451 to 475 of 833 Service Delivery Jobs

deliver measurable business value. The Opportunity You’ll play a key role in defining and winning strategic ServiceNow engagements, working alongside sales, consulting and delivery teams to create compelling solutions for enterprise clients. From early discovery and client workshops through to executive presentations, proposals and solution design … services environment. Strong pre-sales, solution design and solutioning experience, with a track record of shaping and winning complex enterprise engagements. Deep ServiceNow HR Service Delivery (HRSD) experience, with the ability to design employee experience solutions, optimise HR service processes and advise clients on maximising the value ...

driven, and designed around the needs of staff and leaders. Key responsibilities include: Leading a complex portfolio of transformation programmes from design through to delivery Developing and delivering a Digital & AI transformation roadmap aligned to organisational priorities Driving adoption of digital self-service, workflow automation, and AI-supported … data, and ideally AI-enabled solutions Effective stakeholder engagement skills, with the ability to influence at senior levels and navigate complexity Proven programme governance, delivery, and benefits realisation expertise High resilience and the ability to lead through ambiguity and change A strong ethical mindset, particularly in relation to data ...

traditional account management role, nor is it simply a sales position. The role sits at the intersection of strategy, innovation, technology, commercial development and service delivery, helping to turn our client into a scalable, data-enabled workplace solutions business. You will be both visionary and practical. You will … Work Scheme Free Staff Parking 25 days holiday Dress Down Fridays smart casual Staff Referral Scheme Eye care vouchers Pension contributions after 3 months service Life insurance Electric car salary sacrifice scheme Key responsibilities You will lead the development and commercial growth for our client as a distinct service ...

Personal Division (Assistant Secretary) Office of the Revenue Commissioners Job Summary Personal Division is responsible within Revenue for the management and development of service and compliance functions for a very large and diverse customer base comprising approximately 3 million PAYE employees, 1.9 million residential property owners (Local Property … Bodies. The Division also has responsibility for certain large-scale national functions including Stamp Duty, Capital Acquisitions Tax, Capital Gains Tax and related customer service, and the operation of Revenue's National VRT Service and Central Register of Beneficial Ownership of Trusts. The Division currently has 6 Principal ...

join their team as an OAT Quality Engineer. This is an exciting opportunity to work on critical projects within a dynamic environment, supporting service management and operational testing. What you'll be doing: * Designing and executing operational acceptance test activities to ensure system readiness and performance * Supporting service management and operational processes to optimise service delivery * Conducting technical testing of AWS-hosted applications to verify functionality and resilience * Utilising monitoring tools such as Splunk, Dynatrace, New Relic, and Elastic Stack to analyse system performance and identify issues * Assisting with system administration tasks, including scripting with ...

most recognised Security Providers in Northamptonshire. In addition to the electronics side of the business we are well known for our high service standards in the delivery of Key Holding, Response, Mobile Patrols and Guarding. We are experiencing unprecedented levels of expansion and so a need to further … pleased to announce we are accepting applications for a further Security Systems Engineer to join the business. As a company we primarily focus our service delivery upon the following Manufacturers: Xtralis Adpro, Optex, GJD, Toa, Ajax, Plena, HIK Vision, Pelco, Eaton/Scantronic, Pyronix, Galaxy, Texecom, Visonic, Paxton ...

deliver measurable business value. The Opportunity You'll play a key role in defining and winning strategic ServiceNow engagements, working alongside sales, consulting and delivery teams to create compelling solutions for enterprise clients. From early discovery and client workshops through to executive presentations, proposals and solution design … Strong pre-sales, solution design and solutioning experience , with a track record of shaping and winning complex enterprise engagements. * Key Requirement: Deep ServiceNow HR Service Delivery (HRSD) experience , with the ability to design employee experience solutions, optimise HR service processes and advise clients on maximising platform value. ...

housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents … night shifts (8.30PM - 8.30AM) on a rota basis. What we are looking for A confident and professional communicator who can provide excellent customer service to -residents and visitors and handle feedback and concerns in a positive and proactive manner. You will also be able to demonstrate these skills: Essential ...

Manager Location : Woking area (office-based) Salary : £36,000£46,000 per year Job Type : Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys … youll be doing Build strong, long-term relationships with a portfolio of client accounts Act as the main non-technical point of contact for service experience and engagement Own the client onboarding journey, ensuring a smooth and well-coordinated transition into managed services Ensure clients clearly understand their services ...

play a key role in strengthening how we identify, assess and manage risk across the business. Working closely with senior leaders, operational teams and delivery partners, you'll help embed best practice risk management and support confident, informed decision making that protects essential services for millions of customers. What … doing as a Asset Risk Business Partner Partnering with teams across Operations, Asset Planning, Engineering and Capital Delivery to identify and assess risks to service delivery, ensuring effective mitigation plans are in place. Supporting and contributing to monthly risk reviews, providing technical challenge and insight to senior ...

Role: 111 Contact Centre Team Manager £34,188 per annum We are seeking an experienced and proactive Operational Team Manager to oversee real-time service delivery within our busy Integrated Urgent Care (IUC) contact centre. Leading a multidisciplinary team of Health Advisors and Clinical Advisors, you will … achieved in a fast-paced, patient-focused environment. As a key operational leader, you will monitor demand, manage workforce deployment, and respond to changing service requirements throughout the day to maintain service continuity and performance. Working closely with Team Managers, Continuous Quality Improvement (CQI) teams, and national operational ...

exciting journey until March 2027, with opportunities to shape the future of finance technology. What You'll Do: Lead the analysis, design, and delivery of innovative solutions for the Finance & Risk Regulatory Reporting function. Collaborate with a dynamic team to implement essential solutions across EMEA. Develop and evolve … FinReg IT Platforms delivery strategy in response to regulatory and audit requests. Manage stakeholder relationships with Regulatory Reporting process owners across various functions. Support the Finance function by delivering timely and effective solutions. What We’re Looking For: To thrive in this role, you’ll need: Experience: Extensive experience ...

exciting journey until March 2027, with opportunities to shape the future of finance technology. What You'll Do: Lead the analysis, design, and delivery of innovative solutions for the Finance & Risk Regulatory Reporting function. Collaborate with a dynamic team to implement essential solutions across EMEA. Develop and evolve … FinReg IT Platforms delivery strategy in response to regulatory and audit requests. Manage stakeholder relationships with Regulatory Reporting process owners across various functions. Support the Finance function by delivering timely and effective solutions. What We're Looking For: To thrive in this role, you'll need: Experience: Extensive experience ...

model with a minimum of two office days per week. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … residents, communities, and frontline operations. Your insights and expertise will shape decision making, improve control maturity, and contribute to a safer, more resilient public service environment. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Strong ...

Deskside Desktop Support - 6 months initially - London 5 days onsite £140 per day inside Service Delivery & Desktop Support Provide on-site desktop support for end users. Deliver desk-side support during business hours. Take end-to-end ownership of incidents and service requests to ensure timely resolution. … Coordinate with cross-functional IT teams for issue resolution. Support user onboarding, including device setup and account provisioning. Manage incidents and service requests using ITSM tools (e.g., ServiceNow) Ensure accurate ticket logging, categorisation, and resolution tracking. Adhere to SLAs and follow ITIL-based processes. Prioritise and resolve issues based ...

Customer Experience Officer to join the IT & Digital Customer and Partnerships team. In this customer-focused role, you will provide application and service support for Management Information Systems used by schools and other supported customers, ensuring a high-quality experience from initial contact through to resolution. This … excellent opportunity for an experienced customer service or IT support professional who enjoys solving problems, managing customer expectations, and delivering exceptional service in a fast-paced environment. Key Responsibilities Provide first-line support for customers via telephone, email and service management tools. Log, investigate and resolve incidents ...

role: Reporting to the Chief Operating Officer and working closely with senior leaders and stakeholders across the GDC, you will provide focused support and delivery expertise during an important period of transformation. Your immediate priority will be to support the transformation of our Fitness to Practise (FtP) operations. … prioritised. - Develop recommendations and an initial roadmap for future transformation and improvement activity. - Work collaboratively with colleagues across change, programme management, business analysis, service design, digital and operational teams. - Provide constructive challenge and bring pace, structure and momentum to the work. - Ensure senior leaders have a clear understanding ...

activities across multiple client environments. You will ensure that engineers, equipment, suppliers, and client requirements are aligned to deliver services within agreed timescales and service levels. You will act as a central point of coordination, proactively managing schedules, identifying potential delays, and ensuring work progresses smoothly from request … Excellent written and verbal communication skills. Strong Microsoft Office skills, particularly Outlook, Excel, and Word. Previous experience in scheduling, resource planning, coordination, logistics, or service delivery environments. The ability to work effectively within a fast-moving operational team. Experience using service management, scheduling, or workforce planning systems ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role First-line and Second-line software and hardware support (PC’s, laptops, peripherals, printers) Building, configuring and troubleshoot desktop and laptop … connections Installation of encryption software and carrying out the challenge/response process as required Close liaison with other internal resolver groups to ensure service delivery meets customer requirements Working within business and security frameworks (ITIL, JSP, IMM) You can bring your whole self to work. At Capgemini ...

make an impact that matters through challenging projects that demand innovation, collaboration, and thought leadership. Play a strategic role in transforming business and technology delivery through AI-first engineering practices. Shape the adoption of AI across software development, IT service delivery, and business transformation programmes. Lead innovation … engineering practices across enterprise environments. You will combine deep technical expertise, strategic thinking, and business acumen to transform traditional development approaches through AI-augmented delivery models. Working closely with business leaders, architects, and engineering teams, you will identify transformation opportunities, define adoption roadmaps, and drive measurable outcomes through ...

wider NHS system. The successful candidate will play a pivotal role in shaping the future Property & Facilities Management operating model while supporting the delivery of the Trust's contribution to the New Hospital Programme (NHP). The Role You will lead the strategic transformation of Property & Facilities Management services … requirements of a new, digitally enabled healthcare estate. The role sits at the centre of a complex governance structure, engaging with programme boards, delivery groups, clinical and operational workstreams, Property & FM leadership teams, and national New Hospital Programme representatives. Key Responsibilities Lead all Property & Facilities Management (P&FM) matters ...

About us Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations … join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting. You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites ...

carry out inspections, fault finding, blockage clearance, repairs and CCTV surveys while ensuring all work is completed safely, compliantly and in line with contractual service levels. Working closely with clients, helpdesk teams and contract management, you'll ensure excellent service delivery whilst identifying opportunities for remedial works … inspections. Repair drainage systems, pipework and chambers. Undertake minor excavation and remedial drainage works. Inspect above and below ground drainage assets. Produce detailed service reports and recommendations. Prepare quotations for remedial works where required. Maintain accurate service records using CAFM systems. Ensure compliance with Health & Safety legislation ...

advanced forecasting, staffing optimization, capacity planning, Genesys Cloud WFM local administration, and operational performance analysis to ensure alignment between member demand, staffing strategies, and service delivery objectives. This position acts as a strategic partner to Experience Center leadership by identifying operational trends, recommending workforce optimization opportunities, improving forecasting … historical trends, seasonality, campaign impacts, and operational drivers to improve forecast accuracy. 3. Support staffing models and capacity plans to align workforce requirements with service level objectives. 4. Provide scenario modeling and "what-if" analysis to support operational decision-making. 5. Monitor forecast variances and recommend corrective actions. 6. ...

play a key role in improving health outcomes for the residents of Leasowe. You will work alongside an experienced multidisciplinary team, contributing to the delivery of holistic care and promoting health and wellbeing across our patient population. This is a fantastic opportunity to join a collaborative, friendly team where … supported. Main duties of the job The Care Navigator plays a vital frontline role within the practice, supporting patients to access the right service, professional, or support at the right time. The post holder will provide a professional, efficient, and compassionate reception and administrative service. The Care Navigator will ...