176 to 200 of 222 Problem Management Jobs in England

Azure Cloud Infrastructure Engineer

Hiring Organisation
Data Careers
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£50,000
Southampton - onsite 2-3 days per month Salary: up to £52,000+ on-call + excellent benefits Skills: Azure IaaS, Azure subscriptions, Azure tenant management, Azure networking, storage, virtual machines, resource groups, governance, PowerShell, Azure Automation, Microsoft Entra ID, Conditional Access, Microsoft 365 We are looking to recruit … Azure infrastructure services including virtual machines, storage accounts, networking, DNS, web apps, application gateways and load balancing Support Azure governance, access control, security, cost management and operational best practice Act as a senior technical specialist across Azure and Microsoft cloud services Design, implement and support secure, scalable Azure cloud ...

Azure Cloud Infrastructure Engineer

Hiring Organisation
Data Careers
Location
Kidlington, Oxfordshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£50,000
Oxford (onsite 2 - 3 days a MONTH) Salary: £45,000 - £52,000 (+ on call, excellent benefits) Skills: Azure IaaS, Azure subscriptions, Azure tenant management, Azure networking, storage, virtual machines, resource groups, governance, PowerShell, Azure Automation, Microsoft Entra ID, Conditional Access, Microsoft 365 We are looking to recruit … Azure infrastructure services including virtual machines, storage accounts, networking, DNS, web apps, application gateways and load balancing Support Azure governance, access control, security, cost management and operational best practice Act as a senior technical specialist across Azure and Microsoft cloud services Design, implement and support secure, scalable Azure cloud ...

Senior 3rd Line Network Engineer

Hiring Organisation
Leidos Innovations UK Limited
Location
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£75,000
mission. Are you ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers … security boundaries and rulesets. Have a good understanding of WAN connectivity and routing protocols also with experience and understanding of the implementation, configuration and management of virtual and physical networking solutions. Have hands on experience in troubleshooting Layer 2/3 switching and routing. Have hands on experience ...

Senior 3rd Line Network Engineer

Hiring Organisation
Hackajob Ltd
Location
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£75,000
mission. Are you ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. You will conduct reactive … security boundaries and rulesets. Have a good understanding of WAN connectivity and routing protocols also with experience and understanding of the implementation, configuration and management of virtual and physical networking solutions. Have hands on experience in troubleshooting Layer 2/3 switching and routing. Have hands on experience ...

IT Problem and Service Insights Manager

Hiring Organisation
University of Salford
Location
Salford, Manchester, United Kingdom
Employment Type
Permanent
Salary
GBP 46,970 Annual
University of Salford's Digital Services department is seeking an experienced IT Problem and Service Insights Manager to own end-to-end problem management, incident trend analysis and service improvement initiatives. The successful candidate will combine strong ITIL/ITSM expertise with analytical skills to identify root ...

Trading Application Support

Hiring Organisation
Quant Capital
Location
London, UK
Employment Type
Full-time
looking for a Trading Application Engineerto join our high profile client. Our client is and independent research business and a well-known Algo Order Management and Execution Business. They operate as an independent strategic partner to investment businesses by offering insight and guidance through their powerful network of intellectual … links, messaging middleware etc.).Identification and mitigation of risks to service delivery and proactive resolution of issues before they impact service levels. Incident and problem management, including root cause analysis and follow up. Coordination of all relevant parties during client facing outages. Timely escalation of complex issues ...

Managed Services Manager

Hiring Organisation
McGregor Boyall Associates Limited
Location
City of London, London, United Kingdom
Employment Type
Permanent
technical professionals across support, engineering and field services, creating a culture of accountability, ownership and customer focus. Working closely with Service Delivery, Account Management, Security and Professional Services teams, you will ensure clients receive a world-class service experience while driving automation, standardisation and operational efficiencies across the business. … drive performance, accountability and continuous improvement. Create a high-performing culture focused on service excellence, collaboration and customer satisfaction. Manage recruitment, onboarding, performance management and succession planning. Build clear development pathways for technical staff and future leaders. Service Operations Own day-to-day service performance across incidents, requests, escalations ...

Manufacturing IT Support Analyst

Hiring Organisation
Renishaw PLC
Location
Wotton-Under-Edge, Gloucestershire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£40,000
supportability, interoperability and lifecycle risk. Work with manufacturing and engineering teams to understand operational requirements, constraints and change impacts. Support patching, vulnerability remediation, obsolescence management and recovery planning. Comply with IT policies, technical standards, change controls, safety requirements and manufacturing procedures. Problem Management and Continuous Improvement Investigate … hardware, networks, peripherals and business applications. Experience supporting technology in a manufacturing, engineering, laboratory or similarly business-critical environment. Working knowledge of incident, request, problem, change and knowledge management. Ability to assess risk, prioritise competing demands and make sound decisions within standards. Clear communication, documentation and knowledge-sharing skills. ...

Network Engineer

Hiring Organisation
Spectrum IT Recruitment
Location
Milton Keynes, Buckinghamshire, United Kingdom
Employment Type
Permanent
Salary
£60000 - £65000/annum Good Benefits
projects. Act as a technical escalation point and subject matter expert. Work within an ITIL-based service environment, supporting SLAs, KPIs and change/problem management. Participate in a 24/7 on-call rota. Build strong customer relationships and deliver a high level of technical service. Occasionally travel … servers VMware ESXi/vSAN Load balancing and network monitoring Defender/Sentinel/SIEM HLD/LLD documentation ITIL, incident/change/problem management About You You'll be a proactive, self-motivated Network Engineer with: Strong troubleshooting and problem-solving skills Excellent communication ...

Head of Enterprise Digital Engineering

Hiring Organisation
AstraZeneca
Location
Cambridge, Cambridgeshire, UK
Employment Type
Full-time
ownership and accountability; ensure platforms are resilient, secure, scalable, supported and cost-effective; define and monitor reliability, experience and operational measures; drive incident learning, problem management and continuous improvement; manage lifecycle decisions including investment, modernisation, consolidation and retirement. Adoption, value and commercial management: Drive measurable enterprise adoption … manufacturing or commercial technology environments. Experience managing commercial relationships with major cloud, AI or technology platform providers. Experience applying platform economics, consumption management or technology financial management. MBA, advanced technical degree or equivalent senior leadership experience. External speaking, publishing or participation in platform engineering and digital product communities. Recognised ...

Head of IT Operational Excellence ServiceNow / DEX / AI / SRE

Hiring Organisation
S Merrick LTD
Location
Central London, London, United Kingdom
Employment Type
Permanent
leadership ServiceNow ownership and transformation DEX platforms such as Nexthink, Lakeside, 1E, ControlUp or equivalent XLAs and measurable employee-experience improvement Major Incident and Problem Management Observability and proactive monitoring AI, automation, self-service and zero-touch fulfilment SRE/reliability and operational resilience We are looking … ownership Practical DEX and XLA experience Evidence of automation reducing ticket volumes or manual effort Proactive monitoring/telemetry-led service improvement Major Incident, Problem and reliability leadership Clear measurable outcomes across user experience, MTTR, automation or cost Candidates whose background is primarily ITIL governance, outsourced service management ...

Cloud Infrastructure Engineer

Hiring Organisation
McLaren Group
Location
Woking, Surrey, UK
Employment Type
Full-time
Code, ensuring secure-by-default, supportable and scalable outcomes. Administer Entra ID, Microsoft 365 and hybrid identity, including RBAC, PIM, Conditional Access, group management and privileged account governance to reduce attack surface and enforce least privilege. Own Azure DevOps and GitHub pipelines, repositories, automation and certificate provisioning to deliver … secure, resilient cloud platforms enable engineering, manufacturing and commercial in a high-performance environment. Awareness of cloud governance, FinOps, ITIL change/incident/problem management and data classification. Strong hands-on Azure engineering across compute, networking (vNET/gateways), storage, AVD and platform services. Entra ID/ ...

Site Reliability Engineer

Hiring Organisation
Ricoh
Location
London, UK
Employment Type
Full-time
driving reliability, performance, and operational excellence across Ricoh's hybrid cloud and on‐prem environments. You will help shape SRE practices, support incident and problem management, embed automation, and ensure infrastructure operations meet the highest security and compliance standards, including ISO 27001.This is a hands‐on technical role … knowledge of Azure and on‐prem infrastructure (IaaS, PaaS, networking, identity, storage)Hands‐on experience with infrastructure‐as‐code (Terraform, ARM/Bicep), configuration management (Ansible, PowerShell DSC), and CI/CD tooling (Azure DevOps, GitHub Actions)Experience with monitoring and observability stacksSolid understanding of OS fundamentals (Windows/ ...

Head of Engineering

Hiring Organisation
Lorien
Location
Manchester, Lancashire, United Kingdom
Employment Type
Permanent
Salary
GBP 100,000 - 120,000 Annual
raise standards, and keep complex platforms healthy as the business expands. This role covers the full engineering picture for the workstream, including user account management, PKI, payments, and compliance. If you enjoy building high-performing engineering organisations in a regulated, high-volume environment, this could be your next move. … teams to keep production systems healthy, spotting and resolving problems before they impact customers. Secure the Platform: Oversee identity and user account life cycle management, PKI, and payment-related engineering, ensuring they are robust, auditable, and aligned to PCI-DSS and ISO 27001. What you'll bring Proven experience ...

Senior Data Engineer

Hiring Organisation
EPAM Systems
Location
London, UK
Employment Type
Full-time
across business functionsImplement efficient data ingestion and integration workflows across cloud environmentsDrive adoption of data foundation initiatives and best engineering practicesCoordinate change, incident and problem management processesMentor and guide junior data engineers on solution design and technical practicesPresent data insights, architecture reports and recommendations to key stakeholdersEnsure implementation ...

Network Engineer

Hiring Organisation
Leidos Innovations UK Limited
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
mission. Are you ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers … security boundaries and rulesets. Have a good understanding of WAN connectivity and routing protocols also with experience and understanding of the implementation, configuration and management of virtual and physical networking solutions. Have hands on experience in troubleshooting Layer 2/3 switching and routing. Have hands on experience ...

3rd Line Network Engineer

Hiring Organisation
Hackajob Ltd
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£55,000
mission. Are you ready for your next challenge? You will provide a crucial role in Core Services, conducting complex fault rectification of incidents, support Problem Management, Continual Service Improvement (CSI), and occasional Change Request (CR) work on IT Systems supporting key National Security outputs. 3rd Line Network Engineers … security boundaries and rulesets. Have a good understanding of WAN connectivity and routing protocols also with experience and understanding of the implementation, configuration and management of virtual and physical networking solutions. Have hands on experience in troubleshooting Layer 2/3 switching and routing. Have hands on experience ...

Automation Site Reliability Engineer - Fixed Income Trading

Hiring Organisation
AMS CWS
Location
City of London, London, United Kingdom
Employment Type
Contract, Work From Home
Corporate Bank, the Investment Bank, the Private Bank and the Asset Manager DWS. There are also a number of highly skilled functions performing key management tasks. 'Together we're sharing new perspectives and transforming what it means to be a bank.' AMS is a global workforce solutions partner committed … such as Grafana and Geneos. Troubleshoot complex production issues, drive root cause analysis and improve system resilience, performance and scalability. Support change, incident and problem management processes, maintaining clear technical and operational documentation. The skills you'll need: Proven experience in SRE, Production Engineering, DevOps or production automation ...

Mulesoft Support Consultant

Hiring Organisation
St. James's Place
Location
Gloucestershire, United Kingdom
Employment Type
Full Time
directly. About the role: The Mulesoft Support Consultant forms part of the SJP Applications and Data Support team that is central to effective application management and maintaining high availability of production systems supporting many business functions, the partnership and clients. The role is responsible for the support, maintenance, monitoring … support/warranty handover etc). Suggesting continual improvement suggestions Providing guidance and monitoring to others in the team on complex issues Supporting the Problem Management team - providing root cause analysis and Service Outage Analysis reporting. Participating in the delivery of IT's overall objectives. Documenting and recording ...

1st Line IT Support Engineer

Hiring Organisation
Wanstor
Location
Moreton-in-Marsh, Gloucestershire, United Kingdom
Employment Type
Full-Time
Salary
£30,000 per annum
requests and changes through to resolution, ensuring clear communication with customers throughout Support and maintain Microsoft 365 environments, including Exchange Online, identity, and access management Troubleshoot mail flow, authentication (MFA), and connectivity issues across hybrid/cloud environments Manage users, devices and policies across Active Directory and Entra … user environments Exposure to backup technologies and restore processes Familiarity with virtual environments (e.g. VMware or Hyper-V) Understanding of ITIL principles (incident, change, problem management) Awareness of security best practices (e.g. Cyber Essentials ...

Lead Infrastructure Engineer - Proxy/SSE Network Security (Corporate Sector)

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

Lead Infrastructure Engineer - Proxy/SSE Network Security (Corporate Sector)

Location
London, United Kingdom
operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

Lead Infrastructure Engineer - Proxy/SSE Network Security (Corporate Sector)

Location
Westminster, West End, United Kingdom
operational stability of software applications and systems Own the US perimeter, proxy, and SSE/SASE engineering roadmap and execution, including intake, prioritization, dependency management, delivery governance, and stakeholder alignment across cybersecurity, network services, operations, and application and platform teams. Define and operationalize standards, reference architectures, and reusable engineering … risk reduction and resilience outcomes. Drive operational excellence at scale for perimeter, proxy, and SSE services in the US, including incident, change, and problem management rigor, observability and resiliency validation practices, automation to improve repeatability and evidence quality, reduction of client and partner impact, and execution of Technology ...

D365 Administrator

Hiring Organisation
Synapri
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 75,000 Annual
expertise, troubleshooting and escalation support across D365 and associated systems Deliver technical projects, implement new solutions and maintain comprehensive system documentation Support incident and problem management, including root cause analysis and resolution of recurring issues Identify opportunities for innovation and continuous improvement across IT systems Collaborate with stakeholders ...

Group Head of Application Support

Hiring Organisation
The Dudley Group NHS Foundation Trust
Location
Dudley, DY1 2HQ, United Kingdom
Salary
£57528.00 to £64750.00
across multiple trusts to extensively support applications Experience of supporting strategic planning and delivery Skills and experience Essential Extensive experience in a senior application management role within a professional IT environment planning, installing, maintaining, and supporting business applications Application incident and problem management skills Excellent systems … healthcare/clinical related applications such as PAS (Patient Administration System), EPR (Electronic Patient Record), PACS (Picture Archiving and Communications System) Has provided line-management and provide daily operational leadership to the Applications Support team Personal qualities Essential Self-motivated and capable of demonstrating initiative to solve problems ...