501 to 525 of 1,172 Customer Service Jobs in the UK

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong attention to detail and high level of numerical and data accuracy Comfortable working with structured information, templates, or defined processes Experience using ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong attention to detail and high level of numerical and data accuracy Comfortable working with structured information, templates, or defined processes Experience using ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … meetings and training. SKILLS AND EXPERIENCE REQUIRED Skills, Experience & Knowledge Essential Previous experience in an office based role involving administration, data handling, coordination, or customer support Strong attention to detail and high level of numerical and data accuracy Comfortable working with structured information, templates, or defined processes Experience using ...

REMOTE SALARY – CIRCA £30k About the Role: Our client is an innovative software company specialising in accountancy solutions. They are passionate about delivering excellent customer experiences and continuously improving their applications through user feedback and smart technology. They are now looking for a motivated and technically minded individual … join their team in a customer-focused software support and AI knowledge role. The Role This position would suit someone with experience in application software support, customer support, or helpdesk environments who enjoys learning systems, solving problems, and helping users. You will work closely with customers ...

stakeholders and the development team, you will translate the product vision into a prioritised & actionable backlog that maximizes business value while ensuring to addresses customer needs. Qualifications Strong experience as a Product Owner or Data Product Owner in Agile environments. Ideally experience managing Finance and data products or platforms … managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven decisions how to deliver features that maximise customer and business value against KPIs. You are passionate about delivering high-quality products that enhance customer experiences, and you thrive in collaborative environments ...

Client Response Team Operator/Help Desk Coordinator Location: Haydock Salary: £27,500 per annum Our client,Facilities Management (FM) service provider, is seeking a proactive and customer-focused Client Response Team Operator. Working across multiple contracts including retail, fast food, nurseries, energy providers, and MOD sites, they … effective response for a range of clients across the UK. Youll coordinate engineers, manage workloads, and maintain excellent communication to deliver high-quality service around the clock. Key Responsibilities Act as the first point of contact for clients, logging and managing maintenance queries. Use the in-house CAFM system ...

career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling … smoothly by coordinating and managing all aspects of supplier and contractor access. Youll arrange and verify site access, ensuring every visit fully complies with customer-approved procedures and security standards. Youll also work closely with external stakeholders including landlords to secure and validate permits to work so everything ...

customers. This will include supporting our customers with requests and incidents remotely. Additionally, you will be a point of contact for the main Service Desk Team supporting our workshop, Field, 2nd line & 3rd line teams during day-to-day operation. Working as part of a team you’ll swiftly … handle incoming calls to the Service Desk, effectively prioritising tickets to ensure technical queries are resolved quickly and customers remain satisfied. User Support and advice: 85% Answer all incoming calls to the Service Desk in a professional, confident, and timely manner Record all Service Request and Incidents ...

foster a great social working environment and a focus on continual delivery. We are passionate about delivering creative, high-quality software and providing fantastic customer service. The Role: The suitable individual will be a part of the front office team whose responsibilities involve ensuring that all contacts with customers … with the testing of new and existing products recording all findings. Research and write knowledge base articles. Key Responsibilities: Help Desk Ensure that all customer contact via online chat, phone, email and colab are dealt with in a timely and professional manner instant response for online chat/phone ...

Answering incoming calls, emails, tickets and web chats from clients regarding IT issues Incident Logging: Accurately logging details of faults and requests into our Service Management tool Troubleshooting: Diagnosing and resolving basic technical issues such as: - Password resets and account unlocks - Software installation and Microsoft Office/365 queries … Basic hardware faults (laptops, printers, peripherals) Escalation: Identifying complex issues that need to be passed on to 2nd or 3rd line support teams Customer Service: Keeping users updated on the status of their tickets and ensuring high levels of customer satisfaction Learning: Dedicating 20% of your working ...

client is looking for an experienced Application Support Manager to provide support for business-critical applications. You will ensure that the Application Support Service is efficient, effective and adaptable to changing circumstances whilst nurturing positive relationships with customer-bases. A background working within Financial Services in a regulated … within Financial Services/regulated environment is essential Experience of leading an IT function, ideally covering Application Support Assist with mentoring and coaching Good customer management skills, seeking feedback and driving a culture of continuous improvement Understanding of Microsoft server/infrastructure technologies (including Windows Server, Active Directory, Azure ...

delivered within time and budget Manage multiple and changing priorities daily Coordinate third party to troubleshoot issues Describe and reinforce skills to provide exceptional service Provide technical assistance, guidance to business partners and work with internal experts and vendors to provide best solution to business needs Configure, install, monitor … ticketing system and work through them accordingly Good knowledge of Oracle Database structures and Reporting Key Competencies of the Technical Support Analyst: Demonstrate strong customer service attitude Solid communication skills Organised and has efficient time management skills Strong attention to detail Ability to work interdepartmentally Exercise strong critical ...

Services Support Analyst to join a growing and technology-driven operations team based in Whiteley. This is an excellent opportunity for someone with a customer-focused mindset and an interest in technology to build a career within a specialist technical support environment. Full training will be provided, with clear … more technical and mid-level roles over time. You will support customers with system queries, technical issues and operational processes, ensuring a high-quality service and smooth day-to-day platform performance. This role offers exposure to software systems, APIs, transaction processing and operational data, making it ideal ...

work +£30-£35 ph +Inside IR35 Role overview You'll work closely with a small, experienced group of IT professionals providing high-quality, customer-focused IT support to end users across the EMEA region. The role is hands-on and varied. Support is delivered face to face, remotely … support workflows, and assist with troubleshooting using platforms such as Microsoft 365. What we're looking for * "Can Do/Can Learn" attitude * Strong customer service and communication skills * Calm, structured problem-solving under pressure * Good time management and prioritisation * Ability to work independently and as part ...

INSTALLATION AND SERVICE ENGINEER (South London also cover Maidstone, Bromley, Croydon, Leatherhead - South Surrey) Permanent, 27,000 - 30,000 Applicants MUST be able to drive, be happy to travel/cover their territory Company-provided van, laptop, phone, tools, uniform and travel expenses Collaborative and supportive work environment … This position would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

INSTALLATION AND SERVICE ENGINEER (South London also cover Maidstone, Bromley, Croydon, Leatherhead - South Surrey) Permanent, £27,000 - £30,000 Applicants MUST be able to drive, be happy to travel/cover their territory Company-provided van, laptop, phone, tools, uniform and travel expenses Collaborative and supportive work environment … This position would suit a confident 'handy person' someone comfortable with home/general DIY, ability to confidently use power tools and extremely strong customer facing skills whilst working closely with clients (in their homes) to ensure that all installations are completed efficiently and to the highest standards. ...

tasks such as mailbox management, user provisioning, and network troubleshooting. Familiarity with networking and network management, WAN, LAN and VPN. Excellent problem-solving and customer service skills. Ability to work effectively with third-party suppliers and manage escalations. Experience with MDM solutions such as Intune. Strong verbal ...

Good understanding of Active Directory/Entra ID Exposure to Microsoft Defender or similar endpoint security tools Basic networking knowledge Strong troubleshooting and customer service skills Experience supporting multi-site or remote users Desirable: Microsoft Intune/Endpoint Manager experience, Azure cloud exposure, Dynamics 365 Business Central/ ...

Support Engineer (1st Line/Service Desk) Travis Talent are recruiting on behalf of a Sheffield-based client for an IT Support Engineer to join their growing team. This is an excellent opportunity for someone with early experience in IT support who is looking to develop their career … Active Directory, and cloud platforms Log and manage tickets, ensuring clear communication with users About You 12 years experience in IT support or service desk role Understanding of Windows OS and basic networking (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware Strong communication and customer service ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

processes. Accurate and timely documentation updates. Strong collaboration and communication across teams. Essential Skills & Attributes Logical and analytical problem-solving skills. Excellent communication and customer service skills. Ability to manage multiple priorities and projects. Strategic thinking and stakeholder management. Adaptability and responsiveness to change. Strong vendor relationship management. ...

ongoing maintenance Contribute to cyber security standards, including Cyber Essentials Use scripting (e.g. PowerShell) to improve efficiency and automation Deliver a high level of customer service, primarily remotely with occasional on-site support when required Skills & Experience Strong experience in IT support (2nd or 3rd line level) Solid ...

relationships, using structured portfolio planning, value-based selling, and disciplined pipeline management. The role requires a strong commercial mindset, excellent time management, and a customer-focused approach. Key Responsibilities Develop and maintain portfolio, territory, and account action plans based on market analysis and customer segmentation Manage accurate forecasting … demand planning to ensure high forecast accuracy Drive lead generation, qualification, and prospect nurturing across assigned channels and territories Plan and execute call cycles, customer engagements, and outbound sales activities Apply value-based selling to uncover customer needs and develop tailored solutions Manage opportunities from initial contact through ...

full resolution Ensuring consistent communication and updates to stakeholders Supporting and learning bespoke internal systems to deliver accurate solutions Maintaining high standards of service across all interactions What we're looking for in a Helpdesk Operator Previous experience in a support, service desk or customer-focused role … High attention to detail when logging and resolving issues Confidence using systems and learning new platforms If you're ready to step into a Customer Service Advisor role where you can genuinely make a difference every day, apply now. Apply now by sending your CV. ...

this could be a strong next step. We are recruiting for a 1st/2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating at strong 1st Line level or early 2nd Line who wants broader exposure … clear development. The Opportunity You will join a busy, collaborative service desk supporting a wide range of external clients. The environment is structured but fast-moving, and you will gain hands-on exposure across desktop, Microsoft 365, and core infrastructure support. This is an office-based role designed ...