1 to 25 of 846 ITIL Jobs in the South East

Requirements Key Experience & Skills: Essential Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and … creating Windows images using SCCM or similar Vulnerability Management using Qualys Experience in creating Microsoft Power Apps/Productivity tools Experience of ITSM systems and automating Service Desk processes ITIL 4 Foundation certification Service Desk Analyst certification through SDI or equivalent through another institute Benefits At Toyota Financial Services (TFS) it is more than just an externally bench-marked salary More ❯

Windows Server, Contact Centre solutions, ITSM systems, and Power Apps. Key Experience & Skills: Essential Skills: 5+ years' experience in Service Desk support, preferably in a busy environment. Knowledge of ITIL framework and practical application. Strong troubleshooting skills and experience with Windows 11, Office 365, SCCM, Active Directory, and remote support tools. Excellent documentation, customer service, communication, and interpersonal skills. Proven … supporting end users across multiple locations and in Financial Services. Skills in SCCM OS/application packaging, Group Policy, vulnerability management, Power Apps, and automation of Service Desk processes. ITIL 4 Foundation and Service Desk Analyst certifications preferred. At Toyota Financial Services, we offer a range of benefits including hybrid working, car schemes, pension, private healthcare, wellbeing programs, and more More ❯

knowledge of MECM: Packaging, patch management and software distribution Strong knowledge of Microsoft Endpoint Manager/Intune Strong knowledge of Microsoft O365 Admin Have experience of working in a ITIL framework A Understanding of Project Management and Service Management best practices and principles A good level of experience in current role, able to speak credibly to highly technical individuals and … Cisco Wired and Wireless Networks Cisco VOIP Systems administration Windows Server and MS PowerShell OneDrive Desktop, Laptop, Mobile and Server hardware Excellent knowledge of Mobile Software (iOS and Android) ITIL Remedy DNS and DHCP Microsoft Azure and awareness of cloud computing Teamwork: Facilitates effective team interaction. Acknowledges and appreciates each team member's contributions. Effectively utilises each team member to More ❯

solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Data-Driven Decision-Making using telemetry Security & Compliance by Design Technical Communication & Documentation Qualifications … expertise in Azure technologies (Desirable), including but not limited to: MS-102 - Microsoft 365 Administrator Expert SC-300 - Identity & Access Administrator AI-102 - Designing & Implementing AI Solutions in Azure ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯

solutions with backlog management tools (Azure DevOps/Jira) in Agile and DevOps environments. Demonstrable experience of working with IT frameworks and processes such as Agile (Scaled Preferred) and ITIL including key processes such as major incident management, service management and change. Automation & AI Integration Expertise Platform Ownership & Product Engineering Data-Driven Decision-Making using telemetry Security & Compliance by Design … Administrator MS-102 – Microsoft 365 Administrator Expert SC-300 – Identity & Access Administrator AI-102 – Designing & Implementing AI Solutions in Azure AZ-400 – DevOps Engineer Expert MD-102 – Endpoint Administrator ITIL v4 Foundation Certified in DEX platforms Skills Demonstrable understanding of financial management, planning and operational oversight Open, collaborative and enabling mindset, able to focus on empowering colleagues to fully exploit More ❯

Qualifications Maintain certifications and expertise in Azure technologies (Desirable), including but not limited to: Microsoft Certified: Azure Fundamentals Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure DevOps Engineer Expert ITIL Foundation Certification Agile Ways of working Behaviours Self-motivated and enthusiastic An organised and proactive approach Ability to work on own initiative and as part of a team A flexible More ❯

endpoint security, and vulnerability management tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose More ❯

Bay House - Portsmouth Scope: Utilising industry standard toolsets, you will monitor calls, emails, and automated alerts, bringing them to an appropriate resolution or escalating where necessary, all under an ITIL aligned framework. Purpose: Providing support during business hours (Monday to Friday 09.00 – 17.30) Practical, proactive Service Desk Analyst required to join existing team in keeping end users operational and ensuring … Technical troubleshooting in cloud and On-Prem environments Experience working with ticketing systems such as ServiceNow Knowledge and understanding of working to defined SLAs Understanding of IT workflows/ITIL practices Desirable: Experience of documenting processes and operational procedures General understanding of IT Infrastructure, Data, Voice (Teams), Security, and Systems Full driving license ITIL experience/Certification #J-18808-Ljbffr More ❯

Risks to the business that could cause outages/loss of revenue - Risk management Responsible for delivery of annual DR testing utilising best in breed technology Work within the ITIL process- Change, problem, incident etc. - support the process and adhere to CCM principles Support the Audits and Sarbanes Oxley ensuring systems are compliant and follow documented IT Controls Forward thinking … or more specific skill in the following areas: Exchange Citrix XenDesktop Commvault backup, or Veeam Ivanti Patch management Rapid 7 Experience of architecture/design principles An understanding of ITIL processes, including change and incident management Troubleshooting and analysis skills An understanding of networking essentials O365 configuration and support, including Exchange and Teams Experience in a technical support role within More ❯

Deliver new functionality while protecting existing services. Manage and maintain risks to prevent outages or revenue loss. Deliver annual disaster recovery testing using best-in-class technology. Work within ITIL processes and support CCM principles. Support audits and Sarbanes-Oxley compliance with documented IT controls. Plan proactively for future needs. Maintain relationships with technology, software, and security vendors. Support, guide … Directory, networking, load balancing, and clustering. Proactive problem-solving and excellent documentation skills. Desirable Specialized knowledge in Exchange, Citrix XenDesktop, backup solutions, patch management, Rapid 7. Experience with architecture, ITIL, troubleshooting, networking, and support in financial services. Relevant certifications like MCSE, VCP, Cisco. Personal Attributes Ability to operate effectively in a fast-changing environment. Strong planning, organization, problem-solving, and More ❯

systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio IT experience More ❯

support experience with Windows 11 OS and server infrastructure Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Experience with Hyper-V and CoLo environments Professional Attributes: Experience in a 3rd line technical infrastructure support or project role Excellent problem-solving skills with a structured, analytical mindset … Support Engineer (MS-220) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Endpoint Administrator Associate (MD-102) Additional/Desirable Certifications: Power Platform Fundamentals (PL-900) ITIL Foundation Certificate in IT Service Management Cisco Certified Network Associate (CCNA) or CCENT What We Offer: 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one More ❯

Android, iOS, Windows). Desirable Experience with specific operating systems (e.g., Windows, macOS, Linux). Experience with common IT applications (e.g., Microsoft Office Suite, email clients). Knowledge of ITIL framework. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to More ❯

Android, iOS, Windows). Desirable Experience with specific operating systems (e.g., Windows, macOS, Linux). Experience with common IT applications (e.g., Microsoft Office Suite, email clients). Knowledge of ITIL framework. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to More ❯

Android, iOS, Windows). Desirable Experience with specific operating systems (e.g., Windows, macOS, Linux). Experience with common IT applications (e.g., Microsoft Office Suite, email clients). Knowledge of ITIL framework. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to More ❯

Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux MDM (Avanti) PDR/JSPs knowledge Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up More ❯

appliances Networking (Cisco, SonicWall, HP) Disaster Recovery & Online Backup Mail DNS (MX, DMARC, DKIM, SPF) Familiarity with monitoring and management tools (Solarwinds, PRTG) Relevant certifications (Microsoft, CCNA, CompTIA Security, ITIL) Benefits: Work equipment provided for both home and onsite use 25 days' holiday (increasing after 3 years’ service) plus public holidays Eyecare vouchers Enhanced family leave (maternity, paternity, adoption) after More ❯

support or infrastructure environment. Strong working knowledge of: Virtualisation (VMware/Horizon) Microsoft Server 2019 Cisco/Juniper network devices Active Directory Exchange Trellix or Trend Micro security tools ITIL-based service management processes Excellent communication skills and the ability to mentor junior team members. Experience working in customer-focused environments and managing multiple stakeholders. Desirable Skills: Familiarity with: Microsoft More ❯

Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing Technologies Apple OSX/Apple Mobile iOS Active Directory Mimecast Remote Support Tools Incident, Request, Problem, and Change Management ITIL foundation or other relevant IT qualifications Location: City of London, London (Onsite) Term: Full-Time, Permanent Salary: £34,000 - £36,000 P/A - Negotiable on Experience Benefits: Annual bonus More ❯

infrastructure. Ensure high availability, scalability, and performance of all IT systems. Manage data centres, network architecture, and cloud services. Service Management: Develop and implement IT service management frameworks (e.g., ITIL). Monitor and improve service delivery and support processes. Ensure effective incident, problem, and change management. Security Management: Oversee the development and implementation of security policies and procedures. Conduct regular … CIO and executive team. Qualifications: Bachelor's degree in Information Technology, or a related industry experience. Proven experience in IT infrastructure management, service management, and security. Strong knowledge of ITIL, ISO 27001, GDPR, NIS2 and other relevant frameworks. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects and priorities in a fast-paced environment. Skills: Technical expertise in More ❯

infrastructure. Ensure high availability, scalability, and performance of all IT systems. Manage data centres, network architecture, and cloud services. Service Management: Develop and implement IT service management frameworks (e.g., ITIL). Monitor and improve service delivery and support processes. Ensure effective incident, problem, and change management. Security Management: Oversee the development and implementation of security policies and procedures. Conduct regular … CIO and executive team. Qualifications: Bachelor's degree in Information Technology, or a related industry experience. Proven experience in IT infrastructure management, service management, and security. Strong knowledge of ITIL, ISO 27001, GDPR, NIS2 and other relevant frameworks. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects and priorities in a fast-paced environment. Skills: Technical expertise in More ❯

Recovery Planning and Implementation Experience managing budgets, licensing agreements, and vendor relationships. Strong leadership and communication skills, with the ability to lead cross-functional teams and projects. Knowledge of ITIL practices and service management methodologies. Strong problem-solving and analytical abilities. Behavioural skills Presents ideas and concepts to non-discipline colleagues and management in a manner that is respectful and More ❯

lifecycles and best practices. Provide (occasional) on-call assistance out of hours. Experience of supplier and vendor management Familiarity with infrastructure as code (IaC) principles and deployment automation. Formal ITIL accreditations to Foundation level. Personal Qualities Methodical and organised. Ability to work under pressure. Excellent communication and leadership abilities Problem-solving mindset and adaptability Ability to mentor and guide team More ❯

lifecycles and best practices. Provide (occasional) on-call assistance out of hours. Experience of supplier and vendor management Familiarity with infrastructure as code (IaC) principles and deployment automation. Formal ITIL accreditations to Foundation level. Personal Qualities Methodical and organised. Ability to work under pressure. Excellent communication and leadership abilities Problem-solving mindset and adaptability Ability to mentor and guide team More ❯

systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio IT experience More ❯