351 to 375 of 682 Service Delivery Jobs

helping to identify opportunities, evaluate emerging technologies, analyse market trends, and support the development of operational and strategic plans that drive business growth and service excellence. This is a highly autonomous role with genuine influence and decision-making responsibility, offering the opportunity to contribute to major business initiatives … technology, artificial intelligence, and digital transformation. Monitor competitor activity, regulatory developments, and market intelligence. Work alongside senior leaders to evaluate new business opportunities and service developments. Develop meaningful insights from complex datasets and present findings in a clear and actionable manner. Assist with project planning, performance analysis, and continuous ...

Role: IT Service Desk - Managed Services Location: Site based in Milton Keynes Salary £30,000 to £35,000 plus Bonus A leading international technology solutions provider is looking for an IT Service Desk Operative to join its Cloud Management Centre team. Working across sectors including Finance, Manufacturing … Retail, this role sits at the heart of service delivery-owning incidents from initial logging through to resolution while ensuring SLA performance and an exceptional customer experience. Key responsibilities include: Managing and progressing service tickets through to closure Providing 1st line support and coordinating incident escalations ...

together a mix of responsibilities with multiple areas of critical focus. The RVP maintains relationships at all levels with Customers, Sales Leadership, Solutions Engineering, Delivery Teams, Operations Teams, and Key Partners. They are expected to sustain KPIs across multiple disciplines including Revenue, Attach, Consumption, Retention, and Staffing. Snowflake … paid support portfolio expands. Reactive support sits with separate leadership; the DSE team collaborates closely with that org on escalations and reactive delivery health for paid customers, but is purpose-built for the proactive, paid program experience and the sales motion that drives it. This role ...

responsible for owning product strategy, roadmap definition, and lifecycle management across established digital products. You will play a key role in ensuring continued service delivery, managing change across mature product sets, and balancing technical constraints with customer and business priorities. Working in a matrix environment, you will collaborate … stakeholders at various levels to gather insight, shape requirements, and ensure alignment with broader business objectives. This is a hands-on role requiring strong delivery focus, clear communication, and the ability to manage complexity, dependencies, and competing priorities within an evolving product landscape. Key Responsibilities: Define and maintain product ...

Preston city centre - A collaborative and inclusive culture Key Responsibilities - Lead LPPA's pensions data improvement plan, aligning priorities to regulatory requirements, client expectations, service performance and business objectives. - Embed an effective assurance regime, ensuring processes, controls and system design support high-quality pensions administration. - Work with Planning … TUPE transfers, employer cessations and new scheme employers. - Produce and present management information, with a focus on root cause and trend analysis against service levels and key metrics. - Support change projects, testing and audit activity, while reviewing processes to maximise technology and improve efficiency. - Input into the LPPA risk ...

road network perform at its best in all conditions. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related … undertake technical design and analysis, including signal timings, configurations and CAD drawings, carry out site observations and commissioning activities, and manage elements of project delivery from strategy development through to implementation, stakeholder engagement and document management. This role is ideal for someone who thrives on solving complex problems ...

summary The Deputy Director - Technology is a senior leadership role within the Digital directorate, responsible for leading the delivery of safe, reliable and secure technology services that underpin clinical and operational care across the Trust. Reporting to the Chief Digital Information Officer, the post holder will provide strategic … systems and cyber security services are resilient, high performing and aligned to organisational priorities. The role will play a key part in supporting the delivery of the Trust's Digital Strategy through effective use of technology to improve quality, productivity and staff experience. Working in partnership with clinical, operational ...

diverse customer base. Working within a fast-paced MSP environment, you will support modern on-premises, virtualised, and cloud infrastructures while contributing to service improvements, mentoring junior engineers, and enhancing operational standards. Key responsibilities: Act as the technical escalation point for 1st and 2nd Line Support Engineers Take ownership … remote monitoring and management tools Maintain accurate technical documentation, knowledge base articles, and customer records Identify opportunities to reduce recurring incidents and improve service delivery Support continuous improvement initiatives across processes, tools, and technical standards Communicate effectively with customers, translating technical concepts into clear business language Mentor ...

Consultancy environment, you will help design, build, and optimise automation and AI-driven solutions that improve operational efficiency, enhance customer outcomes, and support scalable service delivery. This role will provide you with hands-on experience with Microsoft cloud, automation and AI technologies, exposure to real-world automation challenges across … Copilot, AI services, and intelligent agents Write and maintain PowerShell and/or Python scripts for automation and systems integration Collaborate with engineering and service delivery teams to identify opportunities for automation and optimisation Integrate systems and services via APIs (Microsoft Graph, REST APIs, third-party platforms) Support ...

Consultancy environment, you will help design, build, and optimise automation and AI-driven solutions that improve operational efficiency, enhance customer outcomes, and support scalable service delivery. This role will provide you with hands-on experience with Microsoft cloud, automation and AI technologies, exposure to real-world automation challenges across … Copilot, AI services, and intelligent agents Write and maintain PowerShell and/or Python scripts for automation and systems integration Collaborate with engineering and service delivery teams to identify opportunities for automation and optimisation Integrate systems and services via APIs (Microsoft Graph, REST APIs, third-party platforms) Support ...

support and executive leadership opportunities. Our client, a large national law firm with offices across the UK and an excellent reputation for innovation, client service and employee wellbeing, is looking for a Chief Technology Officer (CTO) to join their leadership team on a permanent basis. This is a fantastic … excellence, information security and an exceptional user experience. Working closely with senior stakeholders across the firm, you will lead technology teams covering infrastructure, applications, service delivery, security, data and innovation. Our client appreciates the successful Chief Technology Officer could come from a range of different professional backgrounds ...

bridge between vendors and internal teams. Key Responsibilities Oversee day-to-day vendor performance, ensuring SLAs and KPIs are consistently met. Lead service review meetings, escalate issues, and drive timely resolutions. Maintain vendor scorecards and dashboards, spotting trends and service gaps early. Ensure contracts, invoices, and compliance requirements … efficiency and value. Monitor operational risks and ensure robust contingency plans are in place. Skills & Experience 3-5 years' experience in IT vendor management, service delivery, or IT operations. Hands-on experience with SAP and deep knowledge of the overall SAP landscape Strong knowledge of IT services ...

visits) Salary: £50,000 £65,000 + company car Type: Permanent, full-time Were working on behalf of a small, privately owned IT Managed Service Provider that is entering an exciting phase of growth and is now looking to appoint a Technical Engineering Manager . This role is ideal … Role Providing senior-level engineering support, technical oversight, and acting as a trusted escalation point. The remainder of the role will focus on leadership, service improvement, and building out the engineering function. Key responsibilities include: Delivering hands-on engineering and technical leadership Acting as the senior escalation point across ...

role combines hands-on security engineering with governance, policy creation, monitoring, and operational support. Working closely with engineering teams, SOC providers, and managed service partners, you will help ensure OT systems remain secure, compliant, and aligned to industry frameworks such as IEC 62443, NIST CSF, CAF, and ISO 27001. … week notice period Desirable OT asset discovery and monitoring tool experience Exposure to NIS regulations/UK CAF compliance Experience with ITSM and service delivery processes One stage interview process, via MS Teams. ...

reducing reliance on legacy infrastructure and helping drive an automation-first approach across the business. You'll work closely with infrastructure, networking, security and delivery teams to build resilient, secure platforms that support business growth and innovation. Key Responsibilities Design, implement and support cloud infrastructure across Azure … highly available platform solutions Automate infrastructure deployment and management using Infrastructure as Code (IaC) Develop and maintain CI/CD pipelines to support efficient delivery Support cloud migrations and infrastructure modernisation projects Work closely with networking, security and operational teams to maintain service reliability Troubleshoot and resolve complex ...

organisational priorities. Key Responsibilities: As the ICT Applications Officer Team Leader, you will be responsible for a team of ICT Application Officers and Service Management with our third-party suppliers. Using your IT & Service skills, developing your knowledge of the products, and experience of service delivery ...

database issues. Experience working with large-scale or business-critical systems. Good understanding of software development lifecycle practices. Experience working in structured project or service delivery environments. Strong communication skills with the ability to work with both technical and non-technical stakeholders. Ability to work independently and take … with data migration, ETL, or batch processing. Experience using source control tools such as Git, SVN, or similar. Familiarity with Agile, Waterfall, or hybrid delivery methodologies. Previous experience working in an outsourced IT services or client delivery environment. TPBN1_UKTJ ...

hands-on, field-based position, requiring confidence in client-facing interactions and the ability to manage your workload efficiently. Key Responsibilities Technical Delivery: Install, configure, and commission Microsoft-based IT systems and network infrastructure at customer sites. Set up and manage enterprise-grade server hardware (Dell, HPE, etc.), including … South East to deliver projects and resolve technical issues. Support client relocations, system upgrades, and change requests. Collaboration & Communication: Coordinate closely with Service Desk and Project teams to ensure smooth service delivery and handovers. Keep clients informed throughout projects, escalating technical risks or issues clearly when additional ...

/3rd line infrastructure support across servers, networking, cloud, and end-user environments Manage and resolve incidents through the ITSM platform, ensuring excellent service delivery Maintain and support Windows Server environments, virtual infrastructure, and Microsoft 365 technologies Configure, troubleshoot, and support networking technologies including firewalls, VPNs, VLANs ...

first point of contact for IT support across the business, handling a wide range of technical issues while ensuring a high standard of service delivery and documentation. Working closely with the wider IT team, you'll support users both locally and across the wider organisation. Key Responsibilities Provide ...

Ability to manage time effectively, meeting tight deadlines, prioritise and manage multiple tasks Ability to identify and escalate unstructured and ad hoc issues Excellent service delivery attitude to internal clients and suppliers Comfortable in operating in a fast paced and dynamic work environment, open to change and positively ...

management of technical publications for the installation and maintenance of interior equipment. Key Responsibilities: Create and maintain Technical Publications, including Component Maintenance Manuals (CMMs), Service Information Letters (SILs), Crew Training Manuals, Maintenance Training Manuals, Installation Instructions, and Service Bulletins (SBs). Understand and comply with industry standards … company's quality standards. Liaise with Engineering, Manufacturing, Quality, Configuration, and Customer Support as necessary. Key Performance Measures: Set performance KPIs to ensure quality service delivery in a timely manner. Achieve On Time Delivery (OTD) for engineering deliverables. Key Challenges: Deliver high-quality technical publications meeting industry ...

Role: IT Helpdesk Manager Location: Kent (on-site) Salary: £40,000-£50,000 Permanent, Full-Time The Company A well-established managed service provider supporting a broad client base across the UK. The business has recently expanded and is building out its operational leadership team to support continued growth. … strong technical capability behind it. The Role We are looking for an organised and capable Helpdesk Manager to take ownership of day-to-day service desk operations. This is primarily a people and process leadership role, you will manage a team of six technicians, ensure work is allocated effectively ...

join a growing MSP and take ownership of procurement across hardware, software, licensing and services. * Senior-level role working closely with Sales, Finance, Service Delivery, Technical and Operations teams. * Hands-on position covering supplier management, purchasing, order fulfilment, vendor relationships and procurement governance. * Salary … plus benefits. Who is the client? Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced IT Procurement Manager to take ownership of procurement operations across the business. This ...

contribute to the implementation, optimisation, and ongoing support of Workday HCM , working alongside HR stakeholders, programme teams and technical specialists. Consultants : hands-on delivery, support and configuration Leads : technical leadership, design assurance and team mentorship Key Responsibilities Across both levels Deliver and support Workday HCM across areas including: Core … Organisations & Staffing Models Business Process Framework Compensation, Absence, Talent, Performance Support incident resolution, service delivery and continuous improvement Gather requirements and translate into functional designs and configurations Contribute to testing, releases and system enhancements Collaborate with HR, Payroll and technical teams Maintain documentation and support knowledge transfer Additional ...