276 to 300 of 452 ITIL Jobs in the UK excluding London

customer-centric approach. Prioritise and manage multiple service requests in a fast-paced environment, ensuring that critical issues are addressed promptly. Embrace ITIL processes and methodologies to continuously improve IT service delivery and enhance user experiences. How to Apply: If you're interested please submit your CV with all your ...

preferably in digital engineering or product lifecycle management. Degree in engineering, computer science, or a related technical discipline. Service Management certification or experience (e.g., ITIL). Project or Programme Management qualification (e.g., APM, PRINCE2) or demonstrable experience managing complex deliveries. First-hand knowledge of digital engineering technologies and toolsets relevant ...

Confidence facilitating workshops, presentations and governance meetings. A proactive and collaborative approach with strong problem-solving skills. Desirable - PRINCE2 Practitioner/MSP Foundation/ITIL Foundation/Certified Scrum Master Why join NGN? A competitive salary , tailored to your skills, experience and qualifications Annual bonus of up to 10% , recognising ...

Confidence facilitating workshops, presentations and governance meetings. A proactive and collaborative approach with strong problem-solving skills. Desirable - PRINCE2 Practitioner/MSP Foundation/ITIL Foundation/Certified Scrum Master Why join NGN? A competitive salary , tailored to your skills, experience and qualifications Annual bonus of up to 10% , recognising ...

application security practices Technical problem solving and resolution of application-related issues Collaboration with engineering, service management, and business teams Experience working within ITIL-aligned service environments Delivery within enterprise/secure/defence environments Desirable: Jira Service Management (or similar ITSM platforms) ITIL process design and optimisation ...

remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra … lead and contribute to technical design documentation including functional specs and service handover materials. Understanding of Incident, Problem and Change Management within the ITIL framework. Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines. Demonstrated mentoring and technical coaching skills. Eligibility to obtain and maintain ...

certifications (not essential but highly valuable) PMP, PMI-ACP, PRINCE2, or MSP for programme/project governance Scrum Master or Agile Delivery certifications ITIL for operational readiness and service transition understanding Person Profile Resilient and calm under pressure, capable of navigating competing priorities across a multi‐year modernisation programme. Highly ...

Consultancy Frameworks or similar procurement routes Experience within highly regulated sectors such as Government, NHS, Utilities, Defence or Policing Familiarity with Agile, PRINCE2, MSP, ITIL, SAFe or equivalent methodologies Experience building consulting capabilities, reusable frameworks and service offerings Why Apply? This is an opportunity to help shape the future ...

support Infrastructure design, upgrades and migrations Performance optimisation and complex troubleshooting Active Directory integration Secure access technologies High-availability infrastructure Infrastructure automation Working within ITIL or service-managed environments Experience working within secure or Government environments would be highly advantageous. Certifications (Desirable) Citrix Certified Associate Virtualization (CCA-V) Citrix Certified ...

including AI and cloud solutions - Experience supporting client retention or account growth initiatives Qualifications - Industry certifications (desirable but not essential), such as: Microsoft certifications ITIL Foundation Other relevant IT or service management certifications Working Environment In-house role with a mix of office-based and regular client site visits. Travel ...

customer experience Requirements: Strong IT Service Management background, with significant management experience Proven experience leading technical/service operations teams Strong understanding of ITIL and modern service management practices Experience managing complex infrastructure environments and operational risk (a hands on technical infrastructure background is essential) Confident handling major incidents ...

risk and investment to people who are not technical Comfortable in front of customers, prospects and suppliers as well as colleagues Certifications such as ITIL 4, CISSP, CISM or BCS membership are welcome, our client is open on route as long as the capability is there Creative. Our client ...

vacancy early if there are a high amount of applications Person Specification Qualifications Essential GCSE Maths and English (Grades A - C) or equivalent Desirable ITIL Foundation Certificate NVQ II in Information Technology or equivalent level of experience Experience Desirable Minimum of 2 years working in an IT infrastructure environment Experience ...

Exchange Cisco switching and VLANs Firewall technologies, ideally FortiGate Infrastructure support within a networked environment Troubleshooting server, network and security issues Nice to have ITIL exposure Microsoft or Cisco certifications HP server hardware Skype for Business or SharePoint Cisco wireless technologies ERP or telephony systems experience What ...

Exchange Cisco switching and VLANs Firewall technologies, ideally FortiGate Infrastructure support within a networked environment Troubleshooting server, network and security issues Nice to have ITIL exposure Microsoft or Cisco certifications HP server hardware Skype for Business or SharePoint Cisco wireless technologies ERP or telephony systems experience What ...

vulnerability remediation and patch management Strong troubleshooting and diagnostic skills Shell Scripting and automation VMware/virtualisation Configuration management using Ansible, Puppet or similar ITIL-based incident, problem and change management Good understanding of networking, DNS, NFS, TCP/IP and storage Desirable MOD/Defence/Government experience ...

Kubernetes, OpenStack or CI/CD tooling experience Cloud infrastructure and virtualisation exposure Knowledge of GPUs, RAID technologies, and HPC clustering Relevant Linux or ITIL certifications Package Annual bonus scheme Enhanced pension contribution Private medical and dental options Life assurance and income protection Flexible benefits platform and wellbeing support ...

Manager, Service Delivery Manager or Customer Success experience. Managed services experience managing multiple customers. Experience running technical QBRs and service reviews. Good understanding of ITIL, SLAs and service improvement. Technical knowledge of IT infrastructure, backup and disaster recovery. Experience with Rubrik, Druva, Zerto, Commvault or NetBackup is advantageous. Excellent customer ...

operationally intensive industries Qualifications Degree in Information Technology, Systems Engineering, Computer Science or a related discipline, or equivalent professional experience. Relevant certifications such as ITIL, Architecture, Integration, Programme Delivery or platform-specific certifications are advantageous. Why Join Tarmac? This is an exciting opportunity to be at the heart ...

with connectivity technologies is preferred • Familiarity with general Customer Service handling relationships & CRM systems Passion to develop and learn industry best practice, such as ITIL service strategy • Able to interpret ticket, SLA, call and time logging data, identify trends, and present clear findings • Enthusiasm for furthering career in technical support ...

deployments. Strong stakeholder management and communication skills with both technical and non-technical audiences. Familiarity with project management methodologies such as PRINCE2, Agile, or ITIL (certifications are advantageous). ...

Knowledge of Avaya telephony systems. Experience managing Catapan encryptors and associated security procedures. Relevant Cisco certifications (CCNA, CCNP or equivalent). Experience working within ITIL service management environments. ...

hardware. NAS/SAN technologies and principles. VMware integration with NetApp . Enterprise backup environments. Storage troubleshooting and incident resolution. IT Service Management/ITIL environments. Managing P1/P2 incidents and contributing to RCA. Working to defined SLAs and KPIs. Change and release management. Cohesity , SAN fabric switching, zoning ...

hardware. NAS/SAN technologies and principles. VMware integration with NetApp . Enterprise backup environments. Storage troubleshooting and incident resolution. IT Service Management/ITIL environments. Managing P1/P2 incidents and contributing to RCA. Working to defined SLAs and KPIs. Change and release management. Cohesity , SAN fabric switching, zoning ...

technology, Cisco Meraki an advantage • Enthusiasm for furthering career in technical support and delivery • Passion to develop and learn industry best practice, such as ITIL service strategy • Communicates effectively with customers and colleagues in other departments to ensure efforts are seamlessly aligned • Aligned with the Opus core values Your exclusive ...