401 to 425 of 680 Service Delivery Jobs

week) Contract: Permanent Security Clearance: Advantageous About the Role CND is seeking a Public Sector Bid Writer to support our growth through the successful delivery of public sector frameworks and bid submissions. This role is central to our operations and will suit someone who enjoys ownership, variety, and working … editing compelling bid content including executive summaries and technical responses Managing framework applications, renewals, extensions, and reporting Working with internal SMEs, leadership, recruitment, service delivery, and security teams Assessing bid profitability, viability, and compliance Identifying and evaluating new framework opportunities Maintaining the CND bid content library (case studies ...

contributing to their ongoing improvement. While you'll be involved in shaping solutions and best practices, this role is more focused on practical delivery and platform ownership rather than pure architecture. Key Responsibilities Review and assess existing systems and processes, identifying opportunities to improve performance, reliability, and efficiency Support … role in managing and resolving more complex incidents and problems Ensure systems are maintained in line with security and organisational standards Support service delivery through agreed SLAs, including incident resolution and request fulfilment Oversee the maintenance and lifecycle of core infrastructure, including systems, storage, and platforms Skills & Experience ...

relationship with external suppliers and identifying performance improvements. Working closely with the legal team (who will lead on the contracts) and ICT Managers/Service Managers to develop specifications and ensure timely renewals. Creating and maintaining a robust contract register and forward plan to eliminate last-minute renewals. Driving … continuous improvement across the IT Helpdesk and identifying and supporting digital service enhancements. Leading on ICT procurement projects ensuring compliance, value for money, and alignment with public sector frameworks. The ideal candidate will possess: Strong understanding of public sector procurement including PA23, frameworks and tender processes. Demonstrable experience managing ...

acquisitions will be very useful. You will be accountable for Infrastructure, User support, Cyber Security standards, Cloud and On Prem hybrid environment, Disaster recovery, service delivery, Governance, Risk and Compliance. There will be an element of travel required each week, so a full UK driving licence is required. … Onboarding and offboarding acquisitions Oversight and optimisation of budgets Excellent stakeholder communication Desirable Experience Cyber Essentials Plus ISO27001 ITIL V4 Experience in Engineering or Service environments Roadmap Implementation of ISO27001 standards Ensuring all entities meet Cyber Essentials Plus Continuous maintenance and improvement focus Stabilise, standardise and implement Infrastructure across ...

Master's degree or demonstrable equivalent senior-level experience in Health Informatics, Project/Programme Management, Business Administration, or a related discipline Professional operational service delivery and business management knowledge to degree level or equivalent Advanced project/programme management certification (e.g. PRINCE2 Practitioner, MSP, APM, Agile) Desirable … cutover or go-live activities in large-scale digital transformation programmes, preferably within NHS or healthcare settings. Proven track record of strategic planning and delivery across multiple workstreams (e.g. data migration, testing, training, operational readiness). Desirable Experience of working with EPR suppliers and system integrators, including contract mobilisation ...

will be ensuring high-quality service delivery, process optimization, and team resilience in a high-pressure, regulated environment. The position combines strategic oversight, team leadership, and hands-on guidance on complex escalations while fostering a supportive culture and driving continuous improvement. You will have some of the following ...

being a smaller team it gives you lots of exposure. Key Requirements: 2+ year's experience in a 1st line IT support or service delivery role Strong Windows Office 365 troubleshooting skills Good networking knowledge for user connectivity Experience with Active Directory User permissions and device setup Confident ...

across a regional platform, overseeing assets exceeding 100MW in capacity. Key responsibilities Lead operations across multiple live data centre sites, ensuring consistent uptime and service delivery Take full ownership of critical facilities infrastructure, including power, cooling, and associated systems Drive reliability and performance of all M&E assets ...

business systems and Microsoft 365, including SharePoint development and training roll‐outs. Lead and develop the IT team, manage suppliers and ensure strong service delivery standards. What You’ll Bring: Significant experience in IT leadership, systems administration, digital transformation and project delivery. Strong understanding of infrastructure security, cyber ...

configuring, deploying, and supporting critical hardware and network infrastructure within school kitchens, providing expert technical assistance, and ensuring a high standard of IT service delivery. This role requires strong expertise in Windows operating systems, Office 365, and network configuration, along with excellent problem-solving skills and the ability ...

deliver customer outcomes and build lasting technical trust. This role typically reports to the Regional VP Sales Engineering and partners closely with Services/Delivery leadership. Travel may be required for key customer engagements, team development, and regional business reviews. What You’ll Do Leadership & operating rhythm: Lead ...

structured and proactive professional with PRINCE2 and ITIL certifications, and demonstrable experience managing third-party vendors and stakeholders. Key Responsibilities Lead end-to-end delivery of technical projects, ensuring alignment with business objectives, timelines, and budgets Apply PRINCE2 methodologies to plan, initiate, execute, monitor, and close projects effectively Integrate … ITIL best practices into service delivery and project transition phases Manage and coordinate third-party suppliers, ensuring performance, accountability, and contract adherence Identify and mitigate risks, issues, and dependencies across multiple workstreams Facilitate clear communication between technical teams, stakeholders, and external partners Produce and maintain project documentation, including ...

critical national infrastructure project. This is a hands-on role focused on monitoring, proactive maintenance, incident response, and ensuring smooth day-to-day service delivery across a complex technical environment. About the role As a Duty Technician, you will play a key part in maintaining the availability … software fixes, and working closely with wider technical teams to resolve problems efficiently. Key responsibilities Monitor system status and respond to alerts, incidents, and service requests. Manage a personal call queue and ensure cases are progressed and closed in a timely manner. Provide clear updates and maintain strong customer ...

creative attitude that can work as part of a team? can you take ownership of assigned tasks, anticipate and identify potential issues and service improvements. Do you have experience of IT support, incident resolution, customer liaison, spares orders and electronic diary management that contribute to IT service delivery … management: incident logging, triage and assignment on various platforms Excel and manage the incident to resolution in conjunction with the 3rd party, keeping the service desk record in all toolsets updated in according with agreed work instructions Electronic diary management Your experience: Experience in incident resolution and/ ...

core of everything they do, and the SOC plays a key role in protecting systems, data, and services. Due to continued growth and service demand, they are now looking for a Junior SOC Analyst to join their experienced security team. The benefits Salary up to £50,000 depending … Incident Response teams Reviewing vulnerability scan results and feeding findings back to technical teams Supporting secure configuration reviews and remediation activities Producing regular service and security reports for stakeholders Contributing ideas to improve SOC processes and service delivery Keeping up to date with emerging threats, trends ...

What You’ll Do Support Linux-based middleware and application services Assist with deployments, configuration changes, and service monitoring Work alongside experienced engineers to troubleshoot incidents and resolve issues Learn how enterprise systems integrate using APIs, messaging, and middleware platforms Follow IT service management processes (change, release, incident … services or APIs (REST or SOAP) Ability to write and run basic SQL queries and understand database concepts Interest in IT operations, service delivery, and learning enterprise systems Clear spoken and written English Nice to Have (Not Required) Exposure to application servers or middleware (e.g. WebLogic ...

What You’ll Do Support Linux-based middleware and application services Assist with deployments, configuration changes, and service monitoring Work alongside experienced engineers to troubleshoot incidents and resolve issues Learn how enterprise systems integrate using APIs, messaging, and middleware platforms Follow IT service management processes (change, release, incident … services or APIs (REST or SOAP) Ability to write and run basic SQL queries and understand database concepts Interest in IT operations, service delivery, and learning enterprise systems Clear spoken and written English Nice to Have (Not Required) Exposure to application servers or middleware (e.g. WebLogic ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

global financial services firm is seeking a Head of Cyber Security to enhance its service delivery and advisory capabilities. This senior leadership role is critical in managing cyber risks and ensuring compliance with global regulations. Candidates should have over 10 years of leadership experience in cyber security, particularly ...

business presentations, making Customer visits Maintaining and developing existing Customer relationships to ensure contracts are renewed and to proactively upsell into Customer base Attending 'Service Review' meetings with existing Customers to improve relationships, communication and to facilitate an upsell/renewal Acting as the escalation point for any Customer … internally and externally to ensure that negotiations/deals progress smoothly. Internal contacts include: Pre-Sales Solution Architects, Framework Manager, Bid Team, Marketing Team, Service Delivery Managers, Sales Support, Finance, Head of Public Sector Sales and Senior Management such as CEO, Group Sales Director. External contacts will vary ...

Client Details This public sector organisation is a well-established and respected entity, contributing significantly to the community. They are committed to excellence in service delivery and operate within a collaborative and structured environment. Description Key responsibilities include: Lead delivery of savings, commercial optimisation and value ...

improvement, shared services, and stakeholder delivery. You’ll work closely with HR leadership, project teams, internal stakeholders, and third parties to help ensure successful delivery of Workday and wider HR change initiatives. Key Responsibilities Support the business-side rollout of Workday Gather and translate business requirements into workable solutions … Lead HR process mapping and future-state process design Support shared services process improvements and service delivery enhancements Manage and prioritise business change requests Work with HR teams, vendors, and internal stakeholders on integrations and improvements Create documentation including SOPs, process maps, and requirements packs Support adoption, training ...

technologies and innovative solutions to a global audience. As our teams expand further, we are looking for an Account Team Manager to manage the delivery of sales and enablement services to a key client across the UK Channel business. The role will manage multiple teams of Technical Sales … team overachieves on expectations. Implement this strategy with the team. Build a strong cadence of reporting to measure success and identify training/service gaps. Manage the day-to-day delivery of the services and report progress against objectives both internally and with the clients. Identify any instances ...

recruitment company specialising in the UK IT sector. We supply permanent and temporary IT specialists to many of the country’s best-known managed service providers. You’ll be joining a close-knit, supportive team that values initiative, creativity, and delivering outstanding service to both clients and engineers. … About the Role As an Account Manager , you will take ownership of key client accounts, ensuring the smooth delivery of recruitment and project requirements while identifying opportunities to grow and strengthen relationships. This is a hands-on role combining account management, candidate coordination, and operational delivery ...

drive growth across strategic accounts and new business streams. This is a fantastic opportunity for a commercially driven professional with a strong background in service sales and key account management , who thrives in a consultative, relationship-led environment. The Role You will be responsible for developing and growing both … high-quality account management to ensure client satisfaction and retention Lead on proposals, contract renewals, and commercial negotiations Work cross-functionally to ensure successful service delivery and solution development Maintain accurate pipeline and proposal activity within CRM systems Represent the business at client meetings, presentations, and industry events ...