201 to 225 of 681 Service Delivery Jobs

working with an established and highly regarded charity operating in the healthcare sector to recruit an experienced IT and Security Lead to support the delivery of its IT, digital and cybersecurity priorities. The organisation works closely with a major healthcare institution and is currently reviewing the long-term structure … Security Lead will be the key point of contact for IT, digital and cybersecurity matters across the charity. The role will support the delivery of the organisation’s IT and digital strategy, strengthen cyber resilience, and help ensure that systems, suppliers and support arrangements are fit for purpose. ...

Outside IR35 | 9 Months | Remote/Hybrid We are looking for an experienced HALO ITSM Configuration Specialist to take ownership of end-to-end service design and delivery across multiple business departments. This is not a support role — this is a hands-on, high-impact position where … needs into fully configured, scalable HALO services, owning the lifecycle from discovery through to deployment. The Role This is a true end-to-end delivery role combining business analysis, stakeholder engagement and deep HALO configuration expertise. You will work directly with department heads to design and build services from ...

Construction Site & Associated Development (AD) Sites - Bridgwater, Somerset Status: CONTRACT INSIDE IR35 Duration: Approved until 31dec26 (renewable) Reports to: Construction Support Services Passenger Transport Service Manager Morson Edge are working with a major player in the Energy sector who have a current contract requirement for an Off-Site Delivery Lead (Passenger Transport) to join their established Project/Site Operations Team in Bridgwater, Somerset. Overview The Off-Site Delivery Lead (Passenger Transport) is involved with the delivery and maintenance of Project Associated Development Sites, Parking Allocation and enforcement - encompassing Park and Rides, Passenger Transport Operations, Parking ...

looking to secure a Huddersfield based IT Field Technician to own and undertake all activities that relate to the efficient running of the technical service in schools. There is a high degree of presentational, customer service and technical skill required, operating as the face of this service … growth led, on-site role where the right candidate will learn, develop & grow. Responsibilities Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera) Responsible for 1st/2nd Line support for offsite backup solution (Altaro and MBS), Responsible ...

Atlassian Administrator – Jira Service Management 3-Month Contract | London | 3 Days Onsite | £400–£550 per day | Inside IR35 We are looking for an experienced Atlassian Administrator to take ownership of a Jira Service Management environment on an initial 3-month contract . This role will be based … week onsite , and is paying £400–£550 per day inside IR35 . You will be responsible for configuring, maintaining, and improving Jira workflows, service projects, automation, reporting, permissions, and integrations across the Atlassian suite. The ideal candidate will have strong hands-on experience with Jira Service Management , Jira ...

Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Unified Communications Engineer. In this role the Unified Communications Engineer will be responsible for supporting and implementing solutions based around communication, collaboration … support and design assistance for enterprise client projects You will be closely aligned with the Professional Services Consultants to deliver an end-to-end service for customers Provide subject matter expertise on technical solutions, and act as a technical point of contact for implementation projects and in-life service ...

excited to be partnering with a forward-thinking MSP who are looking for a hands-on Service Desk Team Leader to play a key role in both technical delivery and team leadership. This is a dual position combining senior technical support with people management responsibilities. You will … escalation point while also leading, mentoring, and developing a team of engineers—ensuring service levels, customer satisfaction, and operational efficiency are consistently delivered. Horsham £35,000 – £40,000 + progression opportunities Service Desk Team Leader - The Role: You will be responsible for keeping the service desk running ...

Shift Service Engineer (SC Cleared) 12 Months - 12-hour day/night shifts on a rotating 4-5 day pattern 4-5 Days per week on site in Newport, Wales £55 per hour (Inside IR35) ***Please note - Due to the nature of this role and the client environment … Clearance and be a Sole British citizen*** This role sits within a 24/7 operational support function, focused on high-quality technical service delivery, infrastructure support, and continuous improvement. You'll work closely with internal teams and external stakeholders to maintain service performance and availability. Role ...

Service Administrator - IT Services Location - Derby (Hybrid) Salary 25-30k Dept on experience Are you an organised, proactive communicator who thrives in a fast-paced environment? We're looking for a talented Service Administrator to join our IT services team and play a key role in delivering … exceptional client experiences. The Role As Service Administrator you'll be the connective tissue between clients, internal teams, and external partners. From keeping projects on track to ensuring clients are always in the loop. What You'll Be Doing Scheduling and coordinating project meetings, capturing and distributing accurate minutes ...

Role Overview A senior leadership position is available within a technology operations function for an individual with strong experience in incident and service disruption management. The role involves overseeing a team responsible for handling critical service events on a continuous (24/7) basis within a centralised operational … setting. The successful candidate will provide direction during high-impact service interruptions, take ownership of escalated issues, and ensure that operational responses are timely, structured, and effective. Eligibility for UK Security Check (SC) clearance is required. Experience & Capability Core Requirements Demonstrable experience managing high-severity service incidents ...

resources and workloads in a high-pressure, highly regulated environment. If you're comfortable rolling your sleeves up, influencing senior stakeholders and driving delivery, this one's for you. What You'll Be Doing Owning and driving end-to-end project delivery within a cyber security organisation Creating … managing and delivering project plans , milestones and outcomes Reporting progress, risks and dependencies to senior stakeholders Supporting service delivery against KPIs, SLAs and operational targets Driving ITIL best practice , including Service Operations, CSI and Problem Management Ensuring data quality through asset and configuration management Leading service ...

structured cadence of partner reviews (weekly operational check-ins for top-tier partners, monthly/quarterly business reviews) covering performance, commercial trading, pipeline and service quality. • Represent the partner's voice internally — channelling feedback into Product, Provisioning, Billing and Support to drive continuous improvement. Service Delivery & Escalation … Management • Monitor live service performance against wholesale SLAs and KPIs, including provisioning lead times, porting success rates, fault resolution, network availability and billing accuracy. • Act as the senior escalation point for partner tickets, orders and incidents — owning resolution end-to-end across internal teams (Provisioning, NOC, Finance and Support ...

Role: IT Field Service Team Lead Location: Marston Green (with travel to multiple sites) Salary: £30,000 - £35,000 Network IT are supporting a large organisation in the search for an experienced IT Field Service Team Lead to manage and develop a team of Field Service Engineers … Administrators delivering high-quality, on-site IT support. This role combines hands-on technical expertise with people leadership, resource planning, and service delivery ownership. You will act as the senior on-site escalation point while ensuring the field team operates efficiently, meets SLAs, and provides an excellent ...

sector – enhanced DBS will be carried out for the role The OpportunityMy client is seeking an experienced IT Manager to take ownership of IT service delivery across a multi-site Education environment. This is a pivotal role focused on managing a third-party MSP, driving service excellence … services are reliable, cost-effective, and aligned with organisational goals. Key Responsibilities Supplier & Contract Management Act as the primary contact for the managed service provider (MSP), ensuring delivery against SLAs, KPIs, and contractual commitments Lead supplier performance reviews and proactively address underperformance Support consolidation of multiple IT service ...

enhanced DBS will be carried out for the role The Opportunity My client is seeking an experienced IT Manager to take ownership of IT service delivery across a multi-site Education environment. This is a pivotal role focused on managing a third-party MSP, driving service excellence … services are reliable, cost-effective, and aligned with organisational goals. Key Responsibilities Supplier & Contract Management Act as the primary contact for the managed service provider (MSP), ensuring delivery against SLAs, KPIs, and contractual commitments Lead supplier performance reviews and proactively address underperformance Support consolidation of multiple IT service ...

their global technology team. Working closely with a global vendor, the role is responsible for shaping, optimising and maturing the global Device as a Service (DaaS) operating model, driving operating excellence, service stability and an improved colleague experience at scale. You will lead a small programme team … insights and ensure successful transition into stable BAU operations. We are seeking a pragmatic, outcome focused and adaptable leader with demonstrable success delivering similar service-improvement programmes in lean, complex environments where hands-on delivery is required alongside programme leadership. The successful candidate will ideally be based within ...

products. Define pricing models, SLAs, and commercial frameworks for products and IP. Establish clear product lifecycle management from discovery through to optimisation. Lead the delivery of digital products, service capabilities, and vendor‐integrated solutions with a strong customer focus. Champion agile delivery, including backlog management and sprint … managed services and strategic vendor ecosystems (Cisco, Fortinet, Palo Alto, VMware, Dell, Microsoft Azure, HPE) Expertise in product lifecycle management, roadmap planning, and agile delivery Experience building or scaling platform‐based product capabilities, ideally involving vendor integration Demonstrated ability to deliver both strategic roadmaps and hands‐on tactical execution ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site support ...

transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will … Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners ...

transition, and into live contract delivery. This opportunity is ideally suited to an individual who combines strong operational leadership, commercial awareness, and technology-enabled service delivery experience, with the credibility and drive to work alongside senior leadership to develop and deliver a complex TfL solution. The role will … Allowance What You'll Do: Bid & Solution Development (Pre-Contract) Work closely with the Account Director (Highways Technology Services) to develop the operational and delivery solution for a TfL technology contract, ensuring it is deliverable, compliant, innovative, and commercially robust Collaborate with bid managers, technical specialists, and partners ...

with us, we’re striving to make their business future-proof. Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. Job Description … role exists to bridge the gap between reactive support and commercial account management, ensuring customers receive proactive technical guidance, clear planning, and consistent service quality. As a trusted technical advisor, the TAM understands each customer’s real-world environment, identifies risk and improvement opportunities, and helps customers ...

Description Netstratum is seeking a highly experienced ITSM professional with deep expertise in ITSM platforms to lead the design, configuration, and implementation of our service management platform. This role will play a critical part in replacing our existing system, Cherwell Service Management, and ensuring a smooth migration while … optimizing workflows and service delivery. This is not a support/admin role—we are looking for someone who can architect, implement, and transform ITSM processes at scale. Key Responsibilities Platform Implementation & Architecture Platform Implementation & Architecture Lead end-to-end implementation and optimization of ITSM platforms Design scalable ITSM ...

market trends, and competitive landscape, with a focus on the Belgium market. Collaboration: Work closely with internal client teams (e.g., sales execs, solution architects, delivery teams) to ensure successful customer onboarding and service delivery. Accurate Forecasting: Maintain accurate sales forecasts and provide regular updates on pipeline and deal … + commission scheme + full extralegal package A dynamic and growing company looking for innovation driven people Training and career management opportunities Microsoft Cloud, Service Delivery, Online Research, Presentations, Sales Strategy, Sales forecast, Skills Development, Market Trends, Cloud platform, Key Stakeholders, Delivery, IT Solutions, Sales, Communication, Security ...

ourProjectsTeam. You will playa central rolein planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop andmaintaindetailed project … Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills ...

ourProjectsTeam. You will playa central rolein planning, tracking, and coordinating IT and telephony projects across a diverse client base, ensuring on-time, on-budget delivery that meets or exceeds client expectations. Responsibilities: Coordinate end-to-end delivery of IT infrastructure and managed service projects Develop andmaintaindetailed project … Coordinate user training scheduling and go-live support activities in collaboration with the technical team Contribute to internal reporting, including project pipeline tracking and delivery metrics for management review Assist in onboarding new clients by coordinating internal team activities and ensuring smooth transition from sales to delivery Skills ...