151 to 175 of 227 SLA Jobs in England

hear from you. As a Electrical Testing and InspectionSupervisor with phs Compliance , you will: Manage and monitor engineer activity, ensuring productivity targets and SLA compliance. Process PDA timesheets, verify site times, and oversee correct PDA usage. Monitor customer portal usage and address discrepancies in overtime and travel time submissions. Promote ...

deep and complex technical stack that includes microservices, containers, and virtualization. * Ensure operational readiness of the services and meet the availability and performance SLA commitments to our customers. Required Skills * 4+ years industry experience designing, building, scaling and supporting backend systems in production with a solid grasp on good software ...

ensuring backup and storage platforms meet regulatory, encryption, retention, and audit requirements. It would be great if you had: Experience of working to tight SLA's. Accreditation to technical level or equivalent essential (ex: MCSE) and accreditation in another technology area preferred. If you're interested in this role ...

pipelines, applications and integrations. Participate in incident response and root cause analysis for platform and application issues. Assist in applying non-functional requirements (SLA/SLOs, resilience, backup and recovery) defined by senior engineers. Client-Facing Engineering & Stakeholder SupportJoin technical discovery sessions to help translate business needs into Foundry ...

issues and opportunities to improve the customer experience. How We'll Measure Success Customer satisfaction (CSAT) and first response times. Time to resolution and SLA achievement. Ticket backlog, ticket reopens and escalation rates. Speed and quality of bug triage and reporting. Help Centre content creation, accuracy and usage. Improvements ...

functional requirements within regions. Own execution telemetry for EMEA, maintaining visibility into how marketing work is actually running through cycle times, throughput, intake, and SLA performance to reduce operational friction. Increase the region's self-sufficiency in accessing and using performance data by driving practical, repeatable adoption of Genie ...

logo accountsBuild and maintain strong relationships with clients to ensure repeat business, referrals and identification of new opportunitiesLead quarterly business review meetings covering performance (SLA's/KPI's), customer satisfaction, innovation, quality and improvementsLead sales opportunities developed both directly through our Commercial team or through our strategic technology partnerships ...

logo accountsBuild and maintain strong relationships with clients to ensure repeat business, referrals and identification of new opportunitiesLead quarterly business review meetings covering performance (SLA's/KPI's), customer satisfaction, innovation, quality and improvementsLead sales opportunities developed both directly through our Commercial team or through our strategic technology partnerships ...

logo accountsBuild and maintain strong relationships with clients to ensure repeat business, referrals and identification of new opportunitiesLead quarterly business review meetings covering performance (SLA's/KPI's), customer satisfaction, innovation, quality and improvementsLead sales opportunities developed both directly through our Commercial team or through our strategic technology partnerships ...

logo accountsBuild and maintain strong relationships with clients to ensure repeat business, referrals and identification of new opportunitiesLead quarterly business review meetings covering performance (SLA's/KPI's), customer satisfaction, innovation, quality and improvementsLead sales opportunities developed both directly through our Commercial team or through our strategic technology partnerships ...

software. Supporting and troubleshooting Cisco CUCM, Cisco UCCE, SIP and Microsoft Teams environments. Investigating, diagnosing and resolving Voice and network incidents within agreed SLA tolerances. Troubleshooting network connectivity, performance and infrastructure issues. Supporting the planning, installation, upgrade, operation and maintenance of LAN and WAN environments supporting both data and Voice ...

data visualisation tools. Define and document reporting metrics, KPI definitions, calculation rules and data transformations to ensure consistent, repeatable and explainable results. Analyse trends, SLA performance and data quality issues, identifying anomalies, root causes and opportunities for continual improvement. Produce management information (MI) packs and performance summaries for service reviews … Python or equivalent technologies to automate data extraction, reconciliation and reporting. Commercial & Contractual Awareness: Understanding of managed-service contracts, fixed and variable pricing models, SLA frameworks and commercial governance. Financial & Enterprise Systems: Experience with ERP or financial systems such as SAP or Oracle Financials. Configuration & Service Level Reporting: Experience using ...

Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s. You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will ...

document issues clearly and concisely in the call handling system Respond to the customer in a timely manner and in accordance with the customers SLA To identify opportunities for service improvement or chargeable activities To provide remote consultancy as and when required for Consulting customers Liaising with the Board, Senior ...

service issues are generated due to design flaws Service optimisation delivered & or service optimisation papers that are approved All solution designs are approved within SLA 360 feedback including from vendors - is supportive of the role and the incumbent is seen to be expert in the field of Digital solution architecture ...

printers (ideally industrial, but extensive hobby project experience may be considered). This should include operating, maintaining and troubleshooting of 3D printer technology (FDM, SLA, SLS). Understanding of CAD (SolidWorks, Fusion 360) for preparing print files. Hands-on experience with bespoke fabrication including prototype electromechanical components. This may include ...

printers (ideally industrial, but extensive hobby project experience may be considered). This should include operating, maintaining and troubleshooting of 3D printer technology (FDM, SLA, SLS). Understanding of CAD (SolidWorks, Fusion 360) for preparing print files. Hands-on experience with bespoke fabrication including prototype electromechanical components. This may include ...

responsibilities will include: Occasional travel to customer sites across the UK Own customer cases end-to-end: triage tickets, set expectations, and resolve within SLA Troubleshoot issues (memory errors, downtime, application issues) using Linux CLI and PostgreSQL Replicate and document bugs clearly for development teams Act as a trusted contact ...

qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - Experience with Battery chargers ...

qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - Experience with Battery chargers ...

qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - Experience with Battery chargers ...

qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - Experience with Battery chargers ...

qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - Experience with Battery chargers ...

qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - Experience with Battery chargers ...

qualifications would be beneficial although training will be given: - Electrical/Electronic fault finding - Electromechanical Installation e.g. BS7671 18th Edition Wiring Regs - Understanding of SLA, NiCD and Plante batteries - Experience working with Distribution Network Operators (DNOs), UKPN, National Grid or London Underground would be beneficial - Experience with Battery chargers ...