276 to 300 of 559 ITIL Jobs in the UK excluding London

strong attention to detail Proficiencywith project management and/or PSA tools (e.g. ConnectWise, Autotask, Microsoft Project, or similar). Solid understanding of ITIL principles and IT service delivery lifecycle. Desirable Exposure to business telephony platforms such asEvonex,Callswitch, 3CX, Gamma Horizon PRINCE2 Foundation,AgilePM, or equivalent project management qualification ...

with AI/ML or agent-based tooling in operationsUnderstanding of identity, access control, and security best practicesExperience with OpenStack (Cinder, Manila)Awareness of ITIL or service management frameworks Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment ...

utilise documentation Assist building compliance with processes and policies What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others ...

continued alignment with existing processes. This role is subject to a standard DBS check. About You: You will have experience and knowledge of utilising ITIL best practice. You will have strong interpersonal abilities, with confidence to build and maintain effective working relationships with stakeholders at all levels. You are highly ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

equivalent experience. Master's degree or equivalent postgraduate study, or willingness to work towards this In possession of the PRINCE2 Project Management Foundation Qualification ITIL Service Management Desirable In possession of the PRINCE2 Project Management Practitioner Qualification Professionally recognised IM&T qualification and/or management qualification (Cisco, Microsoft ...

ticketing systems and service operations Advanced Microsoft 365 proficiency, especially Outlook and Forms Calm under pressure; adept at leading incident resolution in customer settings ITIL or service management framework experience (advantageous) Understanding of Cisco networks or similar networking qualification Whats in it for you? We offer a range of benefits ...

teams Proven background supporting core banking platforms (ideally Finastra Equation) Experience with IBM Power Systems, LPARs, and backup/recovery (BRMS) Solid understanding of ITIL-based support environments and SLAs Experience delivering change, projects, and BAU enhancements Strong stakeholder management and communication skills Knowledge of application security, compliance, and audit ...

Responsibilities: Incident Management: Act as the first point of contact for customers, logging, categorising, and prioritising incidents and service requests in line with ITIL best practice. Service Level Management: Manage and resolve tickets in accordance with agreed SLAs, ensuring timely responses, clear progress updates, and accurate resolution records. Ownership & Escalation ...

succeed. Experience within education, healthcare, charities, housing, or another regulated environment would be advantageous, as would knowledge of Cyber Essentials, ISO 27001, NIST, ITIL, or project management methodologies. An enhanced DBS check will be required for this position. If you're looking for an opportunity where you can influence technology ...

secure networks, infrastructure delivery, or classified environments Experience providing independent assurance or programme-level consultancy Familiarity with delivery methodologies such as PRINCE2, Agile, or ITIL Why Apply? Long-term programme on a critical national infrastructure initiative High-impact role with significant stakeholder exposure Opportunity to shape assurance and testing strategy ...

environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Excellent project management skills, including planning, scheduling, and resource allocation. Familiarity with ITIL, Prince2, or Agile methodologies (certifications preferred). Strong communication and stakeholder engagement skills. Ability to manage multiple sites and vendors effectively. Desirable Qualifications Technical certifications ...

environments. Strong understanding of structured cabling, network hardware, and comms cabinet installations. Excellent project management skills, including planning, scheduling, and resource allocation. Familiarity with ITIL, Prince2, or Agile methodologies (certifications preferred). Strong communication and stakeholder engagement skills. Ability to manage multiple sites and vendors effectively. Technical certifications such ...

store teams. Desirable (But Not Essential): Experience managing digital signage Content Management Systems (CMS). Prior experience working within a Retail IT environment. ITIL V3/V4 certification. Awareness of enterprise security and compliance standards (PCI-DSS, GDPR, PII). Why Apply? This is a brilliant opportunity ...

store teams. Desirable (But Not Essential): Experience managing digital signage Content Management Systems (CMS). Prior experience working within a Retail IT environment. ITIL V3/V4 certification. Awareness of enterprise security and compliance standards (PCI-DSS, GDPR, PII). Why Apply?/Benefits This is a brilliant opportunity ...

environment (SaaS preferred). Proven experience managing application support teams, ideally within a SaaS or hosted software environment. Strong working knowledge of ITSM frameworks (ITIL) and experience actually implementing or improving structured support processes. Demonstrated ability to plan and manage software releases, including customer communications and controlled rollout. Experience managing ...

environment (SaaS preferred). Proven experience managing application support teams, ideally within a SaaS or hosted software environment. Strong working knowledge of ITSM frameworks (ITIL) and experience actually implementing or improving structured support processes. Demonstrated ability to plan and manage software releases, including customer communications and controlled rollout. Experience managing ...

managing the Acceptance into Service (AIS) process. What We're Looking For: To excel in this role, you should possess: Strong understanding of ITIL practices, particularly in Service Design, Transition, and Operations. Proven experience in delivering service design and transition activities within IT Projects. Expertise in developing Service Support Models ...

hours on a 1 week in 4 basis What you'll bring: Experience with Juniper network devices and firewalls Strong understanding of ITIL incident, problem, and change management disciplines Knowledge of encryption technologies Ability to handle sensitive information with discretion Willingness to travel to customer locations as needed ...

working with suppliers, contractors, or wider project teams. Knowledge of BA tools, project governance, benefits realisation, and service improvement. PRINCE2 or equivalent project experience. ITIL Foundation V4. Strong MS Office and SharePoint skills. This is a great opportunity for an IT Business Analyst who wants to contribute to meaningful public ...

focus on reliability, quality, and alignment with business and customer needs. Implement and manage IT Service Management (ITSM) practices and frameworks (such as ITIL) to optimize service delivery processes, including incident, problem, change and release management. Deliver an effective resource model that operates within the best practice and ratio requirements ...

mindset The ability to make quick, effective decisions under pressure Strong organisational and prioritisation skills Experience in IT operations, service management, or similar roles ITIL v4 certification (or equivalent experience) What's on Offer Competitive salary Hybrid working (2 days onsite in the East Midlands) 25 days holiday + bank ...

complex B2B sales cycles Excellent communication, presentation, and consultative selling skills Self-motivated, results-driven, and accountable Desirable Knowledge of ITSM frameworks such as ITIL or SIAM Additional Information Headquartered in Finland, with a 1-week onboarding and culture immersion at HQ Global offices across London, Finland, USA, and Germany ...

proposal' button please fill this in (intro, relevant experience, and attach CV to this) Context The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards. Significant progress has been made in governance, incident management ...

proposal' button please fill this in (intro, relevant experience, and attach CV to this) Context The client operates a structured IT function aligned to ITIL principles, with established governance including CAB, release control, and security/compliance aligned to ISO standards. Significant progress has been made in governance, incident management ...