851 to 875 of 883 ITSM Jobs in England

ITSM Transformation Consultant - ServiceNow Expert

Location
Milton Keynes, England, United Kingdom
Cognizant Consulting is seeking an ITSM Business Analyst/Consultant to shape ITSM strategy and operating-model transformations. You will collaborate with stakeholders, architects and delivery teams to design future-state processes and Roadmaps leveraging ServiceNow. You will support incident, problem, change, and continual improvement disciplines, ensuring value-driven outcomes ...

ITSM & Integration Architect — Lead Transformations (London Onsite)

Location
Greater London, England, United Kingdom
Technology in London is seeking an ITSM & Integration Architect to provide technical leadership across ITSM platforms, data integrations and large-scale service transition programmes. You will review configurations, validate designs and ensure solutions meet customer requirements while aligning with DXC standards. The role requires hands-on experience with ServiceNow ...

Halo ITSM Consultant - Hybrid UK

Hiring Organisation
Global Technology Solutions Ltd
Location
South East, United Kingdom
Employment Type
Permanent
Salary
GBP 85,000 Annual
Halo ITSM Consultant Role Type: Permanent Location: Reading - Hybrid 2-3 days per week onsite Salary … annum (Dependent on experience) + Benefits Role Overview We are looking for an experienced Halo ITSM Consultant to join a global leader in IT Service Management click apply for full job details ...

Senior ServiceNow ITSM Developer – Telecom

Location
Greater London, England, United Kingdom
leading IT solutions provider in the United Kingdom is looking for a skilled ServiceNow Developer to oversee the implementation of the ITSM module. The ideal candidate will need a minimum of 4 years of ITSM experience with at least 3 years of ServiceNow expertise and a solid background ...

ITSM Incident, Problem & Change Lead

Location
York and North Yorkshire, England, United Kingdom
OneAdvanced in the United Kingdom is seeking an IT Service Management professional to own Incident, Problem and Change processes for our customers. You will coordinate resources, drive root-cause analysis and ensure timely resolution while maintaining customer satisfaction. You will chair CAB, report KPIs, manage major incidents … push for continual process improvements. Applicants should have ITIL Foundation certification and proven experience in an ITSM environment. #J-18808-Ljbffr ...

IT Support Engineer

Location
Greater London, England, United Kingdom
reliable, responsive support. Alongside that, you'll work closely with the Head of IT to configure workflows and build process in our AI-powered ITSM platform, so the function gets more efficient as Clay grows. This is a good fit if you take pride in running a clean queue, communicate … departing employees are fully off-boarded without gaps. Help build the helpdesk function. Partner with the Head of IT to configure and improve our ITSM platform - define request categories, build intake workflows, and manage queues as the function takes shape and scales. Keep the office running. Support conference room ...

Head of AI for IT

Location
Cambridge, England, United Kingdom
Native IT Practices Embed AI into the project lifecycle, software development lifecycle, testing, quality, compliance, cloud migration and operations. Partner on AI-native IT service management, including intelligent ticketing, resolution automation and proactive service management. Enable AI-assisted development, code review and testing through build-with and build-for principles. … enabled IT transformation Agentic AI architecture and orchestration Experience with agentic AI, Model Context Protocol, retrieval and enterprise knowledge systems Experience with AI-native ITSM, AIOps, developer tooling or cloud migration Knowledge of token economics, FinOps or consumption-based AI services Knowledge of LLMs and associated AI technologies, including their ...

ServiceNow Developer: Telecom ITSM & CSM Expert

Location
Greater London, England, United Kingdom
Cognizant is seeking a hands-on ServiceNow Developer to build, integrate and support telecom solutions across TSM, TSOM, CSM, ITSM and CMDB/CSDM. You will configure and develop ServiceNow solutions, create business rules, and build workflows using Flow Designer and IntegrationHub. Requirements include strong ServiceNow development, JavaScript and Glide ...

ServiceNow Developer: ITSM, ITOM & HRSD Specialist

Location
Greater Manchester, England, United Kingdom
Recruitment is seeking an experienced ServiceNow Developer to join the technology team and enhance the ServiceNow platform. The role focuses on developing across ITSM, ITOM, HRSD and CMDB, building workflows, automations, applications and integrations to deliver scalable solutions. The successful candidate will translate business requirements into technical design, support platform ...

Lead - Solution Engineer(Dutch/Swedish speaking)

Location
Greater London, England, United Kingdom
ideal for someone with mid-market software pre-sales experience in a SaaS or technology product organization and experience with customer engagement/support, ITSM/ITIL and cloud-based infrastructure. You have a passion for demoing solutions to prospects, great discovery skills, and the ability … Having any other European languages additionally would be an added advantage 5+years ofrelevant experience in a similar technical solution engineering preferably in ITIL/ITSM domain or in a SaaS or software product environments Experience in a SaaS or technology product organization and experience with ITSM/ITIL Methodologies ...

Sales Executive

Hiring Organisation
Focus Resourcing
Location
Reading, Oxfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 40,000 - 50,000 Annual
looking for an experienced Sales Executive to join a global organisation specialising in IT Service Management solutions. This position is paying 40,000- 50,000 plus commission , with hybrid working based in Reading. Duties: Develop new business and build a strong sales pipeline Manage and grow existing client accounts Identify … healthcare after 6 months Life insurance after 6 months Education and training opportunities Hybrid working Experience required: Minimum 3 years' B2B sales experience Previous ITSM solution sales experience Strong new business and account management experience Knowledge of ITIL or SIAM Confident communicating and negotiating with senior stakeholders Self-motivated ...

Channel Partner Manager - DACH (m/f/d)

Location
Greater London, England, United Kingdom
pipeline, resale revenue, and installed base expansion through those relationships. The opportunity is significant. Freshworks is building a volume resale motion to displace incumbent ITSM platforms through partners who already sell into the mid-market. DACH is a channel-led market where the majority of mid-market IT spend transacts … from first conversation to first transacted deal quickly. Responsibilities VAR Recruitment & Onboarding Identify, target, and sign mid-market VARs aligned to Freshworks' DACH ITSM, ITAM, and CX growth priorities Build and maintain a pipeline of prospective resellers, drawing on market mapping, distribution networks, competitor partner rosters, and ex-incumbent relationships ...

Junior ServiceNow Product Analyst - Flexible Hours & Growth

Location
London Borough of Richmond upon Thames, England, United Kingdom
Reed Exhibitions Limited Company seeks a Junior ServiceNow Product Analyst to support development and enhancement of the ServiceNow platform. You will work with Product Owners, developers, administrators, and stakeholders while building expertise in product management ...

ITSM BA

Location
City Of London, England, United Kingdom
Business Analyst - ITSM Project Fully remote Immediate start 6 month inital contract, could extend INSIDE IR35 Role overview We are looking for an experienced Business Analyst (BA) to own the requirements and functional design for Phase 3 of a Halo ITSM implementation, moving Internal IT from ServiceNow to Halo. They ...

ServiceNow ITSM Project Lead – Hybrid, 12m FTC £70k

Location
Greater London, England, United Kingdom
Exalto Consulting is supporting a global manufacturing organisation in the search for an experienced ServiceNow ITSM Project Manager to lead strategic ITSM initiatives across an international business. This is initially a 12 month FTC role paying up to £70,000 basic salary. You will lead the delivery of ITSM projects ...

ITSM Service Manager | Financial Services, On-site 3 days

Location
Greater London, England, United Kingdom
McGregor Boyall is supporting a leading financial markets organisation in search of an experienced ITSM Service Manager to join their Production Services & Governance team. The role drives Incident, Problem, Change and Release Management across a complex technology environment and serves as the escalation point for major incidents. You will manage ...

ITSM Transformation Consultant | ServiceNow & Process Design

Location
Greater London, England, United Kingdom
Cognizant Consulting is seeking an ITSM Business Analyst/Consultant in the United Kingdom for a hybrid role based in Milton Keynes. You will support ITSM strategy, operating-model transformation, process redesign and ServiceNow-enabled improvements, collaborating with stakeholders, architects and delivery teams. You will conduct interviews, document current ...

ITSM Sales Executive | Enterprise Growth (Hybrid)

Location
Reading, England, United Kingdom
Rise Technical Recruitment Ltd in Reading is seeking a Sales Executive for IT Service Management to own new business development and account growth. You will build relationships with enterprise clients and drive growth across the ITSM portfolio. The role is hybrid (3 days on-site, 2 days work-from-home ...

ITSM Platform Engineer - Hybrid EasyVista Specialist

Location
Skipton, England, United Kingdom
Skipton Building Society is seeking an ITSM Platform Specialist to evolve the EasyVista platform, transforming IT services for colleagues across the organisation. You’ll design workflows, automate processes, and implement platform enhancements to unlock更多 value. You’ll work with IT service desk, operations, security and business teams to ensure ...

ITSM Transformation Lead — Global Platform Delivery

Location
Greater London, England, United Kingdom
London is seeking an experienced ITSM Transformation Senior Project Manager to lead the end-to-end delivery of a major Service Management re-platform, coordinating cross-functional teams and external partners to achieve a strategic, AI-enabled transformation. You will oversee planning, governance, and execution, ensuring alignment to scope, budgets ...

ServiceNow ITSM Developer

Location
Greater London, England, United Kingdom
Responsibilities We are searching for an individual with development experience specific to implementation of the ITSM module in ServiceNow. You will configure the ServiceNow solution to meet identified business requirements, process guides and functional requirements. Responsible for ServiceNow platform Administration, Development, Documentation, and Technical support. Configure/Customize ServiceNow including … Service Catalog, UI, Client scripts, Business rules, UI Actions, Script Includes, etc. Qualifications You must have a minimum of 4 years of experience in ITSM with at least 3 years working experience with ServiceNow. Recent experience in a senior development lead role participating in the full software development life cycle ...

Solution Sales Executive, Service Collection, Nordics

Location
Greater London, England, United Kingdom
This is a solution-focused role with a strong emphasis on net-new business, cloud migration and expansion. Why join this team? Be the ITSM/ESM Expert: You're the Subject Matter Expert and primary advocate for our Service Management capabilities across Central and Eastern Europe - helping define … high-growth unit. Strategic Deal Architecture: Partner with Account Executives to architect complex service transformations, migrations and competitive displacements. What You’ll Do Drive ITSM/ESM sales growth across the Nordics markets Build and develop relationships with Senior Leaders across IT and Business Teams across mid-market and enterprise ...

Remote ITSM BA – Requirements Owner & Design Lead

Location
City Of London, England, United Kingdom
United Kingdom is seeking an experienced Business Analyst to own the requirements and the Functional Design Document for Phase 3 of a Halo ITSM implementation, moving Internal IT from ServiceNow to Halo. You will report to the Phase 3 Project Manager and collaborate with the Test Lead, Change Lead ...

Senior ITSM Transition Programme Lead

Location
England, United Kingdom
Technology is seeking an experienced Senior Project/Programme Manager to lead the end-to-end transition into a new programme within a complex ITSM environment. This is a senior, delivery-focused role requiring strong governance, customer engagement and operational leadership, onsite in Hampshire. The successful candidate will own transition ...

Product Marketing Manager, AI & Automation

Location
Manchester, England, United Kingdom
Manager, AI & Automation Full-time Compensation: from GBP 61,000 - yearly TOPdesk has spent 30 years helping service teams work better - starting in IT service management and growing into enterprise service management, raising an investment of approximately €200 million from investment firm CVC Growth Funds along the way. … decide what matters most Strong written communication and the ability to influence without authority Nice to have Experience with AI, automation, or data products; ITSM/ESM or service management background. What we offer you Competitive base salary starting at £61k and profit share scheme Hybrid, flexible working and healthy ...