401 to 425 of 2,875 Service Delivery Jobs

Service Delivery Manager

Location
Greater London, England, United Kingdom
Ready to find the right role for you? Street Cleansing Service Delivery Manager Salary: £41,200 plus bonus scheme , use of company van, pension and other Veolia benefits Location: Across our 4 Hammersmith & Fulham depots Hours: Monday - Friday 40 hours (plus 1 in 7 weekends and public holidays … timely manner in accordance with the required SLA. To liaise with the Contract Management team, administrators and other Veolia departments in regard to service issues and take improvement action in any area requiring improvement. Assist in management and control of sickness and absence levels being responsible for taking improvement ...

Senior Service Delivery Assurance Lead — Field-Based

Location
Greater London, England, United Kingdom
Pepper Money UK is seeking a Service Delivery Assurance Manager for a 12-month FTC. The role leads a four-person team across Cardiff, London and Manchester, ensuring high standards of service delivery and customer outcomes. You will travel between locations, influence stakeholders, and drive improvements ...

IT Manager

Hiring Organisation
Mackenzie Jones IT
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP 55,000 - 60,000 Annual
across multiple sites, standardising Technology Platforms & establishing consistent IT Support & MSP provision. The role combines hands-on IT Management with team leadership, Technology Strategy & Service Improvement across x3 London sites. A key focus will be bringing predominantly Microsoft environments into a Shared IT Operating Model, aligning platforms, consolidating … provision and developing consistent service standards. This opportunity would suit an IT Manager with proven management experience who can lead day-to-day operations while overseeing IT Standardisation, Supplier Selection & Service Improvement. ROLE: IT Service Delivery : Lead IT Services, Infrastructure & Support, ensuring reliable delivery ...

Global Data Center Service Delivery Lead

Location
England, United Kingdom
part of Arvato) in the United Kingdom is seeking a Service Delivery Lead to support the Key Account Manager by managing day-to-day client operations and ensuring smooth service delivery across critical accounts. You will coordinate with Planning, Commercial, and cross-functional teams, address issues ...

Director, Service Delivery & Resilience

Location
Nottingham, England, United Kingdom
University of Nottingham is seeking an outstanding leader to join as Director of Service Delivery & Resilience. You will report to the Chief Digital & Information Officer and transform service delivery across the university’s global digital estate. You will drive operational excellence, resilience, and governance, overseeing disaster ...

IT Service Delivery Lead — Driving Service Excellence

Location
Cardiff, Wales, United Kingdom
Hodge in Cardiff is seeking an IT Service Delivery Lead to guide our Service Desk and Service Improvement teams. The role focuses on ensuring IT services and applications are supported to ITIL-driven standards and within agreed SLAs. You will lead cross-functional teams, manage suppliers … drive continuous service improvements, collaborating with business and IT stakeholders to align transition and delivery with strategic goals. #J-18808-Ljbffr ...

Interim Head Technology

Location
Greater London, England, United Kingdom
leadership. You will lead a technology team of around 14 people, with three direct reports, and oversee technology infrastructure, business systems, cyber security, architecture, service delivery, suppliers and technology governance. Working closely with the Head of Digital and Head of Data & Insight, you will help develop and deliver … supports organisational priorities and delivers measurable value. Key responsibilities Develop and deliver the organisation's technology strategy Lead technology operations, infrastructure, business systems and service delivery Lead and develop the technology team Provide strategic technology advice to senior stakeholders Oversee technology architecture, applications and systems integration Drive service ...

Vice President, Global Customer Support

Hiring Organisation
Unit4
Location
Greater London, United Kingdom
Employment Type
Full Time
years of conventional legacy ERP software on its head and re-write the industry. We are in Business for People, empowering people in service organisations with innovative Enterprise and Business software solutions. We've innovated and taken a new approach to delivering ERP that works for people. Self-driving … ensure customer insight drives meaningful business improvement. You will also play a key role in shaping the future of support through automation, self-service, AI and modern service delivery practices. This is an opportunity to lead a business-critical global function, influence company strategy and create measurable ...

Head of End User Services

Location
Greater London, England, United Kingdom
Role Reporting to the Senior Vice President, Technology Infrastructure & Operations, you will lead globally distributed engineering and operational teams spanning Enterprise Engineering, Network Engineering, Service Assurance and Service Delivery. You will shape the future of Elsevier's digital workplace by balancing operational excellence with innovation, driving automation … continuous improvement. You will also shape how the function itself operates in an AI-enabled environment, embedding AI-driven ways of working across engineering, service delivery and support teams. Responsibilities Develop and deliver the End User Services strategy and multi-year roadmap aligned to Elsevier and Technology Infrastructure ...

Data Centre Team Leader

Location
Greater London, England, United Kingdom
records, asset management and ticketing systems Coordinating equipment moves, decommissions and disposals Managing third-party access, deliveries and vendor activities Supporting incident management and service delivery Training, mentoring and supporting new team members Leading shift activities and supporting projects from design through to handover Working closely with … client, Data Centre Manager and Service Delivery Manager to improve operational processes What we’re looking for: Essential: previous experience working within a banking or financial services IT environment Strong Data Centre MAC experience, particularly IT hardware deployment Extensive structured cabling experience across copper and fibre Strong fault ...

Salesforce Platform Specialist, AI and Automation

Location
Farringdon, England, United Kingdom
Salesforce Platform Specialist, AI and Automation Company: Live Nation Department: Global IT, Global Salesforce Team Location: London Reports to: Global Salesforce Team Service Delivery Manager Working Hours: Full-time, 40hrs per week WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised … Business and Live Nation for International. Working within a team of Salesforce Developers across the globe to deliver best-in-class technology solutions and service to our business partners. This role is responsible for developing global Salesforce solutions using technologies such as SFDC (Salesforce.com), Heroku, and J2EE (Java ...

Salesforce Platform Specialist, AI and Automation

Location
Greater London, England, United Kingdom
Summary: Salesforce Platform Specialist, AI and Automation Company: Live Nation Department: Global IT, Global Salesforce Team Location: London Reports to: Global Salesforce Team Service Delivery Manager Working Hours: Full-time, 40hrs per week WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised … Business and Live Nation for International. Working within a team of Salesforce Developers across the globe to deliver best-in-class technology solutions and service to our business partners. This role is responsible for developing global Salesforce solutions using technologies such as SFDC (Salesforce.com), Heroku, and J2EE (Java ...

ICT Specialist

Hiring Organisation
Aatom Recruitment
Location
LL18, Rhyl, Denbighshire, Clwyd, United Kingdom
Employment Type
Contract
Contract Rate
£25 - £25.99/hour
Government and UK Government reporting requirements. Considerable resource continues to be invested in resolving these issues and maximising the effectiveness of the system. The service will also shortly be implementing a new Welsh Government CRM system, which is expected to place further demands on both operational and ICT resources. … will also be a requirement for this specialist to identify, evaluation and implement new digital systems and software that can continue to enhance our service delivery and support outcomes for participants and employers. Proposed Job Purpose To provide dedicated ICT, systems and digital development support to the client ...

Sofware Delivery Manager

Hiring Organisation
UKTV
Location
Greater London, United Kingdom
Employment Type
Full Time
member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Our Team The Product Delivery team are responsible for delivering transformative change for UKTV across major products within the media supply chain. Our team consists of Product Managers, Business … Analysts, Software Delivery Managers, Service Delivery Managers and Support & Change Analysts. We are focused on delivering functionality that provides key business and user improvement. As well as delivering change on time and within budget, the team also enable the business to define and prioritise the technical, commercial ...

Operations Manager

Hiring Organisation
East Trees Health Centre
Location
Bristol, BS5 6SA, United Kingdom
Salary
£29721.00
Through innovative ways of working, support the Practice Manager leading the team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, and learning and development, and ensuring the practice complies with CQC regulations. The post-holder will be an integral part … adhere to procedures. Maintain the highest levels of confidentiality Oversee the administrative elements of QOF, liaising with GPs, nursing staff and administrators leading to delivery Implement systems to ensure compliance with CQC regulations and standards Implement and embed an effective staff appraisal process, and undertake appraisals for those that ...

Optimisation and Governance Senior Consultant

Hiring Organisation
Damia Group Ltd
Location
Nationwide, United Kingdom
Employment Type
Contract
Contract Rate
£401/day
Netherlands - 465 euros per day - duration until end of October as this is sick leave cover Key responsibilities include: Responsible for the high-quality delivery, governance and continuous improvement of assigned Procurement Services and Software Asset Management activities. Activities and responsibilities may include: * Act as a primary consultant … understanding their business priorities, procurement processes and software lifecycle requirements * Provide advanced advice and guidance for client licensing, administration, purchasing and procurement questions, using service management portals, email, telephone and client meetings as appropriate * Coordinate and oversee service desk workflow, including ticket allocation, prioritisation, quality control, escalation management ...

Desktop Support Team Lead

Hiring Organisation
Gattaca
Location
Lancashire, United Kingdom
Employment Type
Contract
looking for a dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer … User Computing professional looking to combine operational leadership with service improvement and digital transformation initiatives. You'll be responsible for managing a team of Desktop Engineers, ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation ...

Senior Delegated Authority Technician

Location
City Of London, England, United Kingdom
accurate and compliant handling of premium, claims and bordereau transactions. The role will support both the onshore and offshore processing teams, driving operational excellence, service delivery, process standardisation and continuous improvement. Working closely with broking, technical, claims and finance teams, a senior Technician will ensure processing activities support … business's growth ambitions while maintaining appropriate controls and client service standards. This role will play a key part in the ongoing transformation of Bowood & Programs Operations, helping to deliver improved servicing standards and supporting the development of our offshore and onshore operations. What will you be doing? Support ...

Head of Trading Venue Operations, EMEA

Location
City Of London, England, United Kingdom
manages a team of 21 support professionals, including four asset class-aligned Team Leads, and works closely with Operations, Technology, Business Management and IT Service Management teams to ensure the effective delivery of support services. The team provides day-to-day support across a range of activities, including … trade management, user administration, connectivity support, client onboarding, platform configuration and incident resolution. The successful candidate will ensure support requests are handled efficiently, service standards are maintained, and processes are continuously improved to enhance the overall user experience. This role combines hands‐on operational leadership, stakeholder management and people ...

Senior Software Engineer I(UK region)

Location
Bracknell, England, United Kingdom
their data, and is backed by top-tier investors. About the Role Menlo Security is seeking an experienced Senior Software Engineer to join the Service Delivery team. The position is full-time and either remote (UK time zone) or based from our Bracknell, UK office. Service Delivery … internal teams interact with our platform for customer provisioning, management and analytics; by focusing on building robust APIs and microservices that work together. Within Service Delivery you will use your strong technical ability to design and drive the introduction of new features and services, as well as evolve ...

Technical Shift Manager

Location
Greater London, England, United Kingdom
Facilities team (subcontracted). The scope includes Data Centre management, working closely with new and existing customers, operational continuity and the management of service delivery on the sites/campus through our specialist subcontractor who undertakes M&E and ICT tasks. Working hours: Continental shift pattern - 12-hour … 6am. Key Duties and Responsibilities Technical Resource Witness all critical works on site. Management of M&E tasks to ensure service delivery meets expectations. Assist in scenario testing and training for the site teams. Site Availability Maintaining zero customer downtime including any breaches to contractual SLAs and KPIs. ...

Head of Trading Venue Operations, EMEA

Location
Greater London, England, United Kingdom
manages a team of 21 support professionals, including four asset class-aligned Team Leads, and works closely with Operations, Technology, Business Management and IT Service Management teams to ensure the effective delivery of support services.The team provides day-to-day support across a range of activities, including order … trade management, user administration, connectivity support, client onboarding, platform configuration and incident resolution. The successful candidate will ensure support requests are handled efficiently, service standards are maintained, and processes are continuously improved to enhance the overall user experience.This role combines hands-on operational leadership, stakeholder management and people development ...

Senior Project Manager - Service Management Platform

Hiring Organisation
WPP
Location
London, UK
Employment Type
Full-time
that help our people grow. For more information, visit WPP.com. Why we're hiring: This role is responsible for leading the end-to-end delivery of WPP's Service Management re-platform programme, replacing the current platform with a modern, AI-enabled service management capability. You will … execution of a large-scale platform transformation, ensuring all workstreams are delivered in a controlled, structured, and timely manner. Working under the Director of Service Delivery, you will coordinate cross-functional teams and strategic implementation partners, driving delivery across technology, process, data, integrations, and organisational change while ...

Senior Account Manager

Location
Greater London, England, United Kingdom
grow a portfolio of existing and new customer accounts across commercial and mid-market organisations. Identify, qualify, and secure opportunities for upselling, cross-selling, service expansion, and new customer acquisition. Build strong relationships with key stakeholders, including senior decision-makers and business leaders, developing a deep understanding of customer … portfolio of solutions and services, including Data Centre, Security, Infrastructure, Modern Workplace, Networking, and Audio Visual solutions. Collaborate with pre-sales consultants, solution architects, service delivery teams, and vendor partners to develop compelling customer solutions. Maintain ownership of pipeline management, forecasting, CRM records, and account reporting to ensure ...

Senior Account Manager

Hiring Organisation
Advania UK
Location
London, UK
Employment Type
Full-time
grow a portfolio of existing and new customer accounts across commercial and mid-market organisations. Identify, qualify, and secure opportunities for upselling, cross-selling, service expansion, and new customer acquisition. Build strong relationships with key stakeholders, including senior decision-makers and business leaders, developing a deep understanding of customer … portfolio of solutions and services, including Data Centre, Security, Infrastructure, Modern Workplace, Networking, and Audio Visual solutions. Collaborate with pre-sales consultants, solution architects, service delivery teams, and vendor partners to develop compelling customer solutions. Maintain ownership of pipeline management, forecasting, CRM records, and account reporting to ensure ...