526 to 550 of 1,067 Incident Management Jobs in England

Senior DevOps Engineer

Location
Richmond, England, United Kingdom
improve deployment processes and release automation. Implement cloud security best practices and support remediation activities. Maintain monitoring, logging and alerting solutions, participate in incident management and root cause analysis, and drive continuous improvement. Automate repetitive operational activities and leverage AI-assisted engineering tools to improve troubleshooting, documentation, operational … Debian Linux. Experience with CloudWatch, Splunk, cloud security and IAM best practices. Experience working with Agile development teams, with strong troubleshooting, communication and stakeholder management skills. An automation-first mindset, ownership of high-quality outcomes and confidence working directly with software engineering teams. Experience with relevant complementary technologies such ...

Senior DevOps Engineer

Location
Greater London, England, United Kingdom
improve deployment processes and release automation.* Implement cloud security best practices and support remediation activities.* Maintain monitoring, logging and alerting solutions, participate in incident management and root cause analysis, and drive continuous improvement.* Automate repetitive operational activities and leverage AI-assisted engineering tools to improve troubleshooting, documentation, operational … Debian Linux.* Experience with CloudWatch, Splunk, cloud security and IAM best practices.* Experience working with Agile development teams, with strong troubleshooting, communication and stakeholder management skills.* An automation-first mindset, ownership of high-quality outcomes and confidence working directly with software engineering teams.* Experience with relevant complementary technologies such ...

Compliance Manager

Location
Greater London, England, United Kingdom
D.O.E Role Closes: Midnight 04 October 2026 Role Purpose As Lunio’s Compliance & IT Operations Manager, you will own the day-to-day management and continuous improvement of our compliance programme, information security governance and IT operations. You will lead our approach … customers and internal stakeholders on security and compliance matters. Alongside this, you will oversee our day-to-day IT operations, including identity and access management, equipment and software lifecycle, user onboarding and offboarding, and internal IT support. This is a highly autonomous role with significant ownership, bringing compliance, information ...

Data Centre Team Leader

Location
Greater London, England, United Kingdom
Copper and fibre patching, SFP installations and connectivity testing Supporting break/fix, troubleshooting and daily data centre health checks Managing change records, asset management and ticketing systems Coordinating equipment moves, decommissions and disposals Managing third-party access, deliveries and vendor activities Supporting incident management and service … experience, ideally using Fluke equipment Knowledge of FTP, UTP and optical fibre cabling standards Proven team leadership/supervisory experience Strong understanding of asset management and ticketing systems Experience with complex change management and service delivery Experience managing third-party vendors and services Strong organisational, communication and problem ...

Senior Cyber Security Analyst

Hiring Organisation
Tria Recruitment
Location
London, UK
Employment Type
Full-time
team as the wider security function evolves. This role offers genuine ownership, senior stakeholder exposure and strong progression potential into future lead or management responsibilities over time. The OpportunityWe are seeking an experienced Senior Cyber Security Analyst to join a global Cyber Defence function. This is not a traditional … capable of leading cyber incidents operationally, technically and commercially from end-to-end. You will act as a senior technical subject matter expert across incident response, detection engineering, cloud security and vulnerability management, while also providing calm, structured leadership during high-pressure situations. The environment is heavily Microsoft ...

Senior Cloud Engineer – AR

Location
Greater London, England, United Kingdom
root cause analysis. Design and implement monitoring, alerting and operational tooling to improve service reliability. Develop automation, scripts and tooling to streamline infrastructure management and reduce manual effort. Support cloud migration initiatives and modernisation projects. Collaborate with software engineers, architects, cyber security specialists and third‐party suppliers to deliver … monitoring solutions. Cloud security best practices, including RBAC, Key Vault, Defender and vulnerability management. Experience supporting enterprise infrastructure and business‐critical applications. Strong troubleshooting, incident management and problem‐solving skills. Excellent communication skills with the ability to collaborate across technical and non‐technical teams. Desirable Experience Experience working ...

z/OS Mainframe Storage Engineer

Location
Greater London, England, United Kingdom
configuration, administration, maintenance, monitoring, and modernization of storage platforms supporting IBM z/OS environments. The successful candidate will oversee all aspects of storage management, including disk and tape storage, backup and recovery, disaster recovery, storage capacity planning, replication technologies, and storage software lifecycle management. The role also involves … aspects of mainframe disk and storage administration, including installation, removal, upgrades, updates, provisioning, restoration, and ongoing support. Perform daily operational activities, including health checks, incident management, monitoring, and issue resolution. Plan and implement storage capacity expansions and infrastructure changes. Configure, administer, and maintain storage resources supporting databases, VSAM ...

Head of Department: AI & Technology Security Operations

Location
Greater London, England, United Kingdom
better regulatory decisions and build greater cohesion across our broad financial services remit. Significant improvements in digital enablement, business intelligence, market data and information management maturity are all being pursued to maintain our position as a world leader in financial services regulation. In March 2025, the FCA launched … recover from disruption, failure, or exploitation. The role brings together operational resilience, infrastructure governance, supplier oversight, and enterprise technology and AI‐specific vulnerability management, ensuring that both traditional infrastructure and AI‐enabled systems are designed, operated, and governed to remain safe, dependable, and trustworthy under stress. Working in close ...

C# Principal Software Engineer

Location
Greater London, England, United Kingdom
enterprise applications and digital services. This is a senior hands-on role for an individual who combines deep technical expertise with strong stakeholder management skills and a passion for engineering excellence. You will be responsible for defining architecture, establishing engineering standards, overseeing delivery, and ensuring solutions are scalable, secure … concepts into clear business outcomes and influencing strategic technology decisions. Ensure Operational Stability – Oversee the support and maintenance of critical applications, ensuring reliability, effective incident management, and ongoing service resilience. Key Skills & Experience Experience within financial services, insurance, pensions, or investment management environments or through a consultancy ...

Enterprise Application Manager

Hiring Organisation
Addition
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 per annum
implementing new platforms through to optimisation, upgrades and retirement. Lead the performance, availability and reliability of critical business systems, embedding effective support and incident management practices. Build and develop a high-performing Business Systems team, creating a collaborative environment focused on continuous improvement. Work closely with senior stakeholders … across a diverse EMEA environment, balancing strategic programmes with day-to-day operational needs. Main Skills Needed: Strong senior-level experience in enterprise applications management or IT leadership. Broad understanding of enterprise technology ecosystems, including ERP, PLM, BI, SaaS, integration platforms, Microsoft 365, SharePoint, ServiceNow and Atlassian technologies. Proven ...

Incident Response Analyst

Hiring Organisation
Hackajob Ltd
Location
Bristol, Avon, South West, United Kingdom
Employment Type
Permanent
providing the infrastructure and expertise to make sure we can be there for our customers. Job overview: We have a new opportunity for an Incident Response Analyst to join our Security and Resilience function in our client. Youll respond to Cyber Security incidents performing forensic investigations and providing cyber … intelligence services. Key responsibilities: Acting as an escalation point for all UK security incidents, ensuring incidents are managed in accordance with UK and Group incident management requirements Performing in-depth analysis of security events utilising a range of security tools Supporting the wider team in process improvement, detection ...

Systems Operations Specialist

Location
Chalgrove, England, United Kingdom
systems are delivered onsite. This role involves travel within the UK and beyond. Duties and responsibilities include, but are not limited to: The management, coordination and follow up of incident management (MI’s) during the startup phase of the operation. As well as progressing problem issues … project team with root cause analysis andreviews with experts within the business To categorise, prioritise and sequence with the support of the project management the delivery of fixes and root cause Provide timely, accurate, and regular updates to senior management, customers, and other stakeholders throughout the incident ...

Information Security Analyst

Hiring Organisation
Fruition Group
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
operation of security controls, services and processes across the business. You'll work across on-premises and cloud environments, supporting security operations, assurance, risk, incident response and compliance while working closely with Technology teams, suppliers and business stakeholders. The role offers a broad security remit and the opportunity … security controls and processes. Information Security Analyst Responsibilities Support day-to-day security operations, monitoring SOC and SIEM outputs, investigating alerts and supporting incident response. Perform security assurance, gap analysis and compliance activities, identifying risks and tracking remediation with control owners. Support security policies, standards and procedures, ensuring security ...

IT Service Availability Engineer

Location
Uxbridge, England, United Kingdom
incidents, as well as driving improvements in processes, tools, and systems to enhance overall service reliability and resilience. Key Responsibilities: 1. Service Monitoring and Incident Management: Proactively monitor IT systems, applications, and infrastructure to identify and address issues before they impact business operations. Respond to incidents, perform root … actions to restore service availability. Work closely with IT operations, development, and third-party vendors to resolve complex technical issues. 2. Change and Problem Management: Assess the impact of planned changes on service availability and mitigate risks during implementation. Participate in post-incident reviews to identify lessons learned ...

Professional Services Engineer (4th Line)

Location
Sheffield, West Yorkshire, United Kingdom
implementing, and supporting complex IT solutions for both clients and internal business systems. The role combines technical consultancy, infrastructure design, project delivery and major incident management. Acting as a trusted advisor to clients and colleagues, the Professional Services Engineer will work closely with stakeholders to understand business requirements, design … cloud migrations. Ensure projects are delivered on time, within scope, and to the highest technical standards. Produce detailed implementation documentation and handover materials. Major Incident Management Act as the technical lead for Priority 1 and business-critical incidents. Take ownership of complex escalations from Service Desk and Engineering ...

CISCO Telephony & Videoconferencing Engineer

Hiring Organisation
Sanderson Government and Defence
Location
Stevenage, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
continuous improvement of Cisco telephony and video conferencing platforms , ensuring resilient communications across secure Defence networks. You'll lead project implementations, support major incident resolution, and provide technical expertise across complex Cisco UC environments. Key Responsibilities Deliver and implement Cisco Telephony and Video Conferencing projects. … Cisco Unified Communications technologies. Troubleshoot and resolve complex incidents and support major incident management activities. Conduct root cause analysis and contribute to service improvement initiatives. Produce and maintain HLDs, LLDs, and operational documentation. Perform hardware and configuration testing. Provide technical mentoring and knowledge transfer to engineering teams. Work ...

Lead GCP Engineer

Location
City Of London, England, United Kingdom
platform direction across the product lifecycle. Remain hands‐on in the delivery of complex engineering work rather than operating solely in an architectural or management capacity. Lead solution design activities, code reviews and technical assurance across the platform. Cloud Architecture & Engineering Design, implement and operate secure, scalable, cloud‐native … platform components and services. Ensure solutions align with organisational governance standards, security policies and regulatory obligations. Balance innovation and rapid delivery with appropriate risk management and control frameworks. Design secure data integration patterns incorporating authentication, authorisation and access management technologies. Support delivery of solutions that are suitable ...

Cloud Platform Engineer

Location
Greater London, England, United Kingdom
/CD pipelines and policy-as-code guardrails. Leverage AI agents extensively to automate and optimise platform work - provisioning, cost and performance optimisation, incident response, remediation and documentation. Prepare the infrastructure for AI agents as first-class "engineers": safe machine identities, scoped permissions, sandboxes, approval workflows and audit trails … zero-trust security model across identity, network, workloads and data for both human and machine/agent identities; secure by default, least privilege, secrets management and continuous compliance. Apply SRE practices - SLOs/SLIs, observability, capacity planning, resilience and blameless incident management - to keep the platform reliable ...

IT and Operations Manager

Location
City of Westminster, England, United Kingdom
service delivery across restaurants and the Support Office Managing and challenging our Managed Service Provider (MSP) to ensure excellent service standards Leading major incident management, escalations and service improvement initiatives Supporting restaurant connectivity, networking, Wi‐Fi and infrastructure‐related issues Working with POS, payment and technology vendors … minimise operational disruption Managing IT processes including incidents, requests, changes and asset lifecycle management Partnering with Operations, HR, Finance and Marketing to understand business needs and priorities Developing reporting, governance, documentation and service improvement processes Helping shape and grow the IT function as the business evolves What ...

Tailor Made Technologies - Lead IT Support Technician

Location
Winchester, England, United Kingdom
service requests with the customer Ensuring clear and effective communication between the client and support teams Delivering excellent customer service through efficient ticket management Providing first-line and second line fixes where possible Escalating incidents appropriately when necessary Managing and prioritising workload queues in line with SLAs Supporting … Experience working within an IT support or service desk environment Experience providing guidance or informal leadership to team members Familiarity with ticketing systems and incident management processes Technical Skills (Desirable) Experience in some of the following is beneficial (not all required): Azure or AWS cloud Windows Desktop configuration ...

Senior Consultant-Oracle B2C Service Cloud (RightNow) -UK

Hiring Organisation
Infosys Technologies
Location
London, UK
Employment Type
Full-time
architecture, and blueprinting for Oracle B2C Service Cloud solutions aligned to business objectives and scalability needs. Design end-to-end solutions covering incident management, agent desktop and Browser UI, customer portal, knowledge management, analytics, workflows, business rules, and integrations. Translate complex requirements into functional designs, technical specifications … data models, interface designs, and deployment approaches. Provide design governance for security, profiles and permissions, custom objects, performance, data retention, environment management, and operational support. Own architecture across multiple service workstreams and advise client leadership on roadmap and modernization priorities. Development, Customization, and IntegrationDesign and develop Custom Processes ...

Engineering Manager – Azure PaaS

Location
Greater London, England, United Kingdom
vision and technical direction of the products, as well as manage multiple deliveries and take end-to-end ownership of your products, including change management and service management. Driving the development of new features, promoting best engineering practises, and advocating for agile/lean delivery methodologies are also essential … Kubernetes, preferably AKS. Strong knowledge and experience of Microsoft Azure and its constituent services. Experience running 24/7 production services, including on-call, incident management and disaster recovery. Experience applying and evolving engineering standards, SDLC and agile ways of working within a team. Strong stakeholder management ...

2nd/3rd Line Support Engineer - Bracknell, Berkshire

Hiring Organisation
Xact Placements Limited
Location
Bracknell, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£34,000 - £40,000 per annum
clients, understanding their evolving needs, and offering relevant technology solutions. Collaborate with the sales team to ensure seamless delivery of recommended products or services. Incident management: Take ownership of escalated tickets, ensuring all issues are resolved within the agreed service levels and maintaining excellent communication with clients throughout. … Administrator, or equivalent. Cloud services: Experience with cloud platforms and services, particularly Microsoft 365. Security awareness: Understanding of IT security best practices, including firewall management, antivirus solutions, and data protection policies. Project experience: Exposure to IT project work, such as migrations, deployments, or upgrades. Salary ...

Cloud Support Engineer

Location
Greater London, England, United Kingdom
Employer for 2026. As a Senior Cloud Support Engineer at Thought Machine, you're stepping into a senior technical role that goes well beyond incident response. At this level, you're expected to own, influence and elevate how we deliver support globally, across both our hosted SaaS product … 5+ years of experience in technical support, cloud infrastructure or SRE/DevOps roles, ideally within high-scale, client-facing environments Deep experience with incident management, root cause analysis and production troubleshooting Strong Linux systems knowledge, including filesystems, networking and system internals Programming skills in Golang and Python ...

Business System Advisor 9 month FTC- NEC

Hiring Organisation
Compass UK & Ireland
Location
Birmingham, UK
Business Systems support across Group venues, providing confident day-to-day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy KEY RESPONSIBILTIES: Support & Incident Management Serve … quick guides. Systems Administration Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity. Data Protection & Governance Handle sensitive personal data in secure environments in accordance with company policies and procedures. ...