801 to 825 of 1,063 Incident Management Jobs in England

Ensure seamless interaction between payment, loyalty, and customer engagement solutions. Drive enhancements to improve customer experience and business value. Lead the implementation and ongoing management of point-to-point encryption (P2PE) across the estate. Support security audits, assessments, and remediation activities. Maintain awareness of emerging threats and regulatory developments. … success delivering technology and business change projects. Experience translating business requirements into technical solutions. Experience managing mobile applications and customer-facing digital platforms. Strong incident management and problem-solving capabilities. Experience operating within PCI DSS-regulated environments. Desirable Experience P2PE implementation experience. Knowledge of loyalty platforms and customer ...

service capabilities, reusable golden paths, and standardised service templates for efficient software delivery. Provide technical direction across platform domains including compute, Kubernetes, networking, secrets management, observability, CI/CD, and infrastructure as code. Enable AI‐assisted engineering workflows to enhance productivity, automate routine activities, and improve decision‐making. Embed … governance, security, and compliance controls through policy‐as‐code and auditable platform practices. Improve platform reliability through SLOs, observability frameworks, resilience engineering, and incident‐driven improvements. Collaborate with product, engineering, security, and architecture teams to translate business needs into scalable platform solutions. Promote engineering excellence through automation, standardisation ...

operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers. What we are looking for As the Critical Facilities Maintenance (CFM) Day Engineer – Mechanical or Electrical, you will … operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers. The role is full time Monday to Friday based at our LON1 site in Dagenham. What you will ...

service capabilities, reusable golden paths, and standardised service templates for efficient software delivery. Provide technical direction across platform domains including compute, Kubernetes, networking, secrets management, observability, CI/CD, and infrastructure as code. Enable AI-assisted engineering workflows to enhance productivity, automate routine activities, and improve decision-making. Embed … governance, security, and compliance controls through policy-as-code and auditable platform practices. Improve platform reliability through SLOs, observability frameworks, resilience engineering, and incident-driven improvements. Collaborate with product, engineering, security, and architecture teams to translate business needs into scalable platform solutions. Promote engineering excellence through automation, standardisation ...

operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the on-going management and development of the Data Centers. Providing a customer focused service and a high standard of planned preventative and reactive maintenance to ensure timely … diagnosing root causes Monitoring BMS alarms and maintaining equipment performance to ensure correct operation of the critical services of the Data Centers Assisting with incident management and subsequent technical investigations to establish root cause Supporting the Shift Engineering Teams to ensure correct operation of the critical services ...

Barring Service)Mandatory SkillsAzure Databricks Platform EngineeringHands-on implementation and troubleshooting of Azure DatabricksDatabricks Serverless configuration and workload optimisationDatabricks SQL and Delta Lake developmentCluster management, compute policies, autoscaling, and workload monitoringData EngineeringStrong Python, PySpark, and SQL development skillsDesign and build ingestion and transformation pipelinesFull and incremental data loadingCDC (Change … VaultAzure Monitoring and Operational SupportFinOps & Cost OptimisationResource tagging implementationCost monitoring and reportingBudget controls and usage optimisationEssential SkillsPlatform OperationsExperience supporting production Azure Databricks environmentsMonitoring, incident management, troubleshooting, and performance tuningOperational governance and platform standards implementationDiscovery Zone & Migration SupportExperience enabling application deployment within DatabricksBI tooling integration and schedulingSupport for POSIT ...

implement the fixes. What you will do... Acting as the primary internal security responder for DART (Detection and Response) escalations, while participating in major incident management alongside the broader operations team. Owning end‐to‐end vulnerability remediation across our AWS infrastructure and end‐user devices, partnering with third … high‐volume business requests for new AI tools (e.g., Gemini, AWS Bedrock, Claude), assessing security risks and ensuring safe organizational adoption. Managing Identity & Access Management (IAM), including configuring SAML authentication, Google IDP, Okta, Active Directory, and Google Conditional Access rules. Overseeing AWS and infrastructure security, including AMI rotation procedures ...

develop a high-performing technical support team. Maintain Service Desk procedures, knowledge articles and operational documentation. Drive improvements across self-service, automation, knowledge management and user experience. Support the effective operation of the ITSM platform, including workflows, reporting and categorisation. Work closely with Cyber Security, Infrastructure, Engineering and wider … governance, compliance and security requirements. What We're Looking For Proven experience leading a Service Desk, Technical Support or IT Operations team. Strong people management experience, including performance management, coaching and workload allocation. Strong understanding of Incident, Request, Problem and Major Incident Management. Experience working with ...

data protection activities Monitor compliance training and follow up on completion gaps Support supplier due diligence and compliance assessments Produce compliance reports, dashboards and management information Identify gaps in documentation, controls or evidence and drive actions to completion Support compliance activities required to maintain existing NHS contracts and support … maintained DSPT evidence is organised and audit-ready ISO documentation is current, controlled and easily accessible Compliance reporting is consistent, accurate and valued by management Compliance administration is operating effectively with minimal supervision Audit preparation activities are structured, efficient and well organised Essential Experience working in a compliance, governance ...

development teams, and infrastructure specialists across a global follow-the-sun support model. Key Responsibilities Oversee day-to-day production support activities, including monitoring, incident management, and capacity planning Act as a key point of contact for issue resolution , liaising with traders, developers, infrastructure teams, and external vendors … trading venues (e.g. exchanges, ECNs, market data providers) Contribute to system design improvements , focusing on resilience, scalability, and performance optimisation Coordinate release and change management activities , ensuring robust deployment processes Participate in a shift-based rota (7am–6pm coverage) and on-call support , including occasional weekend work Collaborate with ...

will lead operational excellence across all live customer-facing platforms, aiming for reliability, observability, and continuous improvement. This hands-on role requires shaping processes, incident management, and building a high-performing team. You will drive a culture of ownership, lead critical incident responses, and establish KPIs ...

function Likely to have 5 years business experience and/or be fully qualified within a mechanical or electrical trade Significant M&E Operations Management experience within a business critical client environment HV or LV Authorised Person Requirement to complete the critical environment training, and to carry out scenario … generation and control systems Experience with working within a critical and secure environment Shift Leader Responsibilities Establish good working relationships with the client Facilities Management Team, to ensure proactive, open and co-operative partnership Monitor component, system and building performance against target profiles via Building Management System ...

experienced Site Reliability/Platform Engineer to automate and modernise its infrastructure for large-scale environments. You'll build Python-based automation around incident management, runbooks, and routine tasks, and integrate monitoring and ITSM platforms via APIs, to reduce toil and speed up incident response. This role ...

data modeling, integration patterns, and maintainable implementation practices across iOS and Android. Build and develop a high-performing, distributed engineering organization through hiring, performance management, mentoring, career development, skill planning, and clear alignment to customer and business outcomes. Partner with Product, Design, Architecture, Quality, Operations, App Release, Security … measurable product and platform outcomes. Establish predictable release and operational practices across the App Store and Google Play, improving software quality, observability, release safety, incident response, performance, accessibility, and customer-impacting reliability. Safely integrate and operate AI/ML-enabled solutions that improve engineering and product outcomes, applying ...

Mobile & Operational Systems Are you an experienced Senior Full-Stack Software Engineer able to support the development of a secure situational-awareness and operational-management platform. The role will involve developing and integrating backend services, web-based operational dashboards, graphical user interfaces and mobile application services. We are looking … push notifications and mobile APIs - Git, CI/CD, testing and production deployment Experience developing systems for security, defence, emergency services, command-and-control, incident management, GSOC/SOC environments or other operational applications would be highly desirable. The successful candidate should be able to take operational requirements ...

supporting complex technical decision-making. Driving engineering standards, quality assurance and best practice. Contributing to architecture, solution design and technical governance. Supporting production services, incident management and live operations. Ensuring solutions are resilient, observable and scalable. Delivering complex implementation work while maintaining strong stakeholder engagement. Producing and maintaining … Docker Compose. Kubernetes. Containerised application delivery and support. Leadership & Operations Technical leadership across multiple teams. Technical governance. Architectural decision support. Stakeholder engagement. Production support. Incident management. Live service operations. Experience acting as a technical authority. Security Active SC Clearance. Desirable Skills Python. Bash. Node.js. TypeScript. LocalStack. AWS AppConfig. ...

fixes, track weekly story point throughput, identify team velocity trends, provide performance feedback to the Product Lead, and escalated capacity and velocity concerns Monitor incident management and drive engineering teams to escalated incidents and keep stakeholders informed Synthesize user and customer feedback and propose solutions within the maintenance … skills Willingness to learn from an experienced product development team Proficiency across web, Android, and iOS platforms Strong computer literacy Firm grasp of product management best practices and proven ability to work with Agile development methodologies Familiarity with GitHub, Confluence, Jira, Slack, and Google Workspace Experience working across ...

Senior Information Security Analyst supports the day-to-day operations of the global Information Security program, with a focus on security alert triage, incident investigation, and operational effectiveness across the environment.This role is responsible for monitoring and responding to security alerts, performing assigned operational tasks, and optimizing security tooling … internal teams.* Analyze and validate potential security incidents, ensuring accurate classification, documentation, and escalation.* Perform daily operational information security tasks, including the management and resolution of ServiceNow incidents assigned to the Information Security team.* Support incident response efforts through investigation, coordination, and detailed documentation of findings.* Participate occasionally ...

problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide on-site support and be able to communicate verbally with customers Training … that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more. Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management ...

computer infrastructure, information systems and to ensure the organization maintains an acceptable risk posture. The Senior Information Security Analyst is highly engaged in risk management and mitigation, including evaluating vendor risk, examining vendor contracts for terms of service, understanding third-party risk, and data privacy issues. The analyst serves … selection criteria to identify appropriate security solutions to support strategic, operational needs, and security requirements. Participate in the development and testing of the security incident response plan, act as the incident response leader. Develop security, risk, and compliance reports and alerts. Participate in the yearly review of policies ...

Senior Data Centre Services Engineer, you'll be the deputy to the Data Centre Manager, assisting them with the day-to-day management and operation of critical infrastructure which is the backbone to the digital services - including AI - that millions of people rely on every day. This person will … Perform system monitoring, environment monitoring, remote/smart hands activities on behalf of clients, 3rd parties and other Pulsant technical teams as required Maintain management of the 3rd party DCs and associated clients Health and safety: Adhere to all policies and procedures ensuring records databases are kept updated ...

clients, issues, and business impacts in a fast-paced, reactive environment with dynamic priorities Own the operational health, stability, and performance of our data management platform and associated data pipelines, proactively identifying risks, preventing incidents, and driving resolution of issues Take full ownership of high-impact and complex issues … designing approaches to data ingestion, mapping, tracking, and analytics in non-standard or ambiguous scenarios Configure, manage, and optimise client environments within our Data Management hubs, implementing and validating complex changes and ensuring long-term scalability and reliability Investigate and resolve complex and ambiguous data issues across the full ...

emphasizes leadership, troubleshooting, and service-improvement initiatives. Experience with ITSM, M365, Windows environments, and Active Directory is required, with a focus on maintaining effective incident management and timely resolution of #J-18808-Ljbffr ...

deliver reliable operational support and feature delivery. The role requires strong Windows/Linux knowledge, scripting (PowerShell/Python) and experience in ITIL incident management within a financial services context. This is a full-time, on-site position in London. #J-18808-Ljbffr ...

background in Microsoft 365 support & engineering, demonstrating the following skills and experience: Extensive experience in second-line support, with a solid understanding of 365 incident management and resolution within secure public sector environments. Experience in diagnosing 365 issues, improving time-to-resolution, and creating resolution pathways to reduce ...