1 to 25 of 161 ITIL Jobs in the South East

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...

background * Several years of experience in IT support or workplace technology * Experience in a global or multi-site organisation is an advantage * Familiarity with ITIL concepts is beneficial * Relevant degree or equivalent experience If you'd like to discuss this IT support role in more detail, please send your updated ...

working with and configuring Microsoft Intune GCSE’s grade B or above English and Maths Experience: 3 years experience in an IT Support Role ITIL Foundation qualification desirable Experience working with and configuring 8x8 cloud contact center or similar WHAT DO YOU NEED TO BRING TO ROUTECO? Hours ...

Desirable Experience Windows Server administration. Experience with Amazon AWS or other cloud platforms. Familiarity with Agile methodologies (Scrum) or project management (PRINCE2, APM). ITIL Foundation certification. Qualifications Relevant degree or equivalent experience. Certifications such as CCNP, CCIE, or equivalent (Essential). Full clean driving license (Essential). Please note ...

technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within a highly meaningful and purpose led environment Significant ...

Desirable Microsoft MCSE/MCSA or equivalent qualification. Management of Cloud compute platforms (IaaS, PaaS & SaaS) from multiple vendors including Availability, Scaling, Costs & Security. ITIL Qualification Experience Essential At least 4 years of relevant experience in similar roles. Knowledge and experience of Microsoft operating systems. Experience working with virtualization technologies ...

management. Project Management methodologies such as Agile, Scaled Agile and Waterfall and tools such as MS Project. IT service management approaches such as ITIL v4. Ability to work on-site with clients - typically 2 days a week in Milton Keynes however some flexibility may be required. ...

experience Active Directory administration exposure Hardware troubleshooting and setup experience Good communication and problem-solving skills DESIRABLE SKILLS Microsoft Intune Networking support VPN support ITIL Foundation Telephony or cloud contact centre systems ERP or SQL exposure PACKAGE Salary up to £34,000 Office-based role in Milton Keynes 25 days ...

innovative ideas to enhance overall system functionality and efficiency. Work with the IT team to define, implement and ensure continuous improvement of the following ITIL processes: Business Relationship Management Demand Management Design coordination Change Evaluation Change Management Release and Deployment Management Service Validation and Testing Plus actively support ...

processes. Troubleshoot integration issues and ensure reliable communication between systems. ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). Knowledge of ITIL processes and service management best practices. Experience with Agile/Scrum delivery. Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). DEADLINE ...

Security,or a related field. Certifications (one or more of): Microsoft: Azure Administrator (AZ-104), Azure Architect (AZ-305), MCSA/MCSE (legacy acceptable) ITIL v4 Foundation (Service Management) Networking: Cisco CCNA/CCNP or Meraki CMSS Virtualisation/Storage: VMware VCP, Nutanix, or vendor storage certs Security: CompTIA Security+ ...

certification standards where necessary Responsible for managing supplier relationships. Managing junior team members. Qualification, Skills and Experience required: BSc Computer Science or equivalent Information Technology Infrastructure Library or equivalent 3-5 years in IT Management Proven experience in IT infrastructures (Active Directory, Microsoft Exchange), cloud services (AWS, Azure), network security ...

engineers to deliver successful IT projects such as hybrid cloud setups, network security, and software deployments. Advocate for clients within the organisation, leveraging ITIL frameworks and service management tools to escalate and resolve concerns. Account Growth & Opportunity Identification: Use data analytics and CRM systems to identify upselling and cross-selling ...

Administration Jira/Confluence administration PowerShell scripting Printer Troubleshooting MDM Platforms (Apple Business Manager, Intune, JAMF) Android and iOS device support Secure email gateways ITIL-based Service Management Networking fundamentals (TCP/IP, DNS, DHCP) Configuring or Supporting Single Sign-On SSO Professional use of CoPilot and AI tools Full ...

Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers ...

services, ensuring availability and performance Perform transaction tracing to diagnose application, network, or connectivity issues Manage incident and problem resolution through to closure, following ITIL processes Lead and coordinate technical troubleshooting calls with internal teams and third party suppliers Work within ServiceNow (SNOW) to log, update, and manage incidents, problems ...

team Desirable -PowerShell scripting or automation experience -Backup and disaster recovery exposure (e.g. Veeam) -Experience with Dynamics 365 or other business systems -Familiarity with ITIL-aligned processes ...

with AWS and/or GCP managed database services. Strong automation and scripting skills using Python, Shell, SQL, or similar languages. Experience working in ITIL/SLA-driven production environments. Excellent troubleshooting, analytical, and communication skills. Excellent communication and interpersonal skills, with the ability to build rapport and trust with ...

environment Strong vendor and service management experience Experience managing technical change across projects and BAU Desirable Azure certifications AZ-900, as a minimum and ITIL 4 or higher. Experience in regulated or security-focused environments Personal Attributes Proactive, delivery-focused, and improvement-driven Calm and authoritative during high-impact incidents ...

undergo security clearance. ServiceNow Developer- SC Security Clearance - Desirable Experience • ServiceNow certifications (CSA, CAD, CIS in ITSM/ITOM/others). • Knowledge of ITIL processes and service management best practices. • Experience with Agile/Scrum delivery. • Familiarity with DevOps pipelines and source control (Git, GitLab, Azure DevOps). ...

Ability to work logically under pressure and make sound decisions without hand-holding. Beneficial (not essential): Microsoft certifications (AZ-700, SC-300, AZ-140) ITIL Foundation. Industry-recognised networking or security certifications. What You'll Get Up to £42,000 salary (DOE) Hybrid working - 3 days in the Basildon office ...

bonus if you had: Experience in multi-site or engineering-focused organisations. Familiarity with containerization (Docker, Kubernetes). Relevant certifications such as ITIL, MCSE, CCNA/CCNP, AWS or Azure Solutions Architect . Bachelors degree in Computer Science , Information Technology , or equivalent experience required. Industry certifications preferred. Why Join ...

centric environments. * Strong understanding of hybrid cloud infrastructure, Azure services, and modern workplace technologies. * Familiarity with security, resilience, and operational frameworks (e.g. ISO27001, NIST, ITIL). * Experience in agile and traditional delivery models, with the ability to work across project and BAU contexts. * Demonstrable experience delivering infrastructure change in complex ...

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...