: Respond promptly and professionally to customer questions Assist with data analysis, cleansing, and system migrations Support the rollout of new systems and processes Deliver training sessions in person and remotely Test system updates and provide feedback Follow policies ...

IT Specialist, EMEA & Global Support

Location
Greater London, England, United Kingdom
Monitor, triage, and resolve helpdesk requests in Jira Service Management, Slack channels, and email Provide timely acknowledgments and updates within defined SLAs to end-users worldwide Troubleshoot OS, connectivity, application, and endpoint issues on macOS, Windows, and Linux devices Collaborate with Workplace, Engineering Operations, HR, and Security teams … troubleshoot, and recondition used computers for reuse or certified e-waste disposal/sanitization Handle physical movement of equipment Requirements Prior experience providing technical customer support or a technical and customer-centric attitude 5+ years of relevant experience in Helpdesk, Desktop Support, or System Administration Hands-on experience ...

Desktop Support Team Lead

Hiring Organisation
Gattaca
Location
Lancashire, United Kingdom
Employment Type
Contract
looking for a dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer … User Computing professional looking to combine operational leadership with service improvement and digital transformation initiatives. You'll be responsible for managing a team of Desktop Engineers, ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation ...

Client Onboarding Executive

Location
Greater London, England, United Kingdom
Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable … remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer ...

Client Onboarding Executive

Location
Milton Keynes, England, United Kingdom
Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable … remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer ...

Technical Lead

Location
Wychavon, England, United Kingdom
Technical Lead based in Hindlip. In this role, you will manage 3rd line and technical support teams and ensurea quality end-to-end ICT Service for our public service client. This is perfect for a candidate looking to take up a role in an essential sector … related discipline. Experience with Microsoft Products, networks, VMware, Storage and Back-up Storage, various OS environments and Business applications. Excellent level of customer service skills. Experienced in 3rd or 4th - line support (subject matter expert) Knowledge of emerging technology and current industry best practices. ITIL certification - ideal ...

Client Insights Manager - Retail Media

Location
Yeovil, England, United Kingdom
ground up? We’re launching CoreIQ, a brand-new proposition within our growing Retail Media team, giving our vendor partners access to the rich customer, market and ecommerce data behind Screwfix. And we’re looking for a Client Insights Manager to help make it a success. This is more … than a traditional client or customer success role. You’ll be joining at the start of CoreIQ’s journey, helping shape how we onboard clients, drive adoption and make sure our vendor partners are getting genuine, measurable value from the platform. You’ll be vendor‐facing alongside our Sales ...

Deskside Technician

Hiring Organisation
ECS Resource Group Ltd
Location
Queenborough, Kent, United Kingdom
Employment Type
Permanent
Salary
£32000 - £35000/annum
Deskside Technician Location: Rochester Salary: Up to £35,000 per annum Hours: Full Time, 37.5 hours per week We are seeking an experienced and customer-focused Deskside Technician to join a busy IT support team, providing hands-on technical support and acting as a key escalation point for complex … issues. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting, delivering exceptional customer service, and taking ownership of incidents through to resolution. The Role As a Deskside Technician, you will provide second-line support across desktop hardware, software, applications, and end-user devices. Working ...

Deskside Technician

Hiring Organisation
ECS
Location
Scunthorpe, Lincolnshire, North East, United Kingdom
Employment Type
Permanent
Salary
£35,000
Deskside Technician Location: Scunthorpe Salary: Up to £35,000 per annum Hours: Full Time, 37.5 hours per week We are seeking an experienced and customer-focused Deskside Technician to join a busy IT support team, providing hands-on technical support and acting as a key escalation point for complex … issues. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting, delivering exceptional customer service, and taking ownership of incidents through to resolution. The Role As a Deskside Technician, you will provide second-line support across desktop hardware, software, applications, and end-user devices. Working ...

Recruitment Coordinator

Hiring Organisation
Worcestershire Acute Hospitals NHS Trust
Location
Worcester, WR5 1DD, United Kingdom
Salary
£25760.00 to £27476.00
their pre-employment checks (ID and Right to Work Checks as well as other NHS specific safer recruitment requirements). You will have great customer service skills and attention to detail and using your previous administration experience to support the team and our candidates. You will need … model with a combination of office and home working. Main duties of the job The key purpose of the role is to deliver a customer focused recruitment service in line with NHS Employment Check standards, NHS requirements and Trust Policies. To undertake transactional recruitment activities, ensuring that recruitment ...

Technical Account Manager

Location
Greater London, England, United Kingdom
Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and Technical Account Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers. … Account Manager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills. Responsibilities Ensure data is protected from insider threats, cyber-attacks, and policy violations Onboard Customers to Varonis platforms and deliver ...