226 to 250 of 681 Service Delivery Jobs

initiatives. You’ll define and shape the analysis approach, lead and develop a team of Business Analysts, and work closely with Business Change, Transformation Delivery, and Technology teams to ensure solutions are fit for purpose and deliver real value. This role follows a hybrid working model , with three days … week onsite in Warrington and the remaining time worked flexibly. What you’ll be responsible for Delivery & Portfolio Leadership Provide senior Business Analysis expertise across large-scale, complex change initiatives Act as the central point of contact for Business Analysis within the portfolio Build, organise and line-manage ...

largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Purpose & Impact Within JCDecaux UK the role of Service Desk Analyst (SDAN) provides both 1st and 2nd line hardware and software customer focused support to end users at all levels of the organisation. … position sits within the Service Desk team, part of the Service Delivery function and, reports to the Service Desk Team Leader (SDTL). JCDecaux UK is a challenging and ever evolving company where improvements to processes, systems and working practices are continually strived ...

with regular onsite meetings in Chandlers Ford Salary: Circa £75k + Discretionary Bonus Scheme Are you a people-focused engineering leader who enjoys driving delivery, shaping technical direction and helping teams do their best work? Do you bring a strong understanding of the software development lifecycle … standards, tools and ways of working used by your team. Youll also work closely with stakeholders across the business, including areas such as Service Delivery and Platforms, helping to keep communication clear and delivery aligned. Alongside delivery, youll manage resources, oversee quality, reduce risk and contribute ...

Java, JavaScript, Spring and AWS Support integration with OCv5 and wider platform changes across the programme Work closely with client stakeholders, SMEs and other delivery teams to move work forward Contribute to agile delivery across planning, stand ups, refinement and retrospectives Help deliver work linked to the eDRS … switch off and broader service improvements Write, test and improve production quality code in a live delivery environment Support engineering standards and ensure deliverables meet agreed quality expectations Skills and experience Strong experience as a Software Engineer in a hands on delivery role Good experience across Java ...

Solutions Engineer position within a growing communications and technology organisation, leading solution design, innovation and technical strategy across a broad portfolio of telecoms and service offerings. The company is an established engineering-led business specialising in telecommunications, infrastructure and managed service solutions. With continued growth, they are seeking … Principal Solutions Engineer to act as the senior technical authority across the business, supporting customer engagements, service development and the delivery of commercially successful solutions. In this role, you will lead end-to-end solution design activities, working closely with engineering, sales, operations and delivery teams ...

cutting‐edge technologies. Skills, Knowledge and Expertise It is essential that you have the following experience: Experience of complex ICT systems in a technical delivery or consulting capacity; A good understanding of enterprise information and communications technology; The ability to present and justify conclusions to project teams and business … ISO27001; Security, technical and enterprise architecture methods such as TOGAF and SABSA; Technical risk assessments; Enterprise security packages; Software development and delivery; ICT service delivery, including ITIL. Additional Requirements Must be eligible and willing to obtain UK Government Security Clearance. Key Attributes for Success Ability to engage ...

play a pivotal role in shaping its digital future. Reporting into the executive leadership team, the successful candidate will lead the development and delivery of a Federation-wide digital, data and technology strategy that supports educational excellence, operational efficiency and long‐term organisational growth. The Opportunity … strategic leader, you will define and deliver an ambitious digital road map, transforming how technology supports both educational delivery and business operations. You will work closely with senior executives, academy leaders and external partners to ensure technology, data and innovation are embedded at the heart of decision‐making ...

supporting a fast-paced and complex environment Enable business improvement and transformation through IT projects and system enhancements Bridge business needs and technical delivery, working closely with stakeholders and external providers Drive service excellence and continuous improvement, ensuring systems, networks and applications perform at their best Lead … creating a culture of accountability and customer focus What You'll Be Doing You will take ownership of both IT support operations and project delivery, including: Leading and coordinating the IT Support Team, ensuring high-quality day-to-day service delivery Supporting the implementation of IT projects ...

PlatformNow team to support a mission-critical ServiceNow platform used across the organisation. In this role, you will help maintain platform stability, availability, and service quality, while supporting teams and stakeholders to resolve issues and improve service outcomes. You will connect closely with engineering, operations, and business teams … enhance automation, strengthen platform performance, and support reliable service delivery in a regulated environment. This is a role where you can contribute meaningfully, share ideas, and help shape how production support evolves, while being part of a supportive and inclusive team. Together, you will help build a dependable ...

play a pivotal role in shaping its digital future. Reporting into the executive leadership team, the successful candidate will lead the development and delivery of a Federation-wide digital, data and technology strategy that supports educational excellence, operational efficiency and long-term organisational growth.The Director of Digital, Data & Technology … Federation. The Opportunity As a key strategic leader, you will define and deliver an ambitious digital roadmap, transforming how technology supports both educational delivery and business operations. You will work closely with senior executives, academy leaders and external partners to ensure technology, data and innovation are embedded ...

Title: IT Service Desk Team Leader/Manager Location: Fareham (4 days onsite) Contract Length: 6 Months with potential extension Pay Rate: £40,000 per annum equivalent About the Role We are seeking an IT Service Desk Team Leader to oversee the day-to-day operations … days onsite ), this role perfectly balances "hands-on" technical escalation with "hands-off" people management. You will be the driving force behind continuous service improvement, ensuring our users receive world-class technical assistance. Key Responsibilities Team Supervision: Lead, mentor, and motivate a team of Service Desk Analysts, managing ...

Network IT is currently recruiting for a Head of IT Service Management, to join our client in Milton Keynes on a 6 month initial contract. This is a critical role for our client, who operate an ITIL focussed ITSM function. Youll provide strategic leadership for IT Service Management … overseeing service delivery, continual improvement, stakeholder engagement, and customer satisfaction click apply for full job details ...

Infrastructure & Field Support Engineer to will be responsible for: providing technical support for systems and infrastructure contributing to the design and delivery of cost-effective solutions helping to maintain strong standards of security, resilience and service continuity You will work within an ITIL-aligned framework, collaborating closely with … colleagues across Technology and with third-party suppliers to support service delivery, operational performance and the evolving needs of the charity. This role is remote (home based) but requires occasional travel across England and Wales, along with some out-of-hours work where necessary to support critical systems. ...

issues, enhance workplace technology services, and drive positive outcomes. You'll have the opportunity to take ownership of your work, contribute ideas that improve service delivery, and collaborate with experienced professionals who will support your continued growth and development. CGI was recognised in the Sunday Times Best Places … dedicated Tech Bar service. You will take ownership of a wide range of desktop, hardware, software, and workplace technology issues, ensuring incidents and service requests are resolved efficiently and professionally. Your ability to build strong relationships with users and deliver an excellent support experience will be central to your ...

Duties will include, but are not limited to: Provide 1st and 2nd line IT support to users across the Europe region, resolving incidents and service requests via Southco’s service desk ticketing system in line with agreed service levels Diagnose, troubleshoot, and resolve IT issues relating … Southco’s IT and security standards Maintain accurate ticket records and technical documentation, ensuring all actions, resolutions, and updates are clearly logged within the service management system Collaborate with global IT colleagues and third‐party suppliers to support service delivery, system upgrades, and routine maintenance activities Support ...

small team of cloud and infrastructure engineers (<10 heads) and be responsible for both the day-to-day operation of critical services and the delivery of infrastructure projects and change initiatives. This is a hands-on leadership role where you'll work closely with technical teams, business stakeholders … with proven experience leading teams, managing suppliers, and delivering change in complex environments. What You'll Be Doing You'll be responsible for the delivery of infrastructure projects and transformation initiatives, helping to modernise our technology estate through cloud adoption, automation, migration, and continuous improvement. You'll manage priorities ...

this role you’ll lead across technology operations, resilience, cyber defence, and control effectiveness building strong governance and driving measurable improvements in risk and service performance. Alongside leading core technology operations, you will operate as a senior leader across risk, controls and audit bringing together responsibilities that traditionally … response while reducing vulnerabilities and strengthening overall cyber posture. Ensuring stability, availability and performance of IT services, including oversight of incident, problem, change and service management disciplines. Driving service excellence across workplace technology, delivering secure, reliable and seamless end‐user experiences. Overseeing infrastructure, applications and operational support, ensuring ...

Team Leader for an initial 6-month contract. This is an excellent opportunity for a people-focused IT leader who enjoys developing teams, driving service excellence, and ensuring the smooth day-to-day operation of IT services. As Team Leader, you will be responsible for leading and supporting … team of IT professionals, providing guidance, coaching, and operational oversight to ensure a high standard of service delivery. Acting as a key point of contact between the IT team and the wider business, you will help create a collaborative, customer-focused environment while supporting the effective delivery ...

Industrious Recruitment is delighted to be recruiting for a Field Service Engineer on behalf of a leading organisation within its sector. This is an excellent opportunity for an experienced engineer to join a well-established business, providing technical support and maintenance services to customers across the Chester region. … solutions. Work closely with customer IT teams to maintain and support networked systems and equipment. Build strong customer relationships through professional communication and exceptional service delivery. Keep customers informed of progress and estimated completion times throughout service visits. Liaise regularly with the Regional Field Service Manager ...

others that are relative to the account and sector's priorities (ie. IFM Hub) CMMS strategy and accountability including administration and delivery Direct other technology and analytics resources on the Account including training requirements such as the CMMS support, data input etc. CMMS accountability Working in partnership with … Technical SMEs to develop and deliver SMART FM proposals and delivery Implementation of new technology tools and processes, supporting PMO with migration projects including client specified tools Leverage innovation to unlock new efficiencies, cost savings, and service differentiation, strengthening CBRE's position as a leading technology partner Client ...

Senior Service Desk Analyst Reports To: Incident Manager Location: Huntingdon The Service Desk Analyst provides expert-level technical support as the primary escalation point for the First Line team, working proactively to ensure all SLAs are met and customer satisfaction remains high. Serving as a key partner … Incident and Service Delivery Managers, you will be responsible for maintaining the integrity of all records within the ManageEngine ITSM system while bridging the gap between technical teams and non-technical stakeholders. By translating complex business requirements into technical solutions and collaborating closely with 2nd Line and external ...

ensures IT strategy, architecture and solutions are aligned to business requirements. Within Corporate Technology, IT Security works across Technology and the Business in the delivery of cyber security and responsible for the Security Operations Centre, IT Security Architecture & Support, Identity & Access Management and Threat & Vulnerability Management with an EMEA … provide the technical capability to support the execution of critical IAM processes across MUFG. This will include platform operations, supporting and maintaining the overall service health, managing vendors and driving the product direct and strategic delivery. The team handles day to day management of all Identity & Access Management needs ...

Service Administrator - IT Services Location - Derby (Hybrid) Salary 25-30k Dept on experience Are you an organised, proactive communicator who thrives in a fast-paced environment? We're looking for a talented Service Administrator to join our IT services team and play a key role in delivering … exceptional client experiences. The Role As Service Administrator you'll be the connective tissue between clients, internal teams, and external partners. From keeping projects on track to ensuring clients are always in the loop. What You'll Be Doing Scheduling and coordinating project meetings, capturing and distributing accurate minutes ...

This is a key role in an IT Infrastructure Team that manages our on-premise private cloud and server estate and public cloud platforms. Delivery of 2nd/3rd line operational support for IT services Technical resource and, where required, technical lead for projects and BAU activities ensuring delivery within agreed scope and timeframe Delivery of 2nd/3rd line operational support for IT services Working with Incident Management Teams to restore service quickly and efficiently and, where required, Problem and Change Management Teams to complete any follow up actions Supporting Business Application and Change ...

exciting period of change including opening a new world class cancer centre to extend and enhance specialist cancer treatment along with delivery of cancer care closer to home at regional sites. For the Welsh Blood Service, we are transforming blood and transplant services, improving current capabilities alongside developing … working on digital inclusion, to embedding data & insight into our everyday. Our team are here to deliver new digital solutions and excellent everyday digital service, to improve services and outcomes. We recognise that successful digital transformation and service is as much to do with our people and culture ...