351 to 375 of 944 Service Delivery Jobs

major transformation programme, helping to review, redesign and improve operational processes that support frontline services. The focus is on business change and service improvement, rather than IT systems implementation. The RoleWorking closely with service managers, operational teams and senior stakeholders, you will map current processes, identify opportunities … improvement, and help design future-state operating models that enhance efficiency, consistency and service delivery. Areas of focus are likely to include referral pathways, operational procedures, case management processes and business support functions across Children's Services. Key Responsibilities Lead business analysis activities to support service transformation initiatives ...

Lead operational delivery on some of the UK's most critical defence programmes. A major Defence systems integrator is looking for an experienced Operations Delivery Lead to take ownership of end-to-end service delivery across critical MOD and defence programmes. This is a senior, customer … role sitting at the intersection of operational excellence, P&L accountability, and strategic stakeholder management. What you'll be doing Owning end-to-end delivery across assigned programmes, driving 100% SLA adherence on availability, response times and quality Managing operational P&L - forecasting, cost control and profitability against contract ...

arranging care packages for individuals with assessed needs, ensuring timely access to appropriate support from contracted providers. The team works in line with service agreements, care plans, and organisational standards, using case management systems to accurately record care arrangements and support care planning and service monitoring. This role … . · Skilled in analysing, interpreting, and presenting statistical data effectively. · Capable of working to tight timescales · Collaborative team member to ensure a seamless service delivery across service areas whilst working on a rota · In-depth and demonstrable knowledge of relevant work practices, processes, and procedures, with ...

make sure that the ITIL practices and processes needed for Crown business to function and succeed are running smoothly. In your role as a Service Owner and as a technical contact within the Service Delivery Team, you will make sure best practices are adhered to.The EISS Application … governance rules covering Sarbanes Oxley and the ITIL Processes defined in the EISS ISO Quality ManualContribute to continuous improvement of the project and support delivery processesAct as Service ownerRequired Education and QualificationsA bachelor’s degree in an Information Technology subject (or similar)Certified in ITIL FoundationPRINCE2 qualificationRequired Knowledge ...

alignment with technical specifications, operational standards, and customer expectations.Serve as the primary controls subject matter expert for customers, subcontractors, and internal stakeholders throughout the service lifecycle.Support long-term service agreement (LTSA) execution by ensuring controls compliance and leading grid code compliance testing activities across EMEA sites.Collaborate closely with … Field Service Engineers and cross-functional teams to identify, analyze, and resolve complex controls, software, and system performance issues.Plan, coordinate, and execute software and firmware upgrades, minimizing operational risk through structured deployment, testing, and rollback processes.Lead and perform root cause analyses (RCA) of system events and failures, implementing corrective ...

Technology Delivery Consultant focusing on New Restaurant Openings (NRO) in London, you'll oversee the coordination and implementation of technology solutions for new locations. Working across infrastructure delivery, supplier management and operational support, you will oversee end-to-end technology implementation, ensure successful site launches and drive ongoing … service improvements across a growing estate. Client Details An organisation in the hospitality sector. Description Support new restaurant openings from planning through to go-live Act as the onsite technology lead during deployments Review technical and construction plans Oversee network, connectivity and power infrastructure delivery Conduct site inspections ...

environment? Do you enjoy managing data, communicating with stakeholders and solving problems in real time Are you confident balancing multiple priorities while delivering excellent service to customers? Here at GXO, we’re recruiting for a Customer Service Advisor to support our Clicklink operation in Northampton . This … across the transport network. Pay, benefits and more: We’re offering a salary of £28,393 , along with 23 days annual leave (increasing with service) , a company-sponsored pension scheme, life assurance, 24/7 access to an online GP service and a comprehensive employee assistance programme. ...

responsibilities Data Analysis and Interpretation Independently interpret and analyse complex, multi-source datasets, identifying trends, anomalies, and implications for public health policy and service delivery. Exercise professional judgement to select and apply appropriate analytical methods, balancing statistical rigour with practical constraints and stakeholder needs. Adapt national or standardised models … local datasets and service contexts, enhancing analytical relevance and impact. Understand and manage missing or incomplete data, applying appropriate techniques to ensure analytical integrity. Plan for iterative analysis, incorporating feedback and emerging priorities to refine outputs and maximise value. Apply the six dimensions of data quality to assess ...

THURSDAY 10th SEPTEMBER IN BRIERLEY HILL OR STAFFORD** If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both Main … include Deliver the role of Senior Infrastructure Engineer in accordance with the agreed Role Profile and Objectives. Be responsible to the Head of IT Delivery, for the efficient and effective support of IT systems and services throughout the Trust as relates to IT Servers. Develop, contribute towards and implement ...

good personality. Head of IT Permanent Monday – Friday 8am – 16:30 pm Gloucester Head of IT Job Description Manage and optimise IT service delivery by owning the MSP relationship, overseeing service levels, KPIs, incident management, vendor performance, and continuous improvement initiatives. Lead and develop the IT function …/Qualifications Extensive senior IT leadership experience, with a proven track record of leading IT functions and developing high-performing teams. Strong vendor and service management expertise, including managing MSPs, third-party technology suppliers, contracts, budgets, and commercial negotiations. Broad technical knowledge across Microsoft 365 (Entra ID, Exchange Online ...

good personality. Head of IT Permanent Monday – Friday 8am – 16:30 pm Gloucester Head of IT Job Description Manage and optimise IT service delivery by owning the MSP relationship, overseeing service levels, KPIs, incident management, vendor performance, and continuous improvement initiatives. Lead and develop the IT function …/Qualifications Extensive senior IT leadership experience, with a proven track record of leading IT functions and developing high-performing teams. Strong vendor and service management expertise, including managing MSPs, third-party technology suppliers, contracts, budgets, and commercial negotiations. Broad technical knowledge across Microsoft 365 (Entra ID, Exchange Online ...

advisor.Develop strategic technology roadmaps aligned to business objectives and future growth.Ensure customers maximise the value of iomart's managed services and technology solutions.Lead engaging service reviews, providing insights, recommendations, and clear next steps.Identify opportunities to enhance customer outcomes through cloud, security, infrastructure, and professional services solutions.Partner closely with Service Desk, Engineering, and Security teams to deliver an exceptional customer experience.Use service data and customer insights to drive continuous improvement, adoption, and retention.Champion the voice of the customer, helping shape service enhancements and innovation across Iomart.This is an opportunity to become a strategic partner to your customers ...

Service Support & Helpdesk Officer Job Type: Temporary, Full-time (Hybrid) Location: Sheffield, South Yorkshire, S1 2SH Duration: Until Mon 30/11/2026 Pay: £13.69 per hour PAYE Working Hours: 9am till 5pm Sheffield City Council are seeking a Service Support & Helpdesk Officer to provide crucial support … within their Property and Regeneration department. This role is integral to managing the Council’s extensive land and property assets and ensuring the delivery of property solutions that support service delivery, regeneration, and growth. Day-to-day of the role: Manage the Council’s operational ...

Service Experience Colleague - Leeds We are looking for a Service Experience Colleague to join a brilliant team based in Leeds. The contract is temporary with a view to becoming permanent, for the right person. The hours are 37.5 each week. This is a shift-based role based across … recent years and enjoys some of the most prestigious clients. As such, they are looking for likeminded colleagues to work alongside our existing service experience colleagues who monitor and influence the flow of customer parcels throughout the network, liaising with our third-party partners and internal business units ...

quartile cybersecurity maturity (cybersecurity function & environment at NIST CMMi level 3 and above). As a Customer Information Security Manager, you will ensure effective delivery of security management for our customer accounts, through stakeholder management, contractual compliance, contract governance and security incident management, including, support and mentoring … managers were required. You will: What youll do Customer Account Security Partnering (~ 40%) Provide key pre-sales support to the account team community. Propose service offerings and the supporting collateral and demonstrate capability to transition service offerings into live service delivery for your allocated customers Perform ...

function. This is a hands-on leadership role with real operational ownership. You will be responsible for ensuring customers receive an excellent and consistent service while making sure the function achieves agreed service levels and protects the commercial interests of the business. You will take ownership … customer service operation, leading the team, managing performance and capacity, resolving escalations and improving how the department works. What you’ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. ...

summary This post forms part of a service currently subject to a service improvement and redesign programme. Service delivery models, roles and structures will be reviewed as part of the improvement process, which may result in changes and a consultation process in line with the Trust … lead, assisting with governance processes, meeting administration, reporting, and documentation management. In addition, the post holder will provide a high-quality administrative and secretarial service to Network Managers, supporting the efficient delivery of services across the Network. About us LSCFT values diversity and inclusion, recognising that talent from ...

products, projects and client journeys, and you will have the opportunity to partner across them to improve how clients are supported.As Executive Director - Customer Service Operations Lead for J.P. Morgan Personal Investing, you will lead a client-facing servicing team supporting UK and EU investors across digital wealth, investment … products and client journeys. You will be responsible for delivering excellent service outcomes, strengthening operational controls, building colleague capability and partnering with Product, Technology, Risk, Controls and broader Operations teams to improve client experience as the business grows.Lead, coach and develop a high-performing customer service team supporting ...

Head of IT will provide strategic leadership and operational oversight of the Group's IT function, ensuring that technology infrastructure, systems, cybersecurity, IT service delivery, digital transformation and technology-enabled innovation meet the current and future needs of the organisation. The successful candidate will lead the IT team … overall leadership, management and performance of the IT function across UKMC and Unibridge Group. The role combines strategic IT leadership, infrastructure management, cybersecurity, IT service management, systems development, AI automation, digital transformation, vendor management, staff technology training and team leadership. The postholder will establish and maintain a robust, secure ...

site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site FryerMiles are delighted to be working with a leading Managed Service Provider to assist with their recruitment of a Service Desk Engineer to join their team in Orpington. The successful candidate will have … strong technical knowledge, excellent customer service skills, and a proactive approach to IT support. The successful candidate will be responsible for providing on-site technical support, resolving hardware and software issues, maintaining IT infrastructure, and ensuring a high standard of service delivery across customer sites. Key Responsibilities ...

live and work in the Durham area on our Why Join Us? - Information Page. The Role and the DepartmentNomis () is a national statistical dissemination service delivered by Durham University on behalf of the Office for National Statistics (ONS). It provides access to major official statistics on population, society … labour market, and is used extensively by government departments, local authorities, researchers, academic institutions and other organisations across the UK.The service supports a range of high-profile datasets and provides a trusted route to detailed statistical information used in analysis, planning and decision-making. Joining the Nomis team offers ...

Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also … build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients. Why join KPMG as Lead Software Engineer? You will be a hands-on lead of a team of Software and Quality Assurance Engineers working across a variety ...

Engineering department is made up of Product Owners, Business Analysts, multi-disciplinary Engineering teams (approximately 160 Software, QA and Cloud Operations engineers) and IT Service delivery professionals working on a large portfolio of systems used to improve productivity and solve key business problems across Tax & Legal. We also … build cutting edge web portals for clients to interact with KPMG, maximising collaboration and ensuring seamless delivery of information to our clients. Why join KPMG as Lead Software Engineer? You will be a hands-on lead of a team of Software and Quality Assurance Engineers working across a variety ...

benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly … breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. ...

innovative digital transformation solutions to enterprise clients worldwide. Our award-winning ServiceNow practice works with organisations across multiple industries, helping them modernise operations, improve service delivery and maximise the value of the ServiceNow platform. Job Summary We are looking for an experienced ServiceNow Technical Consultant with strong expertise … CMDB, Discovery, Service Mapping and Event Management to join our growing ServiceNow practice. You will play a key role in designing, developing and implementing scalable ServiceNow solutions that provide accurate service visibility, operational insight and automation for enterprise customers. Working alongside Solution Architects, Business Analysts and Project Managers ...