26 to 50 of 978 ITIL Jobs in the UK excluding London

change Customer engagement & stakeholder management dealing with escalationsConflict management People and team management including development of people Appropriate knowledge and certifications (e.g. managing people, ITIL v3/v4, Service Desk Manager) Experience of using ITSM tools (e.g. ServiceNow) to manage team activity including creating reports Experience with: Microsoft products such ...

from candidates with relevant practical experience: Microsoft Azure Fundamentals (AZ-900) or equivalent. Microsoft 365 Fundamentals (MS-900) or equivalent. CompTIA Network+ or Security+. ITIL Foundation certification. Relevant degree, apprenticeship or professional IT qualification. What We're Looking For Strong troubleshooting and problem-solving skills. A proactive and customer-focused ...

alerting tools such as SolarWinds. Knowledge of Microsoft operating systems and Microsoft 365 services will be important, as will previous experience working within ITIL aligned service management environments. Excellent problem-solving, analytical and communication skills are essential, along with the ability to work both independently and collaboratively within a wider ...

Cyber Essentials, and NIST frameworks. Ideal Person: 3+ years of experience working in an IT Operations team, with a focus on Windows and Storage ITIL v4 Foundation Strong knowledge of: Windows Server (2016/2019/2022), Active Directory/Azure AD/ADFS, Virtualisation (Hyper-V), HPE Servers, Backup ...

Endpoint, Patch My PC, SCEPman, application virtualisation, Azure Virtual Desktop/DaaS or mobile device management , as well as Higher Education experience. Relevant Microsoft, ITIL or Azure certifications are also advantageous. Why Academia? At Academia, we are redefining the landscape of IT services across education, business, public sector and nonprofit ...

qualification (e.g., NVQ Level 3) or equivalent practical experience. Proven experience in customer service and technical support in a busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. ...

accordance with team procedures. What We're Looking For: Experience providing IT support within a service desk, service operations, or end-user support environment. ITIL Foundation (v3 or v4) certification, or a good understanding of IT service management principles. Proficiency working with Windows 11, Active Directory, Microsoft 365 and cloud ...

3+ years’ experience with Microsoft Windows Server Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Technical qualifications, i.e. Microsoft Windows Server, Vmware Vsphere, Microsoft Azure Services ...

Azure or AWS cloud Windows Desktop configuration and support Windows Server support Microsoft 365/Office 365 Microsoft Exchange Active Directory administration VMware Citrix ITIL framework knowledge Strong communication and interpersonal skills Organised and able to prioritise workload effectively Customer-focused mindset Team-oriented with a supportive approach Proactive ...

Desk ticket queues. Involvement in major incident management, problem management or root cause analysis. Experience of supporting colleague performance or development reviews. Knowledge of ITIL principles and service management best practice. Experience of supporting projects or transitioning new services into live support. Strong knowledge of Windows ...

attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have skills: Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Basic understanding of networking concepts. Experience using remote ...

verbal communication skills. High attention to detail and organisational skills. Ability to work independently and as part of a team. Desirable Skills Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Basic understanding of networking concepts. Experience using remote ...

repeatable way. Holds a relevant computing/technology degree or equivalent experience, and is motivated to pursue further certifications (e.g. MS-900, AZ-900, ITIL v4) and enhanced clearances (e.g. DV) as needed. Comfortable working in a fast‐paced, consultancy environment, balancing operational support with contributing to infrastructure improvements ...

customer Possess excellent customer communication skills Have experience of producing and updating technical documentation to a high standard Be experienced working within ITIL framework particularly around change control What we do for you At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make ...

including Exchange Online, Teams and Intune Azure Virtual Machines SSO, MFA and SAML Hyper-V FortiGate, Zscaler or Aruba Mimecast PowerShell and infrastructure automation ITIL Foundation Microsoft certifications including AZ-900, AZ-104 or AZ-700 An interest in Cyber Security Legal applications such as iManage, Aderant, BigHand or Sharedo ...

Working knowledge of PowerShell and Terraform for administration, automation, and standardisation. Understanding of security hardening, PKI, and compliance baselines such as CIS, and of ITIL-aligned service management. Strong customer-facing consultancy and communication skills, able to explain complex technical concepts clearly and deliver to time, cost, and quality targets ...

recovery Infrastructure monitoring and patch management. Desirable Microsoft, VMware or Cisco certifications. Experience delivering infrastructure refreshes, cloud migrations or digital transformation projects. Knowledge of ITIL and experience supporting ERP, telephony or other business‐critical systems. Why Work for Barfoots? Investors In People Silver Award status. Company pension scheme 24/ ...

partners. Strong stakeholder management skills with the ability to build trusted relationships across operational, technical, and leadership teams. Good understanding of IT Service Management (ITIL), including Incident, Problem, Change, and Escalation Management. Experience delivering IT infrastructure, workplace technology, cybersecurity, or digital transformation projects. Knowledge of end‐user computing, Microsoft ...

coaching colleagues and contributing to continual service improvement. Qualifications: Relevant practical experience is more important than a specific qualification. However, and understanding of ITIL processes and some industry standard qualifications such as Microsoft, CompTIA or similar would be advantageous. Personal Attributes: Calm, accountable and service‐focused, with clear written ...

Qualifications and Certifications Relevant qualifications or certifications may include: TOGAF BCS Enterprise and Solution Architecture ArchiMate AWS, Microsoft Azure or Google Cloud architecture certifications ITIL SAFe Scrum or Agile certifications Business analysis or service-design qualifications Security architecture or cloud-security certifications Qualifications are desirable but will not replace demonstrable ...

technical background in infrastructure, cloud (Entra ID, Intune, Azure, Microsoft 365), and networking, sufficient to act as the senior technical escalation point. Experience operating ITIL-aligned service management, including incident, problem, and change management, SLAs, and service reporting. Experience owning cybersecurity controls and achieving and maintaining Cyber Essentials Plus. Experience ...

retail banking, financial services, payments, CRM or banking technology platforms would be advantageous. A relevant degree or equivalent experience is essential. TOGAF, CISA, CRISC, ITIL or another relevant professional qualification would be advantageous. Benefits Permanent hybrid working Six weeks' holiday plus bank holidays Development opportunities supporting personal and professional growth ...

experience. Strong database design and SQL knowledge. Experience with REST API integration and data modelling. Dashboard, reporting and KPI development experience. Knowledge of CMDB, ITIL and Configuration Management processes. Experience working within enterprise-scale IT environments. Strong analytical, communication and stakeholder management skills. Desirable Skills Google AppSheet, Apps Script, BigQuery ...

detail The ability to work effectively in a fast-paced environment Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline ITIL certification or experience working within IT Service Management frameworks Experience supporting identity and access management processes Ready to Make an Impact? Apply today and help ...

services quickly.Good knowledge of IT Service Management (ITSM) practices, including Incident, Problem, Change, Service Level, and Supplier Management, supported by a strong understanding of ITIL frameworks and best practice.Experience analysing incident trends, service performance metrics, and operational data to identify risks, improve service stability, and drive continual service improvement initiatives.Excellent ...