351 to 375 of 682 Service Delivery Jobs

looking for an experienced MS Dynamics 365 HR Functional Consultant to support the delivery and optimisation of HR solutions within the Dynamics 365 ecosystem. This role focuses on configuring, customising, and enhancing D365 HR modules while working closely with stakeholders to translate business requirements into effective system solutions. … migration, system integration, and functional testing activities Provide ongoing system support, optimisation, and continuous improvement Collaborate with stakeholders to enhance employee experience and HR service delivery Ensure alignment with HR best practices and regulatory requirements What we are looking for: Strong experience as a Dynamics 365 HR Functional ...

delivers value to clients. You won’t just be managing change—you’ll be shaping it. Importantly, this role combines end-to-end project delivery with hands-on change management—ideal for someone who enjoys owning the full lifecycle, from initial scoping through to embedding and adoption. Key Projects … improve collaboration, communication, and efficiency. Cloud Transformation Lead the transition of contract management and documentation into cloud-based solutions, improving accessibility, security, and scalability. Service & Operational Improvement Work closely with legal and business teams to review and enhance service delivery—identifying opportunities to improve efficiency, profitability ...

change control processes, including drafting and negotiating Contract Change Notices (CCNs) and amendments Evaluate the commercial and financial implications of scope changes, variations, and service adjustments Partner with finance teams to ensure accurate reflection of contractual changes in revenue, cost, and margin (P&L impact) Act as the commercial … throughout the contract term Provide commercial insight and challenge to stakeholders on pricing strategy, cost recovery, and margin optimisation Work closely with operational and delivery teams to ensure contractual commitments align with service delivery and financial performance Drive improvements in contract governance, change management processes, and commercial ...

active security clearance or be eligible for security clearance for this role About the Company T2M are currently working with an award-winning managed service who recently have won another contract are now looking to build a new security cleared services team which includes 2nd and 3rd line engineers … your boxes They’ve more than doubled their seat count in the last 6 months, another MOD contract win and a track record in delivery across midmarket and enterprise. Things are moving quickly, as will the responsibilities, promotional and personal development opportunities. You’ll be someone that’s excited ...

organisational risk posture. Shape and continually evolve the long‐term digital, data and technology strategy, ensuring it enables large‐scale transformation, efficiency, resilience and service redesign. Lead the organisation‐wide digital investment portfolio, ensuring coherence, ROI and alignment with corporate objectives. System‐Level Leadership & Cross‐Boundary Impact Provide strong … system leadership across a multi‐agency ecosystem, influencing and enabling shared strategies, interoperable platforms and integrated delivery models across partners. Lead and/or act as Senior Responsible Officer (SRO) for major multi‐organisation digital and data programmes with significant financial, operational and user impact. Represent the organisation ...

opportunity for an ERP Functional Support Manager to join our team. The ERP Functional Support Manager will have overall responsibility for the functional effective delivery, maintenance and continuous improvement of our Enterprise Resource Planning system, delivered as a service using the Oracle Fusion platform. This role will ensure … functions, with a recognised accountancy qualification (fully or part qualified) advantageous. Proven experience leading, developing and motivating high-performing teams, with clear accountability for service delivery, performance management and stakeholder engagement. Demonstrable experience in business process improvement and business process engineering, alongside IT change management and delivering client ...

opportunity for an ERP Functional Support Manager to join our team. The ERP Functional Support Manager will have overall responsibility for the functional effective delivery, maintenance and continuous improvement of our Enterprise Resource Planning system, delivered as a service using the Oracle Fusion platform. This role will ensure … functions, with a recognised accountancy qualification (fully or part qualified) advantageous. Proven experience leading, developing and motivating high-performing teams, with clear accountability for service delivery, performance management and stakeholder engagement. Demonstrable experience in business process improvement and business process engineering, alongside IT change management and delivering client ...

opportunity for an ERP Functional Support Manager to join our team. The ERP Functional Support Manager will have overall responsibility for the functional effective delivery, maintenance and continuous improvement of our Enterprise Resource Planning system, delivered as a service using the Oracle Fusion platform. This role will ensure … functions, with a recognised accountancy qualification (fully or part qualified) advantageous. Proven experience leading, developing and motivating high-performing teams, with clear accountability for service delivery, performance management and stakeholder engagement. Demonstrable experience in business process improvement and business process engineering, alongside IT change management and delivering client ...

opportunity for an ERP Functional Support Manager to join our team. The ERP Functional Support Manager will have overall responsibility for the functional effective delivery, maintenance and continuous improvement of our Enterprise Resource Planning system, delivered as a service using the Oracle Fusion platform. This role will ensure … functions, with a recognised accountancy qualification (fully or part qualified) advantageous. Proven experience leading, developing and motivating high-performing teams, with clear accountability for service delivery, performance management and stakeholder engagement. Demonstrable experience in business process improvement and business process engineering, alongside IT change management and delivering client ...

opportunity for an ERP Functional Support Manager to join our team. The ERP Functional Support Manager will have overall responsibility for the functional effective delivery, maintenance and continuous improvement of our Enterprise Resource Planning system, delivered as a service using the Oracle Fusion platform. This role will ensure … functions, with a recognised accountancy qualification (fully or part qualified) advantageous. Proven experience leading, developing and motivating high-performing teams, with clear accountability for service delivery, performance management and stakeholder engagement. Demonstrable experience in business process improvement and business process engineering, alongside IT change management and delivering client ...

trusted technical advisor for our customer. This role is ideal for someone passionate about cloud-first strategy, Azure migration, managed cloud services, and continuous service improvement within a modern managed services environment. This position plays a critical role in helping our customer transition, optimise, and operate Azure-based platforms … PaaS, and hybrid environments, within a managed services framework. Lead and support Azure migration initiatives , including assessment, planning, execution, and post-migration optimisation. Drive service improvement through cloud optimisation, cost management (FinOps), automation, and modernisation initiatives . Ensure all infrastructure and Azure cloud services are secure, resilient, compliant ...

role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape. Role Profile To design and support the delivery of scalable, user-centred solutions on the Microsoft Dynamics 365 Customer Engagement (CE) platform, aligned to ICAEW's strategic goals. This role plays … over-customisation. * Ensure solutions are user-centric, maintainable, and built to meet ICAEW's business process needs across functions such as membership, sales, customer service, and marketing. * Provide architectural oversight across the Dynamics CE lifecycle, ensuring compliance with solution design, security models, and integration standards. * Work closely with business ...

office-based with flexible & hybrid working 25 days holiday plus 8 statutory bank holidays Company Pension Additional benefits including Westfield Heath, Death in Service and Tusker Volunteering Day Free onsite parking Free refreshments Training & development as required Shared rewards Team social events About Think Eleven Limited, Part … specialists • Set performance goals, conduct reviews, and support professional development • Allocate resources effectively across projects • Oversee end-to-end implementation projects from planning to delivery • Ensure timelines, budgets, and deliverables are met • Identify risks and implement mitigation strategies • Act as a senior point of contact for clients during implementations ...

Your new company This organisation is a well-established and highly regarded education-focused managed service provider, working in close partnership with schools, academies and multi-academy trusts. It delivers reliable, high-quality digital and technology services that enable educational institutions to operate securely, efficiently and with confidence.Operating across … responsibilities and the operational pressures faced by schools and trusts. The organisation is values-driven and relationship-led, prioritising long-term partnerships over transactional service delivery, and they work collaboratively with leaders and staff to design practical, sustainable digital solutions that genuinely support teaching, learning and operational effectiveness. ...

networks. Configure and manage firewalls, routers, and secure connectivity to third-party systems. Drive IT projects from planning to rollout, ensuring deadlines, quality, and service standards are met. Troubleshoot network infrastructure issues for users of all technical levels. Work closely with the Senior Cyber Security Engineer to maintain … environment. Develop automated monitoring and alerting systems to improve performance. Act as a point of escalation for complex IT issues and support the Service Desk. Stay up-to-date with technology trends to continuously improve our IT services. What Were Looking For Essential: Strong experience with network switching, routing ...

next Customer Success Manager, leading a high performing team and shaping the customer experience strategy. You ll lead a team of 15 Customer Success & Service professionals, ensuring customers receive exceptional support and long term value. Working closely with senior leadership, you ll play a key role in improving customer … identifying opportunities for growth. About the Role Leading, coaching, and developing a high performing Customer Success team Driving customer satisfaction and retention through excellent service delivery Managing customer escalations and ensuring timely, effective resolutions Identifying upsell and cross sell opportunities to support revenue growth Monitoring team performance against ...

Service & Operations Lead Trafford Park On-site £40,000 + benefits Career-defining opportunity Ready to step up from 2nd line into something bigger? This is not your typical support role. It is your chance to lead, shape and transform IT service delivery in a growing, multi ...

cloud-based solutions Lead the Microsoft-first technology roadmap, embedding Microsoft 365, Entra ID, Intune and wider Microsoft services Modernise infrastructure, systems and service delivery Provide strategic guidance to SLT Oversee IT operations and transformation projects, ensuring robust delivery across classrooms, business systems and school-wide digital ...

incidents across various systems Manage incidents through to resolution in collaboration with third-party vendors. Maintain accurate and up-to-date records across all service management tools. Schedule and coordinate engineering visits, ensuring optimal resource allocation. Liaise with customers and stakeholders to provide timely updates and support. Essential Skills … Experience Proven experience in incident resolution and/or secure IT infrastructure management Strong background in customer service Confident in diary management and coordinating field-based teams Experience working with third-party suppliers and service providers Proficient in Microsoft Office (Excel, Outlook, Word, etc.) Why Join ...

Director , you will oversee a multi‐disciplinary team of 13 covering infrastructure, networking, systems administration, end‐user computing, application development, and service delivery. You will ensure our systems are secure, scalable, and high‐performing – while driving innovation and alignment with business goals. This is an opportunity to influence … internal IT strategy aligned with business and HP technology standards. Lead technology modernisation initiatives – from cloud adoption to network optimisation. Oversee IT operations and service delivery across multiple UK and European sites. Manage budgets, vendors, and performance metrics to ensure operational excellence. Champion cybersecurity, compliance (ISO 27001, GDPR ...

with a Reporting & Systems Manager, you'll act as a key link between systems, data outputs and business users. Key responsibilities include: Supporting the delivery of system enhancements aligned to brand and commercial strategy Day-to-day management of system requirements, configuration and access Analysing user feedback and translating … this into practical system improvements Coordinating with technology teams and third-party providers to track upgrades and service delivery Producing accurate reporting and maintaining service level feedback Supporting business cases and managing low-impact business change activity About you: Experience in a systems, data, reporting or business ...

will play a key role in ensuring the smooth day-to-day running of IT services while working closely with an external Managed Service Provider (MSP). Working alongside the IT Manager and MSP, you will act as the primary on-site IT contact, supporting users, coordinating requests … asset registers, ensuring accuracy across systems, equipment, and procedures Act as a liaison between the business, MSP, and external suppliers, supporting communication and service delivery Support routine IT operations such as software rollouts, system updates, and device refreshes Assist with small IT improvement initiatives, system changes, and rollout ...

system performance, capacity, and availability, escalating issues where appropriate Support backup, recovery, and replication processes Work closely with senior SAP specialists, infrastructure teams, and service management functions Assist with audits, documentation, and adherence to ITIL processes and security standards Produce and maintain clear technical documentation and operational runbooks Experience … these skills) Strong troubleshooting mindset and willingness to learn Good communication skills, with the ability to explain technical issues clearly Familiarity with ITIL-based service delivery and change management Desirable Experience Experience supporting or contributing to SAP ECC 6 to SAP S/4HANA migrations (highly desirable ...

support the Head of IT in delivering reliable IT operations across race days, events, and day-to-day business. Youll guide the team, shape service delivery, and act as deputy when neededbut youll also be ready to step in, solve problems, and keep things running when it matters … What Youll Do Lead engineer rotas and ensure seamless 24/7 support Be on-site for key race days and events, driving IT delivery Oversee helpdesk performance, assets, and service standards Coordinate projects and support new system rollouts Maintain clear processes, documentation, and best practice Manage suppliers ...

supporting 120+ businesses across the UK. We're growing fast and looking for a Helpdesk Team Lead to own our support desk and drive service delivery to the next level. This is a player-manager position. You'll lead a team of 3-4 engineers … response times, resolution rates, and CSAT Drive continuous improvement across helpdesk processes and documentation Handle client escalations professionally and to a high standard Support delivery of our managed cybersecurity stack across the client base Qualifications 3+ years in 2nd line IT support, ideally within an MSP environment Previous experience ...