Graduate IT Support Analyst
- Hiring Organisation
- Hypercreate Ltd
- Location
- WC1, Bloomsbury, Greater London, United Kingdom
- Employment Type
- Permanent
- Salary
- £27000 - £32000/annum
internal staff experiencing technical issues. With guidance from senior team members, you will quickly learn to troubleshoot hardware and software problems, manage the IT service desk, and support wider infrastructure projects. Key Responsibilities: Act as the first point of contact for IT queries, accurately logging tickets … Service Management (ITSM) system. Provide initial 1st-line troubleshooting for Windows/Mac operating systems, Microsoft 365, and bespoke business applications. Assist with the setup, configuration, and deployment of new user hardware (laptops, desktops, and mobile devices). Manage user access, onboarding, and offboarding through Active Directory. Help maintain ...