251 to 275 of 948 Service Delivery Jobs

highest standards of health and safety, environmental compliance, governance, and risk management. Managing key supplier and landlord relationships, negotiating contracts, monitoring performance, and driving service improvements. Leading refurbishment, fit-out, relocation, and workplace transformation projects from concept through to delivery. Partnering with Finance, IT, HR, Marketing, and business leaders … cost-control activities across the estate. Driving workplace innovation, sustainability initiatives, and operational efficiencies. Using data, technology, and AI-enabled tools to improve service delivery, reporting, and decision making. Leading, developing, and coaching facilities teams while building strong succession and capability plans. Presenting property, facilities, and financial updates ...

growth? Would you like to take ownership of strategic client relationships while helping to develop the wider client engagement function within a growing Managed Service Provider? We are recruiting confidentially for an established technology services business seeking a Senior Technical Account Manager/Virtual CIO. This is a senior … commercial suitability Supporting and coaching colleagues involved in strategic client relationships Maintaining visibility of client priorities, opportunities and upcoming requirements Working closely with technical, service delivery and commercial teams to ensure recommendations are practical and deliverable About You You may already be working as a Virtual CIO, Senior ...

Cyber Security Operations Centre, supporting a growing mid-market and enterprise client base. This role sits at the intersection of security operations leadership, service delivery, and technical credibility. Youll be responsible for the day-to-day effectiveness of the CSOC, the development of a 24/7 analyst … senior escalation point, providing calm, informed leadership during incidents and out-of-hours situations. What you will be doing: Owning CSOC service performance, ensuring KPIs, SLAs and security standards are consistently met. Leading, developing and mentoring a client specific SOC team, including oversight of shift leaders and analyst capability. ...

facility management systems. Within JLL's organizational structure, JLLT serves a dual purpose. Internally, it acts as a strategic enabler by providing JLL's service delivery teams with advanced technology capabilities that enhance operational efficiency, improve client service delivery, and create competitive differentiation. Externally, JLLT operates ...

technology sector. We deliver enterprise technology solutions that help government agencies, defence organisations and commercial entities modernise operations, migrate legacy systems, and transform service delivery. About the Role The OSM Migration Service Lead is a senior technical leadership position responsible for designing, planning, executing and managing large-scale … will lead cross-functional teams through complex infrastructure and application migrations, ensuring minimal business disruption whilst maintaining the highest standards of security, compliance and service continuity. This role requires exceptional technical expertise combined with strong programme management discipline and customer leadership. Key Responsibilities Migration Programme Leadership Lead ...

needs of the business. It will involve working closely with both internal and external stakeholders and customers and is targeted with the supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Service Delivery Manager (Service Management), the successful candidate will be responsible for delivering Change, Configuration and Release Management to NEC and our customers. The Change, Config and Release Management Team is responsible for minimising the adverse impact of planned maintenance activities to the services NEC provide through ...

Service Manager - Altrincham - Hybrid £50k + Excellent Benefits An exciting opportunity has arisen for an experienced Service Manager to join a growing software solutions provider. This role offers the opportunity to lead the delivery of services across software implementations, customer support, professional services, and screening solutions. … will play a key role in shaping and scaling the organisation's service function. Key Responsibilities Oversee the delivery of software implementations, support services, and professional services, ensuring projects are delivered efficiently, on time, and within budget. Manage customer escalations, ensuring timely resolution and maintaining high levels ...

legal function , with particular emphasis on AI, legal technology and process improvement . Key Responsibilities Lead and develop the Legal Operations strategy , improving legal service delivery, processes and ways of working. Drive the adoption of legal technology, automation and AI-enabled tools across the function. Identify practical … areas such as drafting, research, contract review, knowledge management, matter triage and reporting. Establish scalable processes across matter intake, contracting, workflow management and legal service delivery. Define and track Legal KPIs, management information and performance reporting . Partner with senior stakeholders across Technology, Finance, People and Strategic Projects. Provide ...

ECMS Senior Delivery Consultant – Client Delivery & Engagement Management Location: London (Hybrid) Reporting to: Delivery Director Business Unit: ECMS – Advisory & Managed Solutions About ECMS ECMS is the advisory and managed solutions arm of Eames Group, helping insurance and financial services organisations deliver complex change, transformation, technology, data … operational improvement initiatives. We combine deep industry expertise, outcome-focused delivery and access to the top 1% of specialist talent to help clients achieve measurable business results. As part of our continued growth, we are looking for an experienced Senior Delivery Consultant to support the successful mobilisation, deployment ...

process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Service Delivery Manager Location -London, UK Onsite role- 5 days from office Job Description Minimum overall experience of 15 years - Minimum of 10 years … CISA, CISM, Required (atleast two) OEM certifications. Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the Operations ...

better, be more and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title : Service Delivery Manager Location: London, Uk ( Hybrid mode at client location ) Role Summary: Minimum overall experience of 15 years - Minimum of 10 years’ experience … CISA, CISM, Required (atleast two) OEM certifications. Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the operations ...

display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority … shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting ...

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Please note, due to the nature of the service, it is an occupational requirement … from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Deputy Service Manager (FTC) Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service ...

Full-time, 9am to 5pm, Monday to Friday Type: Permanent Salary: £50,000 to £56,000 depending on experience, plus discretionary bonus Reporting to: Service Delivery Director About Office 21 Office 21 is a London-based IT support and infrastructure company. We are a small but fast-growing … direction, answer the questions that come up during the day and keep work moving. Formal line management of the team sits with the Service Delivery Director, so your leadership here is technical rather than people management. You will also be a confident, credible point of contact ...

senior leadership opportunity for a proven operations professional with experience managing mission-critical environments. You will lead multidisciplinary operational teams, oversee maintenance and service delivery activities, manage suppliers and contractors, and ensure the highest standards of uptime, safety, compliance, and operational excellence. The successful candidate will … Emergency Operating Procedures (EOPs). Act as the senior escalation point for critical incidents, infrastructure failures, power events and operational emergencies, ensuring effective service restoration and communication. Drive root cause analysis investigations following incidents and implement corrective actions to improve reliability and operational resilience. Own the site's change ...

senior leadership opportunity for a proven operations professional with experience managing mission-critical environments. You will lead multidisciplinary operational teams, oversee maintenance and service delivery activities, manage suppliers and contractors, and ensure the highest standards of uptime, safety, compliance, and operational excellence. The successful candidate will … Emergency Operating Procedures (EOPs). Act as the senior escalation point for critical incidents, infrastructure failures, power events and operational emergencies, ensuring effective service restoration and communication. Drive root cause analysis investigations following incidents and implement corrective actions to improve reliability and operational resilience. Own the site's change ...

from strategy through transformation, and run the programme self-sufficiently in front of the client. You'll design the target operating model and the service-delivery model that runs it, put AI and agents at the core rather than bolted on, and carry the organisation through the change. … CEOWhat you'll bringFinance operating-model and GBS design. Deep, hands-on design of the finance target operating model, end to end — the service-delivery model (retained, shared services, global business services (GBS), outsourced and managed services, and the judgement to choose between them), location strategy and delivery ...

summary An exciting opportunity has arisen for a Pathway Design Lead to support delivery of the Leicestershire, Northamptonshire and Rutland Obesity Pathway Innovation Programme (OPIP). This role will work alongside two project managers, be supported by a Project Support Officer and overseen by the Programme Lead. OPIP … care for local people - from early intervention in neighbourhoods through to highly specialist support. As part of testing of an innovative new model of service commissioning, delivery and improvement. This post is offered on a fixed term/secondment basis until 30 April 2029. Main duties ...

Title: DV Cleared Service Operations Manager Location: Corsham Duration: 6 months Rate: up to 550 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a reputable organisation in the IT sector, is seeking a highly motivated Service … secure environment, working fully on-site. What you'll be doing: Collaborate with FLC and DD J3/J5 teams to plan the projects service deployments. Lead all customer communications from the projects Service Operations team to DD, FLCS, and CyISOCs. Coordinate with the DD J3 Planned Outage ...

tracking, enhancing reporting capability, and transitioning key activities from manual to electronic workflows. This is an exciting opportunity to shape the future of HR service delivery within a complex and people-focused organisation. Description Act as the HR lead for the implementation of a new Employee Relations Case … highly desirable Job Offer This role offers the opportunity for a HR Systems Implementation Lead to play a pivotal role in transforming HR service delivery through the successful implementation of a new case management platform. You will have significant influence on how Employee Relations services are delivered ...

strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial … visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts ...

strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial … visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts ...

considered for this position, you will have a solid background in IT (infrastructure, storage, cloud, networking) but have moved more into a Service Delivery/Project Manager capacity. Looking after 3 data centres, you will be responsible for: Customer service delivery Incident management Project management Infrastructure ...

line application support, taking ownership of more complex and escalated technical issues through investigation, root-cause analysis and resolution. You'll work closely with Service Delivery and Engineering teams, helping ensure customer issues are resolved effectively while also improving processes, documentation and automation across the support function. What … issues Using SQL to investigate databases, troubleshoot problems and correct data issues Writing and maintaining scripts to automate repetitive support tasks Working closely with Service Delivery and Engineering teams Managing and tracking incidents through an issue management platform Identifying critical issues and escalating where appropriate Mentoring and supporting ...

bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Construction industry … extensions etc Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions ...