1 to 25 of 226 ITIL Jobs in the South East

Degree in Computer Science/Information Systems or related field or relevant practical IT related qualifications. At least one Microsoft (MCP), or other industry standard certification. At least one ITIL qualification would be advantageous. Communication Skills Excellent verbal and written communication skills. Excellent command of the English language. Physical Attributes Physically able to move around the building to deal with More ❯

VOIP, PBX, Mitel). Strong documentation and communication skills. Desirable Qualifications TOGAF certification or equivalent architectural framework experience. Microsoft Certified: Azure Administrator/Architect. VMware Certified Professional (VCP). ITIL Foundation or higher. Experience with MDM solutions (Intune, AirWatch). Personal Attributes Analytical and solution-oriented mindset. Strong leadership and mentoring capabilities. Excellent communication and stakeholder management skills. Ability to More ❯

covered). Desirable Skills Linux (Ubuntu, Debian). PowerShell scripting and automation. SQL or database administration experience. Knowledge of FreshService or similar ITSM tools. Familiarity with IT compliance frameworks. ITIL certification or experience with service management practices. If this is you and you'd like to know more, please send me your CV ASAP... More ❯

support role—ideally within an IT, corporate, or professional services environment Good working knowledge of Office 365, familiarity with Intune and ServiceNow or other IT service management tools. Understanding ITIL best practices or willingness to learn. Excellent organisational and administrative skills, with a strong eye for detail. Strong written and verbal communication skills and a proactive, team-oriented attitude. Ability More ❯

and managing SLAs, KPIs, and SAPs. Our ideal candidate will... Have experience in a customer facing IT Service role. Hold a recognised IT or IT Service certification such as ITIL, SDI, or equivalent. Have management experience of leading IT Service Desk and IT Field Engineering teams covering a national user base. Have excellent communication, influencing and persuading skills. Have proven More ❯

communication and problem-solving abilities. A customer-focused mindset with a proactive approach. Desirable (Nice to Have) Relevant certifications (e.g., CompTIA Network+, Microsoft Azure Administrator Associate). Familiarity with ITIL service management practices. Experience with virtualization technologies (VMware, Hyper-V). Why Join Us? A chance to take ownership and shape IT operations in a growing environment. Opportunities to develop More ❯

and network layers. Strong communication and documentation skills. Desirable Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in More ❯

cyber kill chain Familiarity with MITRE ATT&CK, NIST, and CIS frameworks Understanding of network traffic flows and vulnerability management Exposure to ethical hacking and penetration testing Knowledge of ITIL disciplines (Incident, Problem, Change Management) Experience with ServiceNow Security Suite Cloud experience (AWS and/or Azure) Excellent communication, presentation, and analytical skills Ability to work independently and participate in More ❯

to contribute to solution design sessions and peer reviews. Desirable: ServiceNow Certified Application Developer (CAD) or relevant module-specific certifications (e.g., ITSM, ITOM) are a plus. Relevant qualifications in ITIL or Agile methodologies. Customer Service Management (CSM)/Application Portfolio Management (APM)/Security Incident Response (SIR) experience Previous delivery experience with integrations such as GitHub, or Entra ID. Understanding More ❯

and written), enabling effective communication across international teams. Excellent problem-solving, analytical, and communication skills. Ability to work in a fast-paced, collaborative environment. Preferred Skills (Good to Have) ITIL or incident management framework knowledge. Experience with API troubleshooting and integrations. Exposure to databases (SQL/NoSQL). Security awareness (authentication, encryption, access control). Familiarity with Infrastructure as Code More ❯

operations. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service lifecycle management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯

access management role. Working knowledge of Active Directory, Azure AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a More ❯

help them secure a Modern Workplace Analyst to join their team. You will be tasked with the following, - Experience working within an IT support environment - Comfort working within an ITIL framework (incident, request, change, problem). - Good knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, SharePoint). - Familiarity with Windows 10/11 desktops, Intune, Autopilot. - A knack for explaining More ❯

Senior Service Desk Analyst - 12 Month FTC Windows, ITIL, Agile, Active Directory Full-Time in the Southampton Office for the first 1/2 months, then Hybrid. £37,000 - £42,000 We are seeking an experienced and proactive Senior Service Desk Analyst to manage the daily operations of a busy Service Desk. This role is ideal for a highly organised More ❯

and the Microsoft 365 Suite. Troubleshooting skills across hardware, software, networking, and cloud. Experience administering Windows, Linux, and macOS. Familiarity with ticketing systems (JIRA, ServiceNow) and ITSM/ITIL practices. Knowledge of monitoring tools (Nagios, Zabbix, Prometheus). Experience with Active Directory, Group Policy, LDAP, SCCM, Intune. Strong knowledge of VLANs, Firewalls, Fortinet, V-Center, Backup solutions, Phone systems, Print More ❯

Drive cost optimization against current baseline Develop the Standard processes for Incident and change management as to be followed in operations for End user computing group and adherence to ITIL guidelines Drive productivity and quality KPIs for team as well as the mechanism to track them Understand the offerings under modern device management & seamless collaboration portfolio and generate organic growth More ❯

Cloud Platform Networking services and troubleshooting Virtualisation (VMware/Hyper-V) AD (on-premise & Entra ID) environments ITSM systems & ticket management Backup and disaster recovery systems Knowledge of ITIL and Change Control best practices. Strong communication skills and ability to collaborate across teams. If interested, please share your CV and we can arrange a call to discuss further. More ❯

Cloud Platform Networking services and troubleshooting Virtualisation (VMware/Hyper-V) AD (on-premise & Entra ID) environments ITSM systems & ticket management Backup and disaster recovery systems Knowledge of ITIL and Change Control best practices. Strong communication skills and ability to collaborate across teams. If interested, please share your CV and we can arrange a call to discuss further. JBRP1_UKTJ More ❯

on ethics, data protection, information security, and HR, protecting both physical and information assets. Skills & Experience Required Education: Associate degree or high school diploma (required) Bachelor's degree (preferred) ITIL Foundations certification CompTIA A+ certification Experience: Minimum 2 years' IT support experience in a hands-on technical role Technical Skills: Microsoft Windows OS and Office suites Hardware: PCs, laptops, mobile More ❯

Network+/Security+, Azure Administrator, etc.). Experience with infrastructure automation or scripting (PowerShell, Python). Knowledge of monitoring and observability tools (SolarWinds, PRTG, Grafana, etc.). Experience with ITIL practices and ServiceNow or equivalent ticketing systems. More ❯

Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for shift working. All profiles will be reviewed against the required skills and experience. Due to the More ❯

What you'll need to succeed To thrive in this role, you'll bring:Education & Certifications NVQ Level 3 in IT or equivalent experience GCSEs including English and Maths ITIL Foundation certification Experience Proven background in a service desk or IT support environment Hands-on experience with ITSM tools Proficiency in supporting Microsoft Windows and Office 365 Familiarity with Active More ❯

in ICT systems, including SQL Server or equivalent database management, report writing tools, and spreadsheets. Degree-level qualification or equivalent in ICT or a related field. Broad understanding of ITIL principles, particularly Incident, Problem, and Change Management. Proven track record of meeting SLAs and delivering projects on time. Experience implementing and supporting enterprise applications, including system upgrades and functional enhancements. More ❯

and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies If you'd like to discuss this 3rd line Infrastructure Engineer role in more detail, please send your updated CV to (url removed) and we will get in touch. More ❯

and recovery PowerShell scripting for automation and data mining Developing and maintaining documentation Desirable: Microsoft Windows 10/11 SharePoint 2016 Administration and maintenance Microsoft Exchange Basic Linux administration ITIL methodologies This role will require you to be willing and eligible to undergo a high level of UK security clearance If you're interested in the above, apply or reach More ❯