1 to 25 of 221 ITIL Jobs in the South East

Microsoft Certified: Azure Administrator Associate. Microsoft Certified: Azure Solutions Architect Expert. Certified Kubernetes Administrator (CKA). Red Hat OpenShift Administration certification. VMware VCP certification. ITIL Foundation or equivalent service management certification. Knowledge of Azure Arc and hybrid cloud management technologies. Experience with Software Defined Networking (SDN). Knowledge of Zero ...

strong customer-service approach. Able to prioritise competing requests, solve problems independently and collaborate effectively with colleagues. A professional approach to handling confidential information. ITIL certification is strongly preferred. Available to work in the London office five days per week. What’s on offer A collaborative, international environment with ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint ...

team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint ...

skills. Proven problem-solving and decision-making capability within operational and service environments. Experience managing teams, suppliers, or project delivery activities. Experience working within ITIL, Agile, Waterfall, Lean, or similar delivery methodologies. Ability to manage conflicting priorities and operational demands in fast-paced environments. Strong organisational and planning capabilities with ...

testing across integrated systems. ISTQB Advanced Level certification or equivalent experience Familiarity with cloud-based software delivery and containerisation (e.g. AWS, Kubernetes) Awareness of ITIL practices or value streams relevant to service management Experience working with government departments or in secure project environments Experience contributing to multi-party testing sessions ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

cloud Windows Desktop configuration and support Windows Server support Microsoft 365/Office 365 Microsoft Exchange Active Directory administration VMware Citrix Networking fundamentals ITIL framework knowledge Essential Skills & Behaviours Strong communication and interpersonal skills Organised and able to prioritise workload effectively Customer-focused mindset Team-oriented with a supportive approach ...

Qualifications and Certifications Relevant qualifications or certifications may include: TOGAF BCS Enterprise and Solution Architecture ArchiMate AWS, Microsoft Azure or Google Cloud architecture certifications ITIL SAFe Scrum or Agile certifications Business analysis or service-design qualifications Security architecture or cloud-security certifications Qualifications are desirable but will not replace demonstrable ...

technologies Cisco, Juniper or HP networking Enterprise Wi-Fi Firewalls and network security Azure networking services Qualifications Evidence of ongoing professional development. Relevant Microsoft, ITIL or infrastructure certifications are desirable. If you're passionate about technology, delivering excellent customer service, and helping organisations get the most from their IT services ...

commitment to continuous learning, personal development, and improving ways of working. Experience with Service Incident Management, telecommunications technologies, Fixed Line Remedy systems, or ITIL 4 certification would be advantageous. This position requires the ability & willingness to undergo and obtain a Secure Vetting (SC) clearance. Worried that you don't meet ...

improvement initiatives. Analytical mindset with experience in data interpretation, reporting, and trend analysis. Understanding of SLA/KPI frameworks and service management principles (e.g., ITIL desirable). Key Competencies Calm and decisive under pressure Highly organised with strong attention to detail Clear and confident communicator Proactive problem-solver Strong commercial ...

server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essential Working Model Primarily remote , with customer interaction via remote ...

information technology budget It is likely that the successful candidate will hold a relevant degree and/or relevant industry qualifications such as ITIL, Microsoft certifications and a cybersecurity certification Managing multiple concurrent projects and prioritise effectively Negotiate and manage contracts with suppliers and assess and manage risks in supplier ...

management. Experience developing and improving IT service processes. Excellent communication and stakeholder management skills. Highly organised, resilient and able to manage competing priorities. Desirable: ITIL Foundation or higher. Experience in a multi-site or international environment. Microsoft 365, Intune and/or Autopilot experience. Working Arrangements This is an office ...

education and qualifications should include:Degree or HND in information technology, or equivalent experience.Relevant technical and business qualifications (e.g. Microsoft or AWS certifications, TOGAF, ITIL).Evidence of your commitment to continuous learning. #J-18808-Ljbffr ...

leading teams and driving operational improvements. Excellent stakeholder management and communication skills. Experience managing escalations, risks and operational incidents. Knowledge of IT Service Management (ITIL/ITSM) principles and best practices. Experience working within enterprise IT infrastructure, cloud, application support or managed service environments. Highly Desirable Experience supporting Defence, Aerospace ...

performance, governance and continual improvement initiatives. Excellent stakeholder management and communication skills, with the ability to engage at both technical and senior leadership levels. ITIL 4 Managing Professional certification or equivalent Service Management expertise. Relevant IT qualification or significant equivalent industry experience. Desirable Experience Experience supporting international or geographically dispersed ...

performance, governance and continual improvement initiatives. Excellent stakeholder management and communication skills, with the ability to engage at both technical and senior leadership levels. ITIL 4 Managing Professional certification or equivalent Service Management expertise. Relevant IT qualification or significant equivalent industry experience. Desirable Experience Experience supporting international or geographically dispersed ...

Service Delivery Management, ideally within a technology, managed services, networking or cyber security environment. You should have experience with: Customer-facing service delivery. ITIL/IT Service Management principles. Managing SLAs, KPIs and service performance. Service reviews, reporting and stakeholder management. Incident, problem and change management. Customer onboarding and service ...

technical users. The discretion and judgement required when supporting senior stakeholders. Experience working with ITSM/ticketing systems and third-party suppliers. ITIL Foundation, Microsoft certifications, endpoint/security qualifications or experience within financial services/investment environments would be advantageous. If you're an experienced IT Support professional looking ...

Driving Licence Desirable: Understanding of Microsoft Azure Knowledge of server hardware Apple Mac experience Knowledge of VoIP systems Microsoft, CompTIA and/or ITIL certifications Salary up to £40k depending on experience Refer a friend and you will receive a retail voucher of your choice up to the value ...

support experience, together with a good understanding of end-to-end business processes such as finance, retail, sales, customer service or membership. Exposure to ITIL practices, particularly incident, problem and change management, would also be important. We are looking for someone who is analytical, proactive and collaborative, with the confidence ...

continuous years. Proven experience in IT service delivery/service management roles, with accountability for operational performance and customer outcomes. Strong working knowledge of ITIL processes (incident, problem, change, request fulfilment, knowledge, and service reporting). Experience producing and presenting service performance reporting, KPIs, and improvement roadmaps. Excellent stakeholder management ...