Period
to 20 November 2017

The median contractor rate for a Technical Support Engineer was £350 per day in advertised job vacancies in London during the 6 months to 20 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Technical Support Engineer
England > London
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 603 605 579
Rank change year-on-year +2 -26 +26
Contract jobs requiring a Technical Support Engineer 29 11 39
As % of all contract IT jobs advertised in London 0.062% 0.025% 0.083%
As % of the Job Titles category 0.066% 0.026% 0.088%
Number of daily rates quoted 21 7 29
London median daily rate £350 £380 £230
Median daily rate % change year-on-year -7.89% +65.22% +27.87%
10th Percentile £133 £377 £155
90th Percentile £434 £382 £395
England median daily rate £255 £325 £230
% change year-on-year -21.54% +41.30% +15.00%
Number of hourly rates quoted 3 1 2
London median hourly rate £20.00 £31.50 £20.00
Median hourly rate % change year-on-year -36.51% +57.50% +15.94%
England median hourly rate £14.28 £15.50 £15.75
% change year-on-year -7.90% -1.59% +1.61%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
London
Contract vacancies in London with a recognized job title 44252 42345 44555
% of contract IT jobs with a recognized job title 94.83% 94.99% 95.01%
Number of daily rates quoted 32037 30120 31401
London median daily rate £493 £460 £450
Median daily rate % change year-on-year +7.07% +2.22% +5.88%
10th Percentile £300 £288 £268
90th Percentile £663 £638 £638
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 548 553 693
London median hourly rate £20.22 £19.62 £19.00
Median hourly rate % change year-on-year +3.07% +3.24% +8.57%
10th Percentile £12.35 £11.50 £11.25
90th Percentile £47.83 £50.00 £48.57
England median hourly rate £18.69 £18.50 £18.00
% change year-on-year +1.00% +2.78% +9.09%

Technical Support Engineer
Job Vacancy Trend in London

Job postings that featured Technical Support Engineer in the job title as a percentage of all IT jobs advertised in London.

Job vacancy trend for Technical Support Engineer in London

Technical Support Engineer
Contractor Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Technical Support Engineer in London.

Contractor daily rate trend for Technical Support Engineer in London

Technical Support Engineer
Contractor Daily Rate Histogram in London

The daily rate distribution of IT jobs citing Technical Support Engineer in London over the 6 months to 20 November 2017.

Contractor daily rate histogram for Technical Support Engineer in London

Technical Support Engineer
Contractor Hourly Rate Trend in London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Technical Support Engineer in London.

Contractor hourly rate trend for Technical Support Engineer in London

Technical Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Engineer within the London region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Central London -6 9 £380 - 2
West London -7 1 £240 -
South London - 1 £250 -
Technical Support Engineer
England

Technical Support Engineer Skill Set
Top 30 Co-occurring IT Skills in London

For the 6 months to 20 November 2017, Technical Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Technical Support Engineer in the job title.

1 17 (58.62%) Windows
2 8 (27.59%) Linux
2 8 (27.59%) Microsoft
2 8 (27.59%) Active Directory
3 7 (24.14%) Unix
4 6 (20.69%) Windows 10
5 5 (17.24%) Presales
5 5 (17.24%) Regular Expression
5 5 (17.24%) Continuous Improvement
5 5 (17.24%) Relational Database
5 5 (17.24%) XML
5 5 (17.24%) Python
5 5 (17.24%) C#
5 5 (17.24%) C++
5 5 (17.24%) HTML
5 5 (17.24%) Java
5 5 (17.24%) Perl
5 5 (17.24%) Shell Script
5 5 (17.24%) Cisco
5 5 (17.24%) Finance
5 5 (17.24%) JSON
5 5 (17.24%) Mac OS
5 5 (17.24%) Windows 7
6 4 (13.79%) Splunk
6 4 (13.79%) Wireless
6 4 (13.79%) Telecoms
6 4 (13.79%) 802.11
6 4 (13.79%) ITIL
6 4 (13.79%) Citrix
6 4 (13.79%) Analytical Skills

Technical Support Engineer Skill Set
Co-occurring IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.45%) nginx
Business Applications
1 1 (3.45%) ION MarketView
Cloud Services
1 3 (10.34%) Azure Active Directory
1 3 (10.34%) Microsoft Azure
Communications & Networking
1 4 (13.79%) 802.11
1 4 (13.79%) Cisco ISE
1 4 (13.79%) Wireless
2 3 (10.34%) LAN
2 3 (10.34%) LDAP
2 3 (10.34%) WAN
3 2 (6.90%) Cisco Nexus
3 2 (6.90%) Cisco Wireless
3 2 (6.90%) Firewall
3 2 (6.90%) SNMP
3 2 (6.90%) TCP/IP
3 2 (6.90%) WLAN
4 1 (3.45%) BGP
4 1 (3.45%) EIGRP
4 1 (3.45%) FWSM
4 1 (3.45%) MPLS
4 1 (3.45%) Multicast
4 1 (3.45%) OSPF
4 1 (3.45%) snoop
4 1 (3.45%) tcpdump
Database & Business Intelligence
1 5 (17.24%) Relational Database
2 1 (3.45%) SQL Server
General
1 5 (17.24%) Finance
2 4 (13.79%) Telecoms
3 3 (10.34%) Marketing
4 1 (3.45%) Banking
4 1 (3.45%) Financial Institution
4 1 (3.45%) International Banking
Libraries, Frameworks & Software Standards
1 5 (17.24%) HTML
1 5 (17.24%) JSON
1 5 (17.24%) Regular Expression
1 5 (17.24%) XML
2 4 (13.79%) 802.1X
Miscellaneous
1 4 (13.79%) Analytical Skills
2 2 (6.90%) Blackberry
2 2 (6.90%) Data Centre
3 1 (3.45%) CESG
3 1 (3.45%) Clustering
3 1 (3.45%) Fixed Income
3 1 (3.45%) Management Information System
Operating Systems
1 17 (58.62%) Windows
2 8 (27.59%) Linux
3 7 (24.14%) Unix
4 6 (20.69%) Windows 10
5 5 (17.24%) Mac OS
5 5 (17.24%) Windows 7
6 3 (10.34%) Windows Mobile
6 3 (10.34%) Windows Server
6 3 (10.34%) Windows Server 2012
7 2 (6.90%) Android
7 2 (6.90%) Windows Server 2008
8 1 (3.45%) AIX
8 1 (3.45%) CentOS
8 1 (3.45%) HPUX
8 1 (3.45%) Mac OS X
8 1 (3.45%) Red Hat Enterprise Linux
8 1 (3.45%) Solaris
8 1 (3.45%) Ubuntu
8 1 (3.45%) zOS
Processes & Methodologies
1 5 (17.24%) Continuous Improvement
1 5 (17.24%) Presales
2 4 (13.79%) ITIL
3 3 (10.34%) Strategic Thinking
4 2 (6.90%) Data Protection
4 2 (6.90%) Global Marketing
4 2 (6.90%) Network Design
4 2 (6.90%) Software-Defined Architecture
5 1 (3.45%) Application Packaging
5 1 (3.45%) Incident Management
5 1 (3.45%) Information Management
5 1 (3.45%) IT Governance
5 1 (3.45%) Knowledge Management
5 1 (3.45%) Operations Management
5 1 (3.45%) Practice Management
5 1 (3.45%) Problem Management
5 1 (3.45%) Software Engineering
5 1 (3.45%) Supplier Management
5 1 (3.45%) Test Management
5 1 (3.45%) Time Management
Programming Languages
1 5 (17.24%) C#
1 5 (17.24%) C++
1 5 (17.24%) Java
1 5 (17.24%) Perl
1 5 (17.24%) Python
1 5 (17.24%) Shell Script
2 2 (6.90%) SQL
Qualifications
1 3 (10.34%) SC Cleared
1 3 (10.34%) Security Cleared
2 2 (6.90%) CCDP
2 2 (6.90%) CCIE
2 2 (6.90%) CCNP
2 2 (6.90%) Cisco Certification
2 2 (6.90%) Degree
2 2 (6.90%) ITIL Certification
2 2 (6.90%) MCSA
2 2 (6.90%) Microsoft Certification
Quality Assurance & Compliance
1 3 (10.34%) SLA
2 1 (3.45%) Government Security Classifications
2 1 (3.45%) HMG Security Policy Framework
2 1 (3.45%) MiFID
2 1 (3.45%) QA
System Software
1 8 (27.59%) Active Directory
2 3 (10.34%) XenDesktop
3 2 (6.90%) Hyper-V
3 2 (6.90%) Virtual Machines
4 1 (3.45%) iptables
4 1 (3.45%) LXC
4 1 (3.45%) RACF
4 1 (3.45%) XenApp
Systems Management
1 4 (13.79%) TrustSec
2 2 (6.90%) Cisco Prime
2 2 (6.90%) Microsoft Data Protection Manager
2 2 (6.90%) Stealthwatch
3 1 (3.45%) FortiGate
3 1 (3.45%) SCCM
3 1 (3.45%) WSUS
Vendors
1 8 (27.59%) Microsoft
2 5 (17.24%) Cisco
3 4 (13.79%) Citrix
3 4 (13.79%) Splunk
4 2 (6.90%) Apple
4 2 (6.90%) HP
4 2 (6.90%) Juniper
5 1 (3.45%) Bloomberg
5 1 (3.45%) CyberArk
5 1 (3.45%) F5
5 1 (3.45%) ION Trading
5 1 (3.45%) Mitel
5 1 (3.45%) Red Hat
5 1 (3.45%) Symantec
5 1 (3.45%) VMware