701 to 725 of 965 ITIL Jobs in the UK excluding London

maintaining security and documentation. You will lead WAN/LAN/VLAN design, IP/DHCP/DNS planning, and firewall policy implementation, with ITIL practices and multi-site delivery experience essential. #J-18808-Ljbffr ...

support model, working with engineering teams, suppliers and stakeholders to ensure security and resilience. The ideal candidate will bring strong LAN/WAN expertise, ITIL experience, and proven ability to drive service improvements #J-18808-Ljbffr ...

social care system migrations (TPP SystmOne, System C Liquidlogic LAS or similar local government apps). You will support, maintain and enhance services, follow ITIL processes and collaborate across teams to optimise system availability. The ideal candidate will deliver expert advice, implement preventative measures and supervise #J-18808-Ljbffr ...

offices. You will design, implement, and maintain enterprise LAN/WAN networks, ensuring availability, performance, and security. The role requires independent work, adherence to ITIL processes, and collaboration with remote teams. The position involves physical tasks like cabling and device replacement, with potential on-call hours for critical incidents. #J ...

Cloud. Experience delivering infrastructure migration or transformation projects. Knowledge of automation and configuration management tools. Experience working within highly regulated or enterprise-scale environments. ITIL awareness or experience working within ITIL-aligned service management processes. #J-18808-Ljbffr ...

Produce operational reports and performance metrics to support governance, decision-making, and continual service improvement. Drive best practice and continuous improvement initiatives within an ITIL-based service management environment. Lead, coach, and develop Service Desk staff to promote high performance and excellent customer service. Requirements Significant experience managing Service Desk … motivate and develop high-performing teams. Proven experience managing service performance, workforce planning, incident management, service requests, and knowledge management. Good understanding of ITIL principles and experience working within an ITIL-based service management environment. Experience using IT Service Management (ITSM) platforms such as Halo, ServiceNow, Ivanti, or equivalent. Strong ...

date with evolving technology Knowledge and experience of the following would be advantageous: Working in Managed Services or another multi-customer support environment. ITIL Foundation certification or practical experience of ITIL-aligned service management. Experience with customer-facing service reviews, service reporting, SLA analysis, action tracking, service improvement, onboarding ...

date with evolving technology Knowledge and experience of the following would be advantageous: Working in Managed Services or another multi-customer support environment. ITIL Foundation certification or practical experience of ITIL-aligned service management. Experience with customer-facing service reviews, service reporting, SLA analysis, action tracking, service improvement, onboarding ...

DOORS. Knowledge of UML, Enterprise Architect, or other model-based systems engineering tools. Experience working within Windows and UNIX/Linux environments. Awareness of ITIL, systems lifecycle management, and industry best practice. INCOSE certification, ITIL certification, or a relevant postgraduate qualification. Skills and Personal Attributes Strong analytical and structured problem ...

project-based environment. Knowledge of Microsoft Azure, Microsoft 365, cloud infrastructure, hybrid environments and enterprise architecture. Familiarity with ISO 27001, Cyber Essentials, ITIL or other recognised IT governance and service management frameworks. Professional certifications such as CISSP, CISM, ITIL, TOGAF, Microsoft Azure or equivalent. What You'll Get Competitive salary ...

senior technical escalation point for complex Wintel incidents, performing triage, service restoration, root cause analysis and follow-up problem management activities in line with ITIL practices. Operational procedures and runbooks: Review, improve and create SOPs, runbooks, support guides and knowledge articles covering start/stop procedures, event response, backup validation … support 3rd Line Infrastructure Support Service Transition, Operational Readiness and Early Life Support PowerShell scripting, automation and troubleshooting Backup, Disaster Recovery and High Availability ITIL Service Management (Incident, Problem and Change Management) Knowledge Transfer and Operational Documentation Strong communication, analytical and stakeholder management skills Holidays: 25 days per annum + ...

users). The postholder is responsible for leading, managing and developing the Digital Customer Experience function, encompassing 1st, 2nd line support services, requesting and ITIL-aligned Service Management functions. The role holds accountability for service performance, customer outcomes and the effective management of teams delivering support across multiple organisations. … delivery issues, balancing competing priorities, dependencies and risks while maintaining stakeholder confidence. Drive a mature, service-led approach to IT Service Management, embedding consistent ITIL-aligned incident, problem and change practices, alongside relevant SDI principles and industry best practice. Own the Digital Customer Experience strategy, roadmap and performance framework, using ...

Methods Business and Digital Technology Limited Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies to transform the way the public sector operates in the ...

systems support services through a strategic outsourced support partner. Ensure incidents, problems, service requests, changes and releases are managed effectively and in accordance with ITIL-based processes. Manage service performance through agreed KPIs, SLAs and operational metrics. Coordinate support for business-critical incidents and major service disruptions. Ensure support documentation … financial planning and performance management platforms. Good understanding of system integrations, interfaces and data flows across enterprise applications. Strong understanding of IT Service Management (ITIL) disciplines including Incident, Problem, Change and Release Management. Experience supporting financial controls, audit processes and regulatory requirements. Ability to analyse complex business and technical issues ...

/KPI performance, support organisation, transition to steady state, and continuous improvement. The successful candidate should have strong SAP S/4HANA support experience, ITIL-aligned service management expertise, and experience managing SAP support services within government, defence, or highly regulated environments. Key Responsibilities Own the SAP AMS operating model …/support services. Proven experience owning at least one end-to-end SAP S/4HANA AMS/support engagement. Strong knowledge of ITIL-aligned Incident, Problem, Change, and Release Management. Experience managing SLA/KPI performance and service governance. Proven experience leading large SAP support teams and transition activities. ...

/KPI performance, support organisation, transition to steady state, and continuous improvement. The successful candidate should have strong SAP S/4HANA support experience, ITIL-aligned service management expertise, and experience managing SAP support services within government, defence, or highly regulated environments. Key Responsibilities Own the SAP AMS operating model …/support services. Proven experience owning at least one end-to-end SAP S/4HANA AMS/support engagement. Strong knowledge of ITIL-aligned Incident, Problem, Change, and Release Management. Experience managing SLA/KPI performance and service governance. Proven experience leading large SAP support teams and transition activities. ...

team. Full UK driving licence and own transport for occasional office visits. Desired: Experience working in a professional services or multi-site environment. ITIL Foundation certification or familiarity with ITIL practices. Relevant technical certifications (CompTIA A+, Microsoft Certified, etc.). Experience liaising with 3rd party suppliers or support organisations. ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

infrastructure engineering teams. Strong people leadership and stakeholder management skills. Background in infrastructure operations, platform engineering, or IT services. Experience working within Agile, Scrum, ITIL, or SDLC environments. Strong organisational, planning, and decision‐making abilities. Comfortable working within complex, multi-disciplinary technology environments. Desirable Certifications ITIL Foundation Microsoft Azure Google ...

Excellent understanding of IT Service Management (ITSM) principles and experience working withan ITSM platform/tools such asFreshService, ServiceNow, Jira Service Management, or equivalent ITIL Foundation (minimum),ITIL Practitioner/Intermediate/Managing Professional Demonstrated experience managing Incident Management, Problem Management, Change Managementand Service Level Management Knowledge of IT infrastructure ...

knowledge and the ability to communicate effectively with technical teams. Strong stakeholder management and influencing skills. Experience operating within structured governance environments. Desirable Qualifications ITIL 4 Foundation. ITIL 4 Specialist certifications or equivalent experience. Professional Scrum Product Owner (PSPO) and/or SAFe Product Manager certification. PRINCE2 Agile qualification. Experience ...

processes. Evaluate service delivery methods and implement the most effective strategies for the Alliance's IT infrastructure. Lead change management initiatives, ensuring adherence to ITIL Service Management best practises. Foster a culture of collaboration and inclusion, driving continuous improvement across the organisation. Interface with various stakeholders, including strategic boards … Experience: Degree in Computing, ICT, Technology, or equivalent experience. Strong understanding of ICT infrastructure, security, and service management. Proven project management experience, familiar with ITIL best practises and methodologies such as Prince2 or Agile. Excellent communication skills, capable of engaging with stakeholders at all levels. Experience in managing ICT teams ...