1 to 25 of 320 ITIL Jobs in the South East

will be highly organised and task driven, with a strong ethos on service management. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Prince2 (foundation) or Microsoft MCSA/MCSE - this would be highly advantageous. What's in it for you As well as a competitive salary, we offer an annual performance More ❯

a technology service desk or support role, providing second-line technical assistance to end-users. Coding and scripting would be a bonus! Strong understanding of service management principles and ITIL framework. Familiarity with ITSM platforms, ideally ServiceNow to use the tool and help us improve it. Excellent problem-solving and analytical skills, with the ability to prioritise and manage multiple More ❯

issues with a problem-solving mindset. Familiarity with ITSM tools and service desk operations. Working knowledge of Microsoft technologies and general networking. Desirable: Experience with ServiceNow or similar tools. ITIL Foundation or SDI Service Desk Analyst certification. Understanding of SLAs and priority classifications. Additional Info: Shift-based role (between 07:00-19:00, Monday to Friday). May include occasional More ❯

of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge of ITIL best practices Expertise in Service Desk delivery best practices Expertise in Service Desk configuration, administration, and usage Strong understanding of IT service management principles Experience in ITSM processes and workflows More ❯

of Windows and/or macOS operating systems Understanding of basic networking concepts Experience with Javascript, HTML, XML, and web services (REST API, SOAP) Service Management Expertise: Knowledge of ITIL best practices Expertise in Service Desk delivery best practices Expertise in Service Desk configuration, administration, and usage Strong understanding of IT service management principles Experience in ITSM processes and workflows More ❯

experience. 3-5 years' hands-on experience in Microsoft 365 and Azure administration. Strong understanding of Active Directory, Azure AD/EntraID, and identity/access management. Experience in ITIL-based change and incident management processes. Skills & Certifications: M365 - MS-900 (Fundamentals) & MS-102 (Expert) Azure - AZ-900 (Fundamentals) & AZ-104 (Administrator Associate) Proficiency with ITSM tools such as ServiceNow. More ❯

cloud (Azure) environments. Act as escalation point for 2nd/3rd line incidents and out-of-hours support. Collaborate globally with internal teams and external vendors. Ensure compliance with ITIL, SOX, and audit requirements. Drive DR testing, risk mitigation, and continuous improvement initiatives. Contribute to infrastructure design, documentation, and governance. What You'll Bring Essential Skills & Experience: Proven leadership of More ❯

management methodologies. Technical Skills : Strong understanding of IT systems, software development life cycle, and infrastructure management. Familiarity with cloud technologies, software development tools, and IT service management frameworks (e.g., ITIL). Project Management Tools : Experience with project management tools like ADO, Jira, MS Project, Asana, or similar. Leadership : Strong leadership, communication, and stakeholder management skills. Problem-Solving : Excellent analytical skills More ❯

management methodologies. Technical Skills : Strong understanding of IT systems, software development life cycle, and infrastructure management. Familiarity with cloud technologies, software development tools, and IT service management frameworks (e.g., ITIL). Project Management Tools : Experience with project management tools like ADO, Jira, MS Project, Asana, or similar. Leadership : Strong leadership, communication, and stakeholder management skills. Problem-Solving : Excellent analytical skills More ❯

interpersonal skills Strong analytical and problem-solving skills Ability to manage multiple projects and priorities Focus on continuous service improvement and value delivery Qualifications: Certifications in Azure (desirable) and: ITIL Foundation Agile methodologies Behaviours: Self-motivated, proactive, and organised Flexible and positive attitude Committed to driving business improvements Stay current with emerging cloud and automation technologies If you're ready More ❯

Windows 10, Microsoft 365, and Azure. Experience managing GPOs, Azure Policies, and various patch management tools (e.g., SCCM, Intune, Ivanti). Familiarity with scripting, vulnerability management, and security tooling. ITIL Foundation certification, degree in Computer Science, and financial services experience are advantageous. Key Competencies Strong analytical and problem-solving skills Clear communication and documentation abilities Proactive planning and organisational skills More ❯

initiative. You will also have a strong ethos on change control and service introduction. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Azure Fundamentals (AZ-900) - this would be highly advantageous. What's in it for you As well as a competitive salary, we offer an annual performance related bonus based More ❯

experience Understanding of Information Security principles. Desirable Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or Security + Certification Industry standard IT qualifications e.g. Microsoft, Cisco, ITIL Knowledge of the Data Protection Act Experience Essential A working Knowledge of Health Computing Systems or a similar large organisation and data structures. Experience with network and switch technologies such More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

or equivalent relevant experience. Minimum of 3 years of experience in business analysis or a related field. Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, TQM, or ISO 9000:2000. Familiarity with process mapping and modelling techniques. Ability to manage and perform multiple complex tasks as part of the daily work assignment. Proficiency in More ❯

or equivalent relevant experience. Minimum of 3 years of experience in business analysis or a related field. Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, TQM, or ISO 9000:2000. Familiarity with process mapping and modelling techniques. Ability to manage and perform multiple complex tasks as part of the daily work assignment. Proficiency in More ❯

or equivalent relevant experience. Minimum of 3 years of experience in business analysis or a related field. Working knowledge of Incident/Problem/Change Management frameworks such as ITIL v3, TQM, or ISO 9000:2000. Familiarity with process mapping and modelling techniques. Ability to manage and perform multiple complex tasks as part of the daily work assignment. Proficiency in More ❯

or senior IT infrastructure roles? Expertise in Windows Server (2012–2025), Microsoft 365, Azure AD? Knowledge of Cisco Meraki, Hyper-V, networking protocols? Strong problem-solving and communication skills? ITIL experience preferred Benefits Career development & trainingMedicash health planPension schemeGenerous holiday allowanceEmployee discounts & referral bonuses The client is looking to fill this opportunity immediately, so please apply ASAP or feel free More ❯

working with ticketing and monitoring tools. Strong communication skills. A collaborative team member who adapts quickly, embraces new challenges, and is eager to learn new skills. Preferred: Understanding of ITIL principles and service management practices. Experience with MS SQL Server, Postgres and/or Maria DB Knowledge of AWS and Terraform an advantage Experience with scripting (e.g., PowerShell, Python) or More ❯

knowledge of Windows Active Directory/Azure Entra ID administration complemented by strong PowerShell scripting capabilities for automation purposes.* Demonstrated success in managing expansive operations including service delivery frameworks (ITIL/ITSM), incident/problem/change control processes within structured environments.* Proven ability to implement global IT strategies whilst tailoring them for compliance with local regulatory requirements across diverse More ❯

if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data protection regulations. Enterprise application integration. Experience of working in a More ❯

if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data protection regulations. Enterprise application integration. Experience of working in a More ❯

access management role. Working knowledge of Active Directory, Azure AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a More ❯

with programming or scripting languages (e.g., Java, Python, SQL, HTML, JSON). Certifications (Preferred): Agile certifications (Scrum Master, Product Owner) Architecture frameworks (e.g. TOGAF) Cloud certifications (AWS, GCP, Azure) ITIL or other IT service management credentials Industry Awareness:Knowledge of current trends and innovations in banking (e.g. embedded finance, open banking, digital onboarding, ESG data), and familiarity with key players More ❯

support tools Previous exposure to IT within a legal or professional services environment is highly desirable Experience with ServiceNow or comparable ticketing systems Relevant IT certifications (e.g. CompTIA A+, ITIL, Microsoft) are a bonus A proactive, approachable attitude and a genuine passion for tech support If you're looking to build your career in a firm that values its people More ❯