376 to 400 of 677 Service Delivery Jobs

looking for principal-level Cisco network engineers (CCIE/CCNP) operating at the top of their field. This is far more than a technical delivery role. You'll be a trusted technical authority , responsible for shaping technology roadmaps , influencing network transformation programmes , and guiding senior customer stakeholders … leadership, customer engagement and network transformation. Whilst retaining deep technical credibility, you'll operate at principal level, influencing architecture decisions, shaping technical roadmaps, driving service improvement initiatives and acting as the senior technical escalation point for both customer and external stakeholders. You'll work closely with Technical Directors, Solution ...

seeking an experienced IT Helpdesk Manager/Helpdesk Team Leader to lead a team of support engineers whilst remaining actively involved in the technical delivery of services. This role offers an excellent opportunity for an experienced Senior 3rd Line Engineer, Technical Team Lead, or Service Desk Supervisor looking … next step into management. You'll have the opportunity to develop your leadership skills whilst maintaining hands-on involvement in complex technical escalations and service improvement initiatives. The Role Leading a team of 7 - 10 support engineers, you will be responsible for the day-to-day management ...

HRBP capability aligned with global standards. Create a unified HRBP network with modern, consistent ways of working. Translate global people strategy into impactful regional delivery and partner on workforce planning, succession, and talent strategies. Balance global consistency with local nuance through governance frameworks. Leverage data, insights, and analytics … drive decision‐making at scale. Transform the HR operating model and modernise processes, workflows, and service delivery in partnership with HR Operations. Champion continuous improvement for a digitally enabled HR experience. Serve as senior escalation point for complex, multi‐country employee relations, ensuring fair and compliant approaches. Partner ...

Role: Senior IT Technician Salary: Up to £40,000 Location: Tunbridge Wells Setup: Full Time | Permanent Our client is a well-established managed service provider with a long track record of delivering tailored IT solutions to businesses across the UK. They work as a genuine extension of their clients … knowledge (Intune, Purview, Security, Azure, Entra) * Working knowledge of GDPR, ITIL-aligned systems and security best practice * A collaborative approach to leadership and service delivery * Able to juggle multiple priorities and complex technical challenges * Excellent documentation, planning and client communication skills Nice to Have (Not Essential) * Certifications ...

line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking … junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support ...

Service Desk Analyst Alongside a competitive salary as stated above, you will also receive: Up to 10% discretionary annual bonus 11% pension contribution (3% from you, 8% from us – optional additional matched 3% contributions, e.g. 6% from you, 11% from us) 25 days annual leave plus flexible bank holidays … option to buy/sell additional 5 days) Private Medical Cover Healthcare cash plan 6x salary death in service A personal GP service enabling you to get a video consultation with a NHS-registered private GP Employee Assistance Programme A range of shopping discounts from major high-street ...

seeking a motivated and enthusiastic Primary IT Support Apprentice (Level 3 Information Communication Technician) to join our Central IT Team, supporting the delivery and development of high-quality IT services across our Trust, with a particular focus on our Primary Schools and Central Team. Role Working alongside our experienced … responding to helpdesk requests, and supporting users across a range of devices and systems commonly used in Primary settings. You will also contribute to service improvements and develop your skills in line with best practice and national standards. Main Duties and Responsibilities: Provide first-line IT support to staff ...

ownership of IT across the UK for a growing international organisation. This isn't a ticket-queue role and it isn't a pure Service Delivery Manager position. You'll be the senior IT presence in London, owning day-to-day IT operations, managing relationships with an outsourced … Service Desk, looking after the hardware estate, supporting infrastructure projects and becoming the trusted IT partner for senior stakeholders across the business. We're looking for someone who's already been the go-to IT person for an office or regional business and is ready to step into ...

ownership of IT across the UK for a growing international organisation. This isn't a ticket-queue role and it isn't a pure Service Delivery Manager position. You'll be the senior IT presence in London, owning day-to-day IT operations, managing relationships with an outsourced … Service Desk, looking after the hardware estate, supporting infrastructure projects and becoming the trusted IT partner for senior stakeholders across the business. We're looking for someone who's already been the go-to IT person for an office or regional business and is ready to step into ...

make food a vital part of the educational experience. Citrus Customer Mobilisation Work with the Project Manager and school facing colleagues to ensure smooth delivery and implementation of the Citrus product. Conduct school operational readiness checks including hardware commissioning, Wi-Fi viability, device login validation and general site readiness. … school ICT, workflow and training gaps, and any platform defects to the Citrus Platform Specialist. Collaborate with the Project Manager to ensure Citrus delivery aligns with wider customer mobilisation activity. Operational Support Ensure schools understand their own and parent activities and are fully prepared for them Product Development Support ...

advice and best-practice guidance on Sage 200 functionality and associated applications. Manage support tickets through to resolution, maintaining accurate records and meeting agreed service levels. Document troubleshooting processes, resolutions, and recurring issues to support knowledge sharing and continuous improvement. Liaise with internal teams and third-party software vendors … resolve technical issues. Keep up to date with product developments, software updates, and complementary solutions within the Sage ecosystem. Maintain a strong customer service focus, ensuring clients receive a positive and professional experience. Support additional consultancy, training, and project-related activities when required. Contribute to team performance objectives ...

with clinical, operational, and technical stakeholders to gather and document business requirements Analyse current processes and identify opportunities for efficiency and optimisation Support the delivery of digital transformation projects (e.g. system upgrades, new platform implementations) Produce high-quality documentation including BRDs, process maps, user stories, and functional specs Facilitate … Offer Hybrid working model (mix of onsite in Canterbury and remote) Collaborative, purpose-driven environment Opportunity to make a tangible impact on service delivery and patient care Competitive salary and benefits package Benefits of becoming an Office Angels Temp Weekly Pay Up to 28 days annual leave Dedicated ...

professional who thrives in a fast-paced, operational environment? Do you enjoy troubleshooting technical issues while delivering excellent service to end users? Are you confident supporting multiple systems, devices and stakeholders across a busy site? Here at GXO, we’re recruiting for an IT Technician to support our Northampton … along with 23 days annual leave , a company-sponsored pension scheme, life assurance, 24/7 access to an online GP service and a comprehensive employee assistance programme. You’ll also benefit from our MyBenefits platform, offering high-street discounts, cashback cards, cycle-to-work schemes and more ...

sits at the intersection of commercial growth, operational excellence and vendor governance. Key Responsibilities Own business performance outcomes across vendor-supported programs, including revenue delivery, operational efficiency, scalability, and partner performance. Develop scalable governance frameworks that enable vendors to operate with autonomy while maintaining accountability to business objectives … unmet or emerging needs. Prior people management experience with demonstrated ability to lead, coach, and develop high‐performing teams. Strong understanding of operational governance, service delivery models, and scalable operational frameworks. Strong commercial acumen with the ability to balance revenue priorities and operational execution. Experience working in fast ...

BUSINESS PROCESS & CONTINUOUS IMPROVEMENT COORDINATOR Excellent opportunity for a Business Process & Continuous Improvement Coordinator to join a growing Managed Service Provider focused on operational excellence, automation, and continuous improvement. * Permanent, full-time position based in Essex, working closely with operational, technical, and leadership teams across the business. * Ideal … Supporting the implementation of automation initiatives using tools such as Power Platform and workflow automation solutions. * Working with operational and technical teams to improve service delivery processes. * Establishing process KPIs and reporting on operational performance. * Supporting ISO 27001 and ISO 9001 compliance and audit readiness activities. * Working with ...

team of three, requiring strong leadership, coaching, and team development capabilities. Key Responsibilities: Own business performance outcomes across vendor-supported programs, including revenue delivery, operational efficiency, scalability, and partner performance. Develop scalable governance frameworks that enable vendors to operate with autonomy while maintaining accountability to business objectives and operational … unmet or emerging needs. Prior people management experience with demonstrated ability to lead, coach, and develop high‐performing teams. Strong understanding of operational governance, service delivery models, and scalable operational frameworks. Strong commercial acumen with the ability to balance revenue priorities and operational execution. Experience working in fast ...

clients a definitive edge or enable cost leadership Synthesizing end‐to‐end processes across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, and customer service Building solution roadmaps for customers’ transformation journeys based on SAP best practices and solutions across SAP S/4HANA, SaaS Line‐of‐Business solutions … winning attitude Preferred Skills Exposure to multiple modules and skill areas within the SAP product portfolio Experience with SAP Sales and hands‐on service delivery responsibilities Prior business domain experience before IT experience External publications in the public domain on industry or skill areas Additional exposure to other ...

requirements Work with senior management to define Aegis policies and procedures Create network topologies and diagrams Recommend network hardware and software improvements to enhance service delivery and profitability Implement new network technologies and infrastructure upgrades Support, Maintenance & Troubleshooting Monitor network performance and identify potential issues Conduct problem analysis … right candidate Company pension Employee discount Flexible schedule Private Health Care Group Life Eligible for profit-share after 12 months of continuous service What's next? It's easy! Click “APPLY” now! We can't wait to hear from you! Your data will be handled in line with GDPR ...

points of failure and designing resilient solutions Managing obsolescence for applications and operating systems Collaborating with stakeholders and the management team to ensure seamless service delivery What you'll bring: Extensive cloud administration experience with tools like Broadcom SDDC Manager, vCenter, ESXi Experience with event management tools such ...

experience: (As applicable) Expertise in multiple ServiceNow modules: ITSM, ITOM, ITAM, HRSD, IRM, Financial Planning. Multi-industry enterprise IT operations, cybersecurity, manufacturing, and global service delivery programs. ...

helping you tackle more complex queries and develop your problem-solving abilities. Use your initiative to identify solutions and improve processes, ensuring high-quality service delivery. Build a strong foundation in IT support while preparing for career progression within the team. The ideal candidate will have... A recent ...

business-critical data services. What You'll Be Doing Supporting live production data services and platform operations. Investigating and resolving incidents, ensuring rapid service restoration. Identifying recurring issues and implementing long-term solutions. Maintaining and enhancing ETL processes and data integration workflows. Working closely with service delivery ...

Order is closed by the Customer, including Tracking, Status Reporting, Quote Processing, Query Resolution and Supplier Management as agreed with the customer. Managing the service delivery of Internal Support Departments (Tech Services, Sourcing, MIS and Finance) and ensuring Customer requirements are responded to in a timely and efficient … base. Work to improve overall TAT performance and drive down aged orders. Support the resolution to all aspects of Supplier interaction. Identifying threats to service levels, apply Supplier, Customer and internal escalation. Negotiating proposals to resolve and mitigate. Identify opportunities for Key Supplier Performance Reviews including Score-Carding, Customer ...

technical authority across cloud, on-prem and front-end platforms in a 24/7 operational environment? This role sits at the heart of service reliability, where you will diagnose and resolve complex, high-impact incidents across applications, infrastructure and cloud services. Acting as the senior escalation point … will lead third-line support activities, prevent recurring issues through root cause analysis, and support the delivery of always-on services. You will work across modern technologies including AWS, Azure, Linux, Windows, APIs and serverless platforms, collaborating closely with internal teams and external suppliers. Alongside hands-on technical problem ...

with a bonus of 10% Deliver and continuously improve core recruitment processes, including sourcing, interviewing, selection, and onboarding. Support the delivery of the functional Talent Acquisition Process & Technology roadmap to meet business requirements. Drive the execution of annual and ad-hoc hiring cycles, partnering with relevant functional owners. Mature … grow service delivery models, including shared services, recruitment automation, AI enablement, and tiered support structures. Lead cross-border recruitment integration efforts for M&A, new country entries, and organizational restructures. Foster a culture of continuous improvement, customer orientation, and data-driven decision making in recruitment. Lead and develop ...