376 to 400 of 649 ITSM Jobs in the UK excluding London

required: Strong knowledge and practical experience of Product Lifecycle Management (PLM) systems, including Teamcenter. Experience of IT Application Lifecycle Management. Good understanding of IT Service Management principles and ITIL. Experience managing IT suppliers and third-party technology partners. Experience deploying and supporting IT solutions within an engineering environment. Experience working ...

across multiple functions, service operations, and engineering execution, ensuring scalable, automated, and user-centric service experiences across IT, workplace and functional domains. While IT Service Management is growing in maturity the role will also lead the stand up and operationalisation of service management capabilities for Facilities & Finance. This position reports … essential requirements of the job include: Minimum of 5 years of hands-on experience as Product owner, Platform Owner, or ServiceNow lead. Proven ServiceNow ITSM implementation experience, including UI’s such as Employee Service Centre. Strong ability to translate business needs into technical requirements and strong analytical and problem-solving ...

Coordinator who already manages workloads, escalations and service levels and is ready to step into a lead role. Experience working with SLAs, CRM/ITSM systems or work allocation tools would be useful, but were not looking for somebody who ticks every box. More important is that youre organised, comfortable ...

Experience in ITSM, service delivery and leading teams, plus ITIL 4 Foundation, are essential. This hybrid role offers development opportunities and a commitment to safeguarding the community. #J-18808-Ljbffr ...

deliver reliable, scalable services with a focus on continuous improvement, resilience and cost effectiveness. You will own the operating model, set governance across ITSM practices, and partner with Tech leadership to raise service standards and customer experience worldwide. #J-18808-Ljbffr ...

Jobtailor is seeking a senior IT service management leader to head multi-disciplinary support teams, driving accountability, collaboration and continuous improvement across the organisation. You will own service performance including SLAs and KPIs, manage major incidents, and collaborate with Product, Engineering and Customer Success to prevent recurrence, while pushing knowledge ...

accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA’s. Act as a knowledgeable point of technical escalation, with the ability to break down technical information ...

core values. Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems ...

core values. Follow service management processes to ensure consistency and effectiveness of the service and contribute to continuous process improvement. Use agreed IT service management tools to accurately capture data relating to ITIL processes. Ensure service related documentation is accurate and relevant. Collaborate with colleagues to identify and investigate problems ...

best practices for a high-quality support experience. With a focus on growth and continuous improvement, the successful candidate will lead efforts in IT service management and collaboration across functions. Enjoy competitive benefits including a remote-first culture, extensive leave, and strong personal development opportunities. #J-18808-Ljbffr ...

impact by producing reports and collaborating with the IT team. Utilise various security tools to investigate incidents, identify trends, and assess threats. Employ IT Service Management tools to classify cyber-related incidents and use data analysis tools to analyse trends and present management information reports. Collaborate with third-party managed ...

IT governance, compliance, and ITIL frameworks. Preferred Certifications Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA). IT Service Management: ITIL® Foundation Certification in IT Service Management. Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance ...

IT governance, compliance, and ITIL frameworks. Preferred Certifications Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA). IT Service Management: ITIL Foundation Certification in IT Service Management. Benefits Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee ...

IT governance, compliance, and ITIL frameworks. Preferred Certifications Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+, or Aruba Certified Switching Associate (ASCA). IT Service Management: ITIL® Foundation Certification in IT Service Management. Competitive salary Hybrid working Rentokil Initial Reward Scheme 23 days holiday, plus 8 bank holidays Employee Assistance ...

ecosystem, for example change and transport management or S/4HANA programmes, would be a real advantage, as would exposure to DevOps and ITSM tooling or the utilities sector. Not essential, the domain can be learned. What We Do We enable every SAP‐run business to manage change intelligently ...

retrieval-augmented generation and human-in-the-loop patterns. Experience building secure integrations with enterprise APIs, repositories, cloud services, CI/CD, observability or ITSM platforms. Experience creating evaluation frameworks for agent quality, task completion, safety, reliability, latency and cost. Strong understanding of agent security, including workload identity, least privilege ...

years of practical and proven experience with the following ServiceNow modules: CSM, FSM, SPM · At least 1 year of proven experience with ServiceNow ITSM module · Experience with ServiceNow integrations using web services (REST, SOAP), MID Servers, and other integration methods. · Certified Application Developer (minimum 2 years’ experience) · Certified ServiceNow Administrator ...

ecosystem, for example change and transport management or S/4HANA programmes, would be a real advantage, as would exposure to DevOps and ITSM tooling or the utilities sector. Not essential, the domain can be learned. What We Do We enable every SAP-run business to manage change intelligently ...

user support, incidents, and service requests with a strong customer focus. You will manage Gmail, Meet, Drive, Chat, and Google Editors, work with ITSM processes, and coordinate with vendor engagements to ensure high service quality and effective #J-18808-Ljbffr ...

support across five campuses, driving deployment, remediation and service improvement using Microsoft Intune and Autopilot. You will coach engineers, coordinate workloads and liaise with ITSM and security teams. Balance operational leadership with hands-on delivery, ensuring service levels, quality standards and security controls meet university requirements while collaborating with stakeholders ...

deployment workflows. Cisco network environments, ideally including Cisco NDFC. NetBox for network source-of-truth/IPAM/DCIM use cases. ServiceNow or similar ITSM/change-management platforms. Automation templates, playbooks and reusable configuration patterns. Pre- and post-change validation and troubleshooting. Working within established technical architecture, engineering standards ...

deployment workflows. Cisco network environments, ideally including Cisco NDFC. NetBox for network source-of-truth/IPAM/DCIM use cases. ServiceNow or similar ITSM/change-management platforms. Automation templates, playbooks and reusable configuration patterns. Pre- and post-change validation and troubleshooting. Working within established technical architecture, engineering standards ...

long-term sustainability and will operate with a high degree of autonomy. Key ResponsibilitiesDesign and develop solutions across the ServiceNow platformConfigure core capabilities (e.g. ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM etc.)Build reusable, scalable components using out-of-the-box functionalityMinimise customisation and avoid ...

long-term sustainability and will operate with a high degree of autonomy. Key ResponsibilitiesDesign and develop solutions across the ServiceNow platformConfigure core capabilities (e.g. ITSM, CSM, Now Assist, EC/Portals, workflows, flows, catalog, integrations, ITOM etc.)Build reusable, scalable components using out-of-the-box functionalityMinimise customisation and avoid ...

outcomes. Engaging C-suite executives and senior stakeholders as a trusted advisor. Creating and winning multi-million-pound opportunities across the ServiceNow portfolio, including ITSM, ITOM, HRSD, CSM, SecOps and industry solutions. Collaborating with consulting, alliances, solution architecture, delivery, and partner teams to develop differentiated solutions. Identifying opportunities to extend ...