1 to 25 of 193 ITIL Jobs in the South East

analytical and root cause analysis skills. Experience working within regulated, audit-driven environments. Excellent communication skills with technical and non-technical stakeholders. Qualifications (Essential) ITIL Foundation Microsoft Certifications (MCSA, MCSE, Azure Administrator/Engineer) VMware Certifications (VCP, VCAP) Desirable: Security+, CISSP or equivalent security certifications. Working Arrangements & Benefits Hybrid working ...

Essential qualifications and experience: Degree in IT or equivalent experience (QCF Level 6/SQCF Levels 9-10). CCNA certification or equivalent experience. ITIL practitioner or equivalent experience. Strong troubleshooting and project implementation skills in: Microsoft Technologies: Active Directory, Azure, Entra, Microsoft 365, PowerShell scripting, Windows Server ...

delivery of change such as cost reduction, operational effectiveness and embedding change and cultural adoption We are looking for experience in the following skills: ITIL V3 certifications as a minimum (V3 expert & V4 certifications preferable) Proven ITSM tooling implementation experience Supporting customers through Transformation journeys (i.e. Journey to Cloud) Experience ...

progression towards: MD-101, MS-100, MS-101 . Experience in an MSP or B2B technical support environment . Knowledge and understanding of ITIL frameworks . Strong hands-on experience with Office 365 , including E3/E5, Azure IaaS, and EMS. Solid troubleshooting skills across Microsoft Desktop Operating Systems . ...

follow documented procedures accurately. Comfortable working under pressure in a busy Service Desk environment. Broad knowledge of hardware and software systems. Desirable Skills & Experience ITIL Foundation certification or strong working knowledge of ITIL. Experience with Assyst or similar IT Service Management tools. Google Workspace/Gmail support experience. Avaya telephony ...

team Comfortable working under pressure in a fast-paced environment Desirable Diploma, NVQ or qualification in IT or a related subject Awareness of ITIL or equivalent service management frameworks ...

have current UK driving license in this role. Not essential to be successful in the role but you may also have the following qualifications:? ITIL Foundation Qualification Office 365 Administration and Troubleshooting Personal Qualities for the role? Strong communication skills with the ability to convey ideas clearly and confidently.? Highly ...

DHCP, GPO) Networking fundamentals (VLANs, firewalls, switches, Wi-Fi) Virtualisation technologies (Hyper-V, VMware) Backup technologies and monitoring tools Ticketing systems and ITIL best practices What We're Looking For Strong communication and customer service skills Ability to work independently and as part of a collaborative team A proactive, solutions ...

Skills: 5+ years' experience in Service Desk support preferably in a busy environment undertaking a technical customer facing role Working knowledge and understanding of ITIL framework and the ability to demonstrate this in a practical way Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support ...

supporting less experienced colleagues. Essential experience * Significant experience in a senior IT support or infrastructure role * Background working within IT service management frameworks (e.g. ITIL) * Proven experience supporting multi-site environments Technical skills (preferred) * Windows Server environments (2012 onwards) * Microsoft 365 and Azure administration * Active Directory and Entra ID * Networking ...

technical escalations. Desirable Experience with Microsoft 365, Hyper-V, and Cisco Meraki. Knowledge of Azure services, Entra ID, and hybrid identity environments. Familiarity with ITIL change/incident management frameworks. ...

years' experience in a busy Service Desk environment Strong troubleshooting ability Solid working knowledge of Windows 11 , Microsoft 365 , and SCCM Understanding of the ITIL framework Excellent communication skills, written, verbal, and in presenting A customer-first mindset and an ability to explain technical issues clearly Strong organisation, attention ...

management role . Strong knowledge of application lifecycle management, agile and DevOps practices, cloud platforms (particularly Microsoft Azure), and service management frameworks such as ITIL is essential. Professional certifications such as PMP, Scrum Master, or relevant technical qualifications are highly desirable. Exceptional communication, stakeholder management, and project prioritisation skills ...

management role . Strong knowledge of application lifecycle management, agile and DevOps practices, cloud platforms (particularly Microsoft Azure), and service management frameworks such as ITIL is essential. Professional certifications such as PMP, Scrum Master, or relevant technical qualifications are highly desirable. Exceptional communication, stakeholder management, and project prioritisation skills ...

provide a quality service. Excellent written and verbal communication skills. A team player who can contribute to a collaborative working environment An understanding of ITIL and Cyber Essentials frameworks. Endpoint support for Microsoft Windows and Apple Mac devices, with a focus on troubleshooting and ensuring user productivity. Proficiency ...

under pressure. Strong Microsoft 365 expertise along with could and infrastructure knowledge. Experience conducting performance reviews, 1:1s, and career development plans. Understanding of ITIL principles (especially Incident, Problem, Change Management). Experience with ticketing platforms (ServiceNow, Autotask, ConnectWise, Jira, etc.). Ability to prioritise and allocate resources across multiple ...

point-of sale systems experience is a strong advantage Formal IT qualifications (A levels, degree, or certifications such as Microsoft/CompTIA/ITIL) Familiarity with the FMCG and/or Retail (luxury goods) sector industry is advantageous. Job Offer Competitive salary ranging from £60,000 to £70,000. ...

skills — confident across face-to-face, phone, email, Teams, and more A+/Network+ or equivalent certification (desirable: Microsoft certifications like MCP/MCSA, ITIL) A genuine passion for technology combined with top-tier customer service mindset Enthusiasm for the hospitality industry and working in a lively, people-focused setting ...

management and communication skills across technical and non-technical audiences. Experience leading and developing small teams. Practical knowledge of IT Service Management frameworks, including ITIL v3/v4. Excellent written and verbal English communication skills. Desirable: Experience automating IT asset management processes or workflows. Experience operating within large, complex ...

Linux environments. Proficient in using ticketing systems such as ServiceNow or JIRA. Degree in IT, Computer Science, or a related field, along with ITIL Foundation certification. Additional training in customer service or team leadership. Personal attributes include being calm under pressure, highly organised, and having a customer-first mindset. Strong ...

Document comparison tools (eg Workshare) Security platforms such as Duo (2FA) Lenovo laptops, HP printers, and Canon devices Qualifications Degree or equivalent experience preferred. ITIL v4 Foundation or similar certification advantageous. Personal Attributes Strong customer service mindset with excellent communication skills. Professional, reliable, and well-organised. Comfortable managing multiple priorities ...

looking for a 1st Line Support Contractor who is comfortable working onsite in a Microsoft environment. You will work within a Technical Service Desk ITIL environment and will have technical expertise to troubleshoot and resolve incidents and complete Service Requests, aiming for resolution at the 1st time of asking. Skills ...

looking for a 1st Line Support Contractor who is comfortable working onsite in a Microsoft environment. You will work within a Technical Service Desk ITIL environment and will have technical expertise to troubleshoot and resolve incidents and complete Service Requests, aiming for resolution at the 1st time of asking. Skills ...

experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure, large scale ITSM solutions across complex estates. Solid understanding of Windows Server, Active Directory, SQL Server ...

customer service mindset with the ability to manage user expectations Ability to work effectively under pressure and manage multiple priorities Desirable Skills Experience with ITIL-based environments Exposure to remote support tools Basic networking or security knowledge ...