Service Manager - Retail (MAT Cover)
- Location
- London, United Kingdom
teams. What you will be doing: Act as the primary point of contact for all client queries and escalations Maintain acomprehensiveunderstanding of each clients business, objectives, andneeds Liaise with internal teams to resolve operational issues quickly and prevent recurringpain points Drive process improvement and efficiency internally and with … client programs Lead on commercials within Change Requests to ensure revenue targets are being met Ensure customer satisfaction activity is in line with the business objectives Strong collaboration to enhanceeffective working within internal departments, external partners and suppliers Assist thesalesteam with information for RFPs and client growth opportunities Oversee ...