301 to 309 of 309 SLA Jobs in England

fixes for customer incidents, escalating when necessary Customer care - working closely with clients via phone and email, keeping them updated at all stages SLA management - prioritising and managing tickets to meet contractual service levels Documentation - maintaining accurate, up-to-date records in the Help Desk System, including client infrastructure details … troubleshooting steps Collaboration - liaising with 3rd party suppliers to resolve hardware, software and connectivity issues, ensuring SLA targets are met Continuous improvement - contributing to knowledge sharing within the team by updating documentation and supporting colleagues with complex issues What we're looking for Proven technical experience in networking and security ...

Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our Manchester based housing firm on a permanent basis. Application Support Analyst Summary: As an Application Support Analyst, you will ...

infrastructure and cluster design, and network architecture and performance. Evaluate power, cooling, redundancy, resiliency, scalability, and operational readiness across complex infrastructure programs. Validate SLA feasibility and performance guarantees against real deployment and operating conditions. Determine whether infrastructure and engineering designs can realistically achieve contracted SLAs, utilization targets, revenue assumptions … clusters, and AI compute environments. Strong understanding of networking and interconnect architecture, cloud and hybrid infrastructure, and resiliency and redundancy models. Experience assessing SLA design, operational performance metrics, and deployment feasibility. Proven ability to evaluate technical feasibility alongside commercial and financial implications. Ability to challenge engineering assumptions and independently validate ...

platforms (Android/iOS) to leverage all knowledgebase articles and individual expertise to resolve mobile incidents quickly • Manage and resolve mobile service requests within SLA — e.g. SIM swaps, cease/replace, account amendments, and tariff changes • To work all tariff changes, Bolt-Ons and mobile alerts thorough and effectively using … utilisation and spend • To effectively plan and have oversight of the various requests within the team’s ownership, to execute the mobile requests within SLA • Ensuring you are kept up to date on all suppliers’ portals, identifying any issues that are present or may arise, effectively communicating with all suppliers ...

delivering high-quality AV installation solutions across a variety of client sites, ensuring all work is completed to the highest standards and within agreed SLA targets. You will work closely with Operations, Technical, Project Management, and other key departments to ensure successful project delivery while maintaining professionalism and compliance with … Deliver AV installation solutions on client sites, including installation of screens, projectors, LED displays, and associated AV equipment Complete installations in line with company SLA requirements and quality standards Support and mentor Trainee AV Engineers, assisting with their development and technical knowledge Provide detailed installation reports, including photographs and relevant ...

pipelines with minimal developer friction and calibrated thresholds to avoid noise. Establish and operate the vulnerability management lifecycle, including scanning orchestration, triage, prioritisation, SLA assignment, remediation tracking, and exception management. Chair the weekly Vulnerability Review Board, making prioritisation decisions on critical and high‐severity findings in collaboration with engineering leads. … monthly meetup cadence, and recognition framework. Developer security toolchain fully operational and integrated into 100% of CI/CD pipelines. Vulnerability management dashboard with SLA tracking, ageing analysis, and trend reporting. Product security engagement model document (trigger points, SLAs, outputs, escalation paths). Security release certification process with standardised decision ...

Group. The People Services Assistant will be pivotal in working collaboratively with the wider Central Functions team and Group wide Stakeholders to ensure our SLA’s and Payroll deadlines are met. Benefits of working as a People Services Assistant: Aviva Digicare + workplace/Car leasing and cycle to work … designated Business Units Ensuring all written documentation is accurate and formatted to a high standard. Ensuring the completion of all Administration requests within agreed SLA’s Taking ownership of administrative based queries and seeing them through to resolution Making sure all transactions and documentation are quality checked in real time ...

Senior Software Engineer/Developer (Node.js TypeScript) Remote UK to £80k Are you a senior, hands-on Software Engineer looking for an opportunity to take ownership and progress your career at a scaling tech company ...

Citi in London is seeking an Equities Cash Application Support Senior Manager to lead L2 support for critical equities trading applications and production management. You will work closely with development, QA and business teams to ...