451 to 475 of 2,892 Service Delivery Jobs

About the job you’re consideringThe SIAM Availability Analyst will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. The role is outcome-focused, ensuring services remain resilient, available, and aligned to business requirements while driving proactive improvement, reducing service … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your roleOwn the Availability Management process across a multi-supplier environment, ensuring services meet agreed availability and resilience requirements.Monitor, analyse, and report on service ...

across the globe. This structure helps enable knowledge-sharing across categories and regions, streamlining efforts in seeking innovative suppliers that can provide exceptional client service to maximize SCS’s value for the EY organization and the world's supply chain. A key component of SCS is Global Procurement, whose … reporting. Successfully leading negotiations for global and regional deals meeting the timelines, scope, and requirements agreed with key stakeholders. Working with senior EYT and Service Line stakeholders to help develop a category strategy which supports the overall global technology strategy. Supporting the broader Technology Sourcing team Manage full lifecycle ...

Role Are you passionate about delivering exceptional IT support, leading high-performing teams, and ensuring outstanding customer experiences? We're looking for an experienced Service Desk Manager to oversee the day-to-day operations of a busy service desk, managing and developing a team of first and second … line support professionals. You'll play a pivotal role in driving service excellence, improving processes, and ensuring Service Level Agreements (SLAs) are consistently achieved. Working closely with clients and internal stakeholders, you'll identify opportunities to enhance service delivery, implement best practices, and help shape ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk & Support ...

advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested*** The Service Support Officer plays a key role within the Digital Technology Services function, supporting the delivery, maintenance, and continuous improvement of the Trust … application support, ensuring systems are reliable, accessible, and aligned to operational and clinical needs. The role is responsible for triaging and resolving incidents, managing service requests, and administering system access in line with governance requirements. It acts as a central point of coordination between end users, technical teams ...

Security Practice Lead to help build and mature our clients security services capability. The role spans three areas: defining and developing our security service portfolio, delivering those services to clients with consistency and quality, and supporting the sales team to win security business. This is a hands-on, practitioner … level role with genuine influence over the direction of our security practice. You will work closely with delivery, sales, and pre-sales to ensure security is embedded across everything we take to market. What You Will Do Security Portfolio Development Support the definition and development of Espria's Security ...

Team Leader - IT Service Desk Location London Business Area Engineering and CTO Ref # 10054201 Description & Requirements The Role We’re looking for a London based Team Leader to lead our EMEA Service Desk, within Employee Technology Support. You will own team performance, development, service delivery … prevent repeat issues. You will work as part of one ETS team, partnering across Support, Engineering, Infrastructure and Product to improve tools, processes and service outcomes. We’ll Trust You To Lead, coach and develop a highperforming Service Desk team, creating shared accountability and continuous learning Manage workload ...

impact? As our IT Operations Manager, you'll lead the day-to-day management of our 2nd and 3rd Line Support teams, ensuring the delivery of a reliable, efficient and customer-focused IT service across the business. You'll play a key role in maintaining service performance … while driving continuous improvement across our IT operations. You'll help shape and develop a growing IT Operations function, setting clear performance standards, monitoring service delivery and empowering your team to deliver exceptional support. Working closely with colleagues across Technology, including projects, platforms, data engineering and data science ...

summary The FDS Coordinator will actively manage the administrative processes attached to suspected prostate cancer patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high-quality administration service, a positive patient experience, and excellent customer service. Provide … efficient and effective administrative service to a multidisciplinary team. Actively manage administrative processes and coordinate care associated with patient pathways, including validation, bookings and solving queries that arise. Ensure access and quality targets are met, identifying potential delays and escalating this to the operational management team. Provide patients with ...

reaches of space theres no limit to where a career at our client could take you. Role description A Graduate Project Manager supports the delivery of business and technical projects by working with experienced Programme Managers, Service Delivery Managers, and Project Control professionals. Core duties Youll gain … exposure across the full project lifecycle, contributing to planning, control, and assurance. Roles may include Project Management Office support, Portfolio Management, and Service Delivery. Youll help set up, deliver and close projects, including managing finances and assist with governance and reporting. Youll also support senior managers, track risks ...

About the job you're considering The SIAM Availability Analyst will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. The role is outcome-focused, ensuring services remain resilient, available, and aligned to business requirements while driving proactive improvement, reducing … service disruption, and enhancing the end-user experience through effective supplier management and data-driven insights. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client ...

management, and continuous improvement of IT services across all campuses. The postholder will lead and manage IT Coordinators across three campuses, ensuring consistent service delivery, robust infrastructure, and a high-quality digital experience for students and staff. The IT Manager will also play a key role in planning … develop IT Coordinators across all campuses, providing clear direction, coaching, performance management, and professional development. Set priorities, allocate workloads, and ensure consistent IT service standards across campuses. Foster a customer-focused IT culture that delivers timely, friendly, and effective support to students and staff. Act as escalation point ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

behind every successful restaurant is reliable technology that keeps our teams connected and our customers happy. We're looking for an experienced IT Operations & Service Manager to take ownership of IT service delivery across our nationwide restaurant estate and Support Office. This is a hands‐on role … closely with the Head of IT, you'll help ensure our restaurants stay operational, our systems remain reliable and our technology partners deliver the service our teams need. What You'll Be Doing Owning day-to-day IT service delivery across restaurants and the Support Office Managing ...

Mitel Networks in the United Kingdom is looking for a Service Delivery Manager to ensure the effective delivery of contracted services. The role focuses on managing service performance, leading service reviews, and driving continuous improvement. The ideal candidate will have a customer-centric mindset ...

looking for a London based Team Leader to lead our EMEA Service Desk, within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistent, high-quality employee experience. You will combine strong people leadership with technical and operational expertise , demonstrating … prevent repeat issues. You will work as part of one ETS team, partnering across Support, Engineering, Infrastructure and Product to improve tools, processes and service outcomes. We’ll Trust You To Lead, coach and develop a high performing Service Desk team, creating shared accountability and continuous learning Manage ...

Select how often (in days) to receive an alert: Delivery Manager (End User Computing) Location: UK - Nottingham | Job-ID: 220010 | Contract type: Standard | Business Unit: Information Technology Life on the team Location: Nottingham Full-time Office based ( Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY … UNDERTAKE Team/Service Overview The Evergreen service is Computacenter's solution which helps customers ensure their End User devices are compliant for technical and patch support from Microsoft. We achieve this by maintaining supported Operating System and Office Build versions via a periodic cycle of deployment upgrades. ...

summary The Chlamydia Screening Programme is part of the Sexual Health and Contraception services (SHAC) in Brighton and Hove. The service isoperatingfrom 3 hubs, with outreach to other parts of the city. Working as part of a team to deliver the highest standards of administrative support for patients … through data with use of patient management systems and spread sheets. The post holder will oversee administrative staff and patient management processes for the delivery, inputting and communication of home test kits and results. Main duties of the job Toassistwith patient data collection by the development of databases ...

party suppliers and internal teams are technically sound and integrate coherently into the target architecture. You will work closely with senior leaders, programme and service delivery teams, business stakeholders and solution partners. You will be expected to operate credibly and independently, exercise sound judgement on complex or contentious … across change initiatives, assessing conceptual, logical and solution architecture artefacts produced by third parties and internal teams. Work with Technology, business stakeholders, programme management, Service Delivery and third-party suppliers to define pragmatic, cost-effective and workable solutions. Maintain and improve architecture standards, principles, repositories, assurance processes ...

About the job you’re consideringThe SIAM Service Asset and Configuration Management (SACM) Manager is accountable for leading and governing the end-to-end Service Asset and Configuration Management process across a complex multi-supplier environment. The role is outcome-focused, ensuring that asset and configuration information … accurate, reliable, and effectively managed throughout its lifecycle to support service delivery, operational decision-making, and risk management. The SACM Manager will provide strategic oversight of the CMDB and asset management practices, drive cross-supplier compliance with SACM policies and standards, and ensure configuration data integrity across ...

Customer Service CRM Product Owner Global Consumer Technology Business | London or Cork | Hybrid Are you a Customer Service Product Owner who understands both the contact-centre environment and the technology that powers it? We are working with a global consumer technology business on an exciting opportunity to take … ownership of its Customer Service CRM and CX technology roadmap. This is a strategic role within the Digital Office, with responsibility for shaping the technology that supports customer interactions globally. You'll sit at the intersection of Customer Service, CRM technology, Product Management and Digital Transformation , working closely ...

customer success, acting as trusted technical advisors who help customers overcome challenges, maximise the value of our platforms and ensure a consistently high-quality service experience. Job Description Key Responsibilities Apply deep knowledge of CTS services and customer integrations to investigate, troubleshoot and resolve complex or high-priority incidents … from support cases and contribute to the continuous improvement of team documentation, knowledge bases and operational processes. Highlight recurring customer issues, product gaps and service deficiencies to Service Delivery, Product Management and Engineering teams to drive product and platform improvements. Lead and support operational readiness activities ...

SuccessFactors Service LeadLocation: Oxford - Hybrid (2 days onsite per week)We are looking for an experienced SAP SuccessFactors Service Lead to lead service delivery, solution governance and continuous improvement across a global SuccessFactors environment. Key Responsibilities: Lead end-to-end SuccessFactors service delivery, including …/Integration Suite, Integration Centre, OData and Compound Employee API.Govern testing, releases, deployments and production support. Lead global functional, technical and business stakeholders. Drive service improvement, issue resolution and platform stability. Key Requirements: Strong experience leading SAP SuccessFactors services or programmes. Broad knowledge across multiple modules, including Employee Central ...

conflict here. Fast growth, high standards, real impact. If that sounds like your kind of place, keep reading. About the Role The Service Desk Manager plays a critical role in leading the effective operation of our service desk team and ensuring we consistently deliver an excellent customer experience. … agreed KPIs and SLAs, driving positive customer outcomes, and maintaining high standards across customer communications, ticket notes and time entries. Working closely with other service leaders, you will help create joined-up, collaborative and consistent service delivery across all service teams. This is an opportunity ...

online is seeking an Operations Manager/Service Delivery Manager to lead high-performing teams through major transformation. You will translate strategic priorities into practical plans, coach managers, and drive service improvement while ensuring delivery against KPIs. The role emphasizes data-informed decisions, continuous improvement ...