1 to 25 of 179 ITIL Jobs in the South East

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

cloud computing and continuous learning Strong team-working skills and a professional work ethic DESIRABLE Previous experience within a managed services provider (MSP) environment ITIL Foundation knowledge or certification Microsoft certifications such as AZ-900, MS-900 or SC-900 Experience with Microsoft Intune, Azure platforms or endpoint management tools ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

background * Several years of experience in IT support or workplace technology * Experience in a global or multi-site organisation is an advantage * Familiarity with ITIL concepts is beneficial * Relevant degree or equivalent experience If you'd like to discuss this IT support role in more detail, please send your updated ...

definition and management. Project Management methodologies such as Agile, Scaled Agile and Waterfall. Tools such as MS Project. IT service management approaches such as ITIL v4. THE PERSON Experience of Project Management in Defence & Security and/or other Government Departments. Degree (or equivalent) in a numerate subject such ...

concepts Experience with ticketing systems (e.g. ServiceNow) Exposure to AV/conferencing technologies Desirable: Experience with legal applications (e.g. iManage, Intapp, BigHand) Understanding of ITIL frameworks Key Skills Strong customer service and communication skills Excellent troubleshooting and problem-solving ability Able to manage multiple tasks in a fast-paced environment ...

application support, service delivery, or helpdesk management, with exposure to D365 support models Experience working within DevOps practices and environments Solid understanding of ITIL processes (Incident, Problem, Change Management) Ability to analyse support data (including D365 tickets and usage) and produce actionable insights Excellent communication and stakeholder management skills, with ...

application support, service delivery, or helpdesk management, with exposure to D365 support models Experience working within DevOps practices and environments Solid understanding of ITIL processes (Incident, Problem, Change Management) Ability to analyse support data (including D365 tickets and usage) and produce actionable insights Excellent communication and stakeholder management skills, with ...

etc.) Exposure to Azure IaaS, AVD, or Windows 365 Experience with Autopilot or Intune app packaging ITIL familiarity What’s On Offer Competitive salary Generous holiday allowance Paid certifications and training Pension scheme Genuine progression opportunities into: 3rd Line Engineering Project Delivery Technical Account Management You’ll be joining ...

escalation point for complex technical and operational issues. Key Requirements Strong experience in Service Delivery/Service Management environments Good understanding of ITIL practices , particularly Incident and Change Management Experience with ITSM tools such as ServiceNow Knowledge of cloud technologies , ideally AWS Exposure to DevOps tooling and CI/ ...

technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within a highly meaningful and purpose led environment Significant ...

experience Active Directory administration exposure Hardware troubleshooting and setup experience Good communication and problem-solving skills DESIRABLE SKILLS Microsoft Intune Networking support VPN support ITIL Foundation Telephony or cloud contact centre systems ERP or SQL exposure PACKAGE Salary up to £34,000 Office-based role in Milton Keynes 25 days ...

resilience* Confidence working in Agile and multi‐supplier environments* Flexibility to provide out‐of‐hours on‐call escalation as required**Essential/Desirable*** ITIL Expert or Master (or equivalent senior service management experience)* Experience of high‐performance, high‐availability systems* Cloud service experience desirable**Key Attributes*** Takes full ownership ...

environments. Technology & Service Management Expertise Strong understanding of enterprise and operational technology landscapes—including applications, infrastructure, reporting, and service management—along with exposure to ITIL, Agile, or other structured delivery methodologies. Cross‐Functional & Supplier Management Demonstrated ability to manage cross-functional teams and third‐party suppliers, including experience working with ...

engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling ...

Working knowledge of Active Directory/Azure AD account administration The ability to follow documented procedures and contribute to knowledge articles Essential Qualifications: ITIL Foundation v4 certification (or willingness to obtain) is desirable Benefits: Matched contribution pension scheme, with life assurance Generous holiday allowance, with the option to purchase additional ...

detail Strong written and verbal communication skills Good working knowledge of Microsoft 365, particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology ...

detail Strong written and verbal communication skills Good working knowledge of Microsoft 365, particularly Excel Ability to manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology ...

innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support ...

certification standards where necessary Responsible for managing supplier relationships. Managing junior team members. Qualification, Skills and Experience required: BSc Computer Science or equivalent Information Technology Infrastructure Library or equivalent 3-5 years in IT Management Proven experience in IT infrastructures (Active Directory, Microsoft Exchange), cloud services (AWS, Azure), network security ...

Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers ...

team Desirable -PowerShell scripting or automation experience -Backup and disaster recovery exposure (e.g. Veeam) -Experience with Dynamics 365 or other business systems -Familiarity with ITIL-aligned processes ...

manage multiple tasks Strong working knowledge of M365, Admin Centre Management for Teams, Exchange and Share Point, and Azure, Active Directory, Intune Understanding of ITIL or similar IT Service Management frameworks Given the chance to step up and take on some light Server work, this is a great opportunity ...

working with ETL processes and Data Lake architectures Knowledge of AWS Core Services, RDS and analytics tooling Desirable Certifications: AWS Certified Data Analytics - Specialty ITIL Foundation Certification This is an excellent opportunity for a Business Analyst looking to contribute to large-scale transformation and operational improvement programmes within a collaborative ...

desk to deliver excellent customer service. Work efficiently and productively to achieve and exceed SLAs and KPIs. Your Previous Experience: Experience with how an ITIL service desk runs. Active Directory configuration and administration. An understanding of Group Policy. General networking skills. An understanding of DNS. Good understanding of Office 365. ...