IT Infrastructure Library (ITIL) Jobs in the South East

A fantastic enterprise level MSP is hiring! This award-winning company is looking for a 1st Line Engineer to join their dedicated team in Hersham. As a 1st Line Engineer you'd become part of the team responsible for helping them continue the level of support they offer to their established clients. You will become integral to the culture of the business. Offering paid certification culminating... more ▸

IT Service Desk Analyst required for this enterprise sized not for profit organisation based in their Dartford Head Office. Working as part of a core Service Desk / Helpdesk team the role will involve taking 1st and 2nd Line IT support calls from their internal user base, resolving were possible and escalating to other support teams if necessary. They are... more ▸

My client are looking for an experienced Support Engineer, who has worked in multiple support enviornments and used a different range of technologies. Skills: Previous experience in a Service Desk or Helpdesk environment are vital for this role. Knowledge of Windows 10/7. Office 365 knowledge and technical skills. ITIL Foundation knowledge. Active Directory management. Rsponsibilities: Service Management. Provide IT support to all internal... more ▸

Service Desk Analyst. I am working with a UK company who are looking for someone to join their service desk team providing support across the company. The team deal with support to all users ensuring IT Incidents & Service Requests are either resolved remotely at point of contact or escalated to the correct team. Required Skills and Experience. Previous experience working within a service... more ▸

Wanting to work for a large well-established company and develop your IT support career? Robert Half Technology are currently recruiting for a 2nd line Engineer to join a client based in Newbury. The role of the 2nd Line Engineer: Provide 2nd line IT support to Level 1 helpdesk team and the wider business. Implement end-user or enterprise infrastructure or application services prepared by senior engineers... more ▸

EUC Engineer 6 month fixed-term contract Oxfordshire Up to £40,000 We're looking for an EUC Engineer to assist with a Windows 10 rollout in a well-established company. You'll be working alongside the Project Manager, providing 2nd line project support. You will also troubleshoot and resolve end-user computing issues from users, so customer service is important. This role includes software and hardware. The ideal candidate... more ▸

Our client, an independent charity, is looking for a. Service Desk Analyst with 3+ years’ previous experience working in an ITIL environment. Key Responsibilities. - Responding to and resolving incidents and service requests both remotely and face to face. - Manage incidents and service requests for users at all sites as needed. - Advise 1st line agents, undertake first time fix for agreed tasks... more ▸

My client is one of biggest design and builder of critical facilities in the UK. They are data centre specialists and also offer their customers technical support and round the clock monitoring. They are keen to hire a Data Centre Technician to be part of their team based from the Surrey office, monitoring both remotely and on site, using Smart Hands & Remote Hands... more ▸

Role: Service Delivery Manager. Location: Hertfordshire. Salary: TBC. My client who is a leading global firm is looking for a Service Delivery Manager to join their team, the successful candidate will have strong experience as a service delivery manager leading the IT Service Desk, Desktop Support and VIP support teams. Key Skills/Experience: Strong leadership skills ITIL Qualified Experience leading a team... more ▸

IT Service Desk Analyst - 2nd line support - £28,000 - Portsmouth Your new company Are the preferred way to cross the Solent for nearly five million customers a year. Your new role Will be to provide end user support and the resolution of any Hardware/ Software issues, Network/ Infrastructure administration, and maintenance and improvement to the existing domain. What you'll... more ▸

IT Service Desk Analyst - 2nd line support - £28,000 - Portsmouth Your new company Are the preferred way to cross the Solent for nearly five million customers a year. Your new role Will be to provide end user support and the resolution of any Hardware/ Software issues, Network/ Infrastructure administration, and maintenance and improvement to the existing domain. What you'll... more ▸

IT Service Desk Agent. IT Service Desk Agent - (CompTIA, ITIL, Service Desk, Customer Service) is required by a global Intelligence and National Security, Science and Technology organisation who are looking for a IT Service Desk Agent to join them on a permanent basis in their Farnborough office. As the IT Service Desk Agent, you will be providing IT Service Desk support to both internal and external customers,... more ▸

The successful candidate will have a full understanding of the principles of system engineering, be able to demonstrate past successes in working within and\or leading diverse engineering teams and will have prior experience as a Systems Engineer for a major programme involving accepting and integrating deliveries from suppliers. Using their experience in Systems Engineering, the successful candidate will be responsible for working... more ▸

Tier 1 Service Support Engineer A great opportunity for a Tier 1 Service Support Engineer in Thame. You will be responsible for delivering a first-class service to the business, in person, over the phone or through the Helpdesk to ensure that Incidents and Service Requests are dealt with in an efficient and timely manner. If you're interested in IT, this is the perfect role to get your foot in the... more ▸

Mac (90%) Helpdesk Engineer required to work around the Esher West London area. Responsibilities: Dealing with incoming Mac Technical faults in a professional, courteous manner over the phone and via email. Taking ownership of faults and managing them in a logical and methodical manner. Correctly logging incidents and faults, categorising and prioritising them in line with team procedures. Conducting... more ▸