1 to 25 of 189 ITIL Jobs in the South East

both independently and collaboratively within a team Strong problem-solving skills and attention to detail Ability to follow technical procedures and documentation Desirable Qualifications ITIL Foundation v4 certification, or willingness to achieve this qualification Benefits Matched pension contribution scheme with life assurance Generous annual leave allowance with the option ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

concepts Experience with ticketing systems (e.g. ServiceNow) Exposure to AV/conferencing technologies Desirable: Experience with legal applications (e.g. iManage, Intapp, BigHand) Understanding of ITIL frameworks Key Skills Strong customer service and communication skills Excellent troubleshooting and problem-solving ability Able to manage multiple tasks in a fast-paced environment ...

Intune. Strong communication and stakeholder engagement skills. A proactive mindset with excellent attention to detail and a passion for continuous improvement. Desirable experience ITIL Foundation or relevant automation certifications. Experience with additional automation platforms such as UiPath or Automation Anywhere. Knowledge of API integrations, databases, and cloud-based services. Exposure ...

TEAM You will be responsible for the reliability, availability and security of National Messaging services in the UK with 5K users You will perform ITIL based support processes that include incident, problem, change, configuration, and event management with a proven "user-centric" approach to business operation You will ensure that ...

SharePoint/OneDrive • ITSM platforms (ServiceNow, Halo, FreshService etc.) The Role: • Providing 1st & 2nd Line support • Troubleshooting across Microsoft environments • Supporting users in an ITIL-driven environment • Working closely with infrastructure teams and third parties • Contributing to process improvements and documentation • Acting as an escalation point where required Ideal Background ...

application support, service delivery, or helpdesk management, with exposure to D365 support models Experience working within DevOps practices and environments Solid understanding of ITIL processes (Incident, Problem, Change Management) Ability to analyse support data (including D365 tickets and usage) and produce actionable insights Excellent communication and stakeholder management skills, with ...

infrastructure support. Knowledge of Azure Cloud principles Microsoft 365, AD, Entra, Intune, Defender, and cloud services. Strong PowerShell and automation skills. Good understanding of ITIL, ISO/IEC27001, Cyber Essentials Plus, and security best practice. Excellent troubleshooting, communication, and customer service skills. What you'll do Support and maintain secure ...

environment. You will be responsible for the reliability, availability and security of National Messaging services in the UK with 5K users You will perform ITIL based support processes that include incident, problem, change, configuration, and event management with a proven user-centric approach to business operation You will ensure that ...

escalation point for complex technical and operational issues. Key Requirements Strong experience in Service Delivery/Service Management environments Good understanding of ITIL practices , particularly Incident and Change Management Experience with ITSM tools such as ServiceNow Knowledge of cloud technologies , ideally AWS Exposure to DevOps tooling and CI/ ...

documentation skills Experience working within Agile and/or traditional project delivery frameworks Excellent stakeholder engagement, communication and facilitation skills Experience working within ITIL or IT Service Management environments Strong analytical, problem-solving and process improvement capabilities Degree or equivalent experience in a relevant field BCS Business Analysis, Agile ...

Experience managing medium-sized technical delivery teams. Knowledge of enterprise architecture frameworks and cloud transformation programmes. Desirable Certifications AWS, Azure, or GCP Professional Certifications ITIL Foundation CISSP or equivalent security certification TOGAF Bachelor's Degree in Computer Science or a related discipline Key Attributes Strategic thinker with strong commercial awareness. ...

technical stakeholders. Proven decision-making skills and the ability to balance operational, commercial, and customer needs. Understanding of IT and OT delivery approaches. (e.g., ITIL, Agile, Waterfall, Lean). Self-motivated, detail-oriented and able to work under pressure. Desirable qualifications and experience Microsoft Certified Solutions Associate (MCSA) - Server ...

candidate must possess demonstrable leadership qualities combined with technical expertise, and client advocacy to be able to drive and direct a best-in-class ITIL focused service to Visa customers. The Associate Analyst will be required to drive Service level expectation against performance to ensure that external and internal clients ...

them. Degree-level qualification or equivalent experience in Cyber Security, Information Security, or IT. Desirable ISO 27001 Lead Implementer/Auditor or similar certification. ITIL, Prince2, or other relevant service management qualifications. Our client is offering a highly competitive salary and generous benefits package includes: Life Assurance, Income Protection, pension ...

identify patterns and trends Eligibility for Security Clearance is required, with the possibility of progressing to higher level vetting (DV) in future. Desirable ITIL 4 certification Service Incident Management experience Knowledge of telecommunications technologies Experience with Fixed Line Remedy systems Understanding of CIP and SIP processes Worried that ...

analytical, and communication skills Customer-centric mindset with the ability to remain calm under pressure Desirable Experience in an MSP or IT services organisation ITIL Foundation or equivalent certification Experience using PSA/ITSM platforms such as HaloPSA Personal Attributes Strong communication skills — clear, professional and personable Highly organised with ...

Code Understanding of networking, routers, switches and VoIP/telephony solutions Knowledge of Windows Server, Azure Active Directory and Intune Experience working within ITIL environments Strong troubleshooting, communication and organisational skills Must be flexible with onsite attendance in Chelmsford, including full weeks onsite where required for project support In accordance ...

management role Deep Microsoft 365 and Entra ID expertise — this is non-negotiable Networking and infrastructure skills (LAN/WAN, DNS, SD-WAN, Fortigate) ITIL Foundation certified Someone who can work independently, communicate clearly with senior stakeholders, and keep things running under pressure Desirable: Halo ITSM experience, Microsoft certifications, Azure ...

Active Directory/Group Policy Windows Server & Windows 10/11 Experience supporting hybrid cloud environments Solid troubleshooting and diagnostic skills Experience working within ITIL-based service desks Strong communication skills and a customer-focused approach ...

driven and RESTful architectures. Knowledge of modern security principles including OAuth2 and JWT. Awareness of Microsoft 365 Copilot, AI Agents, and Azure AI technologies. ITIL v3 or v4 Foundation certification. Personal Attributes Positive and proactive approach with a strong problem-solving mindset. Self-motivated and able to work independently. Strong ...

Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers ...

services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems ...

wholesale sector, familiarity with ERP/CRM platforms (such as NetSuite, Sage, or Phocas), reporting tools (Power BI), basic SQL queries, PowerShell, Linux, or ITIL/project methodologies. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional ...

undergo security clearance. ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). ...