201 to 225 of 680 Service Delivery Jobs

Title: IT Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team on behalf of a household-name … global luxury beauty and retail brand. This role ensures that high-quality technical assistance is provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead ...

summary The Group Head of Clinical Applications (Neighbourhoods) holds a pivotal leadership role in overseeing the strategic delivery, operational effectiveness, and ongoing enhancement of the Group's clinical applications and Electronic Patient Record (EPR) systems, ensuring robust support for neighbourhood and community-based services. Main duties … need during the recruitment process. Job description Job responsibilities Leadership Support the strategic and operational management of clinical applications across community services, ensuring delivery is safe, efficient, and user-centred. Lead the configuration, integration, testing, and deployment of clinical systems, ensuring alignment with national standards, local priorities, and clinical ...

high-security, fast-paced public-sector setting, the role requires delivering expert 2nd/3rd line technical support while also contributing to long-term service transformation, infrastructure modernisation, and operational automation initiatives. You will work at the centre of enterprise identity and access management, ensuring stability, security, and performance … skills, deep protocol-level understanding, and the ability to diagnose complex issues across interconnected systems and multi-layered identity architectures. In addition to BAU service delivery, the Active Directory Specialist contributes significantly to project work, including design and installation of new systems, obsolescence remediation, configuration enhancements, and security ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

Vendor & Service Performance Manager London | Hybrid Working Technology services don't fail because of one team. They succeed when everything works together. We're partnering with a global insurance broker to find an IT Vendor & Service Performance Manager who will sit at the heart of technology operations, owning … service performance across internal teams, strategic suppliers and business-critical platforms. This isn't a traditional infrastructure management role. It's an opportunity to become the single point of accountability for technology service outcomes, influencing senior stakeholders, driving supplier performance and ensuring technology delivers measurable value ...

global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Accepting applications until: 31 July 2026 Job Description Your Role: Service Performance Manager This role is responsible for governing, understanding and improving the operational performance of Global's Digital Out of Home estate. Sitting within … Technology's Outdoor Digital Service Management team, but working across the wider business, you will provide clear visibility of how our screens, platforms, and partners are performing, and where this impacts commercial outcomes. You will use data, insight, and structured oversight to highlight risks, identify opportunities and ensure performance ...

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing … story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional service and support across ...

optimisation of mechanical infrastructure. With the support of their established team of Data Centre Services Engineers, the DCM leads operational support, remote hands service delivery, client relationships, and continuous improvement across the sites. See the attachments in the document section for the full job description and more detail … sites. Key responsibilities: Leadership & governance Own and lead end-to-end data centre operations ensuring continuous service availability. Manage people resourcing, shift patterns and escalation processes and lead and develop the on-site teams as well as managing vendors and contractors Maintain training programmes for the operations teams including ...

Leads to ensure effective maintenance and optimisation of mechanical infrastructure. With a team of 8 direct reports, the DCM leads operational support, remote hands service delivery, client relationships, and continuous improvement across the site. See the attachments in the document section for the full job description and more … site, which is one of Pulsant's largest sites. Key responsibilities: Leadership & governance Own and lead end-to-end data centre operations ensuring continuous service availability. Manage people resourcing, shift patterns and escalation processes and lead and develop the on-site team as well as managing vendors and contractors ...

Customer Support Advisor/Contact Centre Customer Service Agent A great opportunity for a Customer Support Advisor/Contact Centre Customer Service Agent to join this fast-growing fibre broadband provider, supporting customers with onboarding, broadband technical issues, billing queries and service delivery while providing excellent … customer service and troubleshooting support. If you’ve also worked in the following roles, we’d also like to hear from you: Call Centre Customer Service Assistant, Technical Support Advisor, Broadband Helpdesk Advisor, Contact Centre Advisor, Service Desk Advisor SALARY: £26,228 per annum + Benefits LOCATION ...

Service Management Specialist (Contract) Location: London, UK (Hybrid - 2 days per week in office) Duration: 6 Months (Approx. 24 weeks) Hours: 40 hours/week Role Overview We are seeking an expert-level IT Service Management (ITSM) Specialist for a 6-month contract. In this role, you will … oversee and enhance operational service delivery across multiple technology support functions. You will act as the key liaison between internal stakeholders, the global service desk, and external vendors to ensure high-quality service alignment with business needs. Key Responsibilities Performance & KPI Management: Lead monthly stakeholder ...

Head of IT Service & Operations An exciting opportunity has arisen for an experienced Head of IT Service & Operations to join a highly regulated organisation in a key technology leadership role. You'll be responsible for the performance, governance and resilience of IT services across the UK business. Working … within a global technology model, you'll lead Service & Operations, ensuring technology services are secure, efficient and aligned with business objectives. This is a highly visible role offering the opportunity to influence technology strategy, lead operational excellence and drive continuous improvement across the IT function. The Role IT Service ...

Position: Service Desk Analyst (1st Line) Reporting to: Service Desk Team Leader Our client proudly holds a place among the top 10 Managed Service Providers globally. They have consistently delivered premium managed IT services, establishing themselves as a key IT partner for businesses across diverse industries. This … takes the time to understand their clients' organisations, customising their expert services to suit their clients’ unique needs. We’re looking for a Service Desk Analyst to join this dynamic team and help them deliver their promise to their clients. Role Overview As a Service Desk Analyst ...

working with a large, complex organisation embarking on a significant technology transformation initiative that will modernise critical business systems, improve operational efficiency, and enhance service delivery across multiple locations. This is a rare opportunity to lead a strategically important programme with visibility at senior leadership level and genuine … programme from inception through to implementation. You'll work closely with executive stakeholders, operational leaders, technical teams, suppliers and external partners to ensure successful delivery against business objectives. This role offers a blend of strategic leadership, programme governance, procurement, business case development and hands-on project delivery. Key Responsibilities ...

responsibilities In this role, you will be responsible for supporting and enhancing Microsoft Dynamics 365 Business Central, ensuring users receive a high-quality service and that business-critical processes operate effectively. You'll act as a trusted point of contact for incidents and service requests, working closely with … finance teams, stakeholders, and technical partners to diagnose issues, implement solutions, and maintain system performance. You'll have the opportunity to take ownership of service delivery, contribute to ongoing platform improvements, and help shape a proactive support function. Working within an agile environment, you'll support upgrades, analyse ...

Information Services – Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers Develop innovative solutions to solve business problems and identify opportunities to drive cost reductions across the Council in line with … management, FOI support and telephony contract admin Follow IT Services planning and administration processes and policies Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values Follow service management processes to ensure consistency and effectiveness ...

support continued business growth. Benefits: Company pension contribution of 5% 25 days holiday + bank hols with additional day hol for every 2 years service (up to max. 5 extra days) Access to Smart Health App Free eye test every 2 years Enhance Maternity and Paternity pay Death … service cover 2x salary rising to 4x after 5 years service Income protection cover after 1 year service Access to free and confidential independent financial advisor Will Writing Benefit Mon-Fri working week, 14:30 finish on a Friday Remit: This position could suit a skilled Mould ...

administration activities Use cases preparation and implementation, connector deployment, maintenance & health checks Responsible for operational activities, Technology escalation support, Security Solution assessment, existing Service maturing and Build activities assist Analyse potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach Establishing and governing the security … incident response processes, investigations and security operational processes Maintenance and enhancement of formal service catalogue, service descriptions, targets and performance against these Ensure security services, tools and platforms are adequately maintained Monitoring of and reporting on the effectiveness of our security enforcing technologies. Identification and ongoing monitoring ...

Project Manager Manchester | Hybrid Working A growing organisation is looking to appoint a Project Manager to support the delivery of a broad and varied portfolio of technology and business change initiatives across the wider business. This role requires a genuinely well rounded Project Manager (Tech & Business Change) with experience … operating across multiple areas of technology and transformation, rather than someone focused purely on a single technical discipline or isolated delivery environment. The successful individual will work across a wide range of initiatives including CRM and business application projects, infrastructure and end user technology upgrades, operational systems improvements, integrations ...

their live technology estate, ensuring stability, resilience, and continuous improvement. This is a hands-on role, working across architecture, operations, and third-party service delivery to ensure systems are effectively transitioned into BAU and optimised over time. Key Responsibilities Lead technical oversight of the live IT estate, ensuring … stability, performance, and resilience Work closely with architecture teams to transition solutions into operational service Provide governance and oversight of managed service providers, ensuring quality delivery Review and assess technical changes, focusing on risk, impact, and alignment Drive incident analysis and root cause resolution across complex environments ...

initiatives. You’ll define and shape the analysis approach, lead and develop a team of Business Analysts, and work closely with Business Change, Transformation Delivery, and Technology teams to ensure solutions are fit for purpose and deliver real value. This role follows a hybrid working model , with three days … week onsite in Warrington and the remaining time worked flexibly. What you’ll be responsible for Delivery & Portfolio Leadership Provide senior Business Analysis expertise across large-scale, complex change initiatives Act as the central point of contact for Business Analysis within the portfolio Build, organise and line-manage ...

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Purpose & Impact Within JCDecaux UK the role of Service Desk Analyst (SDAN) provides both 1st and 2nd line hardware and software customer focused support to end users at all levels of the organisation. … position sits within the Service Desk team, part of the Service Delivery function and, reports to the Service Desk Team Leader (SDTL). JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived ...

with regular onsite meetings in Chandlers Ford Salary: Circa £75k + Discretionary Bonus Scheme Are you a people-focused engineering leader who enjoys driving delivery, shaping technical direction and helping teams do their best work? Do you bring a strong understanding of the software development lifecycle … standards, tools and ways of working used by your team. Youll also work closely with stakeholders across the business, including areas such as Service Delivery and Platforms, helping to keep communication clear and delivery aligned. Alongside delivery, youll manage resources, oversee quality, reduce risk and contribute ...

Java, JavaScript, Spring and AWS Support integration with OCv5 and wider platform changes across the programme Work closely with client stakeholders, SMEs and other delivery teams to move work forward Contribute to agile delivery across planning, stand ups, refinement and retrospectives Help deliver work linked to the eDRS … switch off and broader service improvements Write, test and improve production quality code in a live delivery environment Support engineering standards and ensure deliverables meet agreed quality expectations Skills and experience Strong experience as a Software Engineer in a hands on delivery role Good experience across Java ...

Solutions Engineer position within a growing communications and technology organisation, leading solution design, innovation and technical strategy across a broad portfolio of telecoms and service offerings. The company is an established engineering-led business specialising in telecommunications, infrastructure and managed service solutions. With continued growth, they are seeking … Principal Solutions Engineer to act as the senior technical authority across the business, supporting customer engagements, service development and the delivery of commercially successful solutions. In this role, you will lead end-to-end solution design activities, working closely with engineering, sales, operations and delivery teams ...