51 to 75 of 416 Performance Management Jobs in the UK excluding London

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive … people-focused Performance Manager to join our National Operations Centre team on a 6-month fixed-term contract, based in St Ives, Cambridgeshire. This is a pivotal role within our 24/7 operation, where you'll take the lead in maintaining operational control, coordinating service delivery, and supporting ...

Tech. Job responsibilities Owns the design and build of the team's platform: deployment pipelines, model serving, containerisation, orchestration, and environment management Sets the standard for reliability, observability, and operational excellence across the team's production AI/ML services Builds the tooling and paved paths that … engineers ship agentic AI and ML products safely and quickly Implements platform-level security, secrets management, and access controls to firm-wide standards Partners with data and AI engineers to productionise models, and coordinates with external infrastructure functions to reduce operational dependency and risk Leads capacity, cost, and performance ...

systems, and governance. The Sales Operations Manager is responsible for maximising sales productivity and effectiveness within a defined business segment by owning forecasting, planning, performance management, and operational execution. This role partners closely with Sales Leadership and cross-functional teams to ensure disciplined pipeline management, accurate forecasting … continuous process improvement. Key Responsibilities Forecasting & Pipeline Management Own forecast cadence, ensuring accuracy, consistency, and transparency across pipeline, backlog, and bookings Monitor pipeline health and conversion trends; proactively identify risks and opportunities Performance Management & Analytics Analyse sales performance metrics and deliver actionable insights to Sales Directors ...

sole point of contact for self‐serve partners after they “graduate” from early‐life onboarding, working closely with New Partner Experience and Account Management teams. Operationally, most day‐to‐day volume is handled by third‐party vendors aligned by language and market, with in‐house L2 teams owning complex … queries, escalations, and performance management across markets. In this role you'll be involved in these key areas: Managing channel, queue and team leader/agent performance across our in-house teams in Manchester, UK and Milan, Italy. Identifying trends in performance and conducting root cause ...

client implementations and ongoing BAU programmes. You will take ownership of workstream planning, prioritisation, and delivery quality, ensuring effective resource allocation, effective escalation management, and consistent performance against SLAs. The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams … leading, developing, and supporting the team, strengthening operational processes, and ensuring delivery excellence across the workstream. Responsibilities Lead Technical Data Operations Analysts, providing coaching, performance management, and development support. Oversee end-to-end delivery of product data activities across BAU operations and new client implementations. Collaborate with ...

journey the best it can be, at the best possible price. The Role: We’re looking for anew Team Leaderto drive operational excellence and performance across our global BPO partner network. You’ll champion Trip.com’s service standards, ensuring a consistently outstanding customer experience while fostering collaboration, cultural alignment … Trip.com and our partners, you’ll empower teams to deliver world-class service through insight, influence, and strong relationship management. What You’ll Do: Performance Management: Monitor and analyse key performance metrics, including KPIs, NPS, QA, and service efficiency. Identify performance gaps and lead targeted initiatives ...

define the people we want to join us on our journey. The Senior Enterprise Systems Manager is accountable for the operational support, service performance, governance and continuous improvement of Mace's enterprise finance systems and associated business-critical applications. The role provides leadership and oversight of an outsourced application … platforms, with particular ownership of the IBM Cognos TM1 estate and associated reporting and planning solutions. You’ll Be Responsible For Enterprise systems service management Own and govern support services for enterprise finance systems and associated integrations. Ensure enterprise systems remain secure, stable, compliant and fit for business purpose. ...

London or Singapore . Mission of Role Lead the Commercial Excellence function for Global Travel Retail by driving automation-led analytics, commercial capability, and performance management to enable sustainable, profitable growth. The role is responsible for developing reporting and decision-support capabilities, improving sales forecasting and planning processes … leading commercial excellence initiatives, and building organizational capability across automation, analytics, revenue growth management, key account management, forecasting, and outlet execution. Working cross-functionally with Commercial, Finance, IT and Global Commercial Excellence teams, the role delivers improved business effectiveness, supports strategic decision-making, and drives continuous improvement across ...

Location: Hybrid/Slough, UK job type: Permanent/Full-time Sector and subsector: Leadership & Management | Senior Management AnnualFixed salary: £ 67000.00 As the UK's leading parking and technology-enabled management group, we support more than 9,000 locations across housing, healthcare, education and commercial estates. … Southern region. You will be responsible for ensuring the safe, efficient, and consistent delivery of services across multiple contracts and sectors, while driving performance, operational effectiveness, engagement, compliance, and client satisfaction. Reporting to the Operations Director, you will lead a team through a structure of Area Managers, and Team ...

design through qualification, manufacture and installation, ensuring solutions are technically robust, commercially viable and practical to produce. Key responsibilities include resource planning, recruitment, performance management, coaching and team development, alongside improving engineering processes, documentation and governance. The successful candidate will work closely with manufacturing, quality and commercial teams … supporting technical decisions, risk management, product development, cost reduction and continuous improvement across the organisation's product and project portfolio. Candidate Profile This role will suit an experienced Engineering Manager or Head of Engineering who combines multidisciplinary leadership with strong product development expertise. You will be comfortable remaining close ...

large, established, multi-site organisation to appoint an End User Services Manager. This is a senior operational IT position with responsibility for the performance and continual improvement of end-user services across service desk, field support, end-user computing and device lifecycle management. Reporting to the Head … would suit an experienced IT Service Delivery Manager, IT Operations Manager or IT Support Manager who combines strong people leadership with structured IT service management experience. THE ROLE You will be responsible for: Leading the day-to-day delivery and performance of service desk, field-support ...

finding someone who can lead people, improve capability and ensure consistently high standards of analysis across the team. You will provide direction, coaching and performance management while retaining enough technical credibility to challenge requirements, guide solution design and engage confidently with senior Trading, Risk and Technology stakeholders. … Responsibilities Directly manage, coach and develop a team of experienced Business Analysts. Set objectives, conduct performance reviews and support individual career development. Build a strong and consistent Business Analysis capability across Trading Technology. Establish and improve BA standards, tools, governance and ways of working. Allocate work effectively across ...

Agency Lead is responsible for driving accountability, governance and commercial value across JD Sports' digital media agency ecosystem. The role will own the strategic management of key agency relationships, ensuring partners deliver against JD's commercial objectives, growth targets and customer acquisition goals. Working across Digital Media and Performance, alongside Brand, Analytics, Finance, Procurement and Technology, the role will develop best-in-class supplier governance frameworks, optimise media partner performance, and maximise value from JD Sports' media and agency investments across multiple markets. As JD continues to scale globally, this role will be instrumental in ensuring agency ...

Agency Lead is responsible for driving accountability, governance and commercial value across JD Sports' digital media agency ecosystem. The role will own the strategic management of key agency relationships, ensuring partners deliver against JD's commercial objectives, growth targets and customer acquisition goals. Working across Digital Media and Performance, alongside Brand, Analytics, Finance, Procurement and Technology, the role will develop best-in-class supplier governance frameworks, optimise media partner performance, and maximise value from JD Sports' media and agency investments across multiple markets. As JD continues to scale globally, this role will be instrumental in ensuring agency ...

supports the Maritime C5ISR Support Unit and wider Navy Command by maintaining and improving operational reference data, specialist applications, publications, quality processes and information management services. The work is delivered by a team of specialists working in a Defence environment. The Project Manager's role … ensure the right people are in place, priorities are clear, delivery is visible, and the customer is kept properly informed. Key responsibilities Delivery management Own the overall delivery plan, making sure the team understands what needs to be delivered, by when, and to what standard. Keep plans current ...

Performance Analyst - GBC Housing Services Job Purpose: To provide high-quality performance creation, analysis, reporting, and insight to support the effective delivery of Housing Services. The postholder will collect, analyse, interpret, and present performance data to enable evidence-based decision-making, drive service improvement, ensure regulatory compliance … support the achievement of strategic housing objectives. The role will work closely with operational managers, senior leaders, and corporate performance teams to develop meaningful performance measures, identify trends, and recommend actions that improve outcomes for residents. Key Responsibilities: Performance Monitoring and Reporting: Create and maintain regular Power ...

About The Role Were looking for an experienced and data-driven Service Charge Data & Performance Manager to lead the integrity, governance and performance of service charge data across Southern Housing. Reporting to the Director of Service Charge & Specialist Leasehold Services, youll be responsible for ensuring service charge information … insight and assurance to support operational decision-making, financial control and continuous improvement across the organisation. As the organisational lead for service charge data management and performance reporting, youll work closely with colleagues across Finance, Asset Management, Building Safety, Operations, Development and Technology. Youll champion a data ...

contracts and services. This role manages a team of technical engineers deploying a range of COTS products to create a range of monitoring and management capabilities to UK government with HMG data handling requirements What you’ll be doing The Software Engineering Manager coordinates the execution of the engineering … predictability to the engineering organisation’s capabilities. Oversees the execution of technical decisions, technology choices and architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short term impact with long-term transformation. Monitors, manages and ensures timely releases from teams by driving compliance with ...

Team Manager will be to work with the ESG Retail Gas team to meet and exceed the expectations of our clients through the management of back-office operations. You will ensure a high-level service, swift and easy resolution of issues through exception management and continuous improvement practices. … meet target service levels and ensure the smooth running of the service. POSITION RESPONSIBILITES Managing the operational delivery of the gas team Supporting the management of onboarding of new customers and new service lines for existing customers Responsible for the delivery of the highest standard customer service and quality ...

Manchester £40-42,000 + Benefits SIAM Capacity Analyst - you will be accountable for the monitoring, governance, analysis, and optimisation of service capacity and performance across a multi-supplier environment. Experience Experience in Capacity Management, Service Management, or Service Performance within complex IT environments. Strong understanding … SIAM principles and managing services across multiple suppliers. Ability to analyse capacity, utilisation, performance, and demand data to identify trends, risks, constraints, and optimisation opportunities. Experience producing capacity forecasts, service performance reporting, and presenting insights to technical and business stakeholders. Strong understanding of ITSM practices, particularly Capacity, Incident ...

Software Development Manager to join our engineering department and lead the team responsible for our customer-facing products. In this role, you’ll drive performance, support personal development, and foster a culture of innovation within a dynamic, fast-paced environment. Key Responsibilities Performance Management Set clear, measurable … sustainable long-term engineering performance. Provide regular, constructive feedback and coaching to help developers overcome challenges and achieve their objectives. Implement and improve transparent performance management processes to encourage accountability across teams. People Management Lead and line manage a section of the engineering department, focusing on both ...

Software Development Manager to join our engineering department and lead the team responsible for our customer-facing products. In this role, you’ll drive performance, support personal development, and foster a culture of innovation within a dynamic, fast-paced environment. Key Responsibilities Performance Management Set clear, measurable … sustainable long-term engineering performance. Provide regular, constructive feedback and coaching to help developers overcome challenges and achieve their objectives. Implement and improve transparent performance management processes to encourage accountability across teams. People Management Lead and line manage a section of the engineering department, focusing on both ...

. Main duties of the job The successful candidate will manage the practice overall, ensuring high-quality patient services, effective staff leadership, financial management, operational efficiency, and compliance with NHS regulations and contractual requirements. About us The Consulting Rooms is a friendly, well-established GP practice in Watford, committed … contribute ideas, develop their skills, and play an active role in shaping the future of the practice. Job description Job responsibilities Leadership and Staff Management Provide effective leadership and management across the practice. Develop and maintain a positive, inclusive, and supportive working environment. Line-manage administrative and reception ...

with customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage … cost control, and profitability against contracted deliverables. Oversee resource planning, allocation and demand forecasting to support successful project and programme delivery. Ensure the availability, performance, and security of the infrastructure platform in line with contractual SLAs. Oversee day-to-day operations across all technology domains, ensuring consistent and secure ...

OneOcean in 2022 and Ocean Technologies Group in 2024. Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. Navigating the position: RevOps Data Team … data into trusted, actionable insight. The role manages and develops a team of analysts, sets analytical standards and priorities, and partners with Sales, Account Management, Customer Success, Finance, Marketing, Product, and central RevOps teams to improve visibility, decision making, and commercial performance. The role combines hands-on analysis with ...