1 to 25 of 257 ITIL Jobs in the South East

Microsoft Certified: Azure Administrator Associate. Microsoft Certified: Azure Solutions Architect Expert. Certified Kubernetes Administrator (CKA). Red Hat OpenShift Administration certification. VMware VCP certification. ITIL Foundation or equivalent service management certification. Knowledge of Azure Arc and hybrid cloud management technologies. Experience with Software Defined Networking (SDN). Knowledge of Zero ...

/or the Power Platform. Experience managing Active Directory and Microsoft Entra ID. Knowledge of endpoint management, device deployment and configuration. Experience working within ITIL-based support environments. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management skills. A proactive approach with a passion for continual improvement. Desirable Skills ...

manage multiple priorities in a fast-paced environment.Excellent customer service, stakeholder engagement, and problem-solving capabilities.Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification.Cisco networking experience or CCST/CCNA certification.Linux administration experience.Experience with ...

multiple priorities in a fast-paced environment. Excellent customer service, stakeholder engagement, and problem-solving capabilities. Preferred QualificationsOne or more of the following certifications: ITIL Foundation Certification, CompTIA A+ or Network+ certifications, Microsoft Endpoint Administrator, or Modern Desktop Administrator certification. Cisco networking experience or CCST/CCNA certification. Linux administration ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

team Strong coaching and mentoring skills, with the ability to lead a technically capable support team Good knowledge of ITSM principles, ideally supported by ITIL certification Strong experience using service desk data, KPIs and SLAs to drive performance and continuous improvement Good technical understanding of Microsoft 365, Azure and endpoint ...

containers, and software-defined infrastructure.Advanced monitoring, observability, alerting, logging, and problem management tools; strong root-cause analysis and performance tuning expertise.IT Service Management (ITIL), change/incident/problem management processes, and IT governance/compliance frameworks.Exceptional analytical, problem-solving, communication (written and verbal), collaboration, and stakeholder management skills across ...

skills. Proven problem-solving and decision-making capability within operational and service environments. Experience managing teams, suppliers, or project delivery activities. Experience working within ITIL, Agile, Waterfall, Lean, or similar delivery methodologies. Ability to manage conflicting priorities and operational demands in fast-paced environments. Strong organisational and planning capabilities with ...

testing across integrated systems. ISTQB Advanced Level certification or equivalent experience Familiarity with cloud based software delivery and containerisation (e.g. AWS, Kubernetes) Awareness of ITIL practices or value streams relevant to service management Experience working with government departments or in secure project environments Experience contributing to multi party testing sessions ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

cloud Windows Desktop configuration and support Windows Server support Microsoft 365/Office 365 Microsoft Exchange Active Directory administration VMware Citrix Networking fundamentals ITIL framework knowledge Essential Skills & Behaviours Strong communication and interpersonal skills Organised and able to prioritise workload effectively Customer-focused mindset Team-oriented with a supportive approach ...

support teams with accountability for global service delivery, global service desk operations, escalations, service quality, and operational performance.Relevant certifications are a plus (e.g., ITIL, Microsoft 365, Microsoft Endpoint Manager/Intune, collaboration platform, endpoint security, service management, automation, cloud, or project/program leadership certifications).Demonstrated experience leading service desk ...

Qualifications and Certifications Relevant qualifications or certifications may include: TOGAF BCS Enterprise and Solution Architecture ArchiMate AWS, Microsoft Azure or Google Cloud architecture certifications ITIL SAFe Scrum or Agile certifications Business analysis or service-design qualifications Security architecture or cloud-security certifications Qualifications are desirable but will not replace demonstrable ...

information technology budget It is likely that the successful candidate will hold a relevant degree and/or relevant industry qualifications such as ITIL, Microsoft certifications and a cybersecurity certification Managing multiple concurrent projects and prioritise effectively Negotiate and manage contracts with suppliers and assess and manage risks in supplier ...

management. Experience developing and improving IT service processes. Excellent communication and stakeholder management skills. Highly organised, resilient and able to manage competing priorities. Desirable: ITIL Foundation or higher. Experience in a multi-site or international environment. Microsoft 365, Intune and/or Autopilot experience. Working Arrangements This is an office ...

qualifications should include: Degree or HND in information technology, or equivalent experience Relevant technical and business qualifications (e.g. Microsoft or AWS certifications, TOGAF, ITIL) Evidence of your commitment to continuous learning. #J-18808-Ljbffr ...

leading teams and driving operational improvements. Excellent stakeholder management and communication skills. Experience managing escalations, risks and operational incidents. Knowledge of IT Service Management (ITIL/ITSM) principles and best practices. Experience working within enterprise IT infrastructure, cloud, application support or managed service environments. Highly Desirable Experience supporting Defence, Aerospace ...

management, and Microsoft security best practices.Knowledge of VPN technologies, SSL certificates, and core networking concepts, including DNS, DHCP, and Layer 3 networking.Experience working within ITIL-based service management processes, including incident, problem, and change management.A collaborative and customer-focused team player who can communicate effectively, manage priorities, and work successfully ...

Service Delivery Management, ideally within a technology, managed services, networking or cyber security environment. You should have experience with: Customer-facing service delivery. ITIL/IT Service Management principles. Managing SLAs, KPIs and service performance. Service reviews, reporting and stakeholder management. Incident, problem and change management. Customer onboarding and service ...

keen to hear from candidates who have: Experience working within an IT Service Management or Service Delivery environment A strong understanding of ITIL principles and best practice Exposure to Change Management and CAB processes Experience supporting service improvement initiatives Excellent organisational and communication skills Confidence working with both technical ...

technical users. The discretion and judgement required when supporting senior stakeholders. Experience working with ITSM/ticketing systems and third-party suppliers. ITIL Foundation, Microsoft certifications, endpoint/security qualifications or experience within financial services/investment environments would be advantageous. If you're an experienced IT Support professional looking ...

Driving Licence Desirable: Understanding of Microsoft Azure Knowledge of server hardware Apple Mac experience Knowledge of VoIP systems Microsoft, CompTIA and/or ITIL certifications Salary up to £40k depending on experience Refer a friend and you will receive a retail voucher of your choice up to the value ...

support experience, together with a good understanding of end-to-end business processes such as finance, retail, sales, customer service or membership. Exposure to ITIL practices, particularly incident, problem and change management, would also be important. We are looking for someone who is analytical, proactive and collaborative, with the confidence ...

continuous years. Proven experience in IT service delivery/service management roles, with accountability for operational performance and customer outcomes. Strong working knowledge of ITIL processes (incident, problem, change, request fulfilment, knowledge, and service reporting). Experience producing and presenting service performance reporting, KPIs, and improvement roadmaps. Excellent stakeholder management ...

moving forward. Experience supporting and coaching colleagues through regular collaboration and day‐to‐day leadership. An understanding of IT service management, change management or ITIL principles would be beneficial, but not essential. A shared passion for collaboration, continuous improvement and delivering great outcomes for both colleagues and clients. ________________________________________ What ...