3rd Line Support Analyst Jobs in the UK excluding London

Third Line Support Analyst
UK > UK excluding London

The median Third Line Support Analyst salary in the UK excluding London is £40,000 per year, according to job vacancies posted during the 6 months leading to 20 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 May 2025
Same period 2024 Same period 2023
Rank 573 738 728
Rank change year-on-year +165 -10 +114
Permanent jobs requiring a 3rd Line Support Analyst 18 19 27
As % of all permanent jobs advertised in the UK excluding London 0.045% 0.027% 0.046%
As % of the Job Titles category 0.050% 0.028% 0.051%
Number of salaries quoted 18 18 27
10th Percentile - £35,525 £35,750
25th Percentile £36,750 £37,875 £37,500
Median annual salary (50th Percentile) £40,000 £50,000 £42,500
Median % change year-on-year -20.00% +17.65% +18.06%
75th Percentile £42,500 £52,500 £45,000
90th Percentile £42,875 - -
UK median annual salary £40,000 £50,000 £45,000
% change year-on-year -20.00% +11.11% -18.18%

All Permanent IT Job Vacancies
UK excluding London

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 36,162 67,952 52,783
% of permanent jobs with a recognized job title 90.75% 94.86% 89.22%
Number of salaries quoted 18,671 47,990 30,170
10th Percentile £26,968 £26,750 £29,750
25th Percentile £37,500 £35,000 £38,750
Median annual salary (50th Percentile) £51,564 £50,000 £53,059
Median % change year-on-year +3.13% -5.76% +6.12%
75th Percentile £65,000 £63,750 £68,750
90th Percentile £77,500 £76,250 £81,250
UK median annual salary £55,000 £52,500 £60,000
% change year-on-year +4.76% -12.50% -

3rd Line Support Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured 3rd Line Support Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 3rd Line Support Analyst in the UK excluding London

3rd Line Support Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 3rd Line Support Analyst in the UK excluding London.

Salary trend for 3rd Line Support Analyst in the UK excluding London

3rd Line Support Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 3rd Line Support Analyst within the UK excluding London region over the 6 months to 20 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South West - 10 £40,000 -
Midlands +56 5 £38,500 -23.00%
East Midlands +28 5 £38,500 +2.67%
Yorkshire +71 2 £38,750 -9.88%
North of England +49 2 £38,750 -9.88%
South East +88 1 £44,500 +24.48%
3rd Line Support Analyst
UK

3rd Line Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 20 May 2025, 3rd Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 3rd Line Support Analyst in the job title.

1 17 (94.44%) Windows
1 17 (94.44%) Microsoft
1 17 (94.44%) Active Directory
2 16 (88.89%) Microsoft 365
3 15 (83.33%) VoIP
4 12 (66.67%) ITIL
4 12 (66.67%) Firewall
5 11 (61.11%) DHCP
5 11 (61.11%) VPN
5 11 (61.11%) DNS
5 11 (61.11%) Linux
5 11 (61.11%) SQL
5 11 (61.11%) Amazon RDS
5 11 (61.11%) Azure
5 11 (61.11%) Windows Server
6 10 (55.56%) PowerShell
6 10 (55.56%) VLAN
6 10 (55.56%) Cybersecurity
6 10 (55.56%) Microsoft Intune
6 10 (55.56%) IIS
6 10 (55.56%) ADSL
6 10 (55.56%) Disaster Recovery
7 7 (38.89%) Social Skills
8 6 (33.33%) Customer Service
8 6 (33.33%) Problem-Solving
8 6 (33.33%) A+ Certification
8 6 (33.33%) Analytical Skills
9 5 (27.78%) OneDrive
9 5 (27.78%) Project Planning
9 5 (27.78%) Logistics

3rd Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (55.56%) IIS
2 5 (27.78%) Microsoft Exchange
2 5 (27.78%) SharePoint
Applications
1 1 (5.56%) Microsoft Office
Cloud Services
1 16 (88.89%) Microsoft 365
2 11 (61.11%) Azure
3 5 (27.78%) OneDrive
4 1 (5.56%) Azure Stack
Communications & Networking
1 15 (83.33%) VoIP
2 12 (66.67%) Firewall
3 11 (61.11%) DHCP
3 11 (61.11%) DNS
3 11 (61.11%) VPN
4 10 (55.56%) ADSL
4 10 (55.56%) VLAN
5 1 (5.56%) LAN
5 1 (5.56%) Remote Desktop
5 1 (5.56%) WAN
Database & Business Intelligence
1 11 (61.11%) Amazon RDS
General
1 7 (38.89%) Social Skills
2 6 (33.33%) Analytical Skills
3 1 (5.56%) Banking
3 1 (5.56%) Finance
3 1 (5.56%) Retail
Miscellaneous
1 1 (5.56%) Driving Licence
Operating Systems
1 17 (94.44%) Windows
2 11 (61.11%) Linux
2 11 (61.11%) Windows Server
3 1 (5.56%) Windows 10
3 1 (5.56%) Windows Server 2016
Processes & Methodologies
1 12 (66.67%) ITIL
2 10 (55.56%) Cybersecurity
2 10 (55.56%) Disaster Recovery
3 6 (33.33%) Customer Service
3 6 (33.33%) Problem-Solving
4 5 (27.78%) Collaborative Working
4 5 (27.78%) Logistics
4 5 (27.78%) Project Delivery
4 5 (27.78%) Project Planning
5 1 (5.56%) B2B
5 1 (5.56%) Network Management
5 1 (5.56%) Patch Management
5 1 (5.56%) Problem Management
5 1 (5.56%) Service Delivery
Programming Languages
1 11 (61.11%) SQL
2 10 (55.56%) PowerShell
Qualifications
1 6 (33.33%) A+ Certification
2 5 (27.78%) Network+ Certification
3 1 (5.56%) Degree
Quality Assurance & Compliance
1 1 (5.56%) Cyber Essentials
System Software
1 17 (94.44%) Active Directory
2 1 (5.56%) Virtual Desktop
2 1 (5.56%) VMware Infrastructure
Systems Management
1 10 (55.56%) Microsoft Intune
Vendors
1 17 (94.44%) Microsoft
2 5 (27.78%) Sage
3 1 (5.56%) VMware