251 to 275 of 566 ITIL Jobs in the UK excluding London

presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. ...

facing and relationship building skills Confident with Excel, PowerPoint, Visio, Power BI and Word ITSM experience Security Cleared or willing to obtain clearance Desirable: ITIL Foundation (v3 or v4) Experience in SIAM environments Process design and improvement skills Who You Are Customer focused, proactive, and solutions driven Strong communicator ...

your knowledge, skills and experiences. What youll bring 2+ years experience in a customer-facing IT support or service desk role, ideally in an ITIL-oriented environment. Strong troubleshooting skills across desktop, server, and cloud environments. Experience with Microsoft 365 policy and configuration management, Active Directory troubleshooting, and networking fundamentals. ...

influencing skills at senior level Desirable Knowledge of: Financial services regulatory frameworks (e.g. DORA, GDPR) SIAM/multi-supplier environments IT service management (ITIL) Experience supporting or leading: Large-scale transformation programmes Contract renegotiation/benchmarking Key Competencies Strategic thinking and commercial acumen Financial analysis and cost control Strong governance ...

engage stakeholders effectively Comfortable working across multiple teams and managing competing priorities Desirable Skills Experience with Power Automate and workflow automation Familiarity with ITIL processes and tools such as ServiceNow ...

Windows registry, file system permissions, drivers, and related components. Work on assigned tasks and incidents as part of a managed service environment. Apply ITIL best practices in day‐to‐day operations and processes. Desirable Skills & Experience Experience with Nexthink or similar End User Experience analytics tools. Strong experience with PowerShell ...

clear, user-friendly way A proactive mindset with a strong sense of ownership and accountability Driving Licence Preferred IT certifications such as ITIL Experience supporting HP laptops Exposure to Mac environments Make an Impact In this role, you won’t be hidden away — you’ll be a visible, valued part ...

supporting remote users and office networks. Ability to conduct training sessions for users on new systems and features. Experience with ticketing systems and ITIL frameworks. Proactive approach to identifying and resolving potential issues before they impact customers. Entry requirements: 3 GCSEs (or equivalent) at grades 4+ ...

projects and stakeholders Experience managing or working with third-party suppliers/engineers Good understanding of IT infrastructure, cabling and installation environments Knowledge of ITIL principles and service management processes Strong communication skills with the ability to work cross-functionally Confident using MS Office and management tools A proactive, organised ...

visits where issues cannot be resolved remotely. Key Responsibilities: Incident Management (Advanced Comms): Diagnose and resolve escalated telecoms and connectivity incidents in line with ITIL best practice. Service Level Management: Manage tickets within SLA, ensuring accurate updates, detailed diagnostics, and clear resolution notes. Ownership & Escalation Control: Take full ownership ...

service teams, and ensuring high-quality service delivery standards. Ideal candidates should have experience in service delivery management, MoD customer knowledge, and familiarity with ITIL and agile methodologies. The position is based in Basingstoke with regular travel to London and Corsham. #J-18808-Ljbffr ...

ensure ITSM tooling hygiene Key Requirements Strong experience in IT service operations in an outsourced/MSP environment Deep hands-on experience across ITIL processes (Incident, Major Incident, Problem, Change) Proven track record managing major incidents and high-pressure situations Experience working with Service Desk and multi-supplier environments Strong ...

Skills & Experience 1-3 years' experience in Application or Product Support (B2B/SaaS preferred). Strong troubleshooting and analytical skills. Good understanding of ITIL 4 principles. Strong SQL skills for querying, data validation and troubleshooting. Excellent communication and stakeholder management skills. If you'd like to hear more about ...

project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands ...

with excellent attention to detail. Ability to manage multiple priorities and work effectively in a fast-paced environment. Desirable Skills PowerShell, AWS, MySQL, Grafana, ITIL knowledge If you have not heard back from us within 5 working days, please assume that your application has been unsuccessful on this occasion. Your ...

effectively under pressure and a willingness to take ownership Positive and professional attitude Experience working in a pressurised customer focused Service Desk within an ITIL based environment What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company ...

children. A full DBS check will be carried out on any successful applicant. Experience of using a service desk is also required and an ITIL qualification would be an advantage but not a requirement. You must be organised, be able to take ownership of service desk calls and be able ...

wholesale broadband business Knowledge of OSS/BSS systems, ticketing tools, and service monitoring platforms Understanding of SLA management and service performance reporting ITIL, CCNA, or equivalent industry experience Experience supporting major incidents or working in a service operations/NOC-style environment ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

. Sole UK National status. Minimum of 5 years' experience in IT service delivery and/or IT change management. Strong experience operating within ITIL-based service environments . Experience establishing and managing SLAs, KPIs, and service performance metrics . Strong understanding of ITSM platforms , particularly ServiceNow . Good understanding … solving abilities. High levels of professionalism and integrity when handling sensitive information. Proficiency with Microsoft Office applications. Qualifications Essential IT Service Management certification (e.g., ITIL v3/v4 ). Desirable Bachelor's degree in Information Technology, Computer Science, or a related discipline. PMP or other recognised project management qualifications. Experience ...

computing Knowledge of networking fundamentals (DHCP, DNS, IP) and advanced troubleshooting Experience providing 3rd line or higher technical support in complex environments Familiarity with ITIL service management practices Industry certifications such as CCNP, MCSE, or equivalent Experience in field-based roles requiring travel and site work Exposure to medical ...

e.g. Lark, Teams, Slack). Exposure to multi-site or international environments. Knowledge of enterprise systems (CRM, ERP, etc.). Relevant certifications (CompTIA, Microsoft, ITIL). ...

environments. • Strong understanding of structured cabling, network hardware, and comms cabinet installations. • Excellent project management skills, including planning, scheduling, and resource allocation. • Familiarity with ITIL, Prince2, or Agile methodologies (certifications preferred). • Strong communication and stakeholder engagement skills. • Ability to manage multiple sites and vendors effectively Desirable Qualifications: • Technical certifications ...

value. You will: Own and deliver the Digital & IT strategy and operating model Modernise infrastructure, Microsoft 365, identity, Azure and device estate Establish strong, ITIL aligned service management foundations Strengthen security, compliance and data protection Lead implementation and optimisation of Dynamics 365 or similar business platforms Drive systems integration, automation ...

technology trends The Person: Security Architect Experience in a similar role and a variety of technologies SC Clearance Reference: BBBH25750 Keywords; TOGAF, Infrastructure, Architect, ITIL, Azure, DevOps, Angular, Software, Developer, C#, Networking, Cloud, Security, Network, If you are interested in this role, click 'apply now' to forward ...