501 to 525 of 2,788 Customer Service Jobs in the UK

Peterborough based client is looking for a highly organised Service Desk Controller to join them on a full-time permanent basis, working Monday to Friday working 40 hours per week, between the hours of 7:30 am 5 pm on a rota basis. Opportunity to work from home … week after successful probation. As a Service Desk Controller, you'll be responsible for handling customer service requests, scheduling field engineers, coordinating parts, and ensuring maintenance and breakdown calls are managed efficiently to deliver excellent customer service. Key Responsibilities for the Service Desk Controller Handle ...

Public Sector business. You will be in charge driving major enterprise accounts, establish relationships and provide direct touch across all levels of the end customer, engaging with the top SI.You will be in charge of driving major enterprise accounts, establishing relationships, and providing direct touch across all levels … customer, engaging with top Systems Integrators (SI). Your ability to penetrate new customers and organizations within your assigned accounts is essential to your being successful in this role. Cross-functional teams from Appian Marketing, Business Development, Customer Success, and Solution Consulting functions will provide support and tools ...

Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group. Why join us now? We are at a very exciting place in our transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst ...

Role: Digital Service Desk Analyst Location: Norwich or Chelmsford, UK Duration: 3-Month Contract (Inside IR35) Hours: 37.5 hours per week, Monday to Friday rota (08:00-16:00 or 10:00-18:00) Job Summary Provides first-line technical support and customer service to Trust staff … across all sites. Logs, manages, resolves, or escalates IT incidents and service requests using the call management system in line with SLAs. Key duties include supporting Smartcard (RA) services, remotely managing asset tracking (CMDB), and escalating Major Incidents. This is a fully on-site, phone-focused role requiring participation ...

maintaining a range of security systems, including intruder alarms, CCTV, fire alarms and other similar. You'll be confident working independently, delivering excellent customer service and travelling throughout London and the surrounding counties. Security Systems Engineer Key Responsibilities * Service, maintain and fault-find on a wide range … servicing issues and report any non-conformances in line with company procedures. * Ensure all work is completed to a high standard while maintaining excellent customer relationships. * Accurately complete service documentation and maintain company records using electronic devices. * Work safely and professionally, complying with industry standards and health & safety ...

clients. Our Welcome Experience Specialist should convey an attitude where no request is too big and no detail is too small, creating a personal service to all those entering clients which includes guests and internal stakeholders, while promoting and nurturing a culture of excellence. They will convey a friendlier … Support • Greet all guests and staff with genuine warmth, professionalism and promptness, creating a welcoming first impression that reflects our commitment to exceptional customer service. • Communicate visitor and guest arrivals efficiently and courteously, ensuring seamless coordination between landlord teams and a smooth experience for all parties. • Maintain comprehensive knowledge ...

manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees and SAS business customers. In this position, you will offer leadership to ensure that our staff operates … peak efficiency and effectiveness.You will support delivery, operational and success capabilities across the business that share the objective of providing the highest levels of customer service while maintaining overall financial goals in support of SAS Managed Cloud Services revenue growth and profitability. Defines and oversees the development ...

manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees and SAS business customers. In this position, you will offer leadership to ensure that our staff operates … peak efficiency and effectiveness.You will support delivery, operational and success capabilities across the business that share the objective of providing the highest levels of customer service while maintaining overall financial goals in support of SAS Managed Cloud Services revenue growth and profitability. Defines and oversees the development ...

manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees and SAS business customers. In this position, you will offer leadership to ensure that our staff operates … peak efficiency and effectiveness.You will support delivery, operational and success capabilities across the business that share the objective of providing the highest levels of customer service while maintaining overall financial goals in support of SAS Managed Cloud Services revenue growth and profitability. Defines and oversees the development ...

Time Advisor, you'll be responsible for processing a wide range of payroll, time management and HR administration activities, ensuring accuracy, compliance and outstanding customer service at every stage. Working within a fast-paced environment, you'll support colleagues and stakeholders with payroll-related queries, manage key administrative … flexible benefits queries Administration and support of the e-pay system Mail merge communications and departmental correspondence Liaison with the external e-payslip provider Customer Support Provide professional and customer-focused support via telephone and ticketing systems. Assist internal stakeholders with payroll and HR-related queries. Ensure Service ...

diverse as development of new biomaterials, carbon capture to achieve net zero targets and EV battery development. An opportunity exists to join our Customer Support Team at our Manchester HQ as a Customer Support Service Engineer with frequent travel (~50%) to continental Europe, occasionally further afield. … role would suit a customer facing candidate, comfortable with the operation and maintenance of complex instrumentation and a passion for travel. A German speaking candidate would be a huge advantage. Responsibilities On customer site installation of upgrades, delivery of warranty work, ad-hoc maintenance and planned preventative maintenance ...

systems and services.The ideal candidate will have a strong understanding of Microsoft 365 and a broad background in IT support, with excellent troubleshooting and customer service skills. Responsibilities Provide 1st and 2nd line support to end users across hardware, software, and business applications. Manage and support the Microsoft … including account creation and access management. Assist with device builds, deployments, and software installations. Manage tickets through to resolution, ensuring a high level of customer service. Escalate complex issues where required and work with third-party suppliers. Maintain IT documentation and contribute to process improvements. Experience Required Previous experience ...

place where you can come Unleash your Spirit by making an impact each and every day.What makes this a great opportunity As an IT Service Delivery Analyst, you will act as a liaison between the business and IT organization. You will be responsible for managing and resolving tickets … responsibility of the local teams.Role Responsibilities• Represent IT to the business, and be the voice of the business to IT• Align IT service offerings with business strategies, goals, and objectives• Participate in and collaborate with the Global Service Delivery teams• Troubleshoot 1st and 2nd level IT related issues ...

summary At Horder Healthcare we are committed to delivering the very best patient service starting from the initial patient enquiry (NHS or private) through to booking, treatment, recovery and discharge. This is a key role within the Patient Services Team. The Patient Services Advisors are responsible for handling … making all bookings (Outpatients and surgical) related to a patients pathway. The role will ensure that there is consistently high standards of administrative service to patients irrespective of their referral route which is embedded throughout the culture and working practices of the team. Based from The Horder Centre, Crowborough ...

annum Job Type: PermanentA growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis.This is an excellent opportunity for someone with experience in sales support, customer service, or account coordination … enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business.As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service while providing administrative ...

looking for a customer-focused and technically skilled IT Helpdesk Support Advisor. This is an excellent opportunity for an IT support professional who enjoys solving technical issues, delivering outstanding customer service, and ensuring users remain productive with minimal disruption. As an IT Helpdesk Support, you will … Ensure compliance with IT security policies and best practices. The ideal candidate will be: Minimum of 2 years' experience in an IT Helpdesk or Service Desk role. Experience supporting Microsoft 365 cloud environments. Strong knowledge of Windows operating systems. Experience administering Microsoft Entra ID and Exchange Online. Excellent troubleshooting ...

Record enquiries, actions and outcomes in the CRM or internal tracker and ensure timely responses Coordinate with Sales Support regarding quotations, order confirmations and customer requirements Maintain product documentation, test certificates and customer specific information, ensuring accuracy and compliance Work with Technical, New Product Development and Marketing … keep technical resources, training packs and installation visuals current Prepare reports, review historical test data and record results clearly for internal and customer use Support New Product Development by comparing test results for new products and prototypes Carry out compatibility and quality testing on alternative materials and maintain ...

Record enquiries, actions and outcomes in the CRM or internal tracker and ensure timely responses Coordinate with Sales Support regarding quotations, order confirmations and customer requirements Maintain product documentation, test certificates and customer specific information, ensuring accuracy and compliance Work with Technical, New Product Development and Marketing … keep technical resources, training packs and installation visuals current Prepare reports, review historical test data and record results clearly for internal and customer use Support New Product Development by comparing test results for new products and prototypes Carry out compatibility and quality testing on alternative materials and maintain ...

.job-advert * {}Group IT EngineerLocation: Cheltenham, Gloucestershire The Role We are seeking a proactive and customer-focused IT Engineer to join our Group IT Regional Operations team. Reporting to the Group IT Regional Operations Lead, you will play a key role in delivering high-quality IT support and infrastructure … services across the region. This is a hands-on position supporting end users, networks, servers, and digital workplace technologies, while contributing to service improvement initiatives and regional IT projects. The successful candidate will be passionate about technology, enjoy troubleshooting complex technical issues, and be committed to delivering an exceptional ...

primarily support the installation and commissioning of integrated AV systems across corporate and public sector environments. You'll also work closely with the existing service team, assisting with service calls, preventative maintenance and technical support when required, making you a key technical resource across the business. This … modern collaboration technologies and wants to join a well-established company offering long-term career development and manufacturer training. The role involves travel to customer sites throughout London and the South of England, with occasional nationwide travel where required. Description Key Responsibilities: Install, commission and configure integrated ...

reliable individual to join our brand-new Endoscopy Unit in a hybrid Housekeeper/Reception role. Following the recent expansion of our Endoscopy service from 6 to 8 procedure rooms, we are looking for a team member to support the increased activity and help ensure the unit runs efficiently … both the operational flow and patient experience within a modern, expanding clinical environment. We are looking for someone who: Has excellent communication and customer service skills Is organised, dependable, and able to prioritise tasks Has basic IT skills and attention to detail Can work both independently ...

EAST SUSSEX, United KingdomJob Function: ProductSchedule: Full timeShift: DayWorkplace: HybridCareer Area: ProductCompany: American ExpressDescriptionGlobal Servicing (GS) oversees consumer travel and concierge experiences, all card customer service functions for the company’s global consumer, banking, merchant, and commercial customers, as well as the key enablement functions that power … products and services. GS provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive transformation, and bringing a human touch to each customer interaction.The Director of Workforce Management will lead ...

possible. The Automation & Clinical Software Solutions Manager will have responsibility to lead and oversee one (Team 2) of the regional Workflow & IT Solutions EMEA Customer Service teams in the EMEA Region delivering end‐to‐end complex solution installations and transition to the customer Go-Live ensuring … disruption in the customer satisfaction.The Automation & Clinical Software Solutions Manager will be joining a dynamic team of accomplished business leaders who share a passion for competing through an entrepreneurial approach in a multi-billion dollar marketplace. It will be incumbent upon him/her to contribute to immediate ...

possible. The Automation & Clinical Software Solutions Manager will have responsibility to lead and oversee one (Team 2) of the regional Workflow & IT Solutions EMEA Customer Service teams in the EMEA Region delivering end‐to‐end complex solution installations and transition to the customer Go-Live ensuring … disruption in the customer satisfaction.The Automation & Clinical Software Solutions Manager will be joining a dynamic team of accomplished business leaders who share a passion for competing through an entrepreneurial approach in a multi-billion dollar marketplace. It will be incumbent upon him/her to contribute to immediate ...

support to customers via ticketing systems, telephone, and email, taking ownership of incidents from logging through to resolution while maintaining a high level of customer service Provide day-to-day support across Microsoft 365 services and end-user systems (Outlook, Teams, SharePoint, OneDrive), including user account management, device … connectivity, escalating more complex issues where required Assist with VOIP services and data connections, supporting setup, configuration, and fault resolution Support cybersecurity and managed service tools, including system monitoring, patching, backups, vulnerability management, and security alert handling Communicate clearly and professionally with customers at all technical levels, ensuring issues ...