551 to 567 of 567 ITIL Jobs in the UK excluding London

relevant experience and development at appropriate level. Relevant IT Infrastructure or Vendor Qualifications Desirable Professional training related to Microsoft Cloud ,VMware or SAN technologies ITIL Foundation Qualification KNOWLEDGE & SKILLS Essential In depth, specialist knowledge and experience of the following (See PS) Desirable Microsoft SQL configuration and maintenance EXPERIENCE Essential Significant … gained in a high-pressure, medium to large IT organization Significant project scoping/management and implementation experience Desirable Working in an ITIL committed support function Previous NHS IT experience OTHER Essential Full driving license and access to a vehicle Disclosure and Barring Service Check This post is subject ...

infrastructure, and data layers Monitor systems and respond to alerts Support deployments and production changes Work with internal teams, clients, and third parties Follow ITIL processes (Incident, Problem, Change) Essential Skills Strong AWS experience (EC2, S3, RDS, Lambda, VPC, IAM) Experience supporting production cloud systems Strong troubleshooting and monitoring skills … Experience analysing logs and data Background in Support/Operations Desirable ITIL knowledge Monitoring tools (Prometheus, Grafana, ELK) Terraform/CloudFormation CI/CD, DevOps, Docker, Kubernetes Personal Skills Strong communication and customer focus Problem-solving mindset Team player with a proactive approach ...

infrastructure, and data layers Monitor systems and respond to alerts Support deployments and production changes Work with internal teams, clients, and third parties Follow ITIL processes (Incident, Problem, Change) Essential Skills Strong AWS experience (EC2, S3, RDS, Lambda, VPC, IAM) Experience supporting production cloud systems Strong troubleshooting and monitoring skills … Experience analysing logs and data Background in Support/Operations Desirable ITIL knowledge Monitoring tools (Prometheus, Grafana, ELK) Terraform/CloudFormation CI/CD, DevOps, Docker, Kubernetes Personal Skills Strong communication and customer focus Problem-solving mindset Team player with a proactive approach ...

time fix experience. Updating IT Support incident call documentation within the Service Desk management system, ensuring accurate incident details and call history. ITIL experience preferred - ITIL V4 Certification or Training advantageous. Active SC Security Clearance is essential for this role. ...

quantitative and qualitative data about users to turn user focus into outcomes Work independently, share information and assist others with requests for service Desirable ITIL Foundation is a desirable qualification for this role. Successful candidates will be expected to gain ITIL Foundation. ...

operations, data/BI, and transformation programmesExperience managing budgets, suppliers, and large teamsSolid understanding of IT governance, cyber security, and service management frameworks (e.G. ITIL)Experience delivering technology strategy and organisational changeStrong stakeholder management and ability to communicate complex technical concepts clearlyExperience operating in complex, multi-stakeholder environmentsRelevant certifications (e.G. … ITIL, PRINCE2, MSP) advantageous This is a high-impact leadership role suited to someone who can combine strategic vision with operational delivery, playing a key role in shaping and evolving the organisation's technology landscape ...

situations: calm, authoritative and decisive Credible in front of senior customer stakeholders, navigating difficult conversations without losing the relationship Strong working knowledge of ITIL practices Ability to obtain and hold all required clearances (SC, NPPV, etc.) DESIRABLE BUT NOT ESSENTIAL Aruba, or complementary technologies (Juniper, Fortinet, SD-WAN) Automation … enterprise, cisco routing and switching, routing protocols, bgp, ospf, ccie, third line network engineer, network troubleshooting, data network engineer, lan, wan, technical operations authority, itil, incident management, managed services, 24/7 support, sc clearance, nppv, cisco, aruba, juniper, fortinet, sd-wan, belfast, telecoms ...

Job Title: M365 Architect Location: Bristol (hybrid) Salary: up to £85,000 The Role: Design and deliver Microsoft 365 solutions across Teams, SharePoint, OneDrive, Intune, Power Automate and Windows 365. Lead architecture, security and governance ...

service excellence, ensuring that client expectations are not only met but exceeded? What you'll be doing : Service Management & Best Practices : -Ensure best practice, ITIL v4-aligned service delivery through ownership of ITIL processe s.-Oversee every element of service delivery for clients from onboarding to end-of-life managemen ...

security, monitoring and management solutions. Ability to present designs and influence senior stakeholders. Knowledge of architecture frameworks such as TOGAF and an understanding of ITIL and Agile methodologies. Experience working within secure environments. TOGAF and ITIL certifications are desirable. We can only consider applications from those eligible to work ...

cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives Define architecture standards, governance and best practices Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes Lead upgrades, migrations and transformation projects across complex enterprise environments Produce solution designs, architecture documentation … Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems and automation tools Knowledge of Python, PowerShell, REST APIs or orchestration technologies ...

live. What you'll be doing: Leading ITSM readiness and service transition into BAU Embedding Incident, Change, and Problem Management in line with ITIL Establishing service governance, operational controls, and support models Driving readiness assurance, risk mitigation, and service stability Coordinating across delivery, service, and support teams to ensure alignment … Ensuring process adoption and operational handover, not just documentation Key skills & experience Proven experience delivering ITSM readiness/service transition programmes Strong knowledge of ITIL disciplines (Incident, Change, Problem Management) Experience embedding operational processes and governance in live environments Background in complex, multi-team delivery programmes Strong stakeholder engagement with ...

systems. Develop, support, and maintain applications using RPG III, RPG IV, and ILE RPG. Handle Incident, Problem, and Change Management in line with ITIL processes. Perform root cause analysis and ensure timely resolution of production issues. Work closely with business users and cross functional teams to ensure system stability. Support … iSeries Expertise in RPG III, RPG IV, and ILE RPG Proven experience in Application Support/AMS (L2/L3) Solid knowledge of ITIL based Incident, Problem, and Change Management Good communication and documentation skills ...

SLAs, KPIs, incidents and problem management outcomes Identify service risks and deal with them before they escalate Make sure services meet contractual and ITIL expectations Support commercial conversations around renewals, changes and growth Work closely with operations, account teams and presales to shape better services You will be trusted … Strong operational background such as service desk management in IT or Managed Services Experience of managing customers with 300-500 users Solid awareness of ITIL and service governance in practice, not just theory Hands-on approach Takes ownership and stays calm when things dont go to plan What We Offer ...

SLAs, KPIs, incidents and problem management outcomes Identify service risks and deal with them before they escalate Make sure services meet contractual and ITIL expectations Support commercial conversations around renewals, changes and growth Work closely with operations, account teams and presales to shape better services You will be trusted … Strong operational background such as service desk management in IT or Managed Services Experience of managing customers with 300-500 users Solid awareness of ITIL and service governance in practice, not just theory Hands-on approach Takes ownership and stays calm when things dont go to plan What We Offer ...

Manage upgrades, patches and system maintenance Liaise with third-party vendors and suppliers Keep systems, documentation and CMDB up to date Ensure compliance with ITIL processes and SLAs Your tech exposure Factory & production environments Mobile devices and end-user support Printing & AV equipment Network cabling & VoIP telephony Broadband solutions (including … line/site-based IT role Strong hands-on technical support experience Experience supporting manufacturing or production environments Good understanding of ITIL (Incident, Change & Problem Management) Strong stakeholder management across operational teams Proactive mindset with a focus on service improvement ...

Role: Data Centre Operations Engineer Specialism(s): Control-M, Job/Batch Scheduling, Microfocus, JCL, System Monitoring, Korn Shell Scripting, Linux/Unix, Oracle, ITIL, Data Centre Support, Batch Automation Type: Contract, 6+ Months Location: South Wales (On-Site) IR35 Determination: Inside IR35 Pay Rate: £250 - £280 per day Start … Comms Room environment * Understanding of JCL * Proficiency in Korn Shell Scripting * Knowledge of Linux & Unix commands * Basic knowledge of Oracle and associated database structures * ITIL Fundamentals * Ability to work effectively under pressure in a 24/7 live environment * Experienced in root-cause analysis and break-fix resolution * Confident working ...