401 to 425 of 944 Service Delivery Jobs

outcomes. In this role, you will work closely with a Technical Project Manager, senior leaders and cross-functional teams; you'll lead the successful delivery of high-profile initiatives in a fast-paced and evolving environment. Build strong stakeholder relationships, navigate complexity with confidence and use creative problem-solving … keep projects moving forward and delivering value. As part of our Retail PMO team, you'll help drive excellence in project governance, delivery and ways of working. You'll ensure projects are delivered successfully and create lasting benefits for our customers, colleagues and the business. What you will ...

Senior User ResearcherAbout the RoleWe are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes.Working … range of behavioural and attitudinal research methods, with a strong understanding of when to apply them.Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery.Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements.Experience working ...

Senior User ResearcherAbout the RoleWe are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver meaningful outcomes.Working … range of behavioural and attitudinal research methods, with a strong understanding of when to apply them.Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery.Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements.Experience working ...

looking for experienced ServiceNow HR Business Analysts/ServiceNow Business Process Consultant to join our leading client. This role supports the design and delivery of HR Service Delivery solutions on the ServiceNow platform, helping organisations improve HR operations, streamline workflows and enhance employee experiences. You will work … closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services. This is not a hands-on configuration or development role. Instead, you will ...

Director will lead a dedicated technology leadership team (Head of Systems & Architecture, Head of Projects, Head of Data), manage relationships with third-party IT service providers and major software vendors, and oversee the deployment of various digital solutions.The role demands a leader who is not only technically exceptional … ensure continuous improvement projects are delivered on time, within budget, and meet the high-quality standards expected by Zodiac Maritime. Vendor and IT Service ManagementEstablish and maintain productive relationships with strategic vendors. Oversee contract negotiations, manage ongoing performance, and ensure the delivery of services aligns with Zodiac Maritime ...

client is seeking an experienced and proactive IT Manager to lead their IT function and ensure the delivery of reliable, secure, and business-focused technology services. This is an excellent opportunity for a hands-on IT professional who can combine operational leadership with strategic thinking, driving service improvements … policies, and operational standards that align with business objectives and support continuous improvement. Manage IT projects, system upgrades, and technology change initiatives, ensuring successful delivery with minimal disruption to business operations. Build and maintain strong relationships with third-party suppliers, managing service delivery, contracts, budgets, and performance. ...

Senior User Researcher About the Role We are seeking an experienced Senior User Researcher to join a growing digital transformation and product delivery team. You will play a key role in helping teams better understand user needs, behaviours and motivations, enabling the creation of products and services that deliver … behavioural and attitudinal research methods, with a strong understanding of when to apply them. Experience working across multiple stages of a product or service lifecycle, from discovery and exploration through to design and delivery. Current Security Check (SC) Clearance or eligibility to obtain SC Clearance through residency requirements. Experience ...

adjusters, contractors, and claims professionals make faster, more informed decisions through industry-leading property estimating, claims, and pricing solutions. We're looking for a delivery-focused Project Manager to join our Claims UK team. This role is ideal for someone with solid project management experience who enjoys owning delivery … support our products and services, ensuring outcomes are achieved on time and to a high standard. Responsibilities What you'll be doing Lead the delivery of projects from initiation through to completion, with clear ownership of timelines and outcomes Define project scope, problem statements, project goals, milestones, and deliverables ...

users across multiple locations, ensuring they have the technology and support needed to keep this major programme moving. Reporting to the ICT Delivery Manager, you'll provide a blend of 2nd Line and occasional 1st Line support, acting as a trusted technology partner to users across the project. … responsible for resolving technical issues, supporting Microsoft 365 and Azure environments, maintaining user accounts, and ensuring excellent service delivery across the business. About our project The Southern Renewals Enterprise (SRE) is responsible for delivering Network Rail's Southern Region renewals programme representing a programme of works valued ...

Engagement Lead - Service Delivery Location: London/Hybrid My client is looking for a highly experienced Engagement Lead to join a growing consultancy and play a pivotal role in delivering transformational outcomes for some of the UK's most recognised organisations. As Engagement Lead, you will … consultative engagements and client-focused outcomes. Expertise in one or more of the following areas: IT & Digital Operating Model Development Process Design Organisation Design Service Integration SIAM Service Management Experience leading digital change and IT transformation programmes. Strong senior stakeholder management skills, including business case development and approvals. ...

with customers, technical teams, and stakeholders to deliver successful products and services. The Role As a Product Owner, you will support the development and delivery of product initiatives, helping translate customer and business requirements into clear priorities and actionable work. Working closely with technical, operational, and customer-facing teams … play a key role in coordinating delivery, managing requirements, and driving continuous improvement. Key Responsibilities Support delivery of the product roadmap and prioritised backlog. Gather and translate customer feedback into product improvements. Work closely with technical, service delivery, support, and commercial teams. Define requirements, user stories ...

Zscaler Client Connector (ZCC), helping to strengthen security controls while enabling a modern, distributed workforce.Partnering closely with cybersecurity, networking, identity, endpoint, cloud, infrastructure, and service delivery teams, you will design, implement, and support secure access solutions that improve user experience, reduce operational risk, and advance KBR's Zero … remediation activities.Create and maintain technical documentation, operational standards, implementation guides, support runbooks, and knowledge transfer materials.Collaborate with cybersecurity, networking, endpoint, cloud, infrastructure, and service management teams to improve secure access capabilities and operational maturity.Support strategic initiatives including Zero Trust transformation, SASE adoption, VPN modernization, tenant migrations, divestitures, and enterprise ...

impact programmes including Resident Experience and Local Government Reorganisation. As part of a multi-disciplinary team, this role will work on the development of service designs that support the council’s ambition to deliver better public services for citizens and businesses in Essex. The postholder will champion a user … centred, service design approach through the entire process, from Discovery through to roll-out and on-going improvement. They will align user research and service design methods to develop a deep understanding of the people that use our services and identify opportunities to improve service outcomes ...

technology platform. The role will lead change strategy, operating model development, process improvement, stakeholder engagement, adoption planning, and benefits realisation to ensure successful delivery of organisational and operational change. Client Details Our client is a leading Higher Education institution undertaking a significant transformation programme within its accommodation services function. … part of a wider technology-enabled change initiative, the organisation is investing in new processes, operating models and ways of working to enhance service delivery, operational efficiency and user experience across a complex stakeholder environment. This role offers the opportunity to contribute to a high-profile transformation with ...

Position: Servicedesk Supervisor - 6 Month FTC Location: Hemel Hempstead Salary: £32,000 - £36,00 DOE Servicedesk Supervisor - Job Overview An experienced Service Desk Supervisor is required for a well-established M&E Contractor with over 40 years in the industry. This role is based at the company's head … office in Hemel Hempstead, with occasional travel to Romford or Holborn for training or meetings. The Service Desk Supervisor will oversee two direct reports and coordinate the planning and scheduling of work for approximately 20 engineers, working closely with the Service Manager. The Maternity Service Desk Supervisor ...

another discipline relevant to Information & Communications Technology (a minimum 50% course content) plus 1 year's experience working in a challenging Infrastructure Support/Service Desk environment OR Have at least 3 years' experience working in a challenging Infrastructure Support/Service Desk environment Experience Required Managing … routers Ability to analyse business requirements and produce logical solutions which satisfy customer needs while proactively seeking opportunities for improvement in work processes and service delivery Good interpersonal and oral/written communication skills, with the ability to explain computer concepts to customers in non-technical terms Ability ...

DescriptionIT Operations Manager The IT Operations Manager will oversee Infrastructure, Security, Technical Delivery, and Azure Services to ensure effective IT service delivery across the Biffa Group. The role requires balancing cost, service quality, and governance to support agile business growth and operational excellence.They will lead … mentor a technical team, driving efficiency, service maturity, and innovation in alignment with Biffa’s strategic goals. The position demands a high degree of autonomy while maintaining close alignment with the Head of Technical Services.Your core responsibilitiesDevelop, plan, and optimise IT infrastructure with a focus on Azure, maintaining legacy ...

progress within an established engineering team. The Opportunity You'll play a key role in designing, building and enhancing ServiceNow solutions that improve IT service delivery and operational efficiency across large enterprise environments. Working within Agile delivery teams, you'll collaborate with architects, consultants and business stakeholders … develop scalable solutions, configure platform functionality and contribute to the successful delivery of multiple client projects. Developers with stronger commercial experience will also have the opportunity to mentor colleagues, lead technical workstreams and take ownership of more complex solution components. What You'll Be Doing Design, configure and develop ...

opportunities. Manage workplace consumables, stationery, and office supplies. Coordinate workspace moves, seating changes, and local workplace reconfigurations. Maintain awareness of workplace risks, issues, and service impacts, ensuring appropriate action is taken. Workplace Experience & Hospitality Create a welcoming, professional, and inclusive environment for our people and visitors. … related enquiries. Coordinate visitor and guest experiences. Support new starter workplace inductions and onboarding activities. Coordinate hospitality and catering requirements. Support the planning and delivery of workplace events, engagement activities, and initiatives that enhance workplace experience, wellbeing, and site culture. Promote awareness and effective use of workplace spaces, services ...

Financial Services sector. This is a high-impact position combining bid leadership, solution design, and stakeholder engagement. You will work closely with sales, technical, service delivery, and client teams to develop compelling, commercially viable solutions that address complex customer challenges. If you have a passion for shaping winning … propositions, translating client requirements into innovative managed service solutions, and thriving in a fast-paced environment, we'd love to hear from you. Key Responsibilities Lead the end-to-end bid process for new business opportunities within Financial Services. Analyse client requirements, RFPs, RFIs, and tenders to develop winning ...

Financial Services sector. This is a high-impact position combining bid leadership, solution design, and stakeholder engagement. You will work closely with sales, technical, service delivery, and client teams to develop compelling, commercially viable solutions that address complex customer challenges. If you have a passion for shaping winning … propositions, translating client requirements into innovative managed service solutions, and thriving in a fast-paced environment, we'd love to hear from you. Key Responsibilities Lead the end-to-end bid process for new business opportunities within Financial Services. Analyse client requirements, RFPs, RFIs, and tenders to develop winning ...

exciting opportunity has arisen for an experienced Head of Shared Services to join a rapidly expanding international organisation and lead its UK Shared Service Centre based in Leicester. The business has grown rapidly through acquisitions and continues to invest heavily in its Shared Services function to create a scalable … platform capable of supporting future growth. After successfully establishing its Leicester Shared Service Centre, the next phase will see additional UK businesses and European operations transition into the model over the next 18 months. This is a newly created leadership role, reporting directly to the Head of Group Business ...

inclusive environment that supports employees and empowers them to reach their full potential.Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients … apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues ...

Service Desk Controller Location: Witham Contract Type: Permanent Are you ready to take your career to the next level? Join our dynamic team as a Service Desk Controller. We are on the lookout for an enthusiastic individual who thrives in a fast-paced environment and is passionate about … providing exceptional service. What You'll Do: As a Service Desk Controller, you will play a crucial role in ensuring our service desk runs smoothly and efficiently. Your responsibilities will include: Managing Service Requests: Oversee incoming service requests, ensuring timely and accurate responses. Troubleshooting & Support: Provide ...

Service Scheduling Coordinator Location: Witham Contract Type: Permanent Are you ready to take your career to the next level? Join our dynamic team as a Service Scheduling Coordinator . We are on the lookout for an enthusiastic individual who thrives in a fast-paced environment and is passionate … about providing exceptional service. What You'll Do: As a Service Desk Controller, you will play a crucial role in ensuring our service desk runs smoothly and efficiently. Your responsibilities will include: Managing Service Requests: Oversee incoming service requests, ensuring timely and accurate responses. Troubleshooting & Support ...